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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43345 Views

43 replies

10 likes

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  • 43 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108982 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301858 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127790 Views

19 replies

38 likes

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Superuser Contribution “Don’t play this” button missing from discover weekly and release radar

Device(iPhone 7, iPad Air 2019)Operating System(iOS) My Question or IssueAs per topic. The dislike/don’t play/remove button is not available anymore on both discover weekly and release radar. As I’ve checked the Spotify website, those are still featu...

Newbie

  Device (iPhone 7, iPad Air 2019) Operating System (iOS)   My Question or Issue As per topic. The dislike/don’t play/remove button is not available anymore on both discover weekly a...

Ivan

Spotify Legend

863 Views

1 replies

1 likes

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Test

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTest

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Test

520 Views

0 replies

0 likes

test
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Stream from Premium via AirPlay no cross fade

PlanPremiumCountryAustraliaDevice(iPhone Xs Steaming to Yamaha RX-VOperating System(iOS 13.3) My Question or IssueWhen using airplay to play from my iphone to my Yamaha RX-V amp the music doesn’t inherit the setting from my account - in particular cr...

Visitor

Plan Premium Country Australia Device (iPhone Xs Steaming to Yamaha RX-V Operating System (iOS 13.3)   My Question or Issue When using airplay to play from my iphone to my Yamaha RX-V ...

916 Views

0 replies

1 likes

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  • 0 replies
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CarPlay Controls Bugged

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13.1.3 My Question or IssueFor a few months, if I’m playing Spotify on CarPlay, pressing the seek back button (on steering wheel, dashboard, or on locked phone) will change to the prev...

Visitor

Plan Premium Country United States Device iPhone XR Operating System iOS 13.1.3   My Question or Issue For a few months, if I’m playing Spotify on CarPlay, pressing the seek back butto...

939 Views

0 replies

4 likes

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Automatically logged in Spotify after a factory restore (iOS) ?

Hello there! I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3. I proceeded with downloading all of the apps that I use, including Spotify.Here's the weird part - when I opened ...

Visitor

  Hello there!   I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3.   I proceeded with downloading al...

drfrogsplat

Regular

3465 Views

2 replies

0 likes

Login
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Local files playlist created on Windows desktop is empty on iPad

Plan Premium (Family)Country AustraliaDevice PC and iPad Pro 2018Operating System Windows 10 and iOS 10 My Question or IssueUnfortunately we have a mixed environment of Windows / Android / iOS devices in our family. As main Spotify device at home I u...

Casual Listener

Plan Premium (Family) Country Australia Device PC and iPad Pro 2018 Operating System Windows 10 and iOS 10   My Question or Issue Unfortunately we have a mixed environm...

468 Views

0 replies

0 likes

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Browsing on car stereo when connected via BT

Does anyone know how to browse in Spotify from your car stereo when connected to iphone via Blutooth? My previous stereo wouldnt do it, and stereo in my new car wont either. Toyota say it is a limitation of spotify as I can browse from the stereo whe...

Visitor

Does anyone know how to browse in Spotify from your car stereo when connected to iphone via Blutooth? My previous stereo wouldnt do it, and stereo in my new car wont either. Toyota say it is a limita...

443 Views

0 replies

0 likes

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"Albums" tab now only displays FULL albums I've "Liked" and absolutely ruins how I browse

As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs under the "Songs you've liked" playlist just to browse ...

Casual Listener

As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs unde...

suetyfiddle

Visitor

2230 Views

4 replies

4 likes

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Carplay doesn't update podcast list

PlanFreeCountryUSDeviceiPhone 10SMaxOperating SystemiOS 13.3.1 My Question or IssuePodcasts aren't downloading automatically, but thats not the real problem here. When I then manually download them, if my phone is already connected to Carplay the lis...

Visitor

  Plan Free Country US Device iPhone 10SMax Operating System iOS 13.3.1   My Question or Issue Podcasts aren't downloading automatically, but thats not the real problem here. Whe...

1160 Views

0 replies

1 likes

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Solved!!Superuser Contribution IPad won’t allow shuffle , press shuffle icon and it changes to pause

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle instead the icon becomes a pause icon. Please has any...

Regular

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle in...

Dene111

Regular

6055 Views

17 replies

0 likes

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Podcast function Mac and Iphone app

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new podcast episodes in my Mac app so bad to find and on...

Regular

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new p...

568 Views

0 replies

0 likes

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Solved!! iPhone Hijacked by Amazon Echo

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Echo and ask it to play something on Spotify and it w...

Casual Listener

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Ec...

Eccohawk

Newbie

3938 Views

8 replies

0 likes

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Solved!! What happened to the iPhone app dislike button???

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS My Question or IssueWhat happened to the iPhone app dislike button??? One of your last updates removed the dislike button. How am I supposed to tailor my music to my tastes now? Skipping a track d...

Visitor

Plan Premium Country US Device iPhone 8 Operating System iOS    My Question or Issue What happened to the iPhone app dislike button??? One of your last updates removed the dislike...

Emilia_8

Community Legend

857 Views

1 replies

0 likes

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Superuser Contribution iOS missing button to share in Instagram

As you can see from the attached screenshot, I cannot share songs on Instagram anymore.The Spotify app as the Instagram one, are both updated.How can I solve this issue?thanks, Caterina PlanFreeCountry Italy DeviceiPhone 7

Newbie

As you can see from the attached screenshot, I cannot share songs on Instagram anymore. The Spotify app as the Instagram one, are both updated. How can I solve this issue? thanks,    C...

Mario

Spotify Legend

6569 Views

1 replies

0 likes

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Superuser Contribution App won't stay on playlist.

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist. PlanPremiumCountryUSADeviceiPhone 11 Pro Max My Question or IssueWhen a song from a playlist is finished, the iOS app starts a new s...

Newbie

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist.   Plan Premium Country USA Device iPhone 11 Pro Max   My Quest...

Ivan

Spotify Legend

1808 Views

1 replies

0 likes

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App causes car bluetooth to disconnect when switching songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.3.1Spotify Version8.5.45.529 My Question or IssueI just got a new car, and I’m trying to use Spotify over bluetooth. The problem I’m running into is every few songs, when a new song starts, m...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System iOS 13.3.1 Spotify Version 8.5.45.529   My Question or Issue I just got a new car, and I’m trying to use Spotify over bl...

762 Views

0 replies

0 likes

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Superuser Contribution Spotify Folders Still on Phone

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12 My Question or IssueI deleted the folders from a playlist on my desktop. Yet it is still on my phone. Why hasn’t it removed?

Newbie

  PlanPremium Country USA   Device iPhone X Operating System iOS 12   My Question or Issue I deleted the folders from a playlist on my desktop. Yet it is still on my phone. ...

Ivan

Spotify Legend

777 Views

1 replies

0 likes

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Solved!! Log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had an accidental premium subscription purchase refunded but have also had my account ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Billy-J

Spotify Star

821 Views

1 replies

0 likes

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Solved!! Shuffle

Plan: PremiumCountry: GermanyDevice: iPhone 11My Question or Issue:Dear Community and developers,Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen?

Casual Listener

Plan: Premium Country: Germany Device: iPhone 11 My Question or Issue: Dear Community and developers, Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen? &...

OviiiOne

Community Legend

752 Views

1 replies

0 likes

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  • 1 replies
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Spotify Connect Not working on Marantz Receivers (intermittent status sound)

Why aren't you guys not supporting Marantz Receivers anymore? Please include your support for Marantz receivers. Is the main reason I purchase my receiver. I can't afford to spend another 2k on a receiver because it doesn't support spotify. Please oh...

Casual Listener

Why aren't you guys not supporting Marantz Receivers anymore?  Please include your support for Marantz receivers.  Is the main reason I purchase my receiver. I can't afford to spend another...

716 Views

0 replies

6 likes

  • 716 Views
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  • 6 likes