Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36480 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101733 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430463 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298568 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .
With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .
Spotify Legend
5077 Views
10 replies
1 likes
PlSpotify IS LINKED!Plan FreeUSA Device(iPhone 11 ProOperating System(iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago when giving command to Google Mini to play “relaxation music,” got a response that a ...
Pl Spotify IS LINKED! Plan Free USA Device (iPhone 11 Pro Operating System (iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago wh...
592 Views
0 replies
0 likes
Plan: PremiumCountry: Norway Device: iPhone XsOperating system: iOS 13.3.1 My Question or Issue When moving items in queue, the queue goes ham, and sometimes crashes the app. Tried clean install and reboot of device, same result. See GFYCAT link for ...
Plan: Premium Country: Norway Device: iPhone Xs Operating system: iOS 13.3.1 My Question or Issue When moving items in queue, the queue goes ham, and sometimes crashes th...
585 Views
0 replies
0 likes
In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see the actual playlist that is currently playing. If t...
In the iPhone app, once I move away from an album or playlist (search an artist, whatever), I can't find any way to return to that playlist or album. I can see the queue of course, but I want to see ...
Community Legend
622 Views
1 replies
0 likes
I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.
I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.
Community Legend
1011 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus / Lenovo LaptopOperating SystemiOs 12.4 / Windows 10 My Question or IssueI'm having an issue with Spotify Connect between my two devices. On my phone it is displaying a song I listened to half an ho...
Plan Premium Country United Kingdom Device iPhone 7 Plus / Lenovo Laptop Operating System iOs 12.4 / Windows 10 My Question or Issue I'm having an issue with Spot...
Community Legend
927 Views
1 replies
0 likes
PremiumAustraliaiPhone 8+iOS 13.3.1 Music will not play / downloadEither playlists set to automatically download, or songs to play online will not play (or download if liked). No issues with data (both wifi and cellular working with other apps, brows...
Premium Australia iPhone 8+ iOS 13.3.1 Music will not play / download Either playlists set to automatically download, or songs to play online will not play (or download if liked). No iss...
Community Legend
605 Views
1 replies
0 likes
I’m on iPhone 8I’m on the free planI’m in the EUBasically there’s a song by Yxngxr1 called !!I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take off the red crossed out thingy.I’m pretty sure this is a gli...
I’m on iPhone 8 I’m on the free plan I’m in the EU Basically there’s a song by Yxngxr1 called !! I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take o...
Community Legend
739 Views
1 replies
0 likes
Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however when I check my other 3 playlists, I can see that the ...
Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however whe...
Community Legend
1654 Views
3 replies
1 likes
Premiumspain Device(iPhone Operating System(iOS) My Question or IssueMy issue is that all the songs stops when i am listening. It goes to the next song and i don't click anything. It is done automatically. It is like , i am listening and it automatic...
Premium spain Device (iPhone 😎 Operating System (iOS) My Question or Issue My issue is that all the songs stops when i am listening. It goes to the next song and i don...
Community Legend
1287 Views
1 replies
0 likes
Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...
Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...
Community Legend
828 Views
1 replies
0 likes
I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...
I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...
Community Legend
1649 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...
Plan Premium Country Norway Device iPad Air 2019 Operating System iPadOS 13.3.1 My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...
Community Legend
977 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...
Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer...
Community Legend
973 Views
1 replies
0 likes
PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...
PlanFree Device iPhone 7 Operating System iOS 13 Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article: https://...
Community Legend
969 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States iPhone XS Operating System...
Casual Listener
992 Views
4 replies
1 likes
I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?
I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...
Community Legend
2902 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded
Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1 My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded
Community Legend
595 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I connect two speakers from different brands (Medion and Sonos) to Spotify and play diffe...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I c...
Community Legend
615 Views
1 replies
0 likes
Plan PremiumCountryUSA DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueThis issue started a few weeks back. Anytime I choose a playlist, it'll play just one song off the play list then into auto play. Auto play is not selected in options. ...
Plan Premium Country USA Device iPhone 8 Operating System iOS 13.3 My Question or Issue This issue started a few weeks back. Anytime I choose a playlist, it'll pl...
Spotify Legend
723 Views
1 replies
0 likes
