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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232466 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114067 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303908 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129638 Views

19 replies

38 likes

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  • 19 replies
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CarPlay Controls Bugged

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13.1.3 My Question or IssueFor a few months, if I’m playing Spotify on CarPlay, pressing the seek back button (on steering wheel, dashboard, or on locked phone) will change to the prev...

Visitor

Plan Premium Country United States Device iPhone XR Operating System iOS 13.1.3   My Question or Issue For a few months, if I’m playing Spotify on CarPlay, pressing the seek back butto...

955 Views

0 replies

4 likes

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Automatically logged in Spotify after a factory restore (iOS) ?

Hello there! I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3. I proceeded with downloading all of the apps that I use, including Spotify.Here's the weird part - when I opened ...

Visitor

  Hello there!   I restored my iPhone 8 to factory defaults and set it up as a brand new iPhone. Then I updated to the iOS 12 Public Beta 3.   I proceeded with downloading al...

drfrogsplat

Regular

3483 Views

2 replies

0 likes

Login
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Local files playlist created on Windows desktop is empty on iPad

Plan Premium (Family)Country AustraliaDevice PC and iPad Pro 2018Operating System Windows 10 and iOS 10 My Question or IssueUnfortunately we have a mixed environment of Windows / Android / iOS devices in our family. As main Spotify device at home I u...

Casual Listener

Plan Premium (Family) Country Australia Device PC and iPad Pro 2018 Operating System Windows 10 and iOS 10   My Question or Issue Unfortunately we have a mixed environm...

475 Views

0 replies

0 likes

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Browsing on car stereo when connected via BT

Does anyone know how to browse in Spotify from your car stereo when connected to iphone via Blutooth? My previous stereo wouldnt do it, and stereo in my new car wont either. Toyota say it is a limitation of spotify as I can browse from the stereo whe...

Visitor

Does anyone know how to browse in Spotify from your car stereo when connected to iphone via Blutooth? My previous stereo wouldnt do it, and stereo in my new car wont either. Toyota say it is a limita...

445 Views

0 replies

0 likes

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"Albums" tab now only displays FULL albums I've "Liked" and absolutely ruins how I browse

As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs under the "Songs you've liked" playlist just to browse ...

Casual Listener

As stated, the option I once had to view ALL of the music I had saved (in alphabetical order from artist) under my albums tab is now gone. Instead I now have to scroll through THOUSANDS of songs unde...

suetyfiddle

Visitor

2250 Views

4 replies

4 likes

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Carplay doesn't update podcast list

PlanFreeCountryUSDeviceiPhone 10SMaxOperating SystemiOS 13.3.1 My Question or IssuePodcasts aren't downloading automatically, but thats not the real problem here. When I then manually download them, if my phone is already connected to Carplay the lis...

Visitor

  Plan Free Country US Device iPhone 10SMax Operating System iOS 13.3.1   My Question or Issue Podcasts aren't downloading automatically, but thats not the real problem here. Whe...

1162 Views

0 replies

1 likes

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Solved!!Superuser Contribution IPad won’t allow shuffle , press shuffle icon and it changes to pause

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle instead the icon becomes a pause icon. Please has any...

Regular

I am on an IPad and Spotify has been working great until now. It is a problem on both our IPads. I will have a playlist and it plays in order fine but when I hit the shuffle icon, it won’t shuffle in...

Dene111

Regular

6120 Views

17 replies

0 likes

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Podcast function Mac and Iphone app

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new podcast episodes in my Mac app so bad to find and on...

Regular

Don't now where I put this question because it's the Spotify app on my Iphone and the App on my Mac. I use the podcast function in Spotify on my iPhone and in the app on my Mac. But why are the new p...

570 Views

0 replies

0 likes

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Solved!! iPhone Hijacked by Amazon Echo

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Echo and ask it to play something on Spotify and it w...

Casual Listener

I have one spotify account that is connected to my macbook air, iphone 6+, and Amazon Echo. The problem is, when I am listening on my phone outside of the house, someone in my family can go to the Ec...

Eccohawk

Newbie

3973 Views

8 replies

0 likes

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Solved!! What happened to the iPhone app dislike button???

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS My Question or IssueWhat happened to the iPhone app dislike button??? One of your last updates removed the dislike button. How am I supposed to tailor my music to my tastes now? Skipping a track d...

Visitor

Plan Premium Country US Device iPhone 8 Operating System iOS    My Question or Issue What happened to the iPhone app dislike button??? One of your last updates removed the dislike...

Emilia_8

Community Legend

860 Views

1 replies

0 likes

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Superuser Contribution iOS missing button to share in Instagram

As you can see from the attached screenshot, I cannot share songs on Instagram anymore.The Spotify app as the Instagram one, are both updated.How can I solve this issue?thanks, Caterina PlanFreeCountry Italy DeviceiPhone 7

Newbie

As you can see from the attached screenshot, I cannot share songs on Instagram anymore. The Spotify app as the Instagram one, are both updated. How can I solve this issue? thanks,    C...

Mario

Spotify Legend

6572 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App won't stay on playlist.

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist. PlanPremiumCountryUSADeviceiPhone 11 Pro Max My Question or IssueWhen a song from a playlist is finished, the iOS app starts a new s...

Newbie

When a song from a playlist is finished, the iOS app starts a new song that is not in that playlist. Or any playlist.   Plan Premium Country USA Device iPhone 11 Pro Max   My Quest...

Ivan

Spotify Legend

1813 Views

1 replies

0 likes

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  • 1 replies
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App causes car bluetooth to disconnect when switching songs

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 13.3.1Spotify Version8.5.45.529 My Question or IssueI just got a new car, and I’m trying to use Spotify over bluetooth. The problem I’m running into is every few songs, when a new song starts, m...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System iOS 13.3.1 Spotify Version 8.5.45.529   My Question or Issue I just got a new car, and I’m trying to use Spotify over bl...

768 Views

0 replies

0 likes

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Superuser Contribution Spotify Folders Still on Phone

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS 12 My Question or IssueI deleted the folders from a playlist on my desktop. Yet it is still on my phone. Why hasn’t it removed?

Newbie

  PlanPremium Country USA   Device iPhone X Operating System iOS 12   My Question or Issue I deleted the folders from a playlist on my desktop. Yet it is still on my phone. ...

Ivan

Spotify Legend

781 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had an accidental premium subscription purchase refunded but have also had my account ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Billy-J

Spotify Star

835 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Shuffle

Plan: PremiumCountry: GermanyDevice: iPhone 11My Question or Issue:Dear Community and developers,Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen?

Casual Listener

Plan: Premium Country: Germany Device: iPhone 11 My Question or Issue: Dear Community and developers, Can Spotify give us the ability to turn on/ off shuffle while being on the locked screen? &...

OviiiOne

Community Legend

769 Views

1 replies

0 likes

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  • 1 replies
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Spotify Connect Not working on Marantz Receivers (intermittent status sound)

Why aren't you guys not supporting Marantz Receivers anymore? Please include your support for Marantz receivers. Is the main reason I purchase my receiver. I can't afford to spend another 2k on a receiver because it doesn't support spotify. Please oh...

Casual Listener

Why aren't you guys not supporting Marantz Receivers anymore?  Please include your support for Marantz receivers.  Is the main reason I purchase my receiver. I can't afford to spend another...

729 Views

0 replies

6 likes

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Account Log Out

PlanFree/PremiumCountry Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or their passwords. I asked the spotify stuff for help, but then they tol...

Visitor

Plan Free/Premium Country Cyprus  Hey guys,I would like to disconnect my acounts but, I Iost the device  that I had them on, also I dont't remember any username , any email address or th...

Billy-J

Spotify Star

514 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

account

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free trial and wanted to cancel it. help me pls Device(iPho...

Visitor

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free tri...

Emilia_8

Community Legend

460 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Airpods keep jumping to a random song

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even heard of this song before and I wasn’t even near my pho...

Casual Listener

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even hear...

Ink_85

Visitor

9115 Views

11 replies

3 likes

  • 9115 Views
  • 11 replies
  • 3 likes