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Cannot Play tracks in an Album but able to heart them

Solved!

Cannot Play tracks in an Album but able to heart them

Plan

Premium

Country

UK 

Device

iPhone 7

Operating System

iOS 13

 

My Question or Issue

I am a premium user (ssray23) but not able to play any of the tracks in the album below. Please note that I am able to heart individual tracks.

 

Album.jpg

 

https://open.spotify.com/album/63vzfXbzt6uJmsGf9aBGPu

Reply

Accepted Solutions
Marked as solution

Hello @ssray23

Thank you for reaching out here in the Community!

The songs are grayed out, which means they're currently not available to play. 

This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.

For more details on availability, check this Support article.

Hopefully the songs you're looking for will reappear soon!

View solution in original post

3 Replies
Marked as solution

Hello @ssray23

Thank you for reaching out here in the Community!

The songs are grayed out, which means they're currently not available to play. 

This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.

For more details on availability, check this Support article.

Hopefully the songs you're looking for will reappear soon!

Thanks for the explanation. 

You're welcome, @ssray23!

 

Have a great day 🙂

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