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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37024 Views

41 replies

10 likes

  • 37024 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
  • 102562 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

  • 299103 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

  • 125790 Views
  • 19 replies
  • 38 likes

Volume reduction on iPhone notifications remains reduced

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13.3.1 My Question or IssueProblem reproduction:1. I listen music with Spotify.2. Suddenly a message comes in,2a. the volume of the music gets reduced2b. the notification dinnnng sounds can ...

Visitor

  Plan Premium Country Germany Device iPhone XR Operating System iOS 13.3.1   My Question or Issue Problem reproduction: 1. I listen music with Spotify. 2. Suddenly a message c...

930 Views

0 replies

1 likes

  • 930 Views
  • 0 replies
  • 1 likes

Superuser Contribution Song interruption

I will be listening to any playlist, and a song from the artist Terry Crew will randomly start playing. This song is not in any of my playlists, nor have I ever heard of the artist or album before. You cannot press back to go back to original song, n...

Casual Listener

I will be listening to any playlist, and a song from the artist Terry Crew will randomly start playing. This song is not in any of my playlists, nor have I ever heard of the artist or album before. &...

Ivan

Spotify Legend

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution playing local files on iphone

PlanPremiumDeviceiPhone 5sOperating SystemIOS 12.4.5 My Question or IssueI want to play my pc's local songs on my phone and I have tried to follow many of the guides but the files does not appear on my phone (only my pc), it says that it cant be down...

Casual Listener

Plan Premium Device iPhone 5s Operating System IOS 12.4.5   My Question or Issue I want to play my pc's local songs on my phone and I have tried to follow many of the guides but the file...

Ivan

Spotify Legend

2836 Views

3 replies

0 likes

  • 2836 Views
  • 3 replies
  • 0 likes

Missing explicit "E" in Carplay

PlanPremiumCountryUSDeviceiPhone X - CarplayOperating SystemiOS 13 My Question or IssueI thought there used to be an "E" next to explicit songs while playing in Carplay. Now I no longer see that and it's a very welcome feature when I have kids in the...

Casual Listener

Plan Premium Country US Device iPhone X - Carplay Operating System iOS 13   My Question or Issue I thought there used to be an "E" next to explicit songs while playing in Carplay.&nbsp...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Siri commands for Spotify

PlanPremiumCountrySpainDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueI can use several commands to use Spotify with Siri. But I can't find two of them. In help/siri section says, I can "Like" songs with Siri, but I don't know the co...

Regular

Plan Premium Country Spain Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue I can use several commands to use Spotify with Siri. But I can't find two of them. In h...

988 Views

0 replies

1 likes

  • 988 Views
  • 0 replies
  • 1 likes

Superuser Contribution How can I remove the currently playing song from my playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

PXP

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can not locate username and email

PlanPremiumCountryCanadaDeviceiPhone XOperating SystemiOS 13.3.1My Question or IssueI'm having trouble locating my username and email I opened the account with. I was just Charged for the premium service on April 3, 2020. Can anyone pls help???

Visitor

Plan Premium Country Canada Device iPhone X Operating System iOS 13.3.1 My Question or Issue I'm having trouble locating my username and email I opened the account with. I was just Charged f...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Spotify keeps playing last song added

First off here’s the detailsiPhone X iOS 11.4.1, premium spotify account (version 8.5.51.877). My issue is that every time i pick a song from the middle/not the first song of my liked(all of which are downloaded), it’ll play the song and then immedia...

Visitor

First off here’s the details iPhone X iOS 11.4.1, premium spotify account (version 8.5.51.877).  My issue is that every time i pick a song from the middle/not the first song of my liked(all of...

Billy-J

Spotify Star

1472 Views

3 replies

1 likes

iOS
Playback issue
  • 1472 Views
  • 3 replies
  • 1 likes

iOS and Harley Davidson Boom 4.3 USB vs Bluetooth

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.3.2 My Question or IssueSo I have an 8plus, with 12.3.2. I can hook up with HD Boom 4.3 via Bluetooth all works well, but I cannot via USB. When I hook up via USB the HD Box say no media fo...

Newbie

Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.3.2   My Question or Issue So I have an 8plus, with 12.3.2.  I can hook up with HD Boom 4.3 via Bluetooth all w...

zchopper62

Regular

1718 Views

1 replies

0 likes

  • 1718 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t connect with Apple

PlanFreeCountryUSA DeviceiPhone 8 Plus Question or Issue I can’t connect with Apple ID

Visitor

Plan Free Country USA   Device iPhone 8 Plus  Question or Issue  I can’t connect with Apple ID     

Mario

Spotify Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Downloads completely disappearing and problems with loading artist and songs

PlanPremiumCountrySouth AfricaDeviceiPhone XROperating SystemiOS 13.4 My Question or IssueWhen not connected to WiFi or Cellular Data to listen offline, in the playlist menu my liked songs are downloaded but upon entering the playlist, no songs are v...

Casual Listener

Plan Premium Country South Africa Device iPhone XR Operating System iOS 13.4   My Question or Issue When not connected to WiFi or Cellular Data to listen offline, in the playlist menu ...

iHighXP

Casual Listener

1106 Views

2 replies

0 likes

broken
downloads gone
Glitches
iOS 13.4
  • 1106 Views
  • 2 replies
  • 0 likes

Superuser Contribution Battery drain

PlanPremiumCountryItalyDeviceiPhone 7 / iOS 13.3.1 My Question or IssueWent to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I already has same issue couple of months ago, I had to reinstall the app. Is this somew...

Casual Listener

  Plan Premium Country Italy Device iPhone 7 / iOS 13.3.1   My Question or Issue Went to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I alread...

thisisjp

Casual Listener

970 Views

2 replies

0 likes

  • 970 Views
  • 2 replies
  • 0 likes

Bug

The album names text overlays the "SHUFFLE PLAY" icon on IOS.PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 13.4 My Question or IssueMy album names text overlays the shuffle play button meaning some of it doesn't work. Image below.

Visitor

The album names text overlays the "SHUFFLE PLAY" icon on IOS. Plan Premium Country Australia Device iPhone 6s Operating System iOS 13.4   My Question or Issue My album names text over...

gabrielmgcp

Regular

1237 Views

2 replies

0 likes

  • 1237 Views
  • 2 replies
  • 0 likes

Solved!! [iOS] Avoid transaction animation

Video During I’m watching a live preview of track, I opened the current playlist, and it’s happened. PlanPremiumCountryall App version  Device

Casual Listener

Video  During I’m watching a live preview of track, I opened the current playlist, and it’s happened.   Plan Premium Country all   App version     Device

MattSuda

Spotify Star

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Solved!! Visual problem when changing view in iOS app

PlanPremiumCountryFRANCEDeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I change from "Currently Playing" to "Play Queue" view there is a visual problem : for a second I see screens in partial overlaying transparency that I am not suppo...

Visitor

Plan Premium Country FRANCE Device iPhone 7 Operating System iOS 13   My Question or Issue When I change from "Currently Playing" to "Play Queue" view there is a visual problem : ...

MattSuda

Spotify Star

928 Views

2 replies

1 likes

  • 928 Views
  • 2 replies
  • 1 likes

X button to delete all the text in the find bar in the Liked Songs Playlists is no aligned

PlanPremiumCountryBrazil DeviceiPhone 11Operating SystemiOS 13.4 My IssueI just realized the X button used to delete all the text in the search bar is not aligned with the input box it is in

Regular

Plan Premium Country Brazil   Device iPhone 11 Operating System iOS 13.4   My Issue I just realized the X button used to delete all the text in the search bar is not aligned with...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Sound Quality Premium - not changing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn Australia, just switched to Spotify Premium from Free and use Bose Soundlink Revolve plus....

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In Aust...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Bluetooth quality on ios

PlanPremiumCountrySweden DeviceIphone SE Operating System(iOS 10) Hi, Can somebody tell me abouth spotify bluetooth quality on ios? How does the transcoding work? My headphones supports aac and aptx but from my understanding ios only outputs aac and ...

Regular

  Plan Premium Country Sweden   Device Iphone SE  Operating System (iOS 10)   Hi,   Can somebody tell me abouth spotify bluetooth quality on ios? How does the tr...

794 Views

0 replies

0 likes

  • 794 Views
  • 0 replies
  • 0 likes

Solved!! Different layouts for the same version

My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completely different from one app to another. I would like to kno...

Newbie

My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completel...

Emilia_8

Community Legend

1149 Views

1 replies

0 likes

  • 1149 Views
  • 1 replies
  • 0 likes