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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29852 Views

40 replies

9 likes

  • 29852 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94422 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293576 Views

60 replies

15 likes

  • 293576 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123615 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

Newbie

Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...

Mario

Spotify Legend

1768 Views

2 replies

2 likes

  • 1768 Views
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Superuser Contribution Spotify crashes from background mode

FreeUSAiPhone X iOS 13.3.1 When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and the screen goes off, then after re-enabling the screen or clicking on the headph...

Visitor

  Free USA iPhone X  iOS 13.3.1   When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and t...

Ivan

Spotify Legend

3064 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Some Local Files Not Syncing, While Some Are

PlanPremiumCountrySweden/Canada DeviceiPhone 6SOperating SystemiOS 10 My Question or IssueLocal files from my desktop (Windows 10) can be added to Spotify, but only some are able to sync and download to my iPhone. It doesn't appear to be based on any...

Casual Listener

Plan Premium Country Sweden/Canada   Device iPhone 6S Operating System iOS 10   My Question or Issue Local files from my desktop (Windows 10) can be added to Spotify, but only so...

massheton

Casual Listener

634 Views

2 replies

0 likes

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  • 2 replies
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Lag in reproduction in one of my devices

PlanPremiumCountryItalyDeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueI have 2 iphone: an old iPhone5 and a iPhone SE.On the SE, connected in BT in my car, the music lag, play a song with many interruption. On the same car I use also t...

Casual Listener

Plan Premium Country Italy Device iPhone SE Operating System iOS 13.3.1   My Question or Issue I have 2 iphone: an old iPhone5 and a iPhone SE. On the SE, connected in BT in my car, t...

Tubaz

Casual Listener

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
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Solved!! spotify videos never working

PlanpremiumCountryirelandDeviceiphone 7+ Macbook AirOperating Systemlatest updates for apple products My Question or Issuespotify videos has never worked for my account, even when they were first announced. many of my friends have the videos on their...

Casual Listener

Plan premium Country ireland Device iphone 7+ Macbook Air Operating System latest updates for apple products    My Question or Issue spotify videos has never worked for my account...

Johnnyjames

Visitor

22301 Views

4 replies

1 likes

spotify videos not working
  • 22301 Views
  • 4 replies
  • 1 likes

Playlist update

PlanPremiumDevice(iPhone 7)Operating System(iOS 13.3.1.)My Question or IssueThe playlists on spotify used to have their last update dates on them and that was useful for me. But when i opened my account today, the whole concept was changed and the la...

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 13.3.1.) My Question or Issue The playlists on spotify used to have their last update dates on them and that was useful for me. But when i ...

Emilia_8

Community Legend

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes

Mini Cooper S, iPhone & Spotify… just terrible

PlanPremiumCountryUKDeviceiPhone XSOperating SystemLatest iOS My Question or IssueRecently switched over from AppleMusic and it seems to be a very bad choice. I can’t scroll through my entire library. Most the time Spotify won’t even connect via Blue...

Casual Listener

Plan Premium Country UK Device iPhone XS Operating System Latest iOS    My Question or Issue Recently switched over from AppleMusic and it seems to be a very bad choice.   ...

BigBadBob

Casual Listener

2013 Views

2 replies

0 likes

  • 2013 Views
  • 2 replies
  • 0 likes

Solved!! Can you rearrange the order in which Playlists appear in your library?

To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program.

Visitor

To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program. 

Emilia_8

Community Legend

1736 Views

1 replies

0 likes

Playlists
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Superuser Contribution Is this the new layout or how can I update?

IPhone 10, newest software 13.3.1.Already deinstalled the app, cleared cache, signed out from all accounts and and and.So is this now the new layout/shuffle button??? 

Casual Listener

IPhone 10, newest software 13.3.1. Already deinstalled the app, cleared cache, signed out from all accounts and and and. So is this now the new layout/shuffle button???    

ricodobermann

Casual Listener

964 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Missing songs not available

Planpremium Countrygermany DeviceiPhone My Question or issuesThere's times when a song in your playlist becomes unavailable for a reason.Now it seems to me that I cannot even see those songs anymore in my playlists.is that possible?

Casual Listener

  Plan premium  Country germany  Device iPhone   My Question or issues There's times when a song in your playlist becomes unavailable for a reason. Now it seems to me th...

Emilia_8

Community Legend

583 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Group session is not available in my device. What should I do?

PlanPremium (Family plan)CountryItaly DeviceiPhone 8Operating SystemiOS 13.3.1 My Question or Issue

Visitor

  Plan Premium (Family plan) Country Italy  Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue  

Ahmedcarti

Casual Listener

1128 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local file sync only syncs first song

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewalls as far as I know since it was still able to sync...

Visitor

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewal...

339 Views

0 replies

0 likes

  • 339 Views
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  • 0 likes

Multiple selection question

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an option that allows multiple selection of multiple songs ...

Regular

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an optio...

Emilia_8

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Offline File Syncing on iPhone

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13.3.1 My Question or IssueI downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on my phone. I was able to do this when I had my android phone last year but now...

Casual Listener

Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.3.1   My Question or Issue I downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on m...

JordinoPizza

Casual Listener

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify features only appear in one account

PlanPremiumCountryChileDevice(iPhone Operating System(iOS 13.) My Question or IssueLast year’s features, such as canvas don’t appear on my settings, even though i’m on the latest version of the app. I created another account in the same device, and c...

Casual Listener

  Plan Premium Country Chile Device (iPhone 😎 Operating System (iOS 13.)   My Question or Issue Last year’s features, such as canvas don’t appear on my settings, even though i’m...

ioctane

Casual Listener

1131 Views

3 replies

0 likes

  • 1131 Views
  • 3 replies
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Local sync from desktop to IOS device

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

Casual Listener

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Superuser Contribution Searching Crashes App

PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...

Casual Listener

  Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4)   My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...

AtKelley

Casual Listener

1056 Views

3 replies

3 likes

  • 1056 Views
  • 3 replies
  • 3 likes

Add to queue bug

PlanPremium CountryCzech Republic DeviceiPhone 8, iPhone 5sOperating SystemiOS 12 My IssueHello, I got a problem with adding song to queue. When I for example play album and I want add song to queue and I wanna see it - theres blank space (on screesh...

Casual Listener

Plan Premium   Country Czech Republic   Device iPhone 8, iPhone 5s Operating System iOS 12   My Issue Hello, I got a problem with adding song to queue. When I for example...

zunzunzk

Casual Listener

1308 Views

4 replies

0 likes

  • 1308 Views
  • 4 replies
  • 0 likes

Superuser Contribution Iphone Queue Glitch STILL UNSOLVED

PlanPremiumCountry USADeviceiPhone XrOperating SystemiOS 10 My Question or IssueHello, I have already posted about this issue, however there seems to be nothing done about the glitch. I have since gotten a new phone and the glitch is still present as...

Regular

  Plan Premium Country  USA Device iPhone Xr Operating System iOS 10   My Question or Issue Hello, I have already posted about this issue, however there seems to be nothing ...

zunzunzk

Casual Listener

6338 Views

12 replies

14 likes

  • 6338 Views
  • 12 replies
  • 14 likes

Superuser Contribution [Mobile][Browse] Open saved albums instantly without a connection

Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular. However this is not ideal in situations where the connection is poor; e.g. an underground parking garage or very slow airplane WiFi. Th...

Casual Listener

Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular.   However this is not ideal in situations where the connection is poor; e.g. ...

Peter

Spotify Legend

810 Views

2 replies

1 likes

Browse
Mobile
  • 810 Views
  • 2 replies
  • 1 likes