Hey there @Ciara04,
Welcome to the Spotify Community and thanks for posting here.
Just to confirm, have you tried removing the Spotify app from your iPhone and running a clean reinstall after that? If you haven't, give it a try and then restart your device.
Another tip we suggest is doing the same with the Snapchat app. Then you can check if you still encounter this issue.
Hope this helps. Keep us posted!
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