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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37024 Views

41 replies

10 likes

  • 37024 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

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  • 19 replies
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Spotify Connection Bugs Google Home/Streaming Music - Fail!

PlanPremium [2 years + ] CountryUSA DeviceiPhone XROperating SystemiOS 13 My Question or IssueConnection between Spotfiy and Google Home Mini Speaker crashing/failing: Every time I connect spotify with my Google Home Mini Speaker the following happen...

Music Fan

Plan Premium [2 years + ]   Country USA   Device iPhone XR Operating System iOS 13   My Question or Issue Connection between Spotfiy and Google Home Mini Speaker crashing/f...

k14j-my_4omd

Casual Listener

2862 Views

3 replies

0 likes

Google Home
iOS13
iphone
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Dúvida sobre botão flutuante

PlanFPremiumCountryBrasilDeviceiphone 8Operating System(iOS 13 My Question or IssuePercebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “conectar a um dispositivo”, não tenho nenhum por perto e nem conectado à minha r...

Visitor

Plan FPremium Country Brasil Device iphone 8 Operating System (iOS 13   My Question or Issue Percebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “cone...

OneByBoo

Roadie

1387 Views

5 replies

0 likes

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  • 5 replies
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Downloads not deleted after removing downloads

Spotify on iOS 11 (iPhone SE)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album.I get the delete downloads dialog boxI select removeSongs are still downloaded and use up spaceFIX THIS! Deleting the...

Newbie

Spotify on iOS 11 (iPhone SE) (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I turn OFF the download switch on an album. I get the delete downloads dialog box ...

Emberlite

Casual Listener

2111 Views

3 replies

2 likes

  • 2111 Views
  • 3 replies
  • 2 likes

Greyed out songs

Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, but I live in the us, and these same songs work for ...

Visitor

Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, b...

Loxer

Community Legend

584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Change- Can’t “Like” In Now-Playing Bar

iOS 10, premium, USAQuestion- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the track is now where the “Like” heart used to be- if that’s not possib...

Visitor

  iOS 10, premium, USA Question- I think Spotify just changed the “Now Playing” bar in iOS?  Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the ...

Loxer

Community Legend

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

App freezes when starting streaming via Sonos/Chromecast

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 13.2.3 My Question or IssueWhen starting to stream via Sonos or Chromecast the app freezes. Nothing could be changed or controlled. Closing the app completely doesn't help either. When stopp...

Newbie

  Plan Premium Country Germany  Device iPhone 8 Operating System iOS 13.2.3   My Question or Issue When starting to stream via Sonos or Chromecast the app freezes. Nothing c...

548 Views

0 replies

0 likes

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How to remove tracks from saved album

PlanPremiumDevice(iPhone 6, iPad Pro)Operating System(iOS 12) My Question or IssueRecently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versions. Since that version, it is not possible anymore to remove single trac...

Visitor

Plan Premium Device (iPhone 6, iPad Pro) Operating System (iOS 12)   My Question or Issue Recently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versio...

Trapjackson

Regular

16982 Views

29 replies

21 likes

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  • 29 replies
  • 21 likes

Problems with Onkyo NR-616

PlanPremiumCountryUkOnkyo NR 616iPhone 6Operating SystemAfter iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume control works but no sound plays. Phone shows music as playing. A...

Newbie

Plan Premium Country Uk Onkyo NR 616 iPhone 6 Operating System After iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume ...

517 Views

0 replies

0 likes

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Can't see the tracklist for any artist

So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPad, so I thought there was something wrong with my p...

Casual Listener

So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPa...

katastr0

Casual Listener

1972 Views

5 replies

1 likes

  • 1972 Views
  • 5 replies
  • 1 likes

Premium works but not showing on iPhone

Hi, I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows that I have spotify FREE. Could you help me please? PlanFamil...

Casual Listener

Hi,  I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows tha...

Bittencourt

Spotify Star

703 Views

3 replies

1 likes

  • 703 Views
  • 3 replies
  • 1 likes

Solved!! Layout

PlanPremiumCountryBrasilOperating System(iOS 13.) My Question or IssueSeria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir podcast. Um outro exemplo, são as abas: “playlist, artista, álbuns”, dever...

Visitor

Plan Premium Country Brasil Operating System (iOS 13.)   My Question or Issue Seria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir ...

Brunelicia

Community Legend

720 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Adjusting music quality while using Spotify Connect to a digital amp

PlanPremiumCountryCanadADevice(iPhone 7)/iPadOperating System(iOS 13) My Question or IssueI wanted to check what quality of music I am streaming at when casting to my nadc338 digital amp via Spotify Connect. When I listen through my iPhone I can see ...

Visitor

Plan Premium Country CanadA Device (iPhone 7)/iPad Operating System (iOS 13)   My Question or Issue I wanted to check what quality of music I am streaming at when casting to my nadc338...

482 Views

0 replies

0 likes

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Phone Volume set to max when using desktop application

DeviceiPhone Xs / iPhone 10s Operating SystemiOS 12.4.1Windows 10 Enterprise Version 1803 My Question or IssueSometimes (not always) when im done playing music with spotify on my phone and switch to spotify on my desktop it will turn the volume on my...

Newbie

Device iPhone Xs / iPhone 10s   Operating System iOS 12.4.1 Windows 10 Enterprise Version 1803   My Question or Issue Sometimes (not always) when im done playing music with spotify ...

wenzi0615

Casual Listener

1122 Views

1 replies

1 likes

  • 1122 Views
  • 1 replies
  • 1 likes

Shared Queue is not available on my iPhone SE

Plan: PremiumCountry: UKDevice: iPhone SEOperating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can start a shared queue from their phones (they have premium too) and can connect ...

Casual Listener

Plan: Premium Country: UK Device: iPhone SE Operating System: iOS 13.2.2   The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can sta...

AeroZ

Composer

1156 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Offline playlists & albums won't load with a sketchy network connection

PlanPremiumCountryFRDeviceiphone 11 pro maxOperating Systemios 13.2.3 My Question or IssueHi, I have some offline playlists and albums. No problem with them as such, they are properly downloaded: if my iphone is in airplane mode, or if I set spotify ...

Regular

Plan Premium Country FR Device iphone 11 pro max Operating System ios 13.2.3   My Question or Issue Hi,   I have some offline playlists and albums. No problem with them as such,...

Loxer

Community Legend

898 Views

1 replies

2 likes

  • 898 Views
  • 1 replies
  • 2 likes

The “+save” button has disappeared

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueThe +save button has disappeared from the app on my iPhone. I have uninstalled and reinstalled the app. I have logged out and logged back in. None of it has worked. I only...

Newbie

Plan Premium Country USA     Device iPhone 6 Operating System iOS 10   My Question or Issue The +save button has disappeared from the app on my iPhone. I have uninstalled a...

Tubakien

Casual Listener

4542 Views

3 replies

0 likes

  • 4542 Views
  • 3 replies
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Podcasts Won't play or Download

PlanPremiumCountryUSADevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI cannot stream any podcasts via mobile. The play bar flashes briefly, but then acts as though I never hit play. I cannot download any podcasts either. This issue b...

Newbie

  Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I cannot stream any podcasts via mobile. The play bar flashes briefly, but then ...

ralvarezl

Visitor

1814 Views

1 replies

3 likes

  • 1814 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Clear Queue??

Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does not work.

Newbie

Somehow my entire song library was added to my queue and I really need a way to clear it. I know how this may be done on PC/Mac but how do I do it on my iOS? Playing a different context/playlist does...

Guido

Spotify Legend

648133 Views

113 replies

19 likes

  • 648133 Views
  • 113 replies
  • 19 likes

Problemas de reproducción de archivos locales iPhone 11

PlanPremiumCountryMéxicoDeviceiPhone 11Operating SystemiOS 113.2.3 My Question or IssueNo se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nunca antes había tenido este problema con otros dispositivos android, por lo q...

Visitor

Plan Premium Country México Device iPhone 11 Operating System iOS 113.2.3   My Question or Issue No se sincronizan los archivos locales a mi iPhone 11, pero en mi iPad si lo están, nun...

830 Views

0 replies

0 likes

iphone 11
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