Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232444 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113999 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442882 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303899 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumDevice(iPhone 7)Operating System(iOS 13.3.1.)My Question or IssueThe playlists on spotify used to have their last update dates on them and that was useful for me. But when i opened my account today, the whole concept was changed and the la...
Plan Premium Device (iPhone 7) Operating System (iOS 13.3.1.) My Question or Issue The playlists on spotify used to have their last update dates on them and that was useful for me. But when i ...
Community Legend
1007 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XSOperating SystemLatest iOS My Question or IssueRecently switched over from AppleMusic and it seems to be a very bad choice. I can’t scroll through my entire library. Most the time Spotify won’t even connect via Blue...
Plan Premium Country UK Device iPhone XS Operating System Latest iOS My Question or Issue Recently switched over from AppleMusic and it seems to be a very bad choice. ...
Casual Listener
2071 Views
2 replies
0 likes
To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program.
To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program.
Community Legend
1830 Views
1 replies
0 likes
IPhone 10, newest software 13.3.1.Already deinstalled the app, cleared cache, signed out from all accounts and and and.So is this now the new layout/shuffle button???
IPhone 10, newest software 13.3.1. Already deinstalled the app, cleared cache, signed out from all accounts and and and. So is this now the new layout/shuffle button???
Casual Listener
1055 Views
4 replies
0 likes
Planpremium Countrygermany DeviceiPhone My Question or issuesThere's times when a song in your playlist becomes unavailable for a reason.Now it seems to me that I cannot even see those songs anymore in my playlists.is that possible?
Plan premium Country germany Device iPhone My Question or issues There's times when a song in your playlist becomes unavailable for a reason. Now it seems to me th...
Community Legend
640 Views
2 replies
0 likes
PlanPremium (Family plan)CountryItaly DeviceiPhone 8Operating SystemiOS 13.3.1 My Question or Issue
Plan Premium (Family plan) Country Italy Device iPhone 8 Operating System iOS 13.3.1 My Question or Issue
Casual Listener
1224 Views
2 replies
0 likes
I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewalls as far as I know since it was still able to sync...
I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewal...
368 Views
0 replies
0 likes
Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an option that allows multiple selection of multiple songs ...
Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an optio...
Community Legend
602 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13.3.1 My Question or IssueI downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on my phone. I was able to do this when I had my android phone last year but now...
Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.3.1 My Question or Issue I downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on m...
Casual Listener
551 Views
1 replies
0 likes
PlanPremiumCountryChileDevice(iPhone Operating System(iOS 13.) My Question or IssueLast year’s features, such as canvas don’t appear on my settings, even though i’m on the latest version of the app. I created another account in the same device, and c...
Plan Premium Country Chile Device (iPhone 😎 Operating System (iOS 13.) My Question or Issue Last year’s features, such as canvas don’t appear on my settings, even though i’m...
Casual Listener
1181 Views
3 replies
0 likes
I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...
I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...
515 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...
Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4) My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...
Casual Listener
1188 Views
3 replies
3 likes
PlanPremium CountryCzech Republic DeviceiPhone 8, iPhone 5sOperating SystemiOS 12 My IssueHello, I got a problem with adding song to queue. When I for example play album and I want add song to queue and I wanna see it - theres blank space (on screesh...
Plan Premium Country Czech Republic Device iPhone 8, iPhone 5s Operating System iOS 12 My Issue Hello, I got a problem with adding song to queue. When I for example...
Casual Listener
1400 Views
4 replies
0 likes
PlanPremiumCountry USADeviceiPhone XrOperating SystemiOS 10 My Question or IssueHello, I have already posted about this issue, however there seems to be nothing done about the glitch. I have since gotten a new phone and the glitch is still present as...
Plan Premium Country USA Device iPhone Xr Operating System iOS 10 My Question or Issue Hello, I have already posted about this issue, however there seems to be nothing ...
Casual Listener
6530 Views
12 replies
14 likes
Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular. However this is not ideal in situations where the connection is poor; e.g. an underground parking garage or very slow airplane WiFi. Th...
Right now for a saved album, there is loading that needs to happen if the device is connected to WiFi or cellular. However this is not ideal in situations where the connection is poor; e.g. ...
Spotify Legend
859 Views
2 replies
1 likes
PlanPremiumCountryCanada DeviceiphoneXrOperating SystemIOS My Question or IssueI downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine with Spotify through Alexa. However, when im on the iphone and in the alexa app ...
Plan Premium Country Canada Device iphoneXr Operating System IOS My Question or Issue I downloaded alexa app on my iphone to set up all my echo dots and the Echo dots work fine...
Casual Listener
896 Views
2 replies
0 likes
Hello here is my issue: PlanFree/Premium: PremiumCountry: USA Device(iPhone 10Operating System(iOS 11) My Question or IssueI believe this may have started being an issue after the last Apple update but basically if I’m playing music from my Spotify a...
Hello here is my issue: Plan Free/Premium: Premium Country: USA Device (iPhone 10 Operating System (iOS 11) My Question or Issue I believe this may have started being ...
1102 Views
0 replies
0 likes
PlanPremiumCountrySGDeviceiPhone 8+Operating SystemiOS 13.3.1 My Question or Issueso out of nowhere my album artwork stopped syncing on the app and is not showing anymore? reinstalled the app + restarted my iphone but album artwork is still gone, wha...
Plan Premium Country SG Device iPhone 8+ Operating System iOS 13.3.1 My Question or Issue so out of nowhere my album artwork stopped syncing on the app and is not showing any...
Community Legend
643 Views
1 replies
0 likes
With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .
With no other app other than spotify, even with deleting and re downloading it , attempting to open the app always leads to my phone restarting itself .
Spotify Legend
5181 Views
10 replies
1 likes
PlSpotify IS LINKED!Plan FreeUSA Device(iPhone 11 ProOperating System(iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago when giving command to Google Mini to play “relaxation music,” got a response that a ...
Pl Spotify IS LINKED! Plan Free USA Device (iPhone 11 Pro Operating System (iOS 13.3.1 My Question or Issue: Free Spotify had been working fine for months. A few days ago wh...
607 Views
0 replies
0 likes
