Help Wizard

Step 1

NEXT STEP

Download on IOS doesn‘t work

Download on IOS doesn‘t work

Plan

Premium

Country

Germany

Device

iPhone 11

Operating System

(iOS 13..1

 

My Question or Issue

Download would‘t Start or end with a „!“ and nothing was downloaded 

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Suggested posts