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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

  • 43359 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301878 Views

62 replies

16 likes

  • 301878 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

  • 127800 Views
  • 19 replies
  • 38 likes

Superuser Contribution Lyrics on spotify

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Newbie

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Lorenzo_NGG

Roadie

1151 Views

4 replies

2 likes

  • 1151 Views
  • 4 replies
  • 2 likes

Album art is not showing

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this? (iPhone X, iOS 13.3.1)

Visitor

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this?   (iPhone X, ...

Billy-J

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Music stops playing on Sonos when starting Spotify app on iOs device

CountryNetherlandsDeviceiPhone XR, iPad (2017)Operating SystemiOs 12.2 My Question or IssueRegularly (but not always) the music playing from Spotify on my Sonos speakers (through Spotify Connect) stops playing when I open the Spotify app on my iOs de...

Casual Listener

Country Netherlands Device iPhone XR, iPad (2017) Operating System iOs 12.2   My Question or Issue Regularly (but not always) the music playing from Spotify on my Sonos speakers (through...

420spotify

Newbie

5242 Views

2 replies

3 likes

  • 5242 Views
  • 2 replies
  • 3 likes

Solved!! iOS Spotify new design

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is 8.5.48.1021.Please help me

Newbie

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is...

Maxim

Spotify Star

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

Gig Goer

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...

PrettyMuchSwiss

Composer

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

Visitor

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Local Files Disappearing from Spotify

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song names of the files slightly in order to get them to ...

Casual Listener

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song n...

DragonWarrior20

Visitor

5026 Views

11 replies

6 likes

  • 5026 Views
  • 11 replies
  • 6 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

Visitor

Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...

Xenia

Spotify Legend

837 Views

2 replies

0 likes

in app payement
iOS
Payement
  • 837 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

Visitor

Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

Visitor

Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...

Emilia_8

Community Legend

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle Icon on Iphone IOS 13.3.1

Premium Familyakd1961Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

Newbie

Premium Family akd1961 Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

Mario

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audi Metadeta Transition

I recently transitioned from a 2016 to 2018 Audi A4. On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the artist, track, run time, album, etc. On the new 2018 Audi, it do...

Casual Listener

I recently transitioned from a 2016 to 2018 Audi A4.   On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the arti...

mschinis1

Newbie

1228 Views

2 replies

2 likes

audi
  • 1228 Views
  • 2 replies
  • 2 likes

Solved!! [iOS] UI controls missing after Canvas video

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13 My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause controls to disapear for songs without a canvas video. To reproduce just play a son...

Regular

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause contr...

Petya

Community Legend

2429 Views

10 replies

2 likes

iOS
  • 2429 Views
  • 10 replies
  • 2 likes

Superuser Contribution Songs will skip after pausing and playing

PlanFreeCountryunited statesDeviceiPhone 8 plusOperating Systemios 13.3My Question or Issuewhenever i pause a song, from manually doing it or another app pausing it to listen to its audio, the song will skip over to the next song in the queue almost ...

Casual Listener

Plan Free Country united states Device iPhone 8 plus Operating System ios 13.3 My Question or Issue whenever i pause a song, from manually doing it or another app pausing it to listen to its...

rrobxl

Casual Listener

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

Regular

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...

Nulmer

Regular

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

CarPlay previous song

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. Which to my mind is counter intuitive and pointless....

Newbie

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. W...

Kishan2

Music Fan

2434 Views

4 replies

1 likes

Carplay
previous track
rewind
  • 2434 Views
  • 4 replies
  • 1 likes

Feature Request: Make local file synching work

PlanPremiumCountry DeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe Synch between desktop and device is really buggy, and only sometimes work and other times doesn't. My devices are on the same network, my desktop is via a wire and my...

Newbie

Plan Premium Country   Device iPhone 8 Operating System Windows 10   My Question or Issue The Synch between desktop and device is really buggy, and only sometimes work and other t...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

Newbie

Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...

Mario

Spotify Legend

1835 Views

2 replies

2 likes

  • 1835 Views
  • 2 replies
  • 2 likes