Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • y9utxx5sosydtgpn7dod
  • Casual Listener
  • 20541 Views
  • 12 replies
  • 30 likes
  • 20541 Views
  • 12 replies
  • 30 likes

[iOS][Other] How to delete downloaded songs in iOS (iPhone and iPad)

Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, there's no longer a selection for "Songs," the usual way to use the...

  • Casual Listener
  • Hi, Spotify Community-   As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, ther...
  • Loxer
  • Community Legend
  • 15345 Views
  • 1 replies
  • 2 likes
  • iOS
    Other
  • 15345 Views
  • 1 replies
  • 2 likes

Songs dissapearing

PlanPremiumCountrySwedenDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went to play it, and they were all gone. When I went to check how many songs were...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 7 Operating System iOS 10   My Question or Issue I recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went ...
  • Loxer
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Liked Songs Not adding in Correct Order

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs individually but it is ridiculous and absurd that I should have to do that when the...

  • Visitor
  • Plan Premium Country United States Device iPhone 7 Operating System iOS 12.4.1   My Question or Issue   I have had this issue a few times before and I ended up just adding songs ...
  • Loxer
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Saved Albums not automatically downloading anymore?

PlanPremiumCountrySweden DeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueIt used to be that when I saved (heart icon) an album it would automatically download, without having to click the download switch. I can’t find the “Automatical...

  • Regular
  • Plan Premium Country Sweden   Device iPhone 7 Plus Operating System iOS 12.2   My Question or Issue It used to be that when I saved (heart icon) an album it would automatically d...
  • Loxer
  • Community Legend
  • 1670 Views
  • 1 replies
  • 0 likes
  • 1670 Views
  • 1 replies
  • 0 likes

Discover weekly not updating?

Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working? PlanPremiumCountryAustraliaDeviceiPhone 6s PlusOperating SystemiOS 12.4.1 My ...

  • Casual Listener
  • Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working?     Plan Pre...
  • Loxer
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

None of the shuffle tip are helping for my iphone

I have looked for tips to stop shuffle, but I can’t get premium. I don’t have the “I” button or the arrows. I can’t find another trick to help the shuffle stop playing. I have a IPhone 8 and I’m think that it’s the brand, but I really think it's Spot...

BB584C31-24FA-4FE9-B9FD-BC3525110320.png ABEB3B68-7E5D-4D95-AAF4-081E237C7A4A.png
  • Visitor
  • I have looked for tips to stop shuffle, but I can’t get premium. I don’t have the “I” button or the arrows. I can’t find another trick to help the shuffle stop playing. I have a IPhone 8 and I’m thin...
  • Loxer
  • Community Legend
  • 445 Views
  • 2 replies
  • 0 likes
  • 445 Views
  • 2 replies
  • 0 likes

Spotify starts playing after hanging up a call using BlueTooth device. iOS 12.4.1

PlanFree/PremiumCountry DeviceiPhone XROperating SystemiOS 12.4.1 My Question or IssueI have a very annoying issue with spotify starting automatically as soon as I hang up a call when using my bluetooth headset. I´ve already tried to uninstall spotif...

  • Casual Listener
  • Plan Free/Premium Country   Device iPhone XR Operating System iOS 12.4.1   My Question or Issue I have a very annoying issue with spotify starting automatically as soon as I hang ...
  • Loxer
  • Community Legend
  • 2373 Views
  • 4 replies
  • 0 likes
  • 2373 Views
  • 4 replies
  • 0 likes

Hidden Song in Liked Songs Playlist

PlanFreeCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueFor some reason one of my liked songs is showing up as a hidden song in my playlist but when I scroll down to the hidden songs it's not in there and it only shows u...

  • Visitor
  •   Plan Free Country United States Device iPhone 6s Operating System iOS 13   My Question or Issue For some reason one of my liked songs is showing up as a hidden song in my p...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

"Liked Songs" Playlist automatically updated with songs from newly downloaded albums?

PlanPremiumCountry iPhone 8Operating SystemiOS 12.3.1 My Question or IssueJust woke up to the "updated" ui and I have some concerns... I spend a lot of time in remote areas with spotty cell service so I almost exclusively shuffle/listen to all of my ...

  • Casual Listener
  • Plan Premium Country     iPhone 8 Operating System iOS 12.3.1   My Question or Issue Just woke up to the "updated" ui and I have some concerns...  I spend a lot of time ...
  • dfresh613
  • Casual Listener
  • 9503 Views
  • 7 replies
  • 3 likes
  • 9503 Views
  • 7 replies
  • 3 likes

Local Files on iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 6s, Macbook Pro 2019 My Question or IssueI've followed all the directions for how to upload local files, but when I try to download the playlist on to my phone it says the playlist doesn't have any songs. T...

  • Visitor
  •   Plan Premium Country United States Device iPhone 6s, Macbook Pro 2019   My Question or Issue I've followed all the directions for how to upload local files, but when I try to dow...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Local Files Don't Show Up On Mobile

Details: premium plan on iOS 10 on an iPhone Xs/macOS sierraI understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do it again, the playlists I create to house the local ...

  • Visitor
  • Details: premium plan on iOS 10 on an iPhone Xs/macOS sierra I understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do...
  • Emilia_8
  • Community Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Solved!! number of downloaded tracks in my favorites playlist

I've 3 devices : iphone 6 plus => 2568 in my favorites playlisthuawei M5 => 2590 in my favorites playlistPC windows 10 => 2590 in my favorites playlistI should have the same number on all my devices.Thank you for helping

  • Casual Listener
  • I've 3 devices :  iphone 6 plus => 2568 in my favorites playlist huawei M5 => 2590 in my favorites playlist PC windows 10 => 2590 in my favorites playlist I should have th...
  • gifvert
  • Casual Listener
  • 666 Views
  • 2 replies
  • 0 likes
  • 666 Views
  • 2 replies
  • 0 likes

Spotify Radio not working

So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When I scroll all the way down, new songs will no longe...

  • Newbie
  • So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When...
  • Shuidong
  • Roadie
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Solved!! How can I use apple pass to pay for subscription ??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Shuidong
  • Roadie
  • 996 Views
  • 1 replies
  • 0 likes
  • 996 Views
  • 1 replies
  • 0 likes

Downloads have gray arrow

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.4.1 My Question or IssueI am subscribed to several different playlists which I download at home over wifi. I make sure all the downloads complete. However, when I go out and about, the playli...

  • Casual Listener
  • Plan Premium Country USA Device Iphone XR Operating System iOS 12.4.1   My Question or Issue I am subscribed to several different playlists which I download at home over wifi.  I ...
  • Adolwyn
  • Newbie
  • 2234 Views
  • 2 replies
  • 0 likes
  • 2234 Views
  • 2 replies
  • 0 likes

[iOS iPhone6s] TEAC Network player does no longer show up under available devices.

PlanPremiumCountryBelgiumDeviceiPhone 6sOperating SystemiOS 12.4.1My Question or IssueSince 1 or 2 months, the spotify app on my iPhone does no longer show our Teac NT-503 network player (home hifi).While I can connect to this device with the Teac ap...

  • Newbie
  • Plan Premium Country Belgium Device iPhone 6s Operating System iOS 12.4.1 My Question or Issue Since 1 or 2 months, the spotify app on my iPhone does no longer show our Teac NT-503 network p...
  • 568 Views
  • 0 replies
  • 0 likes
  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution Next From: Songs, automatically changing.

Device: iPhone 6Subscription: PremiumCountry: U.S.Speakers: Bose Soundbar 300 W/Sub using WiFi connectivity. VideoVideo 2 All apps, phone, and speakers are fully updated to the latest software. Issue: You can get a better idea of the issue I’m talkin...

  • Casual Listener
  •   Device: iPhone 6 Subscription: Premium Country: U.S. Speakers: Bose Soundbar 300 W/Sub using WiFi connectivity.   Video Video 2   All apps, phone, and speakers are fully upd...
  • Peter
  • Spotify Legend
  • 2435 Views
  • 12 replies
  • 0 likes
  • Bose
    Bose soundtouch app
    Next From: Songs
    Soundbar 300
    Spotify
  • 2435 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle play is not random

Shuffle play was bad before the update and now its worse. On my 442 song playlist, the same 30 or 35 tracks play over and over again and the other 400 songs I have barely heard once. I have had to delete songs because shuffle play was choosing them e...

  • Roadie
  • Shuffle play was bad before the update and now its worse. On my 442 song playlist, the same 30 or 35 tracks play over and over again and the other 400 songs I have barely heard once. I have had to de...
  • Katerina
  • Spotify Legend
  • 367663 Views
  • 523 replies
  • 498 likes
  • 367663 Views
  • 523 replies
  • 498 likes

Spotify Connect and pulse Flex speakers

Premium accountCountry Canada Device: Iphone 8 Operating Systemios 12.4.1 My Question or Issue:Spotifiy Connect not longer works with my bluesound pulse flex speakers. I've tried everything - up dating software/ deleteing and re-installing and the ap...

  • Visitor
  • Premium account Country Canada   Device: Iphone 8   Operating System ios 12.4.1   My Question or Issue: Spotifiy Connect not longer works with my bluesound pulse flex spea...
  • 578 Views
  • 0 replies
  • 1 likes
  • 578 Views
  • 0 replies
  • 1 likes

iOS (iPad) Searchbox/navigation disappears in ‘Your library’

PlanFree/PremiumCountryNetherlandsDeviceIpad Air (2019)Operating SystemiOS 12 My Question or IssueFollowing a search for an album in ‘Your library’, the searchbox, sorting and navigation elements disappear from the top of the screen. Navigating back ...

  • Casual Listener
  • Plan Free/Premium Country Netherlands Device Ipad Air (2019) Operating System iOS 12   My Question or Issue Following a search for an album in ‘Your library’, the searchbox, sorting an...
  • 0b5cur1ty
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes