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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28957 Views

40 replies

9 likes

  • 28957 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93827 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293304 Views

60 replies

15 likes

  • 293304 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123464 Views

19 replies

38 likes

  • 123464 Views
  • 19 replies
  • 38 likes

Spotify Connect Not working on Marantz Receivers (intermittent status sound)

Why aren't you guys not supporting Marantz Receivers anymore? Please include your support for Marantz receivers. Is the main reason I purchase my receiver. I can't afford to spend another 2k on a receiver because it doesn't support spotify. Please oh...

Casual Listener

Why aren't you guys not supporting Marantz Receivers anymore?  Please include your support for Marantz receivers.  Is the main reason I purchase my receiver. I can't afford to spend another...

687 Views

0 replies

6 likes

  • 687 Views
  • 0 replies
  • 6 likes

Account Log Out

PlanFree/PremiumCountry Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or their passwords. I asked the spotify stuff for help, but then they tol...

Visitor

Plan Free/Premium Country Cyprus  Hey guys,I would like to disconnect my acounts but, I Iost the device  that I had them on, also I dont't remember any username , any email address or th...

Billy-J

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

account

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free trial and wanted to cancel it. help me pls Device(iPho...

Visitor

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free tri...

Emilia_8

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Airpods keep jumping to a random song

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even heard of this song before and I wasn’t even near my pho...

Casual Listener

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even hear...

Ink_85

Visitor

8883 Views

11 replies

3 likes

  • 8883 Views
  • 11 replies
  • 3 likes

Superuser Contribution Who is using my account..?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I log in to Spotify, I find all sort of music in my history and loads of **bleep** sugge...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

Mario

Spotify Legend

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify lag/stutter when auto-scrolling in a playlist

Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper part of the screen) in a playlist with more than 1...

Roadie

Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper...

Ivan

Spotify Legend

3194 Views

7 replies

0 likes

  • 3194 Views
  • 7 replies
  • 0 likes

Superuser Contribution Las canciones se cambian solas, no solicito los cambios de musica, aparecen artistas que no conozco

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

1956 Views

1 replies

0 likes

  • 1956 Views
  • 1 replies
  • 0 likes

Superuser Contribution app keeps crashing for no reason

PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...

Visitor

Plan Premium Country Singapore   Device iphone 11  Operating System ios 13   My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...

Mario

Spotify Legend

1008 Views

1 replies

0 likes

technical
Troubleshooting
  • 1008 Views
  • 1 replies
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Superuser Contribution Songs quit after a few seconds

PlanFreeCanadaIphone 6Operating SystemiOS 13.3.1 My Question or IssueAfter quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the playlist from beginning to end, it only plays one song and cuts it off af...

Regular

Plan Free Canada Iphone 6 Operating System iOS 13.3.1   My Question or Issue After quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the p...

Mario

Spotify Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Reverse order issue in Mercedes

When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most recent songs again in reverse order... very annoying! I'm...

Regular

When I play Spotify  through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most ...

nhogendoorn

Casual Listener

1429 Views

3 replies

1 likes

Mercedes
Reverse Order
Reverse playlist
  • 1429 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify no descarga

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones descargadas y otras no. Tengo suficiente espacio para s...

Regular

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones desc...

Ivan

Spotify Legend

2107 Views

3 replies

0 likes

  • 2107 Views
  • 3 replies
  • 0 likes

iOS Playing next song when connected to car does not work

PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...

Visitor

Plan Premium Country Poland   Device iPhone XS Operating System iOS 13.3.1   My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Unable to filter / sort playlist in Carplay

PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...

Casual Listener

Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3)   My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Issue changing / skipping track in VW Composition Media System

Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...

Music Fan

Anyone else having this issue?   iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo).   Music plays fine through audio system of car...

sing4joy31

Newbie

7477 Views

3 replies

2 likes

  • 7477 Views
  • 3 replies
  • 2 likes

Waiting for download

 Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my internet is fast usually 10 mgb/s and whe...

Casual Listener

  Plan premium Country Turkey   Device iPhone 7    Operating System ios    My Question or Issue  My Spotify don't let me download any music i have a small playl...

Bdady

Casual Listener

913 Views

2 replies

1 likes

  • 913 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Notifications don‘t work

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!

Casual Listener

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this?   Thanks in advanc...

Katerina

Spotify Legend

9166 Views

5 replies

2 likes

  • 9166 Views
  • 5 replies
  • 2 likes

Can't play from Apple Watch 3 when iPhone is switched off

PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...

Casual Listener

Plan Premium Country UK   Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest   My Question or Issue   I cannot play Spotify ...

loveglass

Casual Listener

1695 Views

6 replies

0 likes

  • 1695 Views
  • 6 replies
  • 0 likes

Radio from Playlist needs improvement!

PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...

Casual Listener

Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...

620 Views

0 replies

1 likes

playlist radio
Playlist Radio song variation
  • 620 Views
  • 0 replies
  • 1 likes

Si cambio mi teléfono pierdo mis canciones y playlists descargadas?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Brunelicia

Community Legend

995 Views

1 replies

0 likes

  • 995 Views
  • 1 replies
  • 0 likes

AirPods pro Problem

PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...

Casual Listener

Plan Free/Premium Country   Device (iPhone 11, new AirPods pro with newest firmware  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Anno...

Silkysuzi

Visitor

5061 Views

7 replies

7 likes

  • 5061 Views
  • 7 replies
  • 7 likes