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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246335 Views

27 replies

5 likes

  • 246335 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131473 Views

119 replies

13 likes

Other
  • 131473 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
  • 3324 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309883 Views

62 replies

16 likes

  • 309883 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133543 Views

19 replies

38 likes

  • 133543 Views
  • 19 replies
  • 38 likes

Superuser Contribution Auto play from search

PlanPremium CountryUnited stares Device(iPhone 8 on most current iOS My Question or IssueWhen I search a song it no longer plays similar songs after ending, but instead continues to replay the same song over and over. Anybody else have this issue? Or...

Visitor

  Plan Premium  Country United stares  Device (iPhone 8 on most current iOS      My Question or Issue When I search a song it no longer plays similar songs aft...

Ivan

Spotify Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

songs won’t save to library

PlanPremiumCountry united states Device(iPhone 8 My Question or IssueHi i have spotify premium and i can’t figure out have to save songs to my library, when i press the heart button it only puts them to my liked songs, in the past i had free spotify ...

Visitor

Plan Premium Country united states    Device (iPhone 8   My Question or Issue Hi i have spotify premium and i can’t figure out have to save songs to my library, when i press th...

Emilia_8

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

[iOS] Untimely playing of unknown track

PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueHello,Several times today, without any reason, and while I was playing a playlist, it was suddenly interrupted by a track I have never listened before: MemeFactory - M...

Casual Listener

  Plan Premium Country France Device iPhone 7 Operating System iOS 13.3   My Question or Issue Hello, Several times today, without any reason, and while I was playing a playli...

hymced

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

p

PremiumCountry Device(iPhone 10s) My Question or IssueMy Spotify app on my iPhone has yet to update even though I have downloaded an "update" twice now. It currently says there is no updates. The app still has the old look. I have several friends eve...

Newbie

Premium Country   Device (iPhone 10s)   My Question or Issue My Spotify app on my iPhone has yet to update even though I have downloaded an "update" twice now. It currently says ther...

引きこもり

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist image bug

PlanPremiumCountryFinlandDeviceiPhone 7Operating systemiOS 13 My Question or IssueWhen i go to offline on my phone, some artist images can see but some not. Can that bug fix?

Gig Goer

Plan Premium Country Finland Device iPhone 7 Operating system iOS 13   My Question or Issue When i go to offline on my phone, some artist images can see but some not. Can that bug fix?

Antsa55

Gig Goer

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Superuser Contribution Advertisement is in another language than my own

PlanPremiumCountryBelgiumDeviceiPhone XSOperating System(iOS 13.3.1) My Question or IssueI get advertisements in another language than my own while my language settings are put in Dutch. Is there any way this can be fixed? For example I got this ad f...

Regular

  Plan Premium Country Belgium Device iPhone XS Operating System (iOS 13.3.1)   My Question or Issue I get advertisements in another language than my own while my language settin...

shana016

Regular

1048 Views

2 replies

0 likes

  • 1048 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashes unless 'offline'

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3 My Question or IssueSpotify Crashes when phone is locked unless phone is in 'offline mode.' The app crashes about a minute into whatever is playing, then when I reopen the phone, Spotify mus...

Regular

  Plan Premium Country USA Device iPhone X Operating System iOS 13.3   My Question or Issue Spotify Crashes when phone is locked unless phone is in 'offline mode.' The app crashe...

Para199x

Regular

1866 Views

5 replies

0 likes

  • 1866 Views
  • 5 replies
  • 0 likes

New update: Where is the date when playlists are updated now? (mobile app)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

njhqvg0aoxg1wg1

Casual Listener

1780 Views

2 replies

1 likes

  • 1780 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't turn on my mobile data for Spotify

Hello everyone,I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to turn on and then off ariplain mode, to restart the iPhone ...

Casual Listener

Hello everyone, I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to tur...

Mario

Spotify Legend

3391 Views

3 replies

0 likes

iphone x
mobile data
  • 3391 Views
  • 3 replies
  • 0 likes

"Now Playing" missing from Apple CarPlay menu until a song is started from the iPhone

PlanPremiumCountryUSA DeviceiPhone7 + Apple Carplay on new 2019 Honda Accord HybridOperating Systemios13 My Question or IssuePrior to my IOS13 upgrade, if a song or playlist within Spotify was in progress (paused partially through a song) on my iPhon...

Regular

Plan Premium Country USA   Device iPhone7 + Apple Carplay on new 2019 Honda Accord Hybrid Operating System ios13   My Question or Issue Prior to my IOS13 upgrade, if a song or pl...

m0nji

Visitor

5153 Views

5 replies

2 likes

  • 5153 Views
  • 5 replies
  • 2 likes

When I'm in a radio or playlist, Spotify automatically leaves playlist after one song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Spotify starting random songs

PlanPremiumCountryGermany Device(iPhone Operating System(iOS 13.3.1) My Question or IssueSince yesterday, after I start Spotify I get the question to play spotify on the web browser which I always deny. Furthermore few seconds after I start to play m...

Visitor

  Plan Premium Country Germany   Device (iPhone 😎 Operating System (iOS 13.3.1)   My Question or Issue Since yesterday, after I start Spotify I get the question to play sp...

Emilia_8

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue invisible

PlanPremiumCountryGermany DeviceiPhone 8Operating System(iOS 13.3 My Question or IssueSo if I add a single song to queue it’s invisible but still plays. If I add a second song to the queue the second song turns invisible. The latest track added alway...

Casual Listener

  Plan Premium Country Germany  Device iPhone 8 Operating System (iOS 13.3   My Question or Issue So if I add a single song to queue it’s invisible but still plays. If I add...

Ivan

Spotify Legend

924 Views

1 replies

0 likes

queue
  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked? Recently played incorrect

PlanPremiumThe Netherlands Device(iPhone 8, iPhone x, Macbook Pro )Operating System(iOS ) My Question or IssueMy recently played shows songs that I have never heard from (or listen to). Is my account hacked?

Visitor

  Plan Premium The Netherlands   Device (iPhone 8, iPhone x, Macbook Pro ) Operating System (iOS )   My Question or Issue My recently played shows songs that I have neve...

Mario

Spotify Legend

1323 Views

2 replies

0 likes

iOS
Recently Played
  • 1323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics on spotify

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Newbie

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Lorenzo_NGG

Roadie

1198 Views

4 replies

2 likes

  • 1198 Views
  • 4 replies
  • 2 likes

Album art is not showing

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this? (iPhone X, iOS 13.3.1)

Visitor

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this?   (iPhone X, ...

Billy-J

Spotify Star

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Music stops playing on Sonos when starting Spotify app on iOs device

CountryNetherlandsDeviceiPhone XR, iPad (2017)Operating SystemiOs 12.2 My Question or IssueRegularly (but not always) the music playing from Spotify on my Sonos speakers (through Spotify Connect) stops playing when I open the Spotify app on my iOs de...

Casual Listener

Country Netherlands Device iPhone XR, iPad (2017) Operating System iOs 12.2   My Question or Issue Regularly (but not always) the music playing from Spotify on my Sonos speakers (through...

420spotify

Newbie

5284 Views

2 replies

3 likes

  • 5284 Views
  • 2 replies
  • 3 likes

Solved!! iOS Spotify new design

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is 8.5.48.1021.Please help me

Newbie

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is...

Maxim

Spotify Star

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

Gig Goer

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...

PrettyMuchSwiss

Composer

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

Visitor

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes