Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35912 Views

40 replies

10 likes

  • 35912 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101197 Views

115 replies

12 likes

Other
  • 101197 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
  • 1248 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298122 Views

61 replies

16 likes

  • 298122 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125432 Views

19 replies

38 likes

  • 125432 Views
  • 19 replies
  • 38 likes

Solved!! new playlist created

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created. it wasn’t there a few hours ago. not sure how could that have happened. any suggestions on how this could have...

Casual Listener

took a short nap, woke up and opened spotify to find that i had a playlist with no songs on it named “Strangers” that i have never created.  it wasn’t there a few hours ago.  not sure how c...

Maxim

Spotify Star

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Explicit Content Feature Missing IPAD

PlanPremiumCountryCanadaDeviceIPAD 2Operating SystemiOS 9.3.5 My Question or IssueI removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Content. I followed the other suggestions on the other questions but still is m...

Visitor

Plan Premium Country Canada Device IPAD 2 Operating System iOS 9.3.5   My Question or Issue I removed Spotify app and re-downloaded it via ICloud but now it is missing the Explicit Con...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Syncing Local Files to iPhone

PlanPremium (family)CountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS My Question or IssueSo I am having trouble syncing my downloaded songs from my desktop to my mobile device. I have the folder connected to my Spotify and have the download...

Casual Listener

Plan Premium (family) Country United States Device iPhone 11 Pro Operating System iOS   My Question or Issue So I am having trouble syncing my downloaded songs from my desktop to my mo...

Robbie95

Casual Listener

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Unable to change volume in app

Iphone x My Question or Issuecasting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have to use the updown volume rocker or the shortcut from swipe down menu.https:/...

Visitor

Iphone x     My Question or Issue casting to google home speakers. Cannot change volume from in app slider.  see screengrab i tried to change with slider but does not work. I have...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Where did the dislike button go??

Plan: PremiumCountry: United StatesDevice: iPhone XROperating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, and now I have no apparent way to tell Spotify that I hate certain songs. Th...

Visitor

  Plan: Premium Country: United States Device: iPhone XR Operating System: iOS 13.3.1   The dislike button that was present on playlist radios literally 3 days ago has disappeared, an...

Emilia_8

Community Legend

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

[iPhone 8] ANR when User entered shared by Discord options and slightly drag down on a screen

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 13.3, Spotify ver.8.5.40.252 My Question or IssueUser wanted to share album by Discord option. While scrolling through available servers to share User flicked down on space between popupe shar...

Casual Listener

Plan Premium Country Poland Device iPhone 8 Operating System iOS 13.3, Spotify ver.8.5.40.252   My Question or Issue User wanted to share album by Discord option. While scrolling throu...

andrewbvstard

Casual Listener

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden songs

Plan: FreeCountry: USDevice: iPhone XROperating System: iOS 13.3My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the songs back, I removed these songs from myliked playlist so I could...

Visitor

Plan: Free Country: US Device: iPhone XR Operating System: iOS 13.3 My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the so...

Xenia

Spotify Legend

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Hi I having this issue I’m playing Spotify Premium in my iphone 8 connected to a Bose Mini II Soundl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iPhone storage location of downloaded playlists?

Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XS MaxOperating System(iOS 13 My Question or IssueIs this...

Visitor

Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device i...

Xenia

Spotify Legend

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on iPhone 11

Plan: PremiumCountry: UK Device(iPhone 11)Operating System(iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old phone (iPhone 6) although sometimes I had to kickstart the process by playing a loca...

Casual Listener

Plan: Premium Country: UK   Device (iPhone 11) Operating System (iOS 13.3.1)   Local files won't play on my phone after moving to iPhone 11. They were working fine on my old ph...

Xenia

Spotify Legend

1283 Views

1 replies

0 likes

  • 1283 Views
  • 1 replies
  • 0 likes

No shuffle button, repeat button, or queue button on iPad

PlanPremiumCountryGBDeviceiPad Pro Operating SystemiPadOS 13.1.2My Question or IssueFor some reason this newest version of Spotify doesn't have the shuffle button, repeat button or the queue button. The music plays just fine, and I can still add thin...

Newbie

Plan Premium Country GB Device iPad Pro  Operating System iPadOS 13.1.2 My Question or Issue For some reason this newest version of Spotify doesn't have the shuffle button, repeat butto...

djblackhook

Newbie

5091 Views

5 replies

5 likes

  • 5091 Views
  • 5 replies
  • 5 likes

Sound quaility difference between Iphone App & Deskrop with Airplay

Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, with less definition especially in the high end. The desktop sound...

Casual Listener

Hi,    I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, ...

Onewave

Roadie

3489 Views

4 replies

1 likes

  • 3489 Views
  • 4 replies
  • 1 likes

on or offline

when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. But then what happens after 30 days? Is there an aut...

Casual Listener

when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. B...

Billy-J

Spotify Star

900 Views

1 replies

0 likes

ds
  • 900 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not showing for some artists.

PlanPremiumCountryUKDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1My Question or IssueMy issue is that some albums that I have saved to my library are entirely blank upon opening them. This issue doesn't allow me to listen to the music I'd like to...

Casual Listener

Plan Premium Country UK Device iPhone 11 Pro Max Operating System iOS 13.3.1 My Question or Issue My issue is that some albums that I have saved to my library are entirely blank upon openi...

SamAdams194

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Search by Song (make mobile as in desktop)

PlanPremiumCountryTurkeyDevice(iPhone 8Operating System(iOS 10) My Question or IssueWhen you make a search in songs (say "Sarabande") in desktop, you might like to start listenin to the list of the search-result (as if it's a playlist). However when ...

Newbie

Plan Premium Country Turkey Device (iPhone 8 Operating System (iOS 10)   My Question or Issue When you make a search in songs (say "Sarabande") in desktop, you might like to start list...

475 Views

0 replies

0 likes

Search
  • 475 Views
  • 0 replies
  • 0 likes

Update 8.5.42.1040 Causes inadvertent deletions

The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first time I opened the app after updating while at the gym. I'...

Regular

The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first t...

724 Views

0 replies

0 likes

liked
Update
UPDATE MALFUNCTION
  • 724 Views
  • 0 replies
  • 0 likes

Superuser Contribution Tracklist incomplete

PlanPremiumCountryGermany iPhoneOperating System(iOS 10My Question or IssueThis Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my latest track, but I can send the track to myself, than open the link and play th...

Visitor

  Plan Premium Country Germany  iPhone Operating System (iOS 10 My Question or Issue This Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my ...

Mario

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Unable to sync certain local files to iPhone

PlanPremium DeviceiPhone 11 ProOperating SystemiOS 13, Windows 10 My Question or IssueThis is absolutely driving me crazy. I've turned off my firewall, enabled cellular download, but for some reason, I can't get some local files to sync to my playlis...

Casual Listener

Plan Premium   Device iPhone 11 Pro Operating System iOS 13, Windows 10   My Question or Issue This is absolutely driving me crazy. I've turned off my firewall, enabled cellular do...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Superuser Contribution Theres no "Play On Spotify" Button in my Instagram Stories

Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustatingPlanPremiumCountryIndonesiaDevice(Xiaomi Pocophone F1)Operating System...

Newbie

Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustating Plan Premium Co...

Petya

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes