Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35908 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101190 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429926 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298120 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I log in to Spotify, I find all sort of music in my history and loads of **bleep** sugge...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
Spotify Legend
626 Views
2 replies
0 likes
Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper part of the screen) in a playlist with more than 1...
Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper...
Spotify Legend
3242 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1963 Views
1 replies
0 likes
PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...
Plan Premium Country Singapore Device iphone 11 Operating System ios 13 My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...
Spotify Legend
1012 Views
1 replies
0 likes
PlanFreeCanadaIphone 6Operating SystemiOS 13.3.1 My Question or IssueAfter quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the playlist from beginning to end, it only plays one song and cuts it off af...
Plan Free Canada Iphone 6 Operating System iOS 13.3.1 My Question or Issue After quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the p...
Spotify Legend
604 Views
1 replies
0 likes
When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most recent songs again in reverse order... very annoying! I'm...
When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most ...
Casual Listener
1456 Views
3 replies
1 likes
Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones descargadas y otras no. Tengo suficiente espacio para s...
Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones desc...
Spotify Legend
2123 Views
3 replies
0 likes
PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...
Plan Premium Country Poland Device iPhone XS Operating System iOS 13.3.1 My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...
648 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...
Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3) My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...
635 Views
0 replies
0 likes
Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...
Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car...
Newbie
7530 Views
3 replies
2 likes
Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my internet is fast usually 10 mgb/s and whe...
Plan premium Country Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playl...
Casual Listener
930 Views
2 replies
1 likes
I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!
I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advanc...
Spotify Legend
9219 Views
5 replies
2 likes
PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...
Plan Premium Country UK Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify ...
Casual Listener
1705 Views
6 replies
0 likes
PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...
Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...
631 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
1019 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...
Plan Free/Premium Country Device (iPhone 11, new AirPods pro with newest firmware Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anno...
Visitor
5114 Views
7 replies
7 likes
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...
Spotify Legend
1954 Views
7 replies
2 likes
PlanPremiumCountry DeviceiPhone xOperating SystemiOS 12 My Question or IssueWhen i have Spotify open on my phone and turn the phone off, IT starts playing a song.
Plan Premium Country Device iPhone x Operating System iOS 12 My Question or Issue When i have Spotify open on my phone and turn the phone off, IT starts playing a song.
Spotify Legend
6856 Views
6 replies
3 likes
Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and the next and the next and can't be stopped. The onl...
Until a week ago I regularly used Spotify in my car connected via USB cable but this is no longer possible because after playing just one song the app skips to the next and the next and the next and ...
Casual Listener
1412 Views
1 replies
0 likes
Plan Premium FamilyCountry ItalyDeviceIphone 7Operating SystemOS 13.3.1SYNC version3.3 Hi! I created a playlist containing 49 music tracks. From mobile and desktop I see all the songs but when I connect the cable phone to my car, the number 49 is dis...
Plan Premium Family Country Italy Device Iphone 7 Operating System OS 13.3.1 SYNC version 3.3 Hi! I created a playlist containing 49 music tracks. F...
Casual Listener
2053 Views
2 replies
0 likes
