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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242300 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125278 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2994 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307799 Views

62 replies

16 likes

  • 307799 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132070 Views

19 replies

38 likes

  • 132070 Views
  • 19 replies
  • 38 likes

Queue is automatically adding my liked songs

Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.

Visitor

Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.   

Loxer

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
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Playlists sorted on Desktop, Jumbled on iPod

PremiumUSAiPod My playlists are organized and sorted as I want them when I log into the Spotify app on my computer (Macbook running Catalina) or when I log into the Web Player in Chrome. However, whenever I get in the mobile app on my iPod, the playl...

Newbie

Premium USA iPod   My playlists are organized and sorted as I want them when I log into the Spotify app on my computer (Macbook running Catalina) or when I log into the Web Player in Chrome....

Loxer

Community Legend

598 Views

1 replies

0 likes

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  • 1 replies
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Need to Alphabatize My Library

After the latest update, the artists in my library are no longer alphabetized, making it a massive pain to find what I’m looking for. Especially in offline mode. It’s a near endless scroll to find a single song from an artist. Also - the new UI is dr...

Casual Listener

After the latest update, the artists in my library are no longer alphabetized, making it a massive pain to find what I’m looking for. Especially in offline mode. It’s a near endless scroll to find a ...

ambria1

Casual Listener

2405 Views

8 replies

5 likes

  • 2405 Views
  • 8 replies
  • 5 likes

Solved!! Downloaded music keeps deleting itself

On iPhone 5s with IOS 11.2 For the past few days after getting Spotify Family the app on my phone will sign myself out and then display the songs as unavailable offline (i download my music as I don't have the data to stream) The songs still take up ...

Newbie

On iPhone 5s with IOS 11.2  For the past few days after getting Spotify Family the app on my phone will sign myself out and then display the songs as unavailable offline (i download my music ...

brotherj4mes

Casual Listener

29530 Views

2 replies

0 likes

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  • 2 replies
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Solved!! New Spotify app version lost spotify connect option for speaker

PlanPremiumCountryNetherlandsDeviceIphone 6SOperating SystemiOS 13.1.2 My Question or IssueMy wife and I we have the same iphones (iOS versions) but have different versions of Spotify app.My wife has 8.5.23.644I have 8.5.25.760 (newer) The problem is...

Casual Listener

Plan Premium Country Netherlands Device Iphone 6S Operating System iOS 13.1.2   My Question or Issue My wife and I we have the same iphones (iOS versions) but have different versions o...

nogravity

Casual Listener

3824 Views

4 replies

3 likes

  • 3824 Views
  • 4 replies
  • 3 likes

Spotify only not working in Volkswagen Touran 2006 when using iPhone X(s)

I have a Touran 2006, without bluetooth, but with USB/Aux ports. The display/audio works completely fine, through USB, when I use Spotify on an iPhone 7 or iPhone 6. But for some reason, iPhone X (and iPhone 8 too) doesn't work. Nothing comes up on t...

Visitor

I have a Touran 2006, without bluetooth, but with USB/Aux ports. The display/audio works completely fine, through USB, when I use Spotify on an iPhone 7 or iPhone 6. But for some reason, iPhone X (an...

757 Views

0 replies

0 likes

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  • 0 likes

Spotify on Apple TV - no connect possible unless spotify is active

PlanPremiumCountryBelgiumDeviceApple TV 4KOperating SystemTVos 13.3 My Question or IssueAs the connect function will not be made available for the Windows PC Client (https://community.spotify.com/t5/Closed-Ideas/Connect-Multiple-Accounts-access-same-...

Casual Listener

Plan Premium Country Belgium Device Apple TV 4K Operating System TVos 13.3   My Question or Issue As the connect function will not be made available for the Windows PC Client (https://...

1564 Views

0 replies

3 likes

apple TV
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iOS 13 Carplay track number missing

PlanPremiumCountryGermanyDeviceIphone XROperating SystemiOS 13.1.1 My Question or IssueHi, since iOS 13 i cant see any track numbers in carplay screen, for instance 4/12 (means track 4 out of 12). Ideas ?

Casual Listener

Plan Premium Country Germany Device Iphone XR Operating System iOS 13.1.1   My Question or Issue Hi, since iOS 13 i cant see any track numbers in carplay screen, for instance 4/12 (mea...

44000-de

Casual Listener

926 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I can use Siri to play Songs from Spotify while to phone is locked

PlanPremiumCountryDEDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueHi,I want to use Siri to play stuff from Spotify, but everytime I sak her to play anthing from Spotify, she says my phone has to be unlocked to do so.I checked this and fo...

Regular

Plan Premium Country DE Device iPhone 7 Operating System iOS 13.3   My Question or Issue Hi, I want to use Siri to play stuff from Spotify, but everytime I sak her to play anthing f...

3478 Views

0 replies

2 likes

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  • 2 likes

Find account

Is it possible to find the account's email on ios? I can't use it anywhere else because of that. I can't even cancel the subscription if that was the case, sorry for bad english.PlanPremiumCountryBrazil

Visitor

Is it possible to find the account's email on ios? I can't use it anywhere else because of that. I can't even cancel the subscription if that was the case, sorry for bad english. Plan Premium Coun...

Emilia_8

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Solved!! Max local device speaker volume

Hi there,I connect very often Spotify to my Wifi-Speakers or Chromecast device. The volume default level for wifi-speakers is set to maximum in the app when connected, the volume control is normally controlled by connected output device and okay. The...

Regular

Hi there, I connect very often Spotify to my Wifi-Speakers or Chromecast device. The volume default level for wifi-speakers is set to maximum in the app when connected, the volume control is normall...

TimeGhost

Regular

1504 Views

1 replies

1 likes

  • 1504 Views
  • 1 replies
  • 1 likes

Superuser Contribution Trouble can not add songs to new following playlist.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

952 Views

2 replies

0 likes

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Solved!!Superuser Contribution Playlists only shuffle when skipping songs

All of my playlists, whether it be my daily mixes, or my liked songs or my own playlists only playback on shuffle. So if I load a song, then click next song it shuffles. It never goes in order if the songs on the playlist. I cannot find an option to ...

Casual Listener

All of my playlists, whether it be my daily mixes, or my liked songs or my own playlists only playback on shuffle. So if I load a song, then click next song it shuffles. It never goes in order if the...

Peter

Spotify Legend

1491 Views

4 replies

0 likes

  • 1491 Views
  • 4 replies
  • 0 likes

Random songs and playlists appearing

PlanPremiumCountryUsDeviceiPhone 7 plusOperating SystemiOS 12.2 My Question or IssueI keep finding random songs and playlists playlists in my Recently played. I also have playlits appearing in my library that I have never followed (I had about 20-30 ...

Visitor

Plan Premium Country Us Device iPhone 7 plus Operating System iOS 12.2   My Question or Issue I keep finding random songs and playlists playlists  in my Recently played.  I a...

Damothebeermake

Newbie

1721 Views

3 replies

0 likes

Help
Ongoing Issues
Recently Played
songs
unwanted songs
  • 1721 Views
  • 3 replies
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Solved!! iOS app on iPhone and iPad does not allow playlist reordering

Plan Family PremiumCountryUSA/NorwayDevice(iPhone X, ipad Pro 2)Operating System(iOS 13)My Question or IssueI want to reorder and folder-organize my playlists on iOS. It seems that feature has been overlooked. In fact, I’m very critical of the Spotif...

Casual Listener

Plan  Family Premium Country USA/Norway Device (iPhone X, ipad Pro 2) Operating System (iOS 13) My Question or Issue I want to reorder and folder-organize my playlists on iOS. It seems ...

thor314

Casual Listener

1077 Views

2 replies

1 likes

  • 1077 Views
  • 2 replies
  • 1 likes

Superuser Contribution Issue : Music stop playing

PlanFreeCountry : FranceDeviceIPADOperating SystemiOS (system up to date) My Question or Issue : Music stop playing and having the message (in french) : "Video not available", "Please reload the video".--> Looks like Ads video (not sure) Then if I pr...

Visitor

Plan Free Country : France Device IPAD Operating System iOS (system up to date)   My Question or Issue : Music stop playing and having the message (in french) :  "Video not availab...

Peter

Spotify Legend

1226 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify not responding in iOS

PlanPremiumCountryCZ DeviceiPhone XSOperating Systemlatest iOS 13.3 My Question or Issue Spotify has many issues/bugs. For example when I am in the metro and the data reception is not good, I will try to open the app and it will not do anything until...

Visitor

Plan Premium Country CZ   Device iPhone XS Operating System latest iOS 13.3   My Question or Issue   Spotify has many issues/bugs. For example when I am in the metro and th...

Peter

Spotify Legend

1088 Views

1 replies

0 likes

  • 1088 Views
  • 1 replies
  • 0 likes

Spotify on Apple Watch 5 not loading whole playlist

hey guys, I’ve noticed that on my Apple Watch 5 is NOT loading a whole playlist which contains 325 tracks! Other playlist which contain, I thing under 100 tracks are loading fine but this one is not loading completely. My Devices;iPhone XSMax, 64gbiO...

Regular

hey guys,   I’ve noticed that on my Apple Watch 5 is NOT loading a whole playlist which contains 325 tracks!  Other playlist which contain, I thing under 100 tracks are loading fine bu...

1593 Views

0 replies

0 likes

Apple Watch Spotify
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Spotify Playlists update only when app is on top/screen is unlocked

I haven't figured it out completely, but it seems it seems as soon as my screenlock sets in or I do other stuff with my smartphone, the downloading of new songs from my daily mixes stops. Is there a way around that? PlanPremiumCountryGermany DeviceiP...

Visitor

I haven't figured it out completely, but it seems it seems as soon as my screenlock sets in or I do other stuff with my smartphone, the downloading of new songs from my daily mixes stops. Is there a ...

user-removed

Not applicable

1086 Views

4 replies

0 likes

daily playlists
  • 1086 Views
  • 4 replies
  • 0 likes

Eq settings db level

Plan PremiumCountry USADevice iPhone XSOperating System 13.3My Question or Issue What is the db range of the equalizer?ThanksKevin

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System 13.3 My Question or Issue What is the db range of the equalizer? Thanks Kevin  

kevinpull

Casual Listener

1664 Views

1 replies

5 likes

  • 1664 Views
  • 1 replies
  • 5 likes