Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242108 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124931 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451652 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307715 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
546 Views
1 replies
0 likes
Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XS MaxOperating System(iOS 13 My Question or IssueIs this...
Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device i...
Spotify Legend
809 Views
1 replies
0 likes
Plan: PremiumCountry: UK Device(iPhone 11)Operating System(iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old phone (iPhone 6) although sometimes I had to kickstart the process by playing a loca...
Plan: Premium Country: UK Device (iPhone 11) Operating System (iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old ph...
Spotify Legend
1315 Views
1 replies
0 likes
PlanPremiumCountryGBDeviceiPad Pro Operating SystemiPadOS 13.1.2My Question or IssueFor some reason this newest version of Spotify doesn't have the shuffle button, repeat button or the queue button. The music plays just fine, and I can still add thin...
Plan Premium Country GB Device iPad Pro Operating System iPadOS 13.1.2 My Question or Issue For some reason this newest version of Spotify doesn't have the shuffle button, repeat butto...
Newbie
5174 Views
5 replies
5 likes
Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, with less definition especially in the high end. The desktop sound...
Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, ...
Roadie
3607 Views
4 replies
1 likes
when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. But then what happens after 30 days? Is there an aut...
when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. B...
Spotify Star
983 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1My Question or IssueMy issue is that some albums that I have saved to my library are entirely blank upon opening them. This issue doesn't allow me to listen to the music I'd like to...
Plan Premium Country UK Device iPhone 11 Pro Max Operating System iOS 13.3.1 My Question or Issue My issue is that some albums that I have saved to my library are entirely blank upon openi...
Casual Listener
741 Views
2 replies
0 likes
PlanPremiumCountryTurkeyDevice(iPhone 8Operating System(iOS 10) My Question or IssueWhen you make a search in songs (say "Sarabande") in desktop, you might like to start listenin to the list of the search-result (as if it's a playlist). However when ...
Plan Premium Country Turkey Device (iPhone 8 Operating System (iOS 10) My Question or Issue When you make a search in songs (say "Sarabande") in desktop, you might like to start list...
527 Views
0 replies
0 likes
The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first time I opened the app after updating while at the gym. I'...
The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first t...
749 Views
0 replies
0 likes
PlanPremiumCountryGermany iPhoneOperating System(iOS 10My Question or IssueThis Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my latest track, but I can send the track to myself, than open the link and play th...
Plan Premium Country Germany iPhone Operating System (iOS 10 My Question or Issue This Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my ...
Spotify Legend
563 Views
1 replies
0 likes
PlanPremium DeviceiPhone 11 ProOperating SystemiOS 13, Windows 10 My Question or IssueThis is absolutely driving me crazy. I've turned off my firewall, enabled cellular download, but for some reason, I can't get some local files to sync to my playlis...
Plan Premium Device iPhone 11 Pro Operating System iOS 13, Windows 10 My Question or Issue This is absolutely driving me crazy. I've turned off my firewall, enabled cellular do...
417 Views
0 replies
0 likes
A6DC2E9C-BA93-4F86-A560-4C6BC930F453.png this is what it looks like.
A6DC2E9C-BA93-4F86-A560-4C6BC930F453.png this is what it looks like.
Community Legend
1222 Views
2 replies
0 likes
Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustatingPlanPremiumCountryIndonesiaDevice(Xiaomi Pocophone F1)Operating System...
Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustating Plan Premium Co...
Community Legend
732 Views
1 replies
0 likes
PlanPremiumCountryEnglandDevice(iPhone Operating System(iOS 13.3) My Question or IssueHi Spotify community. Since yesterday when I downloaded new songs and activated the offline mode, as soon as I launch Spotify, the app freezes all alone, I tried to...
Plan Premium Country England Device (iPhone 😎 Operating System (iOS 13.3) My Question or Issue Hi Spotify community. Since yesterday when I downloaded new songs and activated the offl...
Community Legend
751 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiphone 6s plusOperating Systemolder iOS idkMy Question or IssueMy iphone has 16gb and it often says I'm running out of storage. I have premium and i have two playlists downloaded. One of them i recently downloaded like a wee...
Plan Premium Country US Device iphone 6s plus Operating System older iOS idk My Question or Issue My iphone has 16gb and it often says I'm running out of storage. I have premium and i have t...
Community Legend
1966 Views
1 replies
0 likes
I have following problem:When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seconds. I have to close Spotify then complete, then it w...
I have following problem: When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seco...
Visitor
989 Views
2 replies
1 likes
When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are updated for latest version. 24.01.2020
When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are...
Community Legend
746 Views
1 replies
0 likes
Plan:PremiumCountry:USA Device: iPhone 11 Pro MaxOperating: iOS 13.3.1 Why can’t I dislike a song to not have it play in a playlist radio station anymore? On my android there's still the option to dislike a particular song, but on iOS I can’t find th...
Plan:Premium Country:USA Device: iPhone 11 Pro Max Operating: iOS 13.3.1 Why can’t I dislike a song to not have it play in a playlist radio station anymore? On my and...
533 Views
0 replies
3 likes
PlanPremium CountryUSA DeviceiPhone 8 Operating System13.3 (17C54) Spotify Version8.5.42.1040 My Question or IssueThe hide this song/ button has disappeared from my playlist radios, I've tried restarting my phone, re-downloading Spotify, and logging ...
Plan Premium Country USA Device iPhone 8 Operating System 13.3 (17C54) Spotify Version 8.5.42.1040 My Question or Issue The hide this song/🚫 button...
Community Legend
1276 Views
3 replies
0 likes
PlanPremium DeviceiPhone 7+, iPhone 11 PlusOperating SystemLatest (13.3.1)Spotify Version with problem My Question or IssueA few updates ago, there was a problem with the music playing on the car radio (connected by AUX / USB cable).The first song pl...
Plan Premium Device iPhone 7+, iPhone 11 Plus Operating System Latest (13.3.1) Spotify Version with problem My Question or Issue A few updates ago, there was a problem with th...
1102 Views
0 replies
3 likes
