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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242099 Views

27 replies

5 likes

  • 242099 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124924 Views

119 replies

13 likes

Other
  • 124924 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307713 Views

62 replies

16 likes

  • 307713 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132016 Views

19 replies

38 likes

  • 132016 Views
  • 19 replies
  • 38 likes

Upgraded to stop adverts. Getting adverts telling me to upgrade...

Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...

Casual Listener

Wanted to get rid of ads, so I upgraded to premium.   All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...

Loxer

Community Legend

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Blank screen while playing music

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...

Visitor

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...

Loxer

Community Legend

1676 Views

1 replies

0 likes

  • 1676 Views
  • 1 replies
  • 0 likes

Play/Pause button stops working with Spotify Connect on iPad

PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...

Casual Listener

Plan Premium Country Norway  Device iPad Air 2019 Operating System iPadOS 13.3.1   My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...

Loxer

Community Legend

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Songs download and play but no sound

PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...

Casual Listener

Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1   Hi!   I just got a new iPhone and started to download playlist contains local files from my computer...

Loxer

Community Legend

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Solved!! Sorting music in Playlist on iOS

PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...

Visitor

PlanFree Device iPhone 7 Operating System iOS 13   Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist.   I found this article: https://...

Loxer

Community Legend

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Find in Liked songs” Crashes application

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States  iPhone XS  Operating System...

Helloitsmedylan

Casual Listener

1032 Views

4 replies

1 likes

  • 1032 Views
  • 4 replies
  • 1 likes

Solved!! Volume

I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?

Casual Listener

I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...

Loxer

Community Legend

2991 Views

1 replies

0 likes

  • 2991 Views
  • 1 replies
  • 0 likes

Download on IOS doesn‘t work

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded

Visitor

Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1   My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded 

Loxer

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Multiple speakers from different brands (Medion/Sonos)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I connect two speakers from different brands (Medion and Sonos) to Spotify and play diffe...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can I c...

Loxer

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play list going into auto play

Plan PremiumCountryUSA DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueThis issue started a few weeks back. Anytime I choose a playlist, it'll play just one song off the play list then into auto play. Auto play is not selected in options. ...

Visitor

Plan  Premium Country USA   Device iPhone 8 Operating System iOS 13.3   My Question or Issue This issue started a few weeks back.  Anytime I choose a playlist, it'll pl...

Katerina

Spotify Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play a playlist in reverse order? Hear me out

I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account.It will be good if I set the playlist in reverse it will play it like that until I go in and set it back....

Newbie

I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account. It will be good if I set the playlist in reverse it ...

Katerina

Spotify Legend

1841 Views

1 replies

1 likes

  • 1841 Views
  • 1 replies
  • 1 likes

Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)

PlanPremiumCountrySwedenDeviceMacBook Pro 2018Operating SystemMacOS Catalina Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too). See image

Visitor

Plan Premium Country Sweden Device MacBook Pro 2018 Operating System MacOS Catalina   Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)....

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Solved!! Album Art is Showing Next to Songs (IOS)

.PlanPremiumCountryUnited StatesiPhone 11Operating SysteMIos My Question or IssueI woke up and looked at my Spotify and now every song on every playlist has the album next to. I didn't update Spotify or anything but I slept next to it while it was tu...

Casual Listener

. Plan Premium Country United States iPhone 11 Operating SysteM Ios   My Question or Issue I woke up and looked at my Spotify and now every song on every playlist has the album next to...

coleseagroves

Regular

1107 Views

3 replies

3 likes

  • 1107 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify app keeps playing after picking up a phone call

DeviceiPhone XOperating SystemiOS 13.3.1App Version 8.5.46.588 My Question or IssueWhen playing music on Spotify, if I receive a phone call, the music stops, but after picking up, the music will continue playing. There have been other posts about thi...

Casual Listener

Device iPhone X Operating System iOS 13.3.1 App Version 8.5.46.588   My Question or Issue When playing music on Spotify, if I receive a phone call, the music stops, but after picking up, ...

creamcheesey

Casual Listener

1363 Views

2 replies

0 likes

  • 1363 Views
  • 2 replies
  • 0 likes

Superuser Contribution I’m having to download my offline playlists everyday. Any ideas as to why?

PlanPremiumCountryUKDevice(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m having to download my offline playlists everyday. Any ideas why?

Regular

Plan Premium Country UK Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m having to download my offline playlists everyday. An...

Hanna16

Regular

1199 Views

8 replies

0 likes

  • 1199 Views
  • 8 replies
  • 0 likes

Song playlist number metadata not displaying properly

PlanPremiumCountryUSADeviceIphone 11 ProOperating SystemiOS 13.1.3 Starting about a month ago (I haven't posted until now because I was sure others would notice and there would be a bug fix in an update at some point), I started noticing that the met...

Regular

Plan Premium Country USA Device Iphone 11 Pro Operating System iOS 13.1.3   Starting about a month ago (I haven't posted until now because I was sure others would notice and there would...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

WIndows 10 app not finding devices

PlanStudentCountryUKApp version1.1.26.501.gbe11e53b (Microsoft Store version) My Question or IssueUntil recently all was fine. Then suddenly Spotify seems to randomly choose whether or not to show my usual three devices (Sonos, Samsung S7, Tesla Mode...

Newbie

Plan Student Country UK App version 1.1.26.501.gbe11e53b (Microsoft Store version)   My Question or Issue Until recently all was fine. Then suddenly Spotify seems to randomly choose whet...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist number not showing

PlanPremiumCountryAustralua Device(iPhone XR)Operating System(iOS 13.3) My Question or IssueI have my Spotify playlist created for my car, it used to show me what number song the song is in the playlist and how many songs are in the playlist, this me...

Visitor

  Plan Premium Country Australua  Device (iPhone XR) Operating System (iOS 13.3)   My Question or Issue I have my Spotify playlist created for my car, it used to show me wha...

Katerina

Spotify Legend

1311 Views

1 replies

0 likes

  • 1311 Views
  • 1 replies
  • 0 likes

Superuser Contribution spelling mistake in the german version / "Künstle*innen"

The "Search" field does not contain "artist" (Künstler) but "Künstle*innen". The word does not exist, isn't readable and looks silly and at first glance robs the app of the impression of professionalism. Also in german, we only use apostrophe (but in...

Casual Listener

The "Search" field does not contain "artist" (Künstler) but "Künstle*innen". The word does not exist, isn't readable and looks silly and at first glance robs the app of the impression of professional...

nicodemus1986

Casual Listener

780 Views

3 replies

0 likes

  • 780 Views
  • 3 replies
  • 0 likes