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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

  • 37166 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Daily Mix only on shuffle, how to fix?

PlanFreeCountryU.S.DeviceiPhone 11Operating SystemiOS 13.4.0 My Question or IssueThis morning my daily mixes were suddenly only able to play on shuffle along with the release radar mix. I have tried a lot of things to try to get it back to normal, bu...

Casual Listener

  Plan Free Country U.S. Device iPhone 11 Operating System iOS 13.4.0   My Question or Issue This morning my daily mixes were suddenly only able to play on shuffle along with the...

Emilia_8

Community Legend

5547 Views

3 replies

0 likes

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  • 0 likes

Songs keep re-downloading in App

Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and it begins downloading around 1000 songs. It has rou...

Visitor

Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and ...

Billy-J

Spotify Star

688 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution I can’t go to the queue even if I’m premium please help me I don’t know if it’s my phones problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jamesg7392

Casual Listener

1404 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I cant download some albums

PlanPremium FamiliarCountryArgentinaDeviceiPhone 7Operating SystemiOS My Question or IssueI have premium, but i cant download some albums. i try A.R. Kane "Singles Collection" and R.A.P. Ferreira: "Purple Moonlight Pages "Its says that i have too muc...

Casual Listener

  Plan Premium Familiar Country Argentina Device iPhone 7 Operating System iOS    My Question or Issue I have premium, but i cant download some albums. i try A.R. Kane "Sing...

Strangeinstereo

Casual Listener

876 Views

2 replies

0 likes

Albums
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Spotify cannot find my chromecast

Plan: PremiumDevice: iPhone 8Operating System: iOS 13 My Question or Issue:As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device. Other apps such as Netflix and Youtube however do connect to my chrom...

Visitor

Plan: Premium Device: iPhone 8 Operating System: iOS 13   My Question or Issue: As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device...

809 Views

0 replies

1 likes

  • 809 Views
  • 0 replies
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Superuser Contribution Spotify spielt nur shuffle, obwohl ich Premium habe

Spotify PremiumCountry: Germany Device(iPhone 11 und MacBook Pro My Question or IssueIch habe das Problem, dass Spotify die Liste nicht nacheinander spielt, sondern nur noch shuffle kann- Ich habe aber einen Premium-Account und möchte die Titel von H...

Visitor

  Spotify Premium Country: Germany   Device (iPhone 11 und MacBook Pro     My Question or Issue Ich habe das Problem, dass Spotify die Liste nicht nacheinander spielt, so...

Ivan

Spotify Legend

4104 Views

2 replies

0 likes

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Solved!!Superuser Contribution Shuffle

I have Spotify Premium and I'm having trouble shuffling in playlists / albums. I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs? How do I shuffle into specific albums? It used to work it see...

Casual Listener

I have Spotify Premium and I'm having trouble shuffling in playlists / albums.  I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs?&nbs...

Ivan

Spotify Legend

977 Views

3 replies

0 likes

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Trouble playing Spotify on iPhone SE

Plan FreeFree/PremiumCountry USA Device iPhone SE(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Community, when I try to play songs on my iPhone, the song plays f...

Newbie

Plan Free Free/Premium Country USA   Device iPhone SE (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

Billy-J

Spotify Star

1200 Views

1 replies

1 likes

  • 1200 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution FOLLOWERS AND BLOCK

I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!

Regular

I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!

Ivan

Spotify Legend

986 Views

1 replies

1 likes

  • 986 Views
  • 1 replies
  • 1 likes

Connecting to certain Alexa devices from IOS via Spotify Connect not working

Plan - Family PlanCountry - UK DeviceIphone 11 ProOperating SystemIOS 13.3.1Spotify App Ver: 8.5.51.877 My Question or IssueSpotify Connect on certain Alexa devices are not being seen by the Spotify app on Ios devices. When I do Spotify connect on Al...

Casual Listener

Plan - Family Plan Country - UK   Device Iphone 11 Pro Operating System IOS 13.3.1 Spotify App Ver: 8.5.51.877   My Question or Issue Spotify Connect on certain Alexa devices are ...

degree360

Casual Listener

811 Views

1 replies

0 likes

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  • 1 replies
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My PC wont sync my offline songs to my iPhone no matter how much i try to sync it.

PlanFree/PremiumCountryUSDevice(iPhone 11 Pro Max)Operating System(iOS 13.4) My Question or Issueso, i've added a couple new songs to my already 14 hour offline music playlist, and no matter what i try to get the two to sync, they just wont. i've tri...

Visitor

Plan Free/Premium Country US Device (iPhone 11 Pro Max) Operating System (iOS 13.4)   My Question or Issue so, i've added a couple new songs to my already 14 hour offline music playlis...

465 Views

0 replies

0 likes

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Solved!!Superuser Contribution Recover local files using iPhone

Hi! I need Your help guys! For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to public this year. However, I put all my songs into the Spotify ...

Visitor

Hi! I need Your help guys!   For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to pub...

Mario

Spotify Legend

1748 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot download Spotify om iPhone se

PlanFree/PremiumCountry Device iPhone se(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device iPhone se (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Billy-J

Spotify Star

1241 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone SE new look 2020

PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 13.4 My Question or IssueHi, my iPhone SE is not getting the full new look. I get the home but i don't get the new shuffle button. My friends who have the same phone as me get it, but...

Visitor

Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 13.4   My Question or Issue Hi, my iPhone SE is not getting the full new look. I get the home but i don't get ...

Billy-J

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Playlist problem

PlanPremiumCountryWest Sussex Device(iPad 12.9 inch )Operating System(iOS 13.4) My Question or IssuePlaylist is not working I have selected the first song then it plays some random song instead of it flowing down my list it’s driving me mad I never h...

Visitor

Plan Premium Country West Sussex  Device (iPad 12.9 inch ) Operating System (iOS 13.4)   My Question or Issue Playlist is not working I have selected the first song then it plays ...

Billy-J

Spotify Star

811 Views

1 replies

2 likes

  • 811 Views
  • 1 replies
  • 2 likes

Superuser Contribution GAPLESS PLAYBACK NOT WORKING

Gapless playback & Crossfade is NOT working. It was working this morning but all of a sudden it skips to the track following what should be next. I have ALWAYS created and listened to my playlists with Gapless Playback ON and Crossfade set to 12s and...

Roadie

Gapless playback & Crossfade is NOT working.  It was working this morning but all of a sudden it skips to the track following what should be next.    I have ALWAYS created and li...

donkeylarry

Roadie

2390 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution [iOS] Mobile App: Missing artists?

PlanPremium DeviceiPhone 7s OSiOS 13.3.1 My Question or Issue:So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however I noticed something odd today. The ‘Artist’ tab used to show my followed artists + rec...

Newbie

Plan Premium   Device iPhone 7s   OS iOS 13.3.1   My Question or Issue: So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however ...

Mario

Spotify Legend

854 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Phone Won’t Open The Play Queue

PlanPremiumCountryUnited KingdomOperating SystemIphone 8, ios 13 My Question or IssueOut of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the queue no problem, but when I click the 3 dots in the top right corner, and ...

Visitor

Plan Premium Country United Kingdom Operating System Iphone 8, ios 13   My Question or Issue Out of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the que...

Ivan

Spotify Legend

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
  • 0 likes

Spotify on iphone not connecting to Sonos

My Question or IssueI used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even connect to airplay. I'm on the same network as the speak...

Casual Listener

My Question or Issue I used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even con...

Shadowyman

Visitor

2378 Views

3 replies

1 likes

  • 2378 Views
  • 3 replies
  • 1 likes