Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242110 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124935 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451655 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307716 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...
Plan Premium Country Poland Device iPhone XS Operating System iOS 13.3.1 My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...
672 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...
Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3) My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...
661 Views
0 replies
0 likes
Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...
Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car...
Newbie
7694 Views
3 replies
2 likes
33FCB1C0-1962-40E1-95D4-94C878E2E2B2.png Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my i...
33FCB1C0-1962-40E1-95D4-94C878E2E2B2.png Plan premium Country Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let ...
Casual Listener
973 Views
2 replies
1 likes
I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!
I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advanc...
Spotify Legend
9346 Views
5 replies
2 likes
PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...
Plan Premium Country UK Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify ...
Casual Listener
1745 Views
6 replies
0 likes
PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...
Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...
651 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
1074 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...
Plan Free/Premium Country Device (iPhone 11, new AirPods pro with newest firmware Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anno...
Visitor
5318 Views
7 replies
7 likes
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...
Spotify Legend
2040 Views
7 replies
2 likes
PlanPremiumCountry DeviceiPhone xOperating SystemiOS 12 My Question or IssueWhen i have Spotify open on my phone and turn the phone off, IT starts playing a song.
Plan Premium Country Device iPhone x Operating System iOS 12 My Question or Issue When i have Spotify open on my phone and turn the phone off, IT starts playing a song.
Spotify Legend
6923 Views
6 replies
3 likes
Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and the next and the next and can't be stopped. The onl...
Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and ...
Casual Listener
1436 Views
1 replies
0 likes
Plan Premium FamilyCountry ItalyDeviceIphone 7Operating SystemOS 13.3.1SYNC version3.3 Hi! I created a playlist containing 49 music tracks. From mobile and desktop I see all the songs but when I connect the cable phone to my car, the number 49 is dis...
Plan Premium Family Country Italy Device Iphone 7 Operating System OS 13.3.1 SYNC version 3.3 Hi! I created a playlist containing 49 music tracks. F...
Casual Listener
2138 Views
2 replies
0 likes
took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have...
took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how c...
Spotify Star
619 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceIPAD 2Operating SystemiOS 9.3.5 My Question or IssueI removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Content. I followed the other suggestions on the other questions but still is m...
Plan Premium Country Canada Device IPAD 2 Operating System iOS 9.3.5 My Question or Issue I removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Con...
460 Views
0 replies
0 likes
PlanPremium (family)CountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS My Question or IssueSo I am having trouble syncing my downloaded songs from my desktop to my mobile device. I have the folder connected to my Spotify and have the download...
Plan Premium (family) Country United States Device iPhone 11 Pro Operating System iOS My Question or Issue So I am having trouble syncing my downloaded songs from my desktop to my mo...
Casual Listener
493 Views
1 replies
0 likes
Iphone x My Question or Issuecasting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have to use the updown volume rocker or the shortcut from swipe down menu.https:/...
Iphone x My Question or Issue casting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have...
577 Views
0 replies
0 likes
Plan: PremiumCountry: United StatesDevice: iPhone XROperating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, and now I have no apparent way to tell Spotify that I hate certain songs. Th...
Plan: Premium Country: United States Device: iPhone XR Operating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, an...
Community Legend
617 Views
1 replies
1 likes
PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 13.3, Spotify ver.8.5.40.252 My Question or IssueUser wanted to share album by Discord option. While scrolling through available servers to share User flicked down on space between popupe shar...
Plan Premium Country Poland Device iPhone 8 Operating System iOS 13.3, Spotify ver.8.5.40.252 My Question or Issue User wanted to share album by Discord option. While scrolling throu...
Casual Listener
924 Views
1 replies
0 likes
Plan: FreeCountry: USDevice: iPhone XROperating System: iOS 13.3My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the songs back, I removed these songs from myliked playlist so I could...
Plan: Free Country: US Device: iPhone XR Operating System: iOS 13.3 My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the so...
Spotify Legend
906 Views
1 replies
0 likes
