Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36993 Views

41 replies

10 likes

  • 36993 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102506 Views

115 replies

12 likes

Other
  • 102506 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
  • 1299 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299087 Views

61 replies

16 likes

  • 299087 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125771 Views

19 replies

38 likes

  • 125771 Views
  • 19 replies
  • 38 likes

Downloads

Recently all my downloads disappeared. Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore i have 35 gb free Device(iPhone 6s)Operating System(iOS 12.4)

Newbie

Recently all my downloads disappeared.  Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore   i have 35 gb free    Device ...

Billy-J

Spotify Star

73281 Views

1 replies

0 likes

  • 73281 Views
  • 1 replies
  • 0 likes

30-day trial stopped working after a few days

Plan30-day Free-trialCountryCanadaDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter just a few days of my 30-day free trial, it has stopped working and when I try to play a song it says that I need Spotify Premium. I have tried loggin...

Casual Listener

Plan 30-day Free-trial Country Canada Device iPhone XR Operating System iOS 13.3   My Question or Issue After just a few days of my 30-day free trial, it has stopped working and when I...

Billy-J

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline tracks unavailable while offline

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet.Unfortunately I am unable to play my downloaded 'offline' tracks, unless I'm online. I have removed 'Offline Devi...

Casual Listener

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet. Unfortunately I am unable to play my downloaded 'offline' tr...

Peter

Spotify Legend

1648 Views

3 replies

1 likes

  • 1648 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot find facebook friends - error message

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message.I have deleted; reinstalled. Downloaded the app to my macbook; tried there with no avail.Investigated using ...

Casual Listener

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message. I have deleted; reinstalled. Downloaded the app to my m...

Peter

Spotify Legend

1050 Views

3 replies

0 likes

  • 1050 Views
  • 3 replies
  • 0 likes

Moving Playlist

PlanPremiumCountryuSA DeviceiPhone 11 My Question Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organizing my list of playlists so my favorite is at the top.

Visitor

Plan Premium Country uSA   Device iPhone 11   My Question  Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organi...

OneByBoo

Roadie

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Why can I not unhide a song?

I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can click it, I even put the song in a playlist, but ala...

Visitor

I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can c...

Peter

Spotify Legend

870 Views

1 replies

0 likes

iOS
  • 870 Views
  • 1 replies
  • 0 likes

I can not rearrange songs on my playlist

hi, I’m new to the board. I’m on the free version account. I’m discovering I can not rearrange songs on a playlist. This version, I go up to filter, choose “custom order” but when I try to drag a song, it won’t drag most times and even when I can dra...

Visitor

hi, I’m new to the board. I’m on the free version account. I’m discovering I can not rearrange songs on a playlist. This version, I go up to filter, choose “custom order” but when I try to drag a son...

Emilia_8

Community Legend

2933 Views

1 replies

0 likes

  • 2933 Views
  • 1 replies
  • 0 likes

Playlist length is missing

I used to be able to see the length of a playlist by swiping on the playlist cover. Is this feature gone or has it moved somewhere else?

Roadie

I used to be able to see the length of a playlist by swiping on the playlist cover. Is this feature gone or has it moved somewhere else?

OneByBoo

Roadie

1730 Views

11 replies

0 likes

  • 1730 Views
  • 11 replies
  • 0 likes

Shuffling filtered songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePreviously when looking at my whole library (as in my liked songs) I could search for an arti...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Previou...

mdtylerdo

Visitor

1570 Views

3 replies

1 likes

  • 1570 Views
  • 3 replies
  • 1 likes

Issue with podcasts via bluetooth

PremiumiPhone 7 I've had an ongoing issue where Podcasts in Spotify do not stream via bluetooth in my car. Songs work fine and podcasts work on any other bluetooth speaker or Airpods...but not in the car. I found some similar issues in this forum but...

Newbie

Premium iPhone 7   I've had an ongoing issue where Podcasts in Spotify do not stream via bluetooth in my car.  Songs work fine and podcasts work on any other bluetooth speaker or Ai...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Cannot replay podcast episodes.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI cannot replay podcasts once they've been completed. Sometimes at work they'll just be playing in the background and I am not able to fully focus so I might go back and...

Casual Listener

Plan Premium Country US Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I cannot replay podcasts once they've been completed. Sometimes at work they'll just be playi...

eproofreader

Casual Listener

5699 Views

9 replies

2 likes

  • 5699 Views
  • 9 replies
  • 2 likes

Bloomberg/ WSJ podcasts on Etisalat in UAE

PlanPremiumCountryUAE, operator EtisalatDeviceiPhone XOperating Systemios 10 My Question or IssueSeems like some Spotify podcasts (definitely Bloomberg, WSJ) are being blocked since one week by a network operator Etisalat. I cannot play the podcasts ...

