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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36430 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101710 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298526 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125572 Views

19 replies

38 likes

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Lag in reproduction in one of my devices

PlanPremiumCountryItalyDeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueI have 2 iphone: an old iPhone5 and a iPhone SE.On the SE, connected in BT in my car, the music lag, play a song with many interruption. On the same car I use also t...

Casual Listener

Plan Premium Country Italy Device iPhone SE Operating System iOS 13.3.1   My Question or Issue I have 2 iphone: an old iPhone5 and a iPhone SE. On the SE, connected in BT in my car, t...

Tubaz

Casual Listener

738 Views

3 replies

0 likes

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Solved!! spotify videos never working

PlanpremiumCountryirelandDeviceiphone 7+ Macbook AirOperating Systemlatest updates for apple products My Question or Issuespotify videos has never worked for my account, even when they were first announced. many of my friends have the videos on their...

Casual Listener

Plan premium Country ireland Device iphone 7+ Macbook Air Operating System latest updates for apple products    My Question or Issue spotify videos has never worked for my account...

Johnnyjames

Visitor

22343 Views

4 replies

1 likes

spotify videos not working
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Playlist update

PlanPremiumDevice(iPhone 7)Operating System(iOS 13.3.1.)My Question or IssueThe playlists on spotify used to have their last update dates on them and that was useful for me. But when i opened my account today, the whole concept was changed and the la...

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 13.3.1.) My Question or Issue The playlists on spotify used to have their last update dates on them and that was useful for me. But when i ...

Emilia_8

Community Legend

933 Views

3 replies

0 likes

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Mini Cooper S, iPhone & Spotify… just terrible

PlanPremiumCountryUKDeviceiPhone XSOperating SystemLatest iOS My Question or IssueRecently switched over from AppleMusic and it seems to be a very bad choice. I can’t scroll through my entire library. Most the time Spotify won’t even connect via Blue...

Casual Listener

Plan Premium Country UK Device iPhone XS Operating System Latest iOS    My Question or Issue Recently switched over from AppleMusic and it seems to be a very bad choice.   ...

BigBadBob

Casual Listener

2050 Views

2 replies

0 likes

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Solved!! Can you rearrange the order in which Playlists appear in your library?

To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program.

Visitor

To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program. 

Emilia_8

Community Legend

1785 Views

1 replies

0 likes

Playlists
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Superuser Contribution Is this the new layout or how can I update?

IPhone 10, newest software 13.3.1.Already deinstalled the app, cleared cache, signed out from all accounts and and and.So is this now the new layout/shuffle button??? 

Casual Listener

IPhone 10, newest software 13.3.1. Already deinstalled the app, cleared cache, signed out from all accounts and and and. So is this now the new layout/shuffle button???    

ricodobermann

Casual Listener

1004 Views

4 replies

0 likes

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Superuser Contribution Missing songs not available

Planpremium Countrygermany DeviceiPhone My Question or issuesThere's times when a song in your playlist becomes unavailable for a reason.Now it seems to me that I cannot even see those songs anymore in my playlists.is that possible?

Casual Listener

  Plan premium  Country germany  Device iPhone   My Question or issues There's times when a song in your playlist becomes unavailable for a reason. Now it seems to me th...

Emilia_8

Community Legend

602 Views

2 replies

0 likes

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Group session is not available in my device. What should I do?

PlanPremium (Family plan)CountryItaly DeviceiPhone 8Operating SystemiOS 13.3.1 My Question or Issue

Visitor

  Plan Premium (Family plan) Country Italy  Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue  

Ahmedcarti

Casual Listener

1170 Views

2 replies

0 likes

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Local file sync only syncs first song

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewalls as far as I know since it was still able to sync...

Visitor

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewal...

351 Views

0 replies

0 likes

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Multiple selection question

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an option that allows multiple selection of multiple songs ...

Regular

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an optio...

