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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246288 Views

27 replies

5 likes

  • 246288 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131413 Views

119 replies

13 likes

Other
  • 131413 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309859 Views

62 replies

16 likes

  • 309859 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133528 Views

19 replies

38 likes

  • 133528 Views
  • 19 replies
  • 38 likes

Superuser Contribution Las canciones se cambian solas, no solicito los cambios de musica, aparecen artistas que no conozco

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

2008 Views

1 replies

0 likes

  • 2008 Views
  • 1 replies
  • 0 likes

Superuser Contribution app keeps crashing for no reason

PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...

Visitor

Plan Premium Country Singapore   Device iphone 11  Operating System ios 13   My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...

Mario

Spotify Legend

1050 Views

1 replies

0 likes

technical
Troubleshooting
  • 1050 Views
  • 1 replies
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Superuser Contribution Songs quit after a few seconds

PlanFreeCanadaIphone 6Operating SystemiOS 13.3.1 My Question or IssueAfter quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the playlist from beginning to end, it only plays one song and cuts it off af...

Regular

Plan Free Canada Iphone 6 Operating System iOS 13.3.1   My Question or Issue After quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the p...

Mario

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Reverse order issue in Mercedes

When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most recent songs again in reverse order... very annoying! I'm...

Regular

When I play Spotify  through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most ...

nhogendoorn

Casual Listener

1545 Views

3 replies

1 likes

Mercedes
Reverse Order
Reverse playlist
  • 1545 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify no descarga

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones descargadas y otras no. Tengo suficiente espacio para s...

Regular

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones desc...

Ivan

Spotify Legend

2183 Views

3 replies

0 likes

  • 2183 Views
  • 3 replies
  • 0 likes

iOS Playing next song when connected to car does not work

PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...

Visitor

Plan Premium Country Poland   Device iPhone XS Operating System iOS 13.3.1   My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
  • 0 likes

Unable to filter / sort playlist in Carplay

PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...

Casual Listener

Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3)   My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

Issue changing / skipping track in VW Composition Media System

Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...

Music Fan

Anyone else having this issue?   iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo).   Music plays fine through audio system of car...

sing4joy31

Newbie

7733 Views

3 replies

2 likes

  • 7733 Views
  • 3 replies
  • 2 likes

Waiting for download

 Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my internet is fast usually 10 mgb/s and whe...

Casual Listener

  Plan premium Country Turkey   Device iPhone 7    Operating System ios    My Question or Issue  My Spotify don't let me download any music i have a small playl...

Bdady

Casual Listener

979 Views

2 replies

1 likes

  • 979 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Notifications don‘t work

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!

Casual Listener

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this?   Thanks in advanc...

Katerina

Spotify Legend

9368 Views

5 replies

2 likes

  • 9368 Views
  • 5 replies
  • 2 likes

Can't play from Apple Watch 3 when iPhone is switched off

PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...

Casual Listener

Plan Premium Country UK   Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest   My Question or Issue   I cannot play Spotify ...

loveglass

Casual Listener

1749 Views

6 replies

0 likes

  • 1749 Views
  • 6 replies
  • 0 likes

Radio from Playlist needs improvement!

PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...

Casual Listener

Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...

656 Views

0 replies

1 likes

playlist radio
Playlist Radio song variation
  • 656 Views
  • 0 replies
  • 1 likes

Si cambio mi teléfono pierdo mis canciones y playlists descargadas?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Brunelicia

Community Legend

1082 Views

1 replies

0 likes

  • 1082 Views
  • 1 replies
  • 0 likes

AirPods pro Problem

PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...

Casual Listener

Plan Free/Premium Country   Device (iPhone 11, new AirPods pro with newest firmware  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Anno...

Silkysuzi

Visitor

5393 Views

7 replies

7 likes

  • 5393 Views
  • 7 replies
  • 7 likes

Superuser Contribution Cannot get local files to download onto iphone

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...

Casual Listener

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...

Ivan

Spotify Legend

2064 Views

7 replies

2 likes

  • 2064 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Sporify starts playing a song when i shut off my phone

PlanPremiumCountry DeviceiPhone xOperating SystemiOS 12 My Question or IssueWhen i have Spotify open on my phone and turn the phone off, IT starts playing a song.

Casual Listener

  Plan Premium Country   Device iPhone x Operating System iOS 12   My Question or Issue When i have Spotify open on my phone and turn the phone off, IT starts playing a song.

Ivan

Spotify Legend

6938 Views

6 replies

3 likes

  • 6938 Views
  • 6 replies
  • 3 likes

Can no longer use Spotify in the car due to skipping issue

Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and the next and the next and can't be stopped. The onl...

Casual Listener

Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and ...

Cottonbean

Casual Listener

1440 Views

1 replies

0 likes

Car
iphone
skipping
  • 1440 Views
  • 1 replies
  • 0 likes

Solved!! Playlist incomplete on Ford Sync

Plan Premium FamilyCountry ItalyDeviceIphone 7Operating SystemOS 13.3.1SYNC version3.3 Hi! I created a playlist containing 49 music tracks. From mobile and desktop I see all the songs but when I connect the cable phone to my car, the number 49 is dis...

Casual Listener

Plan  Premium Family Country  Italy Device Iphone 7 Operating System OS 13.3.1 SYNC version 3.3   Hi!  I created a playlist containing 49 music tracks. F...

matteo86

Casual Listener

2166 Views

2 replies

0 likes

  • 2166 Views
  • 2 replies
  • 0 likes

Solved!! new playlist created

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have...

Casual Listener

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created.  it wasn’t there a few hours ago.  not sure how c...

Maxim

Spotify Star

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Explicit Content Feature Missing IPAD

PlanPremiumCountryCanadaDeviceIPAD 2Operating SystemiOS 9.3.5 My Question or IssueI removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Content. I followed the other suggestions on the other questions but still is m...

Visitor

Plan Premium Country Canada Device IPAD 2 Operating System iOS 9.3.5   My Question or Issue I removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Con...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes