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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60931 Views
  • 16 replies
  • 37 likes
  • 60931 Views
  • 16 replies
  • 37 likes

Songs keeps pausing, skipping as well as random songs keep being added to my library

This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song paused it will randomly start playing again and whilst a...

  • Visitor
  • This problem has been happening on both my iPhone 6s and my Macbook Pro. I have tried logging out, changing my password and logging in again but still the problem persists. Whilst I have a song pause...
  • Emilia_8
  • Community Legend
  • 1077 Views
  • 1 replies
  • 0 likes
  • 1077 Views
  • 1 replies
  • 0 likes

Apple Watch delete from playlist

PlanFree/PremiumCountryArgentinaDeviceiPhone XS, Apple Watch 4Operating SystemiOS 13, WatchOS 6My Question or IssueIs there any way to delete a song from a playlist on the Apple Watch?

  • Regular
  • Plan Free/Premium Country Argentina Device iPhone XS, Apple Watch 4 Operating System iOS 13, WatchOS 6 My Question or Issue Is there any way to delete a song from a playlist on the Apple Wat...
  • nachot93
  • Regular
  • 898 Views
  • 1 replies
  • 0 likes
  • apple
    watch
    watchOS
  • 898 Views
  • 1 replies
  • 0 likes

Spotify connect stopped working?

Plan: STUDENTFree/Premium: PREMIUMCountry: UK DeviceiPod touch (4th generation)Operating SystemiOS 6.1.6 My Question or Issue:For a long time, I have been using spotify connect between my laptop (MacBook Air), phone (Samsung Galaxy A3) and my iPod to...

  • Newbie
  • Plan: STUDENT Free/Premium: PREMIUM Country: UK   Device iPod touch (4th generation) Operating System iOS 6.1.6   My Question or Issue: For a long time, I have been using spotify ...
  • Splint
  • Newbie
  • 1863 Views
  • 3 replies
  • 0 likes
  • 1863 Views
  • 3 replies
  • 0 likes

Unknown author for mp3 files

When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist name shows up just fine when actually playing the son...

  • Music Fan
  • When I add an mp3 file to my phone, the artist space reads as “unknown artist” even though I made sure it has a tag for that. The weird thing is that it only does this on the song list, the artist na...
  • 657 Views
  • 0 replies
  • 0 likes
  • 657 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded liked songs

HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

  • Regular
  • HiNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • nn2810
  • Visitor
  • 9334 Views
  • 8 replies
  • 5 likes
  • 9334 Views
  • 8 replies
  • 5 likes

Issues playing through USB port in my car

I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my car stereo via a USB port it just says "Media Connect...

  • Casual Listener
  • I recently downloaded IOS 11.01. Before downloading the "new" update, Spotify wouldn't even show up on my lock screen when I played it through my phone. Now, whenever I connect my phone through my ca...
  • Lavan8
  • Casual Listener
  • 5269 Views
  • 3 replies
  • 0 likes
  • 5269 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium stopped working suddenly

My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been successful. However, checking the account on the w...

  • Casual Listener
  • My premium subscription stopped working on iPhone. For about a week before the failure I saw notifications about offline playlist being a Premium feature, ie. it looked like the payments had not been...
  • ködfghji
  • Casual Listener
  • 772 Views
  • 4 replies
  • 0 likes
  • 772 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Wrapped 2019 has changed

PlanPremiumUSA DeviceiPhone XsiOS 13.3 My Question or IssueI'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as shown in this video: https://www.standard.co.uk/tech/get-spotify-wrapped-2019-playl...

  • Visitor
  • Plan Premium USA   Device iPhone Xs iOS 13.3   My Question or Issue I'd like to see the original scroll-through/animated Wrapped 2019 that shows your top artist and genres (as show...
  • Mario
  • Spotify Legend
  • 1205 Views
  • 1 replies
  • 0 likes
  • 1205 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Follow/Following Artist Option/Status Isn't Synchronized Between Devices

PlanPremiumCountryUnited StatesDevice 1Macbook ProOperating SystemOS X El Capitan 10.11.6Device 2iPhone 6SOperating SystemiOS 12.3.1 My Question or IssueWhen I go to an artist on my phone for which I've already clicked 'Follow' within the desktop cli...

  • Regular
  • Plan Premium Country United States Device 1 Macbook Pro Operating System OS X El Capitan 10.11.6 Device 2 iPhone 6S Operating System iOS 12.3.1   My Question or Issue When I go to ...
  • orphanpog
  • Regular
  • 1248 Views
  • 4 replies
  • 0 likes
  • apple
    follow
    iOS
    Mac
    Sync issue
  • 1248 Views
  • 4 replies
  • 0 likes

Playlist stops playing randomly on iphone

I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my classes. I really need this problem to be fixed in o...

