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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242144 Views

27 replies

5 likes

  • 242144 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124991 Views

119 replies

13 likes

Other
  • 124991 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
  • 2981 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307735 Views

62 replies

16 likes

  • 307735 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132030 Views

19 replies

38 likes

  • 132030 Views
  • 19 replies
  • 38 likes

Audio Plays After Bluetooth disconnects

PlanPremiumCountryUSA Device(iPhone X Max, iPhone 11 Pro Max)Operating System(iOS 13) Spotify Version8.5.23 My Question or IssueIf I'm playing any audio with Spotify and I disconnect a bluetooh device without first pausing the audio, it will play for...

Newbie

Plan Premium Country USA    Device (iPhone X Max, iPhone 11 Pro Max) Operating System (iOS 13)   Spotify Version 8.5.23   My Question or Issue If I'm playing any aud...

markk92

Newbie

1643 Views

1 replies

2 likes

  • 1643 Views
  • 1 replies
  • 2 likes

Why can’t I fully listen to a album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I play a album or playlist it starts playing endless suggested songs. This usually...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every t...

XxxBatmanxxX

Casual Listener

45046 Views

4 replies

1 likes

  • 45046 Views
  • 4 replies
  • 1 likes

Someone used my spotify account last night. but their device didnt show up. i didnt know who it was

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Connecting

PlanFree/PremiumCountryIndiaDeviceiPhone SEOperating SystemiOS 13.3 My Question or IssueInternet is working for all other apps. Even movie streaming is happening in Netflix but Spotify keep showing connecting since morning.

Visitor

Plan Free/Premium Country India Device iPhone SE Operating System iOS 13.3   My Question or Issue Internet is working for all other apps. Even movie streaming is happening in Netflix b...

Loxer

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline albums does not work

PlanPremiumCountryCzech RepublicDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, albums that downloaded for offline mode on my iPhone X don't work. I get only the loading screen but nothing else. I've seen this topic in here before...

Casual Listener

Plan Premium Country Czech Republic Device iPhone X Operating System iOS 13.3.1   My Question or Issue Hello, albums that downloaded for offline mode on my iPhone X don't work. I get o...

swansongforyou

Regular

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Connection issues at startup

PlanPremiumCountryItaly DeviceiPhone XOperating SystemiOS 13.3.1 It’s been months that my Spotify takes a lot of time connecting at the startup. it eventually connects, but at times it can take up to 3 minutes to do so. I tried uninstalling and reins...

Visitor

Plan Premium Country Italy   Device iPhone X Operating System iOS 13.3.1   It’s been months that my Spotify takes a lot of time connecting at the startup.  it eventually con...

Loxer

Community Legend

620 Views

1 replies

0 likes

Connection issues
Connection issues on app
  • 620 Views
  • 1 replies
  • 0 likes

[iOS] Viewing all contributing artists feature missing

In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked the PC version, and it allows you to instantly see...

Casual Listener

In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked...

Loxer

Community Legend

798 Views

1 replies

2 likes

iOS
  • 798 Views
  • 1 replies
  • 2 likes

Deleting “Liked” Songs

PlanFree/Premium: PremiumCountry: United States Device: Apple iPhone8 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS13(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Is there a feature whereby I can avoid d...

Music Fan

Plan Free/Premium:  Premium Country:  United States   Device:  Apple iPhone8 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  iOS13 (iOS 10,...

Loxer

Community Legend

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

controlling the app from different wifi (dont want to be able to)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamilyCountryNetherlandsDevice(iPhone and Samsung S7Operating System(iOS and Android) My Question or Issueat my home wifi i have...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Netherlands Device (iPhone 😎 and Samsung S7 Operatin...

Loxer

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Volume Increasing Randomly (iPhone Bluetooth)

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 13 My Question or Issue So I recently started using Spotify to find some good music without downloading it - however, I'm Bluetoothing to a speaker (UE Boom 2, no settings, no issues there), ...

Visitor

Plan Free Country Australia Device iPhone SE Operating System iOS 13   My Question or Issue   So I recently started using Spotify to find some good music without downloading it -...

Loxer

Community Legend

1302 Views

1 replies

0 likes

  • 1302 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] Alphabetical Scroll Bar Disappears in Offline Mode

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Newbie

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Loxer

Community Legend

797 Views

1 replies

0 likes

iOS
Your Library
  • 797 Views
  • 1 replies
  • 0 likes

Playlists over 100 Titles won’t continue

PlanFree/PremiumCountryGermanyiphone XOperating SystemiOS 13.3.1 My Question or IssueSince the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the end of title 100. You have to choose every title over 101 manually. Will t...

Newbie

Plan Free/Premium Country Germany iphone X Operating System iOS 13.3.1   My Question or Issue Since the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the ...

Loxer

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old design for Discover Weekly - iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

Visitor

Plan Premium Country Sweden Device iPhone X Operating System iOS 13.3.1   My Question or Issue I have received the new update of the playlist design. Nice. But the old design is still ...

user-removed

Not applicable

1120 Views

3 replies

1 likes

Discover Weekly
iOS
Old design
  • 1120 Views
  • 3 replies
  • 1 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketchy. P...

Casual Listener

  This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans s...

chofm

Casual Listener

1909 Views

3 replies

0 likes

Shady
  • 1909 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Unavailable (not downloading from local files)

Plan - PremiumCountry - CanadaDevice - iPhone XSOperating System - iOS 12.1.4My Question or Issue: I am unable to play certain songs on my iPhone that can be played with no issues on Desktop Spotify player. Screenshot from iPhone shows this song as "...

Regular

Plan - Premium Country - Canada Device - iPhone XS Operating System - iOS 12.1.4 My Question or Issue:   I am unable to play certain songs on my iPhone that can be played with no...

aleksandraa

Visitor

2390 Views

8 replies

0 likes

  • 2390 Views
  • 8 replies
  • 0 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

Casual Listener

Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...

Yamanhourani

Casual Listener

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

Casual Listener

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...

xXHeyJXx

Visitor

21799 Views

4 replies

5 likes

  • 21799 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

Newbie

  Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...

determazur

Casual Listener

7964 Views

2 replies

1 likes

  • 7964 Views
  • 2 replies
  • 1 likes

CarPlay App is lacking

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI'm trying to move to Spotify from Apple Music and have noticed that the CarPlay app is considerably lacking in comparison and has a few weird issues too. T...

Visitor

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I'm trying to move to Spotify from Apple Music and have noticed that the CarPlay...

715 Views

0 replies

0 likes

Carplay
iOS
  • 715 Views
  • 0 replies
  • 0 likes

Superuser Contribution App crashing while online

PlanPremiumCountryTurkeyDeviceiPhone xrOperating SystemiOS 13.3.1 My Question or IssueWhile connected to the internet (or not in offline mode) spotify causes my phone to quickly get very hot and spotify crashes, after playing for around 15 seconds. T...

Regular

Plan Premium Country Turkey Device iPhone xr Operating System iOS 13.3.1   My Question or Issue While connected to the internet (or not in offline mode) spotify causes my phone to quic...

Para199x

Regular

2974 Views

2 replies

0 likes

  • 2974 Views
  • 2 replies
  • 0 likes