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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

  • 43372 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109056 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

  • 301895 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

[iOS] Bluetooth Headset: Spotify will not play downloaded tracks when offline

PlanPremiumCountryISADeviceiPhone XSOperating SystemiOS 13.3My Question or IssueWhen in offline mode the Spotify app will not play audio on my Bluetooth headset (Sony WH-H910). I can navigate the app just fine, but when I tap play nothing happens. Al...

Newbie

Plan Premium Country ISA Device iPhone XS Operating System iOS 13.3 My Question or Issue When in offline mode the Spotify app will not play audio on my Bluetooth headset (Sony WH-H910). I ca...

828 Views

0 replies

0 likes

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local files won't play on iPhone only

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 13.3 My Question or IssueMy issue may sound generic, but I believe it to be of a different nature than those found in threads of a similar topic. I recently factory reset my phone to s...

Casual Listener

Plan Premium Country United States Device iPhone 6s Operating System iOS 13.3   My Question or Issue My issue may sound generic, but I believe it to be of a different nature than those...

exandrew

Casual Listener

1118 Views

3 replies

0 likes

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Superuser Contribution APP automatically playing specific song

PlanPremiumCountryArgentinaDeviceiPhone XR Operating SystemIOS 13.3 My Question or IssueI'm having this weird problem since a couple of days ago. (I've edited this message as I put a new reply with some updates/info) Description is pretty easy: it do...

Casual Listener

Plan Premium Country Argentina Device iPhone XR Operating System IOS 13.3   My Question or Issue I'm having this weird problem since a couple of days ago.   (I've edited this m...

user-removed

Not applicable

1723 Views

5 replies

1 likes

Changing Tracks
unknown artist
  • 1723 Views
  • 5 replies
  • 1 likes

iPad 1

I'm trying to install Spotify my mom's iPad 1 Generation. but it wouldn't work.Please advise. Thx.

Regular

I'm trying to install Spotify my mom's iPad 1 Generation. but it wouldn't work. Please advise. Thx.  

Loxer

Community Legend

784 Views

1 replies

0 likes

ios 5
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Artists in my library

iPhone 7 This is a question from a friend. So in my artists tab on my library, it shows all the artists I follow. What it also does, when I like a song/album from said artist, it adds that to the artist’s profile in my library. Then i can just listen...

Casual Listener

iPhone 7  This is a question from a friend. So in my artists tab on my library, it shows all the artists I follow. What it also does, when I like a song/album from said artist, it adds that to ...

Loxer

Community Legend

1056 Views

3 replies

0 likes

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  • 3 replies
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Starting Spotify app takes 30sec

PlanPremiumCountryNetherlandsDeviceiPhone 7Operating System(iOS 13.3 My Question or IssueWhen starting the Spotify app it takes almost 30 seconds to show the “home” screen. This occurs since the latest update of iOS and the Spotify app.

Casual Listener

Plan Premium Country Netherlands Device iPhone 7 Operating System (iOS 13.3   My Question or Issue When starting the Spotify app it takes almost 30 seconds to show the “home” screen. T...

Loxer

Community Legend

846 Views

2 replies

0 likes

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  • 2 replies
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Spotify for Artist app keeps crashing

PlanFree/PremiumCountryUSA Device(iPhone SEOperating System(iOS 13.3) My Question or IssueI just downloaded the Spotify for Artists app to manage my band's page from my phone. When I try to do anything - make a playlist, upload an avatar, set artists...

Visitor

Plan Free/Premium Country USA   Device (iPhone SE Operating System (iOS 13.3)   My Question or Issue I just downloaded the Spotify for Artists app to manage my band's page from m...

Loxer

Community Legend

1921 Views

1 replies

0 likes

Artist app crash
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  • 1 replies
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Local Files Won't Play on iPhone

PlanPremiumCountryUSADeviceiPhone 11Operating SystemRunning 13.3 My Question or IssueI recently switched from my old iPhone SE to an iPhone 11 about a week ago. On my old iPhone I was able to sync local files from my Desktop to my iPhone without any ...

Visitor

Plan Premium Country USA Device iPhone 11 Operating System Running 13.3   My Question or Issue I recently switched from my old iPhone SE to an iPhone 11 about a week ago. On my old iPh...

495 Views

0 replies

0 likes

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Superuser Contribution Where is the Queue??

There is no queue button in Spotify anymore where it used to be...guys? Device iPhone 7PlusAll apps and ios updated.

Casual Listener

  There is no queue button in Spotify anymore where it used to be...guys?   Device iPhone 7Plus All apps and ios updated.

Katerina

Spotify Legend

7413 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Superuser Contribution Horrible clicking noise

Hello. Recently I have been hearing this clicking noise while using spotify. I have a premium account. First I thought I had an issue with my headphones (beats studio2 wireless) but on other platforms (youtube, amazon prime, etc) I have no issues. Wh...

Newbie

Hello. Recently I have been hearing this clicking noise while using spotify. I have a premium account.  First I thought I had an issue with my headphones (beats studio2 wireless) but on other p...

Katerina

Spotify Legend

1568 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Playlist won't show up on iPhone!

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 13 My Question or IssueA playlist I have won't show up on the Spotify app. It's not a new playlist, I had it for months and I created many more playlists after that and they all show up except...

Regular

Plan Premium Country Turkey Device iPhone 7 Operating System iOS 13   My Question or Issue A playlist I have won't show up on the Spotify app. It's not a new playlist, I had it for mon...

Mario

Spotify Legend

2140 Views

3 replies

0 likes

Playlist problem
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  • 3 replies
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Solved!!Superuser Contribution Keeps playing same song

The same song keeps playing. I pause and it starts playing again. I switch to my play list and it comes back to the same song. changed my password because taught someone was messing with me but as soon as I go “on line” (wifi) then same song plays th...

Casual Listener

The same song keeps playing. I pause and it starts playing again. I switch to my play list and it comes back to the same song.  changed my password because taught someone was messing with m...

Mario

Spotify Legend

4137 Views

4 replies

1 likes

  • 4137 Views
  • 4 replies
  • 1 likes

Why is not every playlist like the "Deep House Relax" playlist"?

I noticed that the Deep House Relax playlist is the only one where the album covers are shown in the list. Thias is the only feature I'm missing from Apple Music at Spotify. Why isn't that feature available in all playlists - at least as an option? W...

Regular

I noticed that the Deep House Relax playlist is the only one where the album covers are shown in the list. Thias is the only feature I'm missing from Apple Music at Spotify. Why isn't that feature av...

OneByBoo

Roadie

822 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify connect completely broken

hi,i use spotify premium on an iPhone and iPad with newest iOS. Since a few days Spotify connect is broken for me: my Yamaha musiccast speakers are not in the list anymore. It worked perfectly for months. Goggle cast and airplay works still flawlessl...

Music Fan

hi, i use spotify premium on an iPhone and iPad with newest iOS.    Since a few days Spotify connect is broken for me: my Yamaha musiccast speakers are not in the list anymore. It worked...

imnotarealrobot

Gig Goer

2349 Views

8 replies

3 likes

  • 2349 Views
  • 8 replies
  • 3 likes

BUG: Skip/Add Duplicate Confirmation

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13.3 My Question or IssueWhen adding a song to a playlist where it already exists, I do not get the Duplicate Song modal unless I’m on WiFi. The playlist title and info simply fade...

Casual Listener

Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 13.3   My Question or Issue When adding a song to a playlist where it already exists, I do not get the Dupl...

ScottPhrenetik

Casual Listener

1524 Views

3 replies

0 likes

add to playlist
Bug iOS
Duplicate Song
  • 1524 Views
  • 3 replies
  • 0 likes

Music randomly paused on iPhone

Plan: PremiumCountry: Netherlands Device: iPhone 11Operating System: iOS 13.3 My Question or Issue: Since I have my iPhone 11 Spotify randomly pauses after a few seconds of playing a song. Sometimes it works for an hour or 2, and then it starts pausi...

Visitor

  Plan: Premium Country: Netherlands   Device: iPhone 11 Operating System: iOS 13.3   My Question or Issue: Since I have my iPhone 11 Spotify randomly pauses after a few se...

JSafari

Visitor

2106 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Metadata Doesn't Update After 1st Song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueThis just started happening recently. When I use Spotify using Bluetooth in my car, the artist name, album title, and song name will only show for the first song that I ...

Visitor

  Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3   My Question or Issue This just started happening recently. When I use Spotify using Bluetooth in my car, t...

dgraber

Visitor

1089 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unlinking online devices on network.

PlanFree/PremiumCountry UKDevices iPad, iPhone Operating SystemiOS 13, iOS 13 for iPad My Question or IssueHelp! I am STILL trying to unlink two devices from my Spotify Premium account. I have tried absolutely everything so far suggested, even to the...

Casual Listener

  Plan Free/Premium Country UK Devices iPad, iPhone   Operating System iOS 13, iOS 13 for iPad    My Question or Issue Help! I am STILL trying to unlink two devices from...

Katerina

Spotify Legend

1734 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Stops playing after a fee seconds

PlanPremiumCountryUS DeviceiPhone 11Operating SystemiOS 13 My Question or IssueSpotify stops playing after a few seconds under cellular. Also not showing cover pages for most playlists. It works well under WIFI though. I checked that I have enough da...

Casual Listener

Plan Premium Country US   Device iPhone 11 Operating System iOS 13   My Question or Issue Spotify stops playing after a few seconds under cellular. Also not showing cover pages f...

Mario

Spotify Legend

770 Views

2 replies

0 likes

  • 770 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unknown song playing

An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that I am listening on Chrome even after I did the log ...

Casual Listener

An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that...

Mario

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes