Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27639 Views
  • 13 replies
  • 33 likes
  • 27639 Views
  • 13 replies
  • 33 likes

Solved!!Superuser Contribution Albums not show on artist page

PlanPremiumGermany DeviceiPad Pro 10.5Operating SystemiOS 12.1.4 My Question or issueWhen I take a look at an artist page, I can't see all albums or EPs of this artist.I only see a few songs, some playlists and sampler he appears and what other fans ...

  • Regular
  •   Plan Premium Germany   Device iPad Pro 10.5 Operating System iOS 12.1.4   My Question or issue When I take a look at an artist page, I can't see all albums or EPs of this ...
  • andres26
  • Casual Listener
  • 29229 Views
  • 29 replies
  • 38 likes
  • 29229 Views
  • 29 replies
  • 38 likes

Eq keeps turning off randomly

I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t download anything. Is there any way to fix this KNon...

  • Casual Listener
  • I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t d...
  • 532 Views
  • 0 replies
  • 0 likes
  • 532 Views
  • 0 replies
  • 0 likes

Apple Car Play Playlists sorting in Spotify- SOLVED

Hi guys, I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date).Apparently it always defaults to Custom sorting, which can ONLY be changed in the Spotify app i...

  • Casual Listener
  • Hi guys,   I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date). Apparently it always defaults to ...
  • alchn
  • Regular
  • 3808 Views
  • 1 replies
  • 4 likes
  • Apple Car Play
    Playlists
    sorting
    Spotify
  • 3808 Views
  • 1 replies
  • 4 likes

The Queue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm not sure. What the queue is for or how it is populated? Is it made of all songs I have pla...

  • Visitor
  •       Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Loxer
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Local files not syncing or even showing up

PlanPremiumCountrySwedenDeviceiPhone 6 and iPhone XSOperating SystemWindows 10 My Question or IssueI have had local files in my playlists before, and there has been no problems with downloading them to my device. Now, all of a sudden, they don't show...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 6 and iPhone XS Operating System Windows 10   My Question or Issue I have had local files in my playlists before, and there has been no proble...
  • Shuidong
  • Roadie
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes

Won't Stay in Playlist

Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it plays songs outside the playlist, specifically modern pop songs. I'll try to explain ...

  • Regular
  • Hello All,    New Spotify user here and I've searched for an answer to this problem but can't find it.    When I play a playlist, one song plays from the playlist then it play...
  • Loxer
  • Community Legend
  • 2260 Views
  • 1 replies
  • 0 likes
  • 2260 Views
  • 1 replies
  • 0 likes

Reproducción aleatoria fija

Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.

  • Newbie
  • Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.
  • 3180045
  • Visitor
  • 454 Views
  • 2 replies
  • 1 likes
  • 454 Views
  • 2 replies
  • 1 likes

When I click on artist why does it take me to a list of songs and not there home page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • theused
  • Casual Listener
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Removed songs still play

I have premium. IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up with that? PlanFree/PremiumCountry Device(iPhone 8, Sams...

  • Newbie
  • I have premium.  IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Can't reload Spotify on iPad running iOS 9.3.5

To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if I wanted to install an older version ... having clicked OK I got an older version...

  • Casual Listener
  •   To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if  I wanted to inst...
  • Xivur
  • Casual Listener
  • 1175 Views
  • 2 replies
  • 0 likes
  • 1175 Views
  • 2 replies
  • 0 likes

New Apple OSes updates are out!

Hey everyone, Get ready to update to iOS 13, watchOS 6 as they were released yesterday.iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS will be availabe on 9.24).While macOS Catalina will be coming around l...

  • Community Legend
  • Hey everyone,   Get ready to update to iOS 13, watchOS 6 as they were released yesterday. iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on old versions of IOS

DeviceiPod Touch 4,1Operating SystemIOS 6.1.6 My Question or IssueAlright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and perfect for running. Obiously the current version of Spotify is not sup...

  • Casual Listener
  • Device iPod Touch 4,1 Operating System IOS 6.1.6   My Question or Issue Alright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and per...
  • Lukas1810
  • Casual Listener
  • 39906 Views
  • 2 replies
  • 0 likes
  • 39906 Views
  • 2 replies
  • 0 likes

Liked songs

PlanPremiumCountryAmerica iphone 7plus Operating SystemiOS 12.4.1 My Question or Issuei have a lot of liked playlists, and I just went to download them. there’s over 2000 songs downloaded and none of them show up in my liked songs. what’s going on?? ...

  • Visitor
  •   Plan Premium Country America  iphone 7plus  Operating System iOS 12.4.1   My Question or Issue i have a lot of liked playlists, and I just went to download them. there...
  • Loxer
  • Community Legend
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Extreme data usage

Spotify is draining my 4g data. PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 12.4.1) My QuestionSpotify is draining all my data. I havent changed anything in how I use Spotify, but suddently i got a text from my operator that i have i...

  • Visitor
  • Spotify is draining my 4g data.   Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 12.4.1)   My Question Spotify is draining all my data. I havent changed any...
  • Loxer
  • Community Legend
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

[iOS][Other] How to delete downloaded songs in iOS (iPhone and iPad)

Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, there's no longer a selection for "Songs," the usual way to use the...

  • Casual Listener
  • Hi, Spotify Community-   As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, ther...
  • Loxer
  • Community Legend
  • 15458 Views
  • 1 replies
  • 2 likes
  • iOS
    Other
  • 15458 Views
  • 1 replies
  • 2 likes

Songs dissapearing

PlanPremiumCountrySwedenDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went to play it, and they were all gone. When I went to check how many songs were...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 7 Operating System iOS 10   My Question or Issue I recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went ...
  • Loxer
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Liked Songs Not adding in Correct Order

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs individually but it is ridiculous and absurd that I should have to do that when the...

  • Visitor
  • Plan Premium Country United States Device iPhone 7 Operating System iOS 12.4.1   My Question or Issue   I have had this issue a few times before and I ended up just adding songs ...
  • Loxer
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

Saved Albums not automatically downloading anymore?

PlanPremiumCountrySweden DeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueIt used to be that when I saved (heart icon) an album it would automatically download, without having to click the download switch. I can’t find the “Automatical...

  • Regular
  • Plan Premium Country Sweden   Device iPhone 7 Plus Operating System iOS 12.2   My Question or Issue It used to be that when I saved (heart icon) an album it would automatically d...
  • Loxer
  • Community Legend
  • 1683 Views
  • 1 replies
  • 0 likes
  • 1683 Views
  • 1 replies
  • 0 likes

Discover weekly not updating?

Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working? PlanPremiumCountryAustraliaDeviceiPhone 6s PlusOperating SystemiOS 12.4.1 My ...

  • Casual Listener
  • Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working?     Plan Pre...
  • Loxer
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes