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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29605 Views

40 replies

9 likes

  • 29605 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94317 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

966 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293538 Views

60 replies

15 likes

  • 293538 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123590 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Alexa app not connecting to spotify on iphone

PlanPremiumCountryCanada DeviceiphoneXrOperating SystemIOS My Question or IssueI downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine with Spotify through Alexa. However, when im on the iphone and in the alexa app ...

Casual Listener

Plan Premium Country Canada  Device iphoneXr Operating System IOS   My Question or Issue I downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine...

RJAS

Casual Listener

865 Views

2 replies

0 likes

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  • 2 replies
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Apple Watch syncing issues

Hello here is my issue: PlanFree/Premium: PremiumCountry: USA Device(iPhone 10Operating System(iOS 11) My Question or IssueI believe this may have started being an issue after the last Apple update but basically if I’m playing music from my Spotify a...

Visitor

Hello here is my issue:  Plan Free/Premium: Premium Country: USA   Device (iPhone 10 Operating System (iOS 11)   My Question or Issue I believe this may have started being ...

1074 Views

0 replies

0 likes

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album artwork suddenly not showing

PlanPremiumCountrySGDeviceiPhone 8+Operating SystemiOS 13.3.1 My Question or Issueso out of nowhere my album artwork stopped syncing on the app and is not showing anymore? reinstalled the app + restarted my iphone but album artwork is still gone, wha...

Visitor

  Plan Premium Country SG Device iPhone 8+ Operating System iOS 13.3.1   My Question or Issue so out of nowhere my album artwork stopped syncing on the app and is not showing any...

Loxer

Community Legend

629 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App restarts iPhone

With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .

Newbie

With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .

Ivan

Spotify Legend

5024 Views

10 replies

1 likes

  • 5024 Views
  • 10 replies
  • 1 likes

Spotify App on iPhone stopped linking with Google Mini

PlSpotify IS LINKED!Plan FreeUSA Device(iPhone 11 ProOperating System(iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago when giving command to Google Mini to play “relaxation music,” got a response that a ...

Visitor

Pl Spotify IS LINKED! Plan Free USA   Device (iPhone 11 Pro Operating System (iOS 13.3.1   My Question or Issue: Free Spotify had been working fine for months. A few days ago wh...

580 Views

0 replies

0 likes

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Spotify queue issues/crashing

Plan: PremiumCountry: Norway Device: iPhone XsOperating system: iOS 13.3.1 My Question or Issue When moving items in queue, the queue goes ham, and sometimes crashes the app. Tried clean install and reboot of device, same result. See GFYCAT link for ...

Newbie

Plan: Premium Country: Norway   Device: iPhone Xs Operating system: iOS 13.3.1   My Question or Issue   When moving items in queue, the queue goes ham, and sometimes crashes th...

568 Views

0 replies

0 likes

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See currently playing playlist

In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see the actual playlist that is currently playing. If t...

Casual Listener

In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see ...

Loxer

Community Legend

613 Views

1 replies

0 likes

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  • 1 replies
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Queueing songs does not work in offline

I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.

Casual Listener

I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.

Loxer

Community Legend

980 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect Not Working: Phone Doesn't Display Song I Am Listening To On Desktop

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus / Lenovo LaptopOperating SystemiOs 12.4 / Windows 10 My Question or IssueI'm having an issue with Spotify Connect between my two devices. On my phone it is displaying a song I listened to half an ho...

Music Fan

  Plan Premium Country United Kingdom Device iPhone 7 Plus  / Lenovo Laptop Operating System iOs 12.4  / Windows 10   My Question or Issue I'm having an issue with Spot...

Loxer

Community Legend

901 Views

1 replies

0 likes

Spotify
  • 901 Views
  • 1 replies
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Music will not play or download

PremiumAustraliaiPhone 8+iOS 13.3.1 Music will not play / downloadEither playlists set to automatically download, or songs to play online will not play (or download if liked). No issues with data (both wifi and cellular working with other apps, brows...

Casual Listener

Premium Australia iPhone 8+ iOS 13.3.1   Music will not play / download Either playlists set to automatically download, or songs to play online will not play (or download if liked). No iss...

Loxer

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Don’t play this song

I’m on iPhone 8I’m on the free planI’m in the EUBasically there’s a song by Yxngxr1 called !!I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take off the red crossed out thingy.I’m pretty sure this is a gli...

Visitor

I’m on iPhone 8 I’m on the free plan I’m in the EU Basically there’s a song by Yxngxr1 called !! I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take o...

Loxer

Community Legend

730 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Downloaded playlist still says "downloading" even though there are no songs left to be downloaded

Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however when I check my other 3 playlists, I can see that the ...

Roadie

Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however whe...

Loxer

Community Legend

1619 Views

3 replies

1 likes

  • 1619 Views
  • 3 replies
  • 1 likes

MY MUSIC STOPS AND GOES TO THE NEXT SONG

Premiumspain Device(iPhone Operating System(iOS) My Question or IssueMy issue is that all the songs stops when i am listening. It goes to the next song and i don't click anything. It is done automatically. It is like , i am listening and it automatic...

Visitor

  Premium spain   Device (iPhone 😎 Operating System (iOS)   My Question or Issue My issue is that all the songs stops when i am listening. It goes to the next song and i don...

Loxer

Community Legend

1276 Views

1 replies

0 likes

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  • 1 replies
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Upgraded to stop adverts. Getting adverts telling me to upgrade...

Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...

Casual Listener

Wanted to get rid of ads, so I upgraded to premium.   All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...

Loxer

Community Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
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Blank screen while playing music

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...

Visitor

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...

Loxer

Community Legend

1629 Views

1 replies

0 likes

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Play/Pause button stops working with Spotify Connect on iPad

PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...

Casual Listener

Plan Premium Country Norway  Device iPad Air 2019 Operating System iPadOS 13.3.1   My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...

Loxer

Community Legend

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes

Songs download and play but no sound

PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...

Casual Listener

Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1   Hi!   I just got a new iPhone and started to download playlist contains local files from my computer...

Loxer

Community Legend

954 Views

1 replies

0 likes

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Solved!! Sorting music in Playlist on iOS

PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...

Visitor

PlanFree Device iPhone 7 Operating System iOS 13   Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist.   I found this article: https://...

Loxer

Community Legend

953 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution “Find in Liked songs” Crashes application

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States  iPhone XS  Operating System...

Helloitsmedylan

Casual Listener

962 Views

4 replies

1 likes

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  • 1 likes

Solved!! Volume

I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?

Casual Listener

I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...

Loxer

Community Legend

2871 Views

1 replies

0 likes

  • 2871 Views
  • 1 replies
  • 0 likes