Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30493 Views
  • 13 replies
  • 35 likes
  • 30493 Views
  • 13 replies
  • 35 likes

I guess my Spotify account being hacked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just change my account to premium account, when i played some music suddenly the music chan...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...
  • eltoch
  • Composer
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Songs not showing up, almost as though the artist doesn’t exist.

For some reason when I click on some artists, their music doesn't show up, almost as though spotify deleted it or something. I'm using the iOS app, so I don't know if it's because of the place I'm at has horrible connection, or if it's just a bug. Ha...

  • Casual Listener
  • For some reason when I click on some artists, their music doesn't show up, almost as though spotify deleted it or something. I'm using the iOS app, so I don't know if it's because of the place I'm at...
  • Loxer
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums not show on artist page

PlanPremiumGermany DeviceiPad Pro 10.5Operating SystemiOS 12.1.4 My Question or issueWhen I take a look at an artist page, I can't see all albums or EPs of this artist.I only see a few songs, some playlists and sampler he appears and what other fans ...

  • Regular
  •   Plan Premium Germany   Device iPad Pro 10.5 Operating System iOS 12.1.4   My Question or issue When I take a look at an artist page, I can't see all albums or EPs of this ...
  • andres26
  • Casual Listener
  • 29302 Views
  • 29 replies
  • 38 likes
  • 29302 Views
  • 29 replies
  • 38 likes

Eq keeps turning off randomly

I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t download anything. Is there any way to fix this KNon...

  • Casual Listener
  • I have an iPhone 7 and I like to customise my eq. I have noticed that the eq keeps turning off randomly and the music playback quality. I only stream my music through WiFi and mobile data and don’t d...
  • 536 Views
  • 0 replies
  • 0 likes
  • 536 Views
  • 0 replies
  • 0 likes

Apple Car Play Playlists sorting in Spotify- SOLVED

Hi guys, I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date).Apparently it always defaults to Custom sorting, which can ONLY be changed in the Spotify app i...

  • Casual Listener
  • Hi guys,   I found a workaround regarding the proper sorting of Spotify playlists in Apple Car Play, where there are no options to sort (by name or by date). Apparently it always defaults to ...
  • alchn
  • Regular
  • 3829 Views
  • 1 replies
  • 4 likes
  • Apple Car Play
    Playlists
    sorting
    Spotify
  • 3829 Views
  • 1 replies
  • 4 likes

The Queue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm not sure. What the queue is for or how it is populated? Is it made of all songs I have pla...

  • Visitor
  •       Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Loxer
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Local files not syncing or even showing up

PlanPremiumCountrySwedenDeviceiPhone 6 and iPhone XSOperating SystemWindows 10 My Question or IssueI have had local files in my playlists before, and there has been no problems with downloading them to my device. Now, all of a sudden, they don't show...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 6 and iPhone XS Operating System Windows 10   My Question or Issue I have had local files in my playlists before, and there has been no proble...
  • Shuidong
  • Roadie
  • 576 Views
  • 3 replies
  • 0 likes
  • 576 Views
  • 3 replies
  • 0 likes

Won't Stay in Playlist

Hello All, New Spotify user here and I've searched for an answer to this problem but can't find it. When I play a playlist, one song plays from the playlist then it plays songs outside the playlist, specifically modern pop songs. I'll try to explain ...

  • Regular
  • Hello All,    New Spotify user here and I've searched for an answer to this problem but can't find it.    When I play a playlist, one song plays from the playlist then it play...
  • Loxer
  • Community Legend
  • 2286 Views
  • 1 replies
  • 0 likes
  • 2286 Views
  • 1 replies
  • 0 likes

Reproducción aleatoria fija

Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.

  • Newbie
  • Aunque no quiera que esté en aleatoria la musica no sigue el orden que tiene en los álbumes o en las playlists.
  • 3180045
  • Visitor
  • 461 Views
  • 2 replies
  • 1 likes
  • 461 Views
  • 2 replies
  • 1 likes

When I click on artist why does it take me to a list of songs and not there home page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • theused
  • Casual Listener
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Removed songs still play

I have premium. IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up with that? PlanFree/PremiumCountry Device(iPhone 8, Sams...

  • Newbie
  • I have premium.  IPhone xr. USA. Deleted cache. Logged out and in. Uninstalled and reinstalled. Yet songs I removed from my liked category months ago are still playing when in shuffle. What's up...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Can't reload Spotify on iPad running iOS 9.3.5

To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if I wanted to install an older version ... having clicked OK I got an older version...

  • Casual Listener
  •   To reduce space on my device I used to be able to delete Spotify app and then reinstall it. Because I can't update my old device to iOS 10 or later the app would ask if  I wanted to inst...
  • Xivur
  • Casual Listener
  • 1189 Views
  • 2 replies
  • 0 likes
  • 1189 Views
  • 2 replies
  • 0 likes

New Apple OSes updates are out!

Hey everyone, Get ready to update to iOS 13, watchOS 6 as they were released yesterday.iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS will be availabe on 9.24).While macOS Catalina will be coming around l...

  • Community Legend
  • Hey everyone,   Get ready to update to iOS 13, watchOS 6 as they were released yesterday. iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on old versions of IOS

DeviceiPod Touch 4,1Operating SystemIOS 6.1.6 My Question or IssueAlright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and perfect for running. Obiously the current version of Spotify is not sup...

  • Casual Listener
  • Device iPod Touch 4,1 Operating System IOS 6.1.6   My Question or Issue Alright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and per...
  • Lukas1810
  • Casual Listener
  • 40546 Views
  • 2 replies
  • 0 likes
  • 40546 Views
  • 2 replies
  • 0 likes

Liked songs

PlanPremiumCountryAmerica iphone 7plus Operating SystemiOS 12.4.1 My Question or Issuei have a lot of liked playlists, and I just went to download them. there’s over 2000 songs downloaded and none of them show up in my liked songs. what’s going on?? ...

  • Visitor
  •   Plan Premium Country America  iphone 7plus  Operating System iOS 12.4.1   My Question or Issue i have a lot of liked playlists, and I just went to download them. there...
  • Loxer
  • Community Legend
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

Extreme data usage

Spotify is draining my 4g data. PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 12.4.1) My QuestionSpotify is draining all my data. I havent changed anything in how I use Spotify, but suddently i got a text from my operator that i have i...

  • Visitor
  • Spotify is draining my 4g data.   Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 12.4.1)   My Question Spotify is draining all my data. I havent changed any...
  • Loxer
  • Community Legend
  • 886 Views
  • 1 replies
  • 0 likes
  • 886 Views
  • 1 replies
  • 0 likes

[iOS][Other] How to delete downloaded songs in iOS (iPhone and iPad)

Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, there's no longer a selection for "Songs," the usual way to use the...

  • Casual Listener
  • Hi, Spotify Community-   As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, ther...
  • Loxer
  • Community Legend
  • 15521 Views
  • 1 replies
  • 2 likes
  • iOS
    Other
  • 15521 Views
  • 1 replies
  • 2 likes

Songs dissapearing

PlanPremiumCountrySwedenDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went to play it, and they were all gone. When I went to check how many songs were...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 7 Operating System iOS 10   My Question or Issue I recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went ...
  • Loxer
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Liked Songs Not adding in Correct Order

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs individually but it is ridiculous and absurd that I should have to do that when the...

  • Visitor
  • Plan Premium Country United States Device iPhone 7 Operating System iOS 12.4.1   My Question or Issue   I have had this issue a few times before and I ended up just adding songs ...
  • Loxer
  • Community Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes