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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246304 Views

27 replies

5 likes

  • 246304 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131439 Views

119 replies

13 likes

Other
  • 131439 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3320 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309868 Views

62 replies

16 likes

  • 309868 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133537 Views

19 replies

38 likes

  • 133537 Views
  • 19 replies
  • 38 likes

Queueing songs does not work in offline

I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.

Casual Listener

I've noticed this on 2 different iPhone versions. When I'm offline, the songs that I queue are not coming up.

Loxer

Community Legend

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Spotify Connect Not Working: Phone Doesn't Display Song I Am Listening To On Desktop

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus / Lenovo LaptopOperating SystemiOs 12.4 / Windows 10 My Question or IssueI'm having an issue with Spotify Connect between my two devices. On my phone it is displaying a song I listened to half an ho...

Music Fan

  Plan Premium Country United Kingdom Device iPhone 7 Plus  / Lenovo Laptop Operating System iOs 12.4  / Windows 10   My Question or Issue I'm having an issue with Spot...

Loxer

Community Legend

993 Views

1 replies

0 likes

Spotify
  • 993 Views
  • 1 replies
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Music will not play or download

PremiumAustraliaiPhone 8+iOS 13.3.1 Music will not play / downloadEither playlists set to automatically download, or songs to play online will not play (or download if liked). No issues with data (both wifi and cellular working with other apps, brows...

Casual Listener

Premium Australia iPhone 8+ iOS 13.3.1   Music will not play / download Either playlists set to automatically download, or songs to play online will not play (or download if liked). No iss...

Loxer

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Don’t play this song

I’m on iPhone 8I’m on the free planI’m in the EUBasically there’s a song by Yxngxr1 called !!I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take off the red crossed out thingy.I’m pretty sure this is a gli...

Visitor

I’m on iPhone 8 I’m on the free plan I’m in the EU Basically there’s a song by Yxngxr1 called !! I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take o...

Loxer

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded playlist still says "downloading" even though there are no songs left to be downloaded

Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however when I check my other 3 playlists, I can see that the ...

Roadie

Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however whe...

Loxer

Community Legend

1755 Views

3 replies

1 likes

  • 1755 Views
  • 3 replies
  • 1 likes

MY MUSIC STOPS AND GOES TO THE NEXT SONG

Premiumspain Device(iPhone Operating System(iOS) My Question or IssueMy issue is that all the songs stops when i am listening. It goes to the next song and i don't click anything. It is done automatically. It is like , i am listening and it automatic...

Visitor

  Premium spain   Device (iPhone 😎 Operating System (iOS)   My Question or Issue My issue is that all the songs stops when i am listening. It goes to the next song and i don...

Loxer

Community Legend

1325 Views

1 replies

0 likes

  • 1325 Views
  • 1 replies
  • 0 likes

Upgraded to stop adverts. Getting adverts telling me to upgrade...

Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...

Casual Listener

Wanted to get rid of ads, so I upgraded to premium.   All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...

Loxer

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Blank screen while playing music

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...

Visitor

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...

Loxer

Community Legend

1683 Views

1 replies

0 likes

  • 1683 Views
  • 1 replies
  • 0 likes

Play/Pause button stops working with Spotify Connect on iPad

PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...

Casual Listener

Plan Premium Country Norway  Device iPad Air 2019 Operating System iPadOS 13.3.1   My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...

Loxer

Community Legend

1021 Views

1 replies

0 likes

  • 1021 Views
  • 1 replies
  • 0 likes

Songs download and play but no sound

PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...

Casual Listener

Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1   Hi!   I just got a new iPhone and started to download playlist contains local files from my computer...

Loxer

Community Legend

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Solved!! Sorting music in Playlist on iOS

PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...

Visitor

PlanFree Device iPhone 7 Operating System iOS 13   Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist.   I found this article: https://...

Loxer

Community Legend

1015 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution “Find in Liked songs” Crashes application

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States  iPhone XS  Operating System...

Helloitsmedylan

Casual Listener

1038 Views

4 replies

1 likes

  • 1038 Views
  • 4 replies
  • 1 likes

Solved!! Volume

I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?

Casual Listener

I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...

Loxer

Community Legend

3012 Views

1 replies

0 likes

  • 3012 Views
  • 1 replies
  • 0 likes

Download on IOS doesn‘t work

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded

Visitor

Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1   My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded 

Loxer

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Multiple speakers from different brands (Medion/Sonos)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I connect two speakers from different brands (Medion and Sonos) to Spotify and play diffe...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can I c...

Loxer

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play list going into auto play

Plan PremiumCountryUSA DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueThis issue started a few weeks back. Anytime I choose a playlist, it'll play just one song off the play list then into auto play. Auto play is not selected in options. ...

Visitor

Plan  Premium Country USA   Device iPhone 8 Operating System iOS 13.3   My Question or Issue This issue started a few weeks back.  Anytime I choose a playlist, it'll pl...

Katerina

Spotify Legend

746 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Play a playlist in reverse order? Hear me out

I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account.It will be good if I set the playlist in reverse it will play it like that until I go in and set it back....

Newbie

I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account. It will be good if I set the playlist in reverse it ...

Katerina

Spotify Legend

1850 Views

1 replies

1 likes

  • 1850 Views
  • 1 replies
  • 1 likes

Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)

PlanPremiumCountrySwedenDeviceMacBook Pro 2018Operating SystemMacOS Catalina Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too). See image

Visitor

Plan Premium Country Sweden Device MacBook Pro 2018 Operating System MacOS Catalina   Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)....

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Solved!! Album Art is Showing Next to Songs (IOS)

.PlanPremiumCountryUnited StatesiPhone 11Operating SysteMIos My Question or IssueI woke up and looked at my Spotify and now every song on every playlist has the album next to. I didn't update Spotify or anything but I slept next to it while it was tu...

Casual Listener

. Plan Premium Country United States iPhone 11 Operating SysteM Ios   My Question or Issue I woke up and looked at my Spotify and now every song on every playlist has the album next to...

coleseagroves

Regular

1121 Views

3 replies

3 likes

  • 1121 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify app keeps playing after picking up a phone call

DeviceiPhone XOperating SystemiOS 13.3.1App Version 8.5.46.588 My Question or IssueWhen playing music on Spotify, if I receive a phone call, the music stops, but after picking up, the music will continue playing. There have been other posts about thi...

Casual Listener

Device iPhone X Operating System iOS 13.3.1 App Version 8.5.46.588   My Question or Issue When playing music on Spotify, if I receive a phone call, the music stops, but after picking up, ...

creamcheesey

Casual Listener

1372 Views

2 replies

0 likes

  • 1372 Views
  • 2 replies
  • 0 likes