  • Casual Listener
  • I have an iphone 11 and spotify premium (USA.) I am having a problem where the playlist I have downloaded stops playing at random. I am a fitness instructor and this has happened to me 2x now in my c...
  • Loxer
  • Community Legend
  • 8848 Views
  • 3 replies
  • 0 likes
  • 8848 Views
  • 3 replies
  • 0 likes

Disliking a song doesn't keep it from playing again

I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again. Maybe I'm not clear on how Spotify tracks dislike...

  • Visitor
  • I have a playlist that I use as seeds to listen to as radio. I dislike songs when I'm listening to the radio but the next time I listen to radio for that playlist, it plays those disliked songs again...
  • 577 Views
  • 0 replies
  • 0 likes
  • 577 Views
  • 0 replies
  • 0 likes

Synced local files show "unknown artist"

DeviceiPhone 8 PlusOperating SystemiOS 13.3 Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the issue started already in 8.5.3x builds. I've reported it multiple ...

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  • Composer
  • Device iPhone 8 Plus Operating System iOS 13.3   Does anybody else see "unknown artist" as the artist of their synced local files in Spotify version 8.5.40? I'm currently on 8.5.42 but the ...
  • hexhexhex
  • Casual Listener
  • 2928 Views
  • 14 replies
  • 5 likes
  • 2928 Views
  • 14 replies
  • 5 likes

iOS app too touch sensitive

PlanPremiumCountrySwitzerlandDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueThe latest version of Spotify on iOS is way too touch sensitive. It happens often during scrolling through that a song or artist is selected accidentally when I ...

  • Visitor
  • Plan Premium Country Switzerland Device iPhone XS Operating System iOS 12.1   My Question or Issue The latest version of Spotify on iOS is way too touch sensitive. It happens often dur...
  • cazafurcias42
  • Casual Listener
  • 4980 Views
  • 21 replies
  • 31 likes
  • 4980 Views
  • 21 replies
  • 31 likes

Solved!! Can't clear play queue completely of all songs

PlanPremiumCountryUSDeviceiPhone 11Operating System(iOS 13.3) My Question or IssueSo I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to my queue I see that I can erase each song individually, but there doesn't se...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System (iOS 13.3)   My Question or Issue So I added one of my playlists to my queue. This playlist has over 4000 songs. When I go to ...
  • foxolope
  • Casual Listener
  • 1199 Views
  • 2 replies
  • 0 likes
  • queue
  • 1199 Views
  • 2 replies
  • 0 likes

Good app but VERY poor service

PlanPremiumCountryUkDevice(iPhone XS Ipad 5, Mac)Operating System(iOS 13.3 phone / iPad, Catalina Mac) My Question or Issue1 have spent a week trying to connect my Discover pro media system in VW Golf to Spotify without success. Main problem is no st...

  • Visitor
  • Plan Premium Country Uk Device (iPhone XS Ipad 5, Mac) Operating System (iOS 13.3 phone / iPad, Catalina Mac)   My Question or Issue 1 have spent a week trying to connect my Discover p...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

My Podcast is not adding the latest Epsiode

PlanFree/PremiumCountryUKDeviceDesktopOperating SystemWindows 10My Question or IssueHi,We have a podcast and added it to Spotify at the end of last year. Yesterday we added our latest podcast on our website and it appears on our RSS feed and site, ho...

  • Casual Listener
  •   Plan Free/Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue Hi, We have a podcast and added it to Spotify at the end of last year.  Yesterd...
  • frederik_db
  • Casual Listener
  • 688 Views
  • 4 replies
  • 0 likes
  • 688 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Recently played!?

We all hate the new update, so I won’t get in to that. I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update to clear my recently played? I know the recently played has been moved but...

  • Casual Listener
  • We all hate the new update, so I won’t get in to that.    I’m a bit of a neat freak & like to keep my apps clean & tidy. Does anyone know if it’s even possible on this new update ...
  • Guido
  • Spotify Legend
  • 18059 Views
  • 16 replies
  • 14 likes
  • 18059 Views
  • 16 replies
  • 14 likes

Apple TV App Doesn’t Suggest/Recommend Tracks

Hello, I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the desktop and iOS versions of Spotify. How do I do this?

  • Visitor
  • Hello,   I just got the Apple TV app and it’s great, however i can’t figure out how I can get it to keep playing suggested/recommended tracks after an album is finished like you can on the des...
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Spotify uses data when connected to wifi and data is turned off

PremiumUSA iPhone 7iOS 13.3 Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system. I don't want to set the app to "offline" because then I only have access to downloaded music and can't access anyt...

  • Visitor
  • Premium USA   iPhone 7 iOS 13.3   Spotify uses data while I am connected to wifi and while data is turned off on my phone's operating system.  I don't want to set the app to "off...
  • 701 Views
  • 0 replies
  • 0 likes
  • wifi
  • 701 Views
  • 0 replies
  • 0 likes

How is CarPlay controlled?

PlanPremiumCountryUSADevice(iPhone 11) My Question or IssueWondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufacturer, another party or a combo of some of these? I'm using a JVC head unit in my ...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11)     My Question or Issue Wondering who is responsible for the UI of the Spotify CarPlay design? Is it up to Spotify, the radio manufactu...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes