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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35916 Views

40 replies

10 likes

  • 35916 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101202 Views

115 replies

12 likes

Other
  • 101202 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
  • 1248 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298131 Views

61 replies

16 likes

  • 298131 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125432 Views

19 replies

38 likes

  • 125432 Views
  • 19 replies
  • 38 likes

Spotify freezes when I launch it

PlanPremiumCountryEnglandDevice(iPhone Operating System(iOS 13.3) My Question or IssueHi Spotify community. Since yesterday when I downloaded new songs and activated the offline mode, as soon as I launch Spotify, the app freezes all alone, I tried to...

Visitor

Plan Premium Country England Device (iPhone 😎 Operating System (iOS 13.3)  My Question or Issue Hi Spotify community. Since yesterday when I downloaded new songs and activated the offl...

Loxer

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

playlist says it's downloaded but will only play the 15-20 latest songs downloaded offline

PlanPremiumCountryUSDeviceiphone 6s plusOperating Systemolder iOS idkMy Question or IssueMy iphone has 16gb and it often says I'm running out of storage. I have premium and i have two playlists downloaded. One of them i recently downloaded like a wee...

Visitor

Plan Premium Country US Device iphone 6s plus Operating System older iOS idk My Question or Issue My iphone has 16gb and it often says I'm running out of storage. I have premium and i have t...

Loxer

Community Legend

1932 Views

1 replies

0 likes

nonr
  • 1932 Views
  • 1 replies
  • 0 likes

WhatsApp Voice and Facebook Videos

I have following problem:When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seconds. I have to close Spotify then complete, then it w...

Newbie

I have following problem: When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seco...

josesainous

Visitor

937 Views

2 replies

1 likes

  • 937 Views
  • 2 replies
  • 1 likes

iPhone 8 app crash

When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are updated for latest version. 24.01.2020

Visitor

When I listen music, app suddenly closes it self and phone becomes very hot. I saw this issue  with WiFi and cellular data. I deleted the app but it didn’t work. Even if iOS and the app are...

Loxer

Community Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Playlists radio like/dislike

Plan:PremiumCountry:USA Device: iPhone 11 Pro MaxOperating: iOS 13.3.1 Why can’t I dislike a song to not have it play in a playlist radio station anymore? On my android there's still the option to dislike a particular song, but on iOS I can’t find th...

Visitor

Plan:Premium Country:USA    Device: iPhone 11 Pro Max Operating: iOS 13.3.1   Why can’t I dislike a song to not have it play in a playlist radio station anymore?  On my and...

505 Views

0 replies

3 likes

  • 505 Views
  • 0 replies
  • 3 likes

No hide/heart button for playlist radios

PlanPremium CountryUSA DeviceiPhone 8 Operating System13.3 (17C54) Spotify Version8.5.42.1040 My Question or IssueThe hide this song/ button has disappeared from my playlist radios, I've tried restarting my phone, re-downloading Spotify, and logging ...

Visitor

Plan Premium   Country USA   Device iPhone 8   Operating System 13.3 (17C54)   Spotify Version 8.5.42.1040   My Question or Issue The hide this song/🚫 button...

Emilia_8

Community Legend

1249 Views

3 replies

0 likes

  • 1249 Views
  • 3 replies
  • 0 likes

[iOS] Ford play over AUX (USB) Cable problem

PlanPremium DeviceiPhone 7+, iPhone 11 PlusOperating SystemLatest (13.3.1)Spotify Version with problem My Question or IssueA few updates ago, there was a problem with the music playing on the car radio (connected by AUX / USB cable).The first song pl...

Visitor

Plan Premium   Device iPhone 7+, iPhone 11 Plus Operating System Latest (13.3.1) Spotify Version with problem   My Question or Issue A few updates ago, there was a problem with th...

1051 Views

0 replies

3 likes

  • 1051 Views
  • 0 replies
  • 3 likes

Heart button in “Liked Songs” auto playlist is redundant

The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elipsis menu button. Keep it simple like before and rem...

Casual Listener

The new update added a heart button next to each track in the “liked songs” playlist. This is a redundant and unnecessary. It causes me to accidentally remove songs because it is so close to the elip...

2221 Views

0 replies

1 likes

  • 2221 Views
  • 0 replies
  • 1 likes

Remove like button from playlist page

Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?

Visitor

Out of nowhere, on the playlist homepage, there is a like button showing up. It’s caused the album name to show on the playlist page. How can I get rid of the button and see album name instead?

495 Views

0 replies

1 likes

  • 495 Views
  • 0 replies
  • 1 likes

Can't Play Certain Song, Shows it's added to playlist

PremiumUnited States Device iPhone XSMaxOperating System iOS 13 My Question or IssueI tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won't play on my phone or computer. I added it to my playlist and it shows it'...

Visitor

Premium United States   Device iPhone XSMax Operating System iOS 13   My Question or Issue I tried to play the song Holding You Close by Ryan Pulford Josh Le Tissier Remix and it won...

Sharkfan1

Visitor

861 Views

1 replies

0 likes

iphone
Playlist issues
  • 861 Views
  • 1 replies
  • 0 likes

[iOS/Carplay] Bug: Select playlist in 'Recently played' opens different playlist

Plan: PremiumiOS: 13.3Spotify: 8.5.42.1040 Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' list. As I remember it was the playlist once above. However the ...

Music Fan

Plan: Premium iOS: 13.3 Spotify: 8.5.42.1040   Today morning on CarPlay I went to tab 'Recently played' and clicked/selected an album and Spotify opened a playlist from my 'Recently played' ...

matanacle

Visitor

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Spotify connects to unknown devices and starts new playlists

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHi!While I'm listening songs with the AirPods, suddenly Spotify changes playlists and connect to unknown devices (as shown in the files attached). Obviously when it happ...

Visitor

Plan Premium Country Italy Device iPhone 11 Operating System iOS 13   My Question or Issue Hi! While I'm listening songs with the AirPods, suddenly Spotify changes playlists and conne...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Superuser Contribution « disable flight mode to access data » each time I want to stay offline

PlanPremium CountryAccount open in France but moved all over the world DeviceHappens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry. Operating SystemiOS 13.3.1 but happens for more than 2 years My Question or Issue...

Visitor

  Plan Premium   Country Account open in France but moved all over the world ✈️ Device Happens on iPhone XR and now iPhone 11 (I can’t remember for iPhone 6S I had before, sorry.&nbsp...

Mario

Spotify Legend

1101 Views

1 replies

0 likes

flight mode
Premium
  • 1101 Views
  • 1 replies
  • 0 likes

Solved!! Blank albums and artist pages are missing some parts

PlanPremiumCountryPolandDeviceiPhone XOperating SystemiOS 13 My Question or Issuesome albums look like that and some artist pages are missing „popular songs” section. Started happening yesterday, without any update. What should I do?

Gig Goer

Plan Premium Country Poland Device iPhone X Operating System iOS 13   My Question or Issue some albums look like that and some artist pages are missing „popular songs” section. Start...

Bittencourt

Spotify Star

1491 Views

3 replies

0 likes

  • 1491 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify iPhone app will not stop playing new age jam even when I select another song

Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who I've never heard of and definitely didn't select on...

Visitor

Gawd, I feel like someone is playing a cruel trick on me! Every time I open the Spotify app on my iphone it immediately starts playing some new age hippy jam by some artist called Hienpuicakiiis who ...

Mario

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episodes are gone

Hello, I have a podcast about nursing. I could see all my episodes but most of them are gone right now.I am wondering if there is any option to have them back and post them all again.Thank you,TessPlanPremiumCountry DeviceIphoneOperating System(iOS 1...

Visitor

Hello,   I have a podcast about nursing. I could see all my episodes but most of them are gone right now. I am wondering if there is any option to have them back and post them all again. Tha...

Mario

Spotify Legend

773 Views

1 replies

0 likes

podcast
  • 773 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify stopped working on my iphone

PlanPremiumCountrySwitzerlandDeviceIphone 7Operating SystemIOS 13.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 iphones 7, both with the same version of IOSSpotify works on one but not the otherI also have an Ipad with the sa...

Casual Listener

Plan Premium Country Switzerland Device Iphone 7 Operating System IOS 13.3     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have 2 iphones 7, both...

Mario

Spotify Legend

1786 Views

5 replies

0 likes

  • 1786 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music randomly stops - Iphone 7 | iOS 13.3.1 | Family plan

Hello, I hope someone can help with this problem:My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it. I've already tried the following suggestion found on the community: - clearing cache- lo...

Visitor

Hello, I hope someone can help with this problem: My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it.   I've already tried the fol...

Mario

Spotify Legend

1323 Views

1 replies

0 likes

Music
problem
stops
  • 1323 Views
  • 1 replies
  • 0 likes

[CarPlay] Play direction is opposite to the sorting direction

So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turns out, it starts playing songs in the opposite dire...

Casual Listener

So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turn...

1096 Views

0 replies

1 likes

iOS
Playlists
  • 1096 Views
  • 0 replies
  • 1 likes

Solved!! Spotify app is being closed automatically on iOs

PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOs 13.2.3 Output DeviceKenwood KTM BT204 (Car Radio) My Question or Issue So my Spotify app keeps shutting itself off when i am listening to music in my car. I enter my car, start the motor, th...

Casual Listener

  Plan Premium Country Germany Device iPhone 6s Operating System iOs 13.2.3  Output Device Kenwood KTM BT204 (Car Radio)   My Question or Issue   So my Spotify app k...

Bakery

Casual Listener

29066 Views

6 replies

0 likes

  • 29066 Views
  • 6 replies
  • 0 likes