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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Solved!! Bluetooth Earbuds only play out of one side at a time....

Plan - Premium USA Iphone XS MaxiOS 12.4.1 I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhone, I can only play out of one side or the other, not both at the same time. Yo...

  • Casual Listener
  • Plan - Premium  USA   Iphone XS Max iOS 12.4.1   I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhon...
  • eltoch
  • Composer
  • 18021 Views
  • 3 replies
  • 0 likes
  • 18021 Views
  • 3 replies
  • 0 likes

Spotify stops after a few seconds on my iPhone. This breaks me appart! (pun intended)

Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - for a few seconds, then goes back to whatever time it s...

  • Newbie
  • Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - fo...
  • cxts
  • Visitor
  • 9768 Views
  • 4 replies
  • 0 likes
  • 9768 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won’t let me add anymore albums to my playlist

I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.

  • Visitor
  • I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.
  • Peter
  • Spotify Legend
  • 982 Views
  • 3 replies
  • 0 likes
  • 982 Views
  • 3 replies
  • 0 likes

Can’t share song and playlist to instagram story

I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error PlanPremiumCountryThailandDeviceiPhone SEOperating Systemi...

B94753EB-8D1D-4817-94B1-7342A15476F2.png
  • Casual Listener
  • I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error  ...
  • Jacob
  • Community Legend
  • 848 Views
  • 1 replies
  • 3 likes
  • 848 Views
  • 1 replies
  • 3 likes

Solved!! Local Files Issue

PlanPremiumCountryUSDeviceiPhone 6s / DesktopOperating System(iOS 10, Windows 10 My Question or IssueIm trying to use the local file function that allows me to add songs from my pc to my spotify playlist for my phone to also download. I got my songs ...

  • Regular
  • Plan Premium Country US Device iPhone 6s / Desktop Operating System (iOS 10, Windows 10   My Question or Issue Im trying to use the local file function that allows me to add songs from...
  • Jacob
  • Community Legend
  • 3942 Views
  • 12 replies
  • 0 likes
  • 3942 Views
  • 12 replies
  • 0 likes

Solved!! Sharing to Instagram Error in iOS 13

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 13.1 My Question or IssueI recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sharing to instagram on my previous phone a couple of days ago but now I'm gett...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Operating System iOS 13.1   My Question or Issue I recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sha...
  • Loxer
  • Community Legend
  • 1094 Views
  • 2 replies
  • 6 likes
  • 1094 Views
  • 2 replies
  • 6 likes

Claim your Spotify Artist profile (iPhone).

I've had Spotify music on my iPhone for a long time now. I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part. Until I got to the "Claim You Spotify Artist Profile" I've looked every where, but, I ...

  • Casual Listener
  • I've had Spotify music on my iPhone for a long time now.  I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part.  Until I got to the "Cla...
  • Anonymous_User2
  • Casual Listener
  • 869 Views
  • 2 replies
  • 0 likes
  • 869 Views
  • 2 replies
  • 0 likes

CarPlay - Sort Order

Hello, is there a known bug with AppleCar Play and the Spotfiy Sort ordering?I have selected "Recently Added" but that is not shown in CarPlay. Thanks PlanPremiumCountryATDeviceiPhone 6Carplay Mazda 3 2019Operating SystemiOS 12.3.1

  • Newbie
  • Hello,   is there a known bug with AppleCar Play and the Spotfiy Sort ordering? I have selected "Recently Added" but that is not shown in CarPlay.   Thanks   Plan Premium Coun...
  • vlopddap
  • Music Fan
  • 1356 Views
  • 2 replies
  • 4 likes
  • 1356 Views
  • 2 replies
  • 4 likes

My Recently Played section has disappeared.

PlanPremiumCountryUS DeviceIPhone 8 PlusOperating SystemiOS 12.4.1 My issue is that my Recently Played row has been missing for about a week. I now have a “Shortcuts” section only. I’ve seen a few other people that also have the “Shortcuts” section b...

5C31DD90-268D-44FE-B6E2-74BE467A09C4.png
  • Regular
  •   Plan Premium Country US   Device IPhone 8 Plus Operating System iOS 12.4.1   My issue is that my Recently Played row has been missing for about a week. I now have a “Short...
  • Loxer
  • Community Legend
  • 789 Views
  • 3 replies
  • 0 likes
  • 789 Views
  • 3 replies
  • 0 likes

Can’t find all my downloaded songs on Spotify

Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” tabs, when i go to the Library one i can see my play...

