app keeps crashing for no reason

[tiaralsooong]

Plan

Premium

Country

Singapore

Device

iphone 11 

Operating System

ios 13

My Question or Issue

Recently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashing. i've tried re-installing the app multiple times and after re-installation the app would not even prompt for a login and instead go straight to my 'already logged-in' home page. tried to log out and go back in but app crashes before i can log back in. Spotify app still works fine on laptop though.

[Mario]

Hey @tiaralsooong,

Thanks for reaching out about this and welcome to the Community.

You mentioned you already tried reinstalling Spotify to tackle what you reported, but have you also tried a 'clean' reinstall? 

If you haven't, check this Spotify Answer to find out how that works for your iPhone. It'll provide you with a brand-new as well the most up-to-date version of the app.

Let us know how you get on. We'll look out for your reply!