Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237553 Views

27 replies

5 likes

  • 237553 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118750 Views

116 replies

13 likes

Other
  • 118750 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305492 Views

62 replies

16 likes

  • 305492 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130822 Views

19 replies

38 likes

  • 130822 Views
  • 19 replies
  • 38 likes

Downloaded songs not appearing

PlanPremiumCountryDenmarkDeviceiPhone 8SOperating SystemiOs 13.3.1 My Question or IssueSo I downloaded some songs from youtube, and put them in a playlist and everything works as it should. I can see the songs, hear the songs do whatever with the son...

Casual Listener

Plan Premium Country Denmark Device iPhone 8S Operating System iOs 13.3.1   My Question or Issue So I downloaded some songs from youtube, and put them in a playlist and everything work...

Zpaghetti

Casual Listener

860 Views

2 replies

0 likes

Song not appearing
  • 860 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ho un problema non riesco a cambiare paese sono in svizzera per mesi ho acquistato qua una carta pre

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Audio Plays After Bluetooth disconnects

PlanPremiumCountryUSA Device(iPhone X Max, iPhone 11 Pro Max)Operating System(iOS 13) Spotify Version8.5.23 My Question or IssueIf I'm playing any audio with Spotify and I disconnect a bluetooh device without first pausing the audio, it will play for...

Newbie

Plan Premium Country USA    Device (iPhone X Max, iPhone 11 Pro Max) Operating System (iOS 13)   Spotify Version 8.5.23   My Question or Issue If I'm playing any aud...

markk92

Newbie

1637 Views

1 replies

2 likes

  • 1637 Views
  • 1 replies
  • 2 likes

Why can’t I fully listen to a album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I play a album or playlist it starts playing endless suggested songs. This usually...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every t...

XxxBatmanxxX

Casual Listener

44814 Views

4 replies

1 likes

  • 44814 Views
  • 4 replies
  • 1 likes

Someone used my spotify account last night. but their device didnt show up. i didnt know who it was

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Connecting

PlanFree/PremiumCountryIndiaDeviceiPhone SEOperating SystemiOS 13.3 My Question or IssueInternet is working for all other apps. Even movie streaming is happening in Netflix but Spotify keep showing connecting since morning.

Visitor

Plan Free/Premium Country India Device iPhone SE Operating System iOS 13.3   My Question or Issue Internet is working for all other apps. Even movie streaming is happening in Netflix b...

Loxer

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline albums does not work

PlanPremiumCountryCzech RepublicDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, albums that downloaded for offline mode on my iPhone X don't work. I get only the loading screen but nothing else. I've seen this topic in here before...

Casual Listener

Plan Premium Country Czech Republic Device iPhone X Operating System iOS 13.3.1   My Question or Issue Hello, albums that downloaded for offline mode on my iPhone X don't work. I get o...

swansongforyou

Regular

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Connection issues at startup

PlanPremiumCountryItaly DeviceiPhone XOperating SystemiOS 13.3.1 It’s been months that my Spotify takes a lot of time connecting at the startup. it eventually connects, but at times it can take up to 3 minutes to do so. I tried uninstalling and reins...

Visitor

Plan Premium Country Italy   Device iPhone X Operating System iOS 13.3.1   It’s been months that my Spotify takes a lot of time connecting at the startup.  it eventually con...

Loxer

Community Legend

614 Views

1 replies

0 likes

Connection issues
Connection issues on app
  • 614 Views
  • 1 replies
  • 0 likes

[iOS] Viewing all contributing artists feature missing

In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked the PC version, and it allows you to instantly see...

Casual Listener

In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked...

Loxer

Community Legend

792 Views

1 replies

2 likes

iOS
  • 792 Views
  • 1 replies
  • 2 likes

Deleting “Liked” Songs

PlanFree/Premium: PremiumCountry: United States Device: Apple iPhone8 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS13(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Is there a feature whereby I can avoid d...

Music Fan

Plan Free/Premium:  Premium Country:  United States   Device:  Apple iPhone8 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  iOS13 (iOS 10,...

Loxer

Community Legend

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

controlling the app from different wifi (dont want to be able to)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamilyCountryNetherlandsDevice(iPhone and Samsung S7Operating System(iOS and Android) My Question or Issueat my home wifi i have...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Netherlands Device (iPhone 😎 and Samsung S7 Operatin...

Loxer

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Volume Increasing Randomly (iPhone Bluetooth)

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 13 My Question or Issue So I recently started using Spotify to find some good music without downloading it - however, I'm Bluetoothing to a speaker (UE Boom 2, no settings, no issues there), ...

Visitor

Plan Free Country Australia Device iPhone SE Operating System iOS 13   My Question or Issue   So I recently started using Spotify to find some good music without downloading it -...

Loxer

Community Legend

1300 Views

1 replies

0 likes

  • 1300 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] Alphabetical Scroll Bar Disappears in Offline Mode

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Newbie

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Loxer

Community Legend

796 Views

1 replies

0 likes

iOS
Your Library
  • 796 Views
  • 1 replies
  • 0 likes

Playlists over 100 Titles won’t continue

PlanFree/PremiumCountryGermanyiphone XOperating SystemiOS 13.3.1 My Question or IssueSince the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the end of title 100. You have to choose every title over 101 manually. Will t...

Newbie

Plan Free/Premium Country Germany iphone X Operating System iOS 13.3.1   My Question or Issue Since the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the ...

Loxer

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old design for Discover Weekly - iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

Visitor

Plan Premium Country Sweden Device iPhone X Operating System iOS 13.3.1   My Question or Issue I have received the new update of the playlist design. Nice. But the old design is still ...

user-removed

Not applicable

1113 Views

3 replies

1 likes

Discover Weekly
iOS
Old design
  • 1113 Views
  • 3 replies
  • 1 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketchy. P...

Casual Listener

  This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans s...

chofm

Casual Listener

1901 Views

3 replies

0 likes

Shady
  • 1901 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Unavailable (not downloading from local files)

Plan - PremiumCountry - CanadaDevice - iPhone XSOperating System - iOS 12.1.4My Question or Issue: I am unable to play certain songs on my iPhone that can be played with no issues on Desktop Spotify player. Screenshot from iPhone shows this song as "...

Regular

Plan - Premium Country - Canada Device - iPhone XS Operating System - iOS 12.1.4 My Question or Issue:   I am unable to play certain songs on my iPhone that can be played with no...

aleksandraa

Visitor

2384 Views

8 replies

0 likes

  • 2384 Views
  • 8 replies
  • 0 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

Casual Listener

Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...

Yamanhourani

Casual Listener

868 Views

2 replies

0 likes

  • 868 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

Casual Listener

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...

xXHeyJXx

Visitor

21783 Views

4 replies

5 likes

  • 21783 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

Newbie

  Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...

determazur

Casual Listener

7951 Views

2 replies

1 likes

  • 7951 Views
  • 2 replies
  • 1 likes