  • Visitor
  • Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” t...
  • eltoch
  • Composer
  • 2980 Views
  • 1 replies
  • 0 likes
  • 2980 Views
  • 1 replies
  • 0 likes

Downloading local files on my iPhone creates duplicate songs/files

When I try to download local files from my iTunes into spotify, SOME of the songs do this: In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that's in my playlist (with a red download sign) that isn't syncing wi...

IMG_3797.jpg
  • Newbie
  • When I try to download local files from my iTunes into spotify, SOME of the songs do this:   In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that's...
  • 610 Views
  • 0 replies
  • 0 likes
  • 610 Views
  • 0 replies
  • 0 likes

Sonos speakers missing from Spotify connect.

PlanPremiumCountryUkDevice iPhone XS MaxOperating SystemiOS 13.1 My Question or IssueAll my Sonos speakers have disappeared from Spotify connect on my iPhone. They are visible on my iPad though! I've tried deleting and reinstalling the app, resetting...

  • Newbie
  •   Plan Premium Country Uk Device  iPhone XS Max Operating System iOS 13.1   My Question or Issue All my Sonos speakers have disappeared from Spotify connect on my iPhone. Th...
  • Herr-Gernot
  • Newbie
  • 1981 Views
  • 2 replies
  • 3 likes
  • sonos spotify
  • 1981 Views
  • 2 replies
  • 3 likes

Track embed (iFrame) erratic beahviour

HiI've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/For the most part this works but sometimes when clicking on the play button on an iPhone, the message "Open in...

  • Visitor
  • Hi I've created a site for a songwriter that contains a number of iFrames using the track embed code. https://patrickmascall.com/discography/ For the most part this works but sometimes when cl...
  • 626 Views
  • 0 replies
  • 0 likes
  • embed
    Embed Player
    iframe
    player wont play correctly
  • 626 Views
  • 0 replies
  • 0 likes

Songs redownloading

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.1 My Question or IssueRecently when opening Spotify it starts downloading songs. The number of songs vary each time, this morning it was 7 but the other day it was a lot more. However, what I h...

  • Regular
  • Plan Premium Country UK Device iPhone 8 Operating System iOS 13.1   My Question or Issue Recently when opening Spotify it starts downloading songs. The number of songs vary each time, ...
  • Loxer
  • Community Legend
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
  • 0 likes

Spotify Deletes my albums and downloading again

PlanPremiumCountryTurkeyDeviceiPhone 7Operating System My Question or Issue spotify removed my downloaded albums continuous. I got almost 700 albums and some of them is always deleting and redownloading. Last night my 122 songs removed and re-downloa...

  • Visitor
  • Plan Premium Country Turkey Device iPhone 7 Operating System     My Question or Issue  spotify removed my downloaded albums continuous. I got almost 700 albums and some of th...
  • Loxer
  • Community Legend
  • 777 Views
  • 2 replies
  • 0 likes
  • 777 Views
  • 2 replies
  • 0 likes

some songs wont play

PremiumIPhone / iOS 13.1 I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, simply nothing happens when tapping or clicking on the song.Othe...

  • Visitor
  • Premium IPhone / iOS 13.1   I cant play some songs on my iphone (i.e. https://open.spotify.com/album/4bNwPPpk01D8pVV9IFSBde) AND(!) in a webclient on a windows PC. They are not greyed out, si...
  • Loxer
  • Community Legend
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Cant download Spotify

Hello, i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same user and still i cannot download it and doesnt ask me if i want to...

  • Visitor
  • Hello,    i restarted my old iPad mini and its version 9.3.5 and now i cannot download spotify because it requires a iOS 10 version and i have downloaded in another idevice with the same ...
  • Loxer
  • Community Legend
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

spotify synchronization errors when using spotify connect

PlanPremium DeviceiPhone SEOperating SystemiOS 12.4.1 but error happened on earlier iOS versions already My Question or IssueError conditions:- using spotify on an iPhone connected to a Denon Receiver via spotify connect- listening to a playlist 1. U...

  • Visitor
  • Plan Premium   Device iPhone SE Operating System iOS 12.4.1 but error happened on earlier iOS versions already   My Question or Issue Error conditions: - using spotify on an iPhon...
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Syncing Local Files with Computer

PlanPremiumCountryCanada DeviceIphone 11 ProOperating SystemIOS 13 My Question or IssueRecently, I switched over to an Iphone 11 Pro from Iphone X. I like to download songs that are not available on Spotify from youtube and put them in my playlist an...

  • Visitor
  •   Plan Premium Country Canada   Device Iphone 11 Pro Operating System IOS 13   My Question or Issue Recently, I switched over to an Iphone 11 Pro from Iphone X. I like to d...
  • 482 Views
  • 0 replies
  • 0 likes
  • 482 Views
  • 0 replies
  • 0 likes