Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7777 Views
  • 9 replies
  • 21 likes
  • 7777 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17285 Views
  • 1 replies
  • 2 likes
  • 17285 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92044 Views
  • 125 replies
  • 34 likes
  • 92044 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22005 Views
  • 8 replies
  • 0 likes
  • 22005 Views
  • 8 replies
  • 0 likes

Get local files to show up in iOS app

I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again.The playlist shows up on my phone, but with no content. The only time I received a response was when I created a local network f...

  • Newbie
  • I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again. The playlist shows up on my phone, but with no content. The only time I rec...
  • 572 Views
  • 0 replies
  • 0 likes
  • Mac
    phone
  • 572 Views
  • 0 replies
  • 0 likes

Can't see my Local Files on iPhone

I've been trying to sync my Local Files on my PC to my phone for a while now. I downloaded the playlist and theres a song in there as a test, but it wont show up on my phone. As a matter of fact, none of my local files will show up on my phone. Any h...

yes.PNG pp.png
  • Visitor
  • I've been trying to sync my Local Files on my PC to my phone for a while now. I downloaded the playlist and theres a song in there as a test, but it wont show up on my phone. As a matter of fact, non...
  • OneByBoo
  • Roadie
  • 707 Views
  • 1 replies
  • 1 likes
  • 707 Views
  • 1 replies
  • 1 likes

Follow artists

PlanPremiumCountrysweden Device(iPhone 7)My Question or Hi.why can I follow for example Adelitas Way but not Jack Berry? It is ok whit Jack Berry until I close down my spotify. When im open it again I am not following Jagk Berry but I am still follow...

  • Newbie
  •   Plan Premium Country sweden   Device (iPhone 7) My Question or  Hi. why can I follow for example Adelitas Way but not Jack Berry? It is ok whit Jack Berry until I close dow...
  • OneByBoo
  • Roadie
  • 272 Views
  • 1 replies
  • 0 likes
  • Follow artist
  • 272 Views
  • 1 replies
  • 0 likes

IPhone 7+ and a KENWOOD car head unit.

I have had this setup working for over a year. Bluetooth to my vehicle non CarPlay app. Worked great. In fact it was the reason I went to a family premium subscription over another streaming company that I was paying for cause their app did this. Lat...

  • Newbie
  • I have had this setup working for over a year. Bluetooth to my vehicle non CarPlay app. Worked great. In fact it was the reason I went to a family premium subscription over another streaming company ...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

How to clear the queue?

iOS app Apple XR - If I have music in my queue and want to listen to an album or playlist outside of my queue it will only play whatever song I tap on. How can I clear my queue so I can listen to the entire playlist or album that I choose? It's reall...

  • Casual Listener
  • iOS app Apple XR - If I have music in my queue and want to listen to an album or playlist outside of my queue it will only play whatever song I tap on. How can I clear my queue so I can listen to the...
  • scubascu
  • Newbie
  • 661 Views
  • 1 replies
  • 1 likes
  • 661 Views
  • 1 replies
  • 1 likes

Read music from library by default

So,when the playbak is set to online, the iOS spotify app is trying to load the data from a saved album from the internet first.In case the connection is lost or crappy the request will failed and the album will not be displayed even though it is rig...

  • Newbie
  • So, when the playbak is set to online, the iOS spotify app is trying to load the data from a saved album from the internet first. In case the connection is lost or crappy the request will failed an...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

how can i view the number of songs in a playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 244 Views
  • 0 replies
  • 1 likes
  • 244 Views
  • 0 replies
  • 1 likes

Problemas with podcasts

PlanPremiumCountryCosta RicaDevice(iPhone 8Operating System(iOS 10 My Question or IssueMany of the episodes from the program “el rincón de la espiritualidad” are not shown and cannot be played. This is the link of the program:https://open.spotify.com...

  • Newbie
  • Plan Premium Country Costa Rica Device (iPhone 8 Operating System (iOS 10   My Question or Issue Many of the episodes from the program “el rincón de la espiritualidad” are not shown an...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Daily mix doesn’t change

It’s been more then a month and non of my Daily Mixes chaged... I’ve logged out and back in, deleted and re-downloaded the app and nothing helped. On Windows desktop the app works well. I use Spotify mostly on the road and without new mix every day i...

  • Casual Listener
  • It’s been more then a month and non of my Daily Mixes chaged... I’ve logged out and back in, deleted and re-downloaded the app and nothing helped. On Windows desktop the app works well.  I use ...
  • Sonicman
  • Casual Listener
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

New update- why can't I listen to only the songs I saved from an artist?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS My Question or IssueThis update has made searching for songs on the fly just about impossible. I am used to pulling up artists in my library that contains JUST the songs I saved from that artist...

  • Newbie
  • Plan Premium Country USA Device iPhone XR Operating System iOS   My Question or Issue This update has made searching for songs on the fly just about impossible. I am used to pulling up...
  • 320 Views
  • 0 replies
  • 10 likes
  • 320 Views
  • 0 replies
  • 10 likes

Playing albums on mobile stops without finishing all songs

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueAny time I try playing an album, it will stop playing after a few songs, especially if it’s a short album. The app will refuse to play the same album again unless I switc...

  • Newbie
  • Plan Free Country USA Device iPhone SE Operating System iOS 12.3.1   My Question or Issue Any time I try playing an album, it will stop playing after a few songs, especially if it’s a ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

I cannot play music on my iPod in offline mode

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

[IOS] Queue does not display correctly on iPhone

PlanPremium FamilyCountryUSA DeviceiPhone 8Operating SystemiOS 12.2 running Spotify v8.5.7.601 My Question or IssueThe same one I asked about around a year ago, here. tl;dr- When looking at my queue on my phone, the last song in the queue is complete...

  • Regular
  • Plan Premium Family Country USA   Device iPhone 8 Operating System iOS 12.2 running Spotify v8.5.7.601   My Question or Issue The same one I asked about around a year ago, here. ...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Why was any of this necessary?

Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side where you could skip from letter to letter isn't th...

  • Newbie
  • Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side ...
  • dzd5182
  • Casual Listener
  • 332 Views
  • 1 replies
  • 12 likes
  • 332 Views
  • 1 replies
  • 12 likes

Scroll bar for artists is gone/ terrible UI changes

Hi,There has been a huge layout change in the spotify app (without updating the app).I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the right, where you touch on B and the app scrolls to the ar...

  • Casual Listener
  • Hi, There has been a huge layout change in the spotify app (without updating the app). I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the ri...
  • condemidavide94
  • Casual Listener
  • 1472 Views
  • 4 replies
  • 11 likes
  • 1472 Views
  • 4 replies
  • 11 likes

Cannot download music even after removing all offline devices, and reinstalling app on phone.

PlanPremiumCountryUS Deviceiphone 8Operating SystemiOS 12.3.1 My Question or Issue:I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly th...

  • Newbie
  • Plan Premium Country US   Device iphone 8 Operating System iOS 12.3.1   My Question or Issue: I am getting the "epic collection" error and unable to download music on my phone. H...
  • 330 Views
  • 0 replies
  • 0 likes
  • Download limit
    epic collection
  • 330 Views
  • 0 replies
  • 0 likes

Regarding the UI update

Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I highly dislike the new interface on mobile. I can’t see...

  • Casual Listener
  • Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I high...
  • Billy-J
  • Spotify Star
  • 533 Views
  • 1 replies
  • 3 likes
  • 533 Views
  • 1 replies
  • 3 likes

[Podcast] “Arc/Season” Separation?

Got a message from a new listener to my show: “Hey guys, new fan and love the podcast. I primarily listen on Spotify but it's hard to follow a specific story line. Is it possible to organize these into individual story lines, similar to the way other...

  • Newbie
  • Got a message from a new listener to my show:   “Hey guys, new fan and love the podcast. I primarily listen on Spotify but it's hard to follow a specific story line. Is it possible to organize...
  • 440 Views
  • 0 replies
  • 2 likes
  • 440 Views
  • 0 replies
  • 2 likes

delete from recently played list

Since the new update, I’m unable to delete from the recently played list. The option is no longer there. Please fix this as I use it frequently. PremiumCountryUnited KingdomDeviceiPhone 7Operating System(iOS 12.2) My Question or Issue

  • Newbie
  • Since the new update, I’m unable to delete from the recently played list. The option is no longer there. Please fix this as I use it frequently.    Premium Country United Kingdom Devic...
  • 504 Views
  • 0 replies
  • 6 likes
  • 504 Views
  • 0 replies
  • 6 likes

Songs won‘t play to the end

Hello, I’m a Premium user and when I start playing songs, none of them play till the end!! They stop 10 or like 15 seconds before the end and Spotify starts the new song after a little break!! I would be pretty happy if someone could help me Thank yo...

  • Casual Listener
  • Hello, I’m a Premium user and when I start playing songs, none of them play till the end!! They stop 10 or like 15 seconds before the end and Spotify starts the new song after a little break!!&n...
  • Billy-J
  • Spotify Star
  • 2445 Views
  • 3 replies
  • 0 likes
  • 2445 Views
  • 3 replies
  • 0 likes