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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51001 Views
  • 16 replies
  • 36 likes
  • 51001 Views
  • 16 replies
  • 36 likes

Followed playlists disappeared.

At my work we have an Ipad 5 with IOS 12.4.1A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If we look them up does it still say we follow them. If...

  • Newbie
  • At my work we have an Ipad 5 with IOS 12.4.1 A few days ago all of the playlists that we follow, a whole lot, just disappeared from our library. Except for one. Even the ones we created are gone. If...
  • Loxer
  • Community Legend
  • 942 Views
  • 2 replies
  • 0 likes
  • dissapeared
    Dissapearing Albums
    followed
    followed playlists
    Playlists
  • 942 Views
  • 2 replies
  • 0 likes

Downloaded songs stops at 10 seconds

PlanPremiumCountryBrazilDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI have a lot of songs downloaded but when I play them it stops in 10 seconds, it happends when I have no internet connection, but if it’s downloaded, it doesn’t req...

  • Casual Listener
  • Plan Premium Country Brazil Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue I have a lot of songs downloaded but when I play them it stops in 10 seconds, it happend...
  • PaulLuckasz
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Album artworks don’t fade correctly when scrolling fast

PlanFreeCountryAustraliaDeviceiPhone 7Operating SystemiOS 12 My Question or IssueIf you select an album and scroll down so the album art disappears then scroll up fast it won’t be 100% transparent, only like 70%. This doesn’t happen if you slowly scr...

  • Regular
  • Plan Free Country Australia Device iPhone 7 Operating System iOS 12   My Question or Issue If you select an album and scroll down so the album art disappears then scroll up fast it won...
  • Peter
  • Spotify Legend
  • 967 Views
  • 10 replies
  • 0 likes
  • 967 Views
  • 10 replies
  • 0 likes

I've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spot

PlanPremiumCountryUSADeviceIphone X and PCOperating System(iOS 12.4.1 Windows 7 Enterprise) My Question or IssueI've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spotify app. Recently, I was unable to fin...

  • Visitor
  •   Plan Premium Country USA Device Iphone X and PC Operating System (iOS 12.4.1  Windows 7 Enterprise)   My Question or Issue I've had my spoitfy and sonos linked form someti...
  • Luan
  • Spotify Star
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

Swiping inside the filter menu makes it crash

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueOn swiping up on the filter menu in the podcasts, it crashes, and wont let the details or filter menu open . Attaching a screen recording of the same.

  • Regular
  •   Plan Premium Country India Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue On swiping up on the filter menu in the podcasts, it crashes, and wont let the...
  • Loxer
  • Community Legend
  • 654 Views
  • 4 replies
  • 3 likes
  • 654 Views
  • 4 replies
  • 3 likes

fix the update

the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...

  • Visitor
  • the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...
  • Loxer
  • Community Legend
  • 757 Views
  • 1 replies
  • 0 likes
  • features
    song list
    Update
  • 757 Views
  • 1 replies
  • 0 likes

Spotify stops playing music when my phone is upside down

PlanPremiumCountryTurkeyDevice(iPhone X)Operating System(iOS 13 Beta) My Question or IssueMy headphone jack and AUX to Lightning works perfectly fine (tried them both on my sister's iPhone 8). But when I put my phone in my pocket, OR even when I turn...

  • Visitor
  • Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 13 Beta)     My Question or Issue My headphone jack and AUX to Lightning works perfectly fine (tried them both...
  • Loxer
  • Community Legend
  • 2074 Views
  • 2 replies
  • 0 likes
  • 2074 Views
  • 2 replies
  • 0 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

  • Regular
  • Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4   My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...
  • malcolve
  • Regular
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

  • Visitor
  •   Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4)   My Question or Issue   Hello everyone! I'm not sure if I've opened the thread in the right categor...
  • Luan
  • Spotify Star
  • 6630 Views
  • 1 replies
  • 1 likes
  • 6630 Views
  • 1 replies
  • 1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

  • Roadie
  • Plan Free Country   Device (iPhone 6S ) Operating System (iOS 12.0.1)   My Question or Issue This ongoing issue has kept me frustrated for quite some time.   daily mix is ...
  • Emilia_8
  • Community Legend
  • 1288 Views
  • 4 replies
  • 0 likes
  • 1288 Views
  • 4 replies
  • 0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

  • Visitor
  • Premium Country Malta Device iPhone 7+   Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...
  • Loxer
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

  • Casual Listener
  • I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?
  • Billy-J
  • Spotify Star
  • 2298 Views
  • 3 replies
  • 0 likes
  • 2298 Views
  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

  • Visitor
  • I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...
  • zipoxtra
  • Roadie
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

  • Newbie
  • Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...
  • Billy-J
  • Spotify Star
  • 1587 Views
  • 1 replies
  • 0 likes
  • 1587 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

  • Casual Listener
  • Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...
  • Ertje1959
  • Casual Listener
  • 1028 Views
  • 3 replies
  • 1 likes
  • 1028 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Roadie
  • 489 Views
  • 1 replies
  • 0 likes
  • Changing music selection to American music
  • 489 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

  • Visitor
  • So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...
  • Loxer
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • offline music
  • 447 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

  • Casual Listener
  • Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...
  • Noah
  • Spotify Star
  • 806 Views
  • 3 replies
  • 0 likes
  • 806 Views
  • 3 replies
  • 0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

  • Casual Listener
  • Plan Premium Country United States   Device iphone 7plus   My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...
  • yas-t
  • Casual Listener
  • 1470 Views
  • 4 replies
  • 0 likes
  • 1470 Views
  • 4 replies
  • 0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

  • Casual Listener
  • i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California  Device...
  • Billy-J
  • Spotify Star
  • 1067 Views
  • 5 replies
  • 0 likes
  • 1067 Views
  • 5 replies
  • 0 likes