Emilia_8

Community Legend

578 Views

1 replies

0 likes

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Offline File Syncing on iPhone

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13.3.1 My Question or IssueI downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on my phone. I was able to do this when I had my android phone last year but now...

Casual Listener

Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.3.1   My Question or Issue I downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on m...

JordinoPizza

Casual Listener

527 Views

1 replies

0 likes

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Superuser Contribution Spotify features only appear in one account

PlanPremiumCountryChileDevice(iPhone Operating System(iOS 13.) My Question or IssueLast year’s features, such as canvas don’t appear on my settings, even though i’m on the latest version of the app. I created another account in the same device, and c...

Casual Listener

  Plan Premium Country Chile Device (iPhone 😎 Operating System (iOS 13.)   My Question or Issue Last year’s features, such as canvas don’t appear on my settings, even though i’m...

ioctane

Casual Listener

1150 Views

3 replies

0 likes

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Local sync from desktop to IOS device

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

Casual Listener

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...

492 Views

0 replies

0 likes

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Superuser Contribution Searching Crashes App

PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...

Casual Listener

  Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4)   My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...

AtKelley

Casual Listener

1109 Views

3 replies

3 likes

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Add to queue bug

PlanPremium CountryCzech Republic DeviceiPhone 8, iPhone 5sOperating SystemiOS 12 My IssueHello, I got a problem with adding song to queue. When I for example play album and I want add song to queue and I wanna see it - theres blank space (on screesh...

Casual Listener

Plan Premium   Country Czech Republic   Device iPhone 8, iPhone 5s Operating System iOS 12   My Issue Hello, I got a problem with adding song to queue. When I for example...

zunzunzk

Casual Listener

1353 Views

4 replies

0 likes

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Superuser Contribution Iphone Queue Glitch STILL UNSOLVED

PlanPremiumCountry USADeviceiPhone XrOperating SystemiOS 10 My Question or IssueHello, I have already posted about this issue, however there seems to be nothing done about the glitch. I have since gotten a new phone and the glitch is still present as...

Regular

  Plan Premium Country  USA Device iPhone Xr Operating System iOS 10   My Question or Issue Hello, I have already posted about this issue, however there seems to be nothing ...

zunzunzk

Casual Listener

6409 Views

12 replies

14 likes

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Superuser Contribution [Mobile][Browse] Open saved albums instantly without a connection

Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular. However this is not ideal in situations where the connection is poor; e.g. an underground parking garage or very slow airplane WiFi. Th...

Casual Listener

Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular.   However this is not ideal in situations where the connection is poor; e.g. ...

Peter

Spotify Legend

831 Views

2 replies

1 likes

Browse
Mobile
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Alexa app not connecting to spotify on iphone

PlanPremiumCountryCanada DeviceiphoneXrOperating SystemIOS My Question or IssueI downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine with Spotify through Alexa. However, when im on the iphone and in the alexa app ...

Casual Listener

Plan Premium Country Canada  Device iphoneXr Operating System IOS   My Question or Issue I downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine...

RJAS

Casual Listener

871 Views

2 replies

0 likes

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Apple Watch syncing issues

Hello here is my issue: PlanFree/Premium: PremiumCountry: USA Device(iPhone 10Operating System(iOS 11) My Question or IssueI believe this may have started being an issue after the last Apple update but basically if I’m playing music from my Spotify a...

Visitor

Hello here is my issue:  Plan Free/Premium: Premium Country: USA   Device (iPhone 10 Operating System (iOS 11)   My Question or Issue I believe this may have started being ...

1083 Views

0 replies

0 likes

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album artwork suddenly not showing

PlanPremiumCountrySGDeviceiPhone 8+Operating SystemiOS 13.3.1 My Question or Issueso out of nowhere my album artwork stopped syncing on the app and is not showing anymore? reinstalled the app + restarted my iphone but album artwork is still gone, wha...

Visitor

  Plan Premium Country SG Device iPhone 8+ Operating System iOS 13.3.1   My Question or Issue so out of nowhere my album artwork stopped syncing on the app and is not showing any...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes