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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232469 Views

27 replies

5 likes

  • 232469 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114072 Views

116 replies

13 likes

Other
  • 114072 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2296 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303909 Views

61 replies

16 likes

  • 303909 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129638 Views

19 replies

38 likes

  • 129638 Views
  • 19 replies
  • 38 likes

Sleep Timer

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app. Any idea on when this feature will actually roll out to users?

Newbie

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app.   Any idea on when this feature wil...

Loxer

Community Legend

1141 Views

2 replies

1 likes

  • 1141 Views
  • 2 replies
  • 1 likes

All downloaded songs dissappear after changing device

PlanPremiumCountry Device(iphone 11)Operating System(iOS 13.2.3) My Question or IssueI have changed my device from iPhone X to iPhone 11 and used itunes to sync all data from the old iphone to the new one. Now all the downloaded songs that was not ex...

Newbie

  Plan Premium Country    Device (iphone 11) Operating System (iOS 13.2.3)   My Question or Issue I have changed my device from iPhone X to iPhone 11 and used itunes to...

Loxer

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution glitching while trying to download songs

Planpremium Countryusa Deviceiphone 11 Operating System(ios 13) My Question or Issuei recently switched from a samsung to the iphone 11. my issue is that i can’t seem to download my songs properly on my new phone. it will do about 30 out of around 50...

Visitor

Plan premium   Country usa   Device iphone 11   Operating System (ios 13)   My Question or Issue i recently switched from a samsung to the iphone 11. my issue is that...

Petya

Community Legend

1756 Views

3 replies

0 likes

  • 1756 Views
  • 3 replies
  • 0 likes

Cannot play a particular music on Apple TV

PlanPremiumCountryFranceDeviceApple TVOperating SystemtvOS 13 My Question or IssuePlaying music with Spotify on Apple TV works well, except for this song :https://open.spotify.com/track/0I00u1IwnGQVguICUiCsAf?si=COfzieMeTFeQRhs0xWLSCQSpotify refuses ...

Newbie

Plan Premium Country France Device Apple TV Operating System tvOS 13   My Question or Issue Playing music with Spotify on Apple TV works well, except for this song : https://open.spot...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution ÖĞRENCİ PREMİUM

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum. Ödediğim fazla ücreti geri gönderin ve hesabımı ö...

Visitor

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum...

Petya

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Current time not visible

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page as reference. PlanPremiumCountrySweden DeviceiPhon...

Newbie

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page...

Billy-J

Spotify Star

891 Views

2 replies

1 likes

  • 891 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Twitter Sharing Won't Work

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

Music Fan

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

Peter

Spotify Legend

15025 Views

11 replies

0 likes

  • 15025 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify doesn't recognize my chromecast

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices. I am using an iPhone 8 and have the latest version of Spotify on my phone.

Newbie

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices.  I am using an iPhone 8 and have the latest version of Spotify on my phone.  

Peter

Spotify Legend

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Cant download Music

 PlanPremiumCountryGermany Device(iPhone Operating SystemIos13 My Question or IssueHey i have Spotify Premium but if i want to download My Playlist so that i can hear music offline it‘s Not downloading it just says is downloading... but it says it si...

Visitor

  Plan Premium Country Germany   Device (iPhone 😎 Operating System Ios13   My Question or Issue Hey i have Spotify Premium but if i want to download My Playlist so that i can h...

Billy-J

Spotify Star

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cellular Network=missing album cover art.

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing. On WiFi, everything is fine. This problem came about roughly 2-3 weeks ago. I have logged out/in, uninstalled/installed....nothing. Any thoughts?

Regular

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing.  On WiFi, everything is fine.  This problem came about roughly 2-3 weeks ago.  I have log...

brinta

Casual Listener

3912 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

How can I merge playlist?

Premium | USA | Device iPhone XS Max | iOS 13.3 How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore. Thanks in advance for your help. Jose

Newbie

Premium | USA | Device iPhone XS Max | iOS 13.3   How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore.&nbsp...

MattSuda

Spotify Star

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Unable to Purchase message in iOS app store

PlanPremiumCountryUSDeviceiPad Mini (1st generation)Operating System(iOS 9.3.6) My Question or IssueReceive message "Unable to Purchase" "Spotify: Music and Podcasts" is not compatible with this iPad.

Visitor

Plan Premium Country US Device iPad Mini (1st generation) Operating System (iOS 9.3.6)   My Question or Issue Receive message "Unable to Purchase" "Spotify: Music and Podcasts" is not ...

MattSuda

Spotify Star

1351 Views

1 replies

0 likes

  • 1351 Views
  • 1 replies
  • 0 likes

Clear queue

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. Not a fan of clicking on each of the songs individua...

Visitor

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. N...

MattSuda

Spotify Star

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Shuffle Play Not Working For Specific Artist in Liked Songs

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from the whole entire playlist. So for example, if I se...

Visitor

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from...

MattSuda

Spotify Star

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I play all my offline saved songs?

PlanPremiumCountryCzech Republic DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow can I now with the latest ios update of the app play all my offline saved songs? I am daily commuting by subway to work and this was one of the reasons to g...

Casual Listener

  Plan Premium Country Czech Republic  Device iPhone 7 Operating System iOS 12   My Question or Issue How can I now with the latest ios update of the app play all my offline...

100pcentoverit

Visitor

45335 Views

11 replies

8 likes

iOS 12
new release
Offline Content
  • 45335 Views
  • 11 replies
  • 8 likes

Downloads

Recently all my downloads disappeared. Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore i have 35 gb free Device(iPhone 6s)Operating System(iOS 12.4)

Newbie

Recently all my downloads disappeared.  Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore   i have 35 gb free    Device ...

Billy-J

Spotify Star

75130 Views

1 replies

0 likes

  • 75130 Views
  • 1 replies
  • 0 likes

30-day trial stopped working after a few days

Plan30-day Free-trialCountryCanadaDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter just a few days of my 30-day free trial, it has stopped working and when I try to play a song it says that I need Spotify Premium. I have tried loggin...

Casual Listener

Plan 30-day Free-trial Country Canada Device iPhone XR Operating System iOS 13.3   My Question or Issue After just a few days of my 30-day free trial, it has stopped working and when I...

Billy-J

Spotify Star

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline tracks unavailable while offline

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet.Unfortunately I am unable to play my downloaded 'offline' tracks, unless I'm online. I have removed 'Offline Devi...

Casual Listener

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet. Unfortunately I am unable to play my downloaded 'offline' tr...

Peter

Spotify Legend

1685 Views

3 replies

1 likes

  • 1685 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot find facebook friends - error message

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message.I have deleted; reinstalled. Downloaded the app to my macbook; tried there with no avail.Investigated using ...

Casual Listener

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message. I have deleted; reinstalled. Downloaded the app to my m...

Peter

Spotify Legend

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

Moving Playlist

PlanPremiumCountryuSA DeviceiPhone 11 My Question Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organizing my list of playlists so my favorite is at the top.

Visitor

Plan Premium Country uSA   Device iPhone 11   My Question  Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organi...

OneByBoo

Roadie

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes