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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407850 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279150 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178704 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USA Device(Iphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question When I'm playing a podcast on my Iphone, it just stops after an episode is complete, but I would like it to keep going to the next episode. How ...
Plan Premium Country USA Device (Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question When I'm playing a podcast on my Iphone, it just stop...
Newbie
1121 Views
3 replies
2 likes
PlanPremiumCountryPhilippinesDeviceIphone 11Operating SystemiOS 13.3Spotifyversion 8.5.41 Hi! I recently got a new phone and it comes with a spotify premium subscription. Upon selecting shuffle play, it just skips the songs continuously and does not ...
Plan Premium Country Philippines Device Iphone 11 Operating System iOS 13.3 Spotify version 8.5.41 Hi! I recently got a new phone and it comes with a spotify premium ...
Casual Listener
1006 Views
6 replies
0 likes
This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song paused it will randomly start playing again and whilst a...
This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song pause...
Community Legend
1250 Views
1 replies
0 likes
PlanFree/PremiumCountryArgentinaDeviceiPhone XS, Apple Watch 4Operating SystemiOS 13, WatchOS 6My Question or IssueIs there any way to delete a song from a playlist on the Apple Watch?
Plan Free/Premium Country Argentina Device iPhone XS, Apple Watch 4 Operating System iOS 13, WatchOS 6 My Question or Issue Is there any way to delete a song from a playlist on the Apple Wat...
Regular
1352 Views
1 replies
0 likes
Plan: STUDENTFree/Premium: PREMIUMCountry: UK DeviceiPod touch (4th generation)Operating SystemiOS 6.1.6 My Question or Issue:For a long time, I have been using spotify connect between my laptop (MacBook Air), phone (Samsung Galaxy A3) and my iPod to...
Plan: STUDENT Free/Premium: PREMIUM Country: UK Device iPod touch (4th generation) Operating System iOS 6.1.6 My Question or Issue: For a long time, I have been using spotify ...
Newbie
2174 Views
3 replies
0 likes
When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist name shows up just fine when actually playing the son...
When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist na...
841 Views
0 replies
0 likes
HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...
HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
Visitor
9864 Views
8 replies
5 likes
I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my car stereo via a USB port it just says "Media Connect...
I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my ca...
Casual Listener
5684 Views
3 replies
0 likes
My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been successful. However, checking the account on the w...
My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been...
Casual Listener
1071 Views
4 replies
0 likes
PlanPremiumUSA DeviceiPhone XsiOS 13.3 My Question or IssueI'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as shown in this video: https://www.standard.co.uk/tech/get-spotify-wrapped-2019-playl...
Plan Premium USA Device iPhone Xs iOS 13.3 My Question or Issue I'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as show...
Spotify Legend
1474 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice 1Macbook ProOperating SystemOS X El Capitan 10.11.6Device 2iPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen I go to an artist on my phone for which I've already clicked 'Follow' within the desktop cli...
Plan Premium Country United States Device 1 Macbook Pro Operating System OS X El Capitan 10.11.6 Device 2 iPhone 6S Operating System iOS 12.3.1 My Question or Issue When I go to ...
Regular
1743 Views
4 replies
0 likes
I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my classes. I really need this problem to be fixed in o...
I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my c...
Community Legend
9115 Views
3 replies
0 likes
I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again. Maybe I'm not clear on how Spotify tracks dislike...
I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again...
708 Views
0 replies
0 likes
DeviceiPhone 8 PlusOperating SystemiOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the issue started already in 8.5.3x builds. I've reported it multiple ...
Device iPhone 8 Plus Operating System iOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the ...
Casual Listener
4086 Views
14 replies
5 likes
PlanPremiumCountrySwitzerlandDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueThe latest version of Spotify on iOS is way too touch sensitive. It happens often during scrolling through that a song or artist is selected accidentally when I ...
Plan Premium Country Switzerland Device iPhone XS Operating System iOS 12.1 My Question or Issue The latest version of Spotify on iOS is way too touch sensitive. It happens often dur...
Casual Listener
8488 Views
21 replies
32 likes
PlanPremiumCountryUSDeviceiPhone 11Operating System(iOS 13.3) My Question or IssueSo I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to my queue I see that I can erase each song individually, but there doesn't se...
Plan Premium Country US Device iPhone 11 Operating System (iOS 13.3) My Question or Issue So I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to ...
Casual Listener
1453 Views
2 replies
0 likes
PlanPremiumCountryUkDevice(iPhone XS Ipad 5, Mac)Operating System(iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue1 have spent a week trying to connect my Discover pro media system in VW Golf to Spotify without success. Main problem is no st...
Plan Premium Country Uk Device (iPhone XS Ipad 5, Mac) Operating System (iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue 1 have spent a week trying to connect my Discover p...
405 Views
0 replies
0 likes
PlanFree/PremiumCountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueHi,We have a podcast and added it to Spotify at the end of last year. Yesterday we added our latest podcast on our website and it appears on our RSS feed and site, ho...
Plan Free/Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Hi, We have a podcast and added it to Spotify at the end of last year. Yesterd...
Casual Listener
986 Views
4 replies
0 likes
We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update to clear my recently played? I know the recently played has been moved but...
We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update ...
Spotify Legend
19257 Views
16 replies
14 likes
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?
Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...
445 Views
0 replies
0 likes