Casual Listener

  Plan Premium Country UAE, operator Etisalat Device iPhone X Operating System ios 10   My Question or Issue Seems like some Spotify podcasts (definitely Bloomberg, WSJ) are bein...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

iPad and iPhone loosing Sonos speakers

I am having problems with Sonos and Spotify. I have some Sonos speakers that keep disappearing from the Spotify app from my iOS iPad and iPhone but they are visible on my iMac. I have deleted the applications Spotify and Sonos from both devices and r...

Casual Listener

I am having problems with Sonos and Spotify.   I have some Sonos speakers that keep disappearing from the Spotify app from my iOS iPad and iPhone but they are visible on my iMac.   I h...

Storah

Casual Listener

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

iPhone App Playlist Stuck on "Waiting to Download" for Offline Songs

My Question or IssueI was recently having issues downloading a playlist of offline songs from my Mac to my iPhone. I was using the latest version of the Spotify App on both. After a lot of trial and error, and divide and conquer strategies, I realize...

Regular

My Question or Issue I was recently having issues downloading a playlist of offline songs from my Mac to my iPhone. I was using the latest version of the Spotify App on both.   After a lot of...

BranLeo

Regular

1159 Views

1 replies

0 likes

Download Stalled
Offline songs
  • 1159 Views
  • 1 replies
  • 0 likes

iOS 13 CarPlay low volume issue only with Spotify

CarPlay low volume issue just with Spotify PlanPremium DeviceiOS 13 , iPhone 8 , iPhone XR, iPhone XS Max My Question or Issue I have experienced on any iPhone devices and with carplay on a really low volume on the car, this doesn’t happens with Appl...

Casual Listener

CarPlay low volume  issue just with Spotify  Plan Premium   Device iOS 13 , iPhone 8 , iPhone XR, iPhone XS Max     My Question or Issue  I have experienced on ...

Angela765

Casual Listener

4240 Views

2 replies

7 likes

  • 4240 Views
  • 2 replies
  • 7 likes

Superuser Contribution What is causing my playlist to download every time I reopen the app?????

PREMIUM PLANUSiPhone X - Latest iOS Since I've moved from NY, I haven't been using my playlist on a daily bases. BUT I was back for work for a week, and my rides on the subway were miserable because the playlists I had created for the sole purpose of...

Visitor

PREMIUM PLAN US iPhone X - Latest iOS   Since I've moved from NY, I haven't been using my playlist on a daily bases. BUT I was back for work for a week, and my rides on the subway were miser...

Petya

Community Legend

1256 Views

2 replies

0 likes

  • 1256 Views
  • 2 replies
  • 0 likes

Moving songs in queue

PlanPremiumCountryUSDeviceiPhone 8 PlusOperating System iOS 13.2.3 My Question or IssueWhen I move songs in my queue, it moves way too fast and many times it takes me all the way to the bottom of it. When I try moving it back up, it takes me straight...

Visitor

Plan Premium Country US Device iPhone 8 Plus Operating System  iOS 13.2.3   My Question or Issue When I move songs in my queue, it moves way too fast and many times it takes me al...

Aussiemusicfan

Music Fan

1101 Views

1 replies

1 likes

  • 1101 Views
  • 1 replies
  • 1 likes

"Connect to a Device" inconsistent

Premium user (USA) four Mac devices that I play Spotify from (older iPhone, 2016 Mac Air, 2019 Mac Pro, latest gen iPad). They all connect fine to my speakers--my question concerns seeing the various Mac devices on "Connect to a Device." I checked th...

Visitor

Premium user (USA)  four Mac devices that I play Spotify from (older iPhone, 2016 Mac Air, 2019 Mac Pro, latest gen iPad).   They all connect fine to my speakers--my question concerns se...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Local Files Not Syncing to iPhone 11 Pro

Spotify Premium/USA on an iPhone 11 Pro with a iOS 13.2.3 OS I just got the new iPhone 11 and have had issues syncing the local files I have on my computer to the new phone. I followed the same steps I did when I had the iPhone 8, adding them to a pl...

Visitor

Spotify Premium/USA on an iPhone 11 Pro with a iOS 13.2.3 OS   I just got the new iPhone 11 and have had issues syncing the local files I have on my computer to the new phone. I followed the s...

678 Views

0 replies

2 likes

  • 678 Views
  • 0 replies
  • 2 likes

SOME local mp3 files not syncing to iPhone

PlanPremiumCountryUnited StatesDevice(MacBook Pro / iPhone 7)Operating System(MacOS 10.15.1 / iOS 13.1.3) My Question or IssueI am trying to sync local files (MP3) from my MacBook Pro to my iPhone, and some are syncing and some not - even from the sa...

Casual Listener

Plan Premium Country United States Device (MacBook Pro / iPhone 7) Operating System (MacOS 10.15.1 / iOS 13.1.3)   My Question or Issue I am trying to sync local files (MP3) from my Ma...

bearaa90

Casual Listener

1143 Views

2 replies

0 likes

Syncing Local FIles
  • 1143 Views
  • 2 replies
  • 0 likes