Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30702 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95429 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424718 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293858 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Gapless playback & Crossfade is NOT working. It was working this morning but all of a sudden it skips to the track following what should be next. I have ALWAYS created and listened to my playlists with Gapless Playback ON and Crossfade set to 12s and...
Gapless playback & Crossfade is NOT working. It was working this morning but all of a sudden it skips to the track following what should be next. I have ALWAYS created and li...
Roadie
2323 Views
2 replies
0 likes
PlanPremium DeviceiPhone 7s OSiOS 13.3.1 My Question or Issue:So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however I noticed something odd today. The ‘Artist’ tab used to show my followed artists + rec...
Plan Premium Device iPhone 7s OS iOS 13.3.1 My Question or Issue: So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however ...
Spotify Legend
844 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomOperating SystemIphone 8, ios 13 My Question or IssueOut of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the queue no problem, but when I click the 3 dots in the top right corner, and ...
Plan Premium Country United Kingdom Operating System Iphone 8, ios 13 My Question or Issue Out of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the que...
Spotify Legend
1192 Views
1 replies
0 likes
My Question or IssueI used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even connect to airplay. I'm on the same network as the speak...
My Question or Issue I used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even con...
Visitor
2341 Views
3 replies
1 likes
PlanPremiumCountryCanadaDeviceiphone 11Operating Systemlatest iOS update My Question or Issuewhen i am offline i cant search music by artist, the screen goes black, the songs are still saved and i can find them under the the saved song playlist.i am...
Plan Premium Country Canada Device iphone 11 Operating System latest iOS update My Question or Issue when i am offline i cant search music by artist, the screen goes black, ...
390 Views
0 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 8 plusOperating System: iOS 13.3.1 My Question or IssueRecently when I was listening to some music, I noticed that my "Go to queue" button wasn't working on my Spotify app. I have tried to restart my device and...
Plan: Premium Country: USA Device: iPhone 8 plus Operating System: iOS 13.3.1 My Question or Issue Recently when I was listening to some music, I noticed that my "Go to queue" ...
Spotify Legend
913 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Operating System(iOS 10, My Question or IssueIve been clicking the option, but it’s not letting me see the queue. I can still add to it but I can’t view or edit it all at. Like it’s not responding to me tap it...
Plan Free/Premium Country Device (iPhone 8, Operating System (iOS 10, My Question or Issue Ive been clicking the option, but it’s not letting me see the queue. I can sti...
Spotify Legend
711 Views
2 replies
1 likes
PlanPremiumCountryDenmarkDeviceiPhone 8SOperating SystemiOs 13.3.1 My Question or IssueSo I downloaded some songs from youtube, and put them in a playlist and everything works as it should. I can see the songs, hear the songs do whatever with the son...
Plan Premium Country Denmark Device iPhone 8S Operating System iOs 13.3.1 My Question or Issue So I downloaded some songs from youtube, and put them in a playlist and everything work...
Spotify Legend
691 Views
1 replies
0 likes
Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the album, it beings to play the album ... shuffled. Ho...
Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the ...
Spotify Legend
1850 Views
3 replies
1 likes
PlanPremiumUnited States DeviceiPhone 8 I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleting the app didn’t do anything. I can add songs to my queue but not see them...
Plan Premium United States Device iPhone 8 I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleti...
Spotify Star
535 Views
1 replies
0 likes
Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .
Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .
Spotify Star
1328 Views
1 replies
0 likes
well i need some help im using a iPhone 7 Plus. i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and my friends who owns a iPhone 8 have it? how do i get it? I havent got ...
well i need some help im using a iPhone 7 Plus. i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and m...
Spotify Star
576 Views
1 replies
0 likes
add the title says, i love eminem’s flow of lyrical acrobatics (anyone?) and i’m looking for similar artists to when eminem was in his early stages, like in rap god and godzilla, any suggestions? please suggest specific songs aswell as artists, it wo...
add the title says, i love eminem’s flow of lyrical acrobatics (anyone?) and i’m looking for similar artists to when eminem was in his early stages, like in rap god and godzilla, any suggestions? ple...
564 Views
0 replies
0 likes
We have 2 iPhone 6 one plays through a usb cable fine but the other one says no songs but when I change the track on my phone it then says no title but it is playing because you can see the track counting down and no volume we have tried restarting t...
We have 2 iPhone 6 one plays through a usb cable fine but the other one says no songs but when I change the track on my phone it then says no title but it is playing because you can see the track cou...
510 Views
0 replies
0 likes
spotify suggestions bugs sometimes since the deleted playlist always appear and some music stays there while they are not listening for a while
spotify suggestions bugs sometimes since the deleted playlist always appear and some music stays there while they are not listening for a while
343 Views
0 replies
0 likes
PlanFree CountryUnited States DeviceiPad Air 2 Operating SystemiOS 12.1 My Question or IssueIn the latest update the feature that allowed me to see when a playlist was last edited/created seems to have disappeared. The info used to displayed below th...
Plan Free Country United States Device iPad Air 2 Operating System iOS 12.1 My Question or Issue In the latest update the feature that allowed me to see when ...
338 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Downloaded songs won’t play offline unless my data is on. It’s the 3rd month in a row that 3...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
396 Views
0 replies
1 likes
PlanFreeCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan anyone help? basically i’ve started using spotify like a week ago. i have a free account. a couple of days ago i’ve noticed that all the pla...
Plan Free Country Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue can anyone help? basically i’ve started using spotify like...
Community Legend
474 Views
1 replies
0 likes
Device(iPhone 8, iPad pro 10.5, HomePod)Operating System(iOS 13.4) After updating Spotify (v 8.5.50) and iOS (13.4) I started to have a big problem with connection and sound of my stereo paired HomePods (OS 13.4). They are not playing as a stereo and...
Device (iPhone 8, iPad pro 10.5, HomePod) Operating System (iOS 13.4) After updating Spotify (v 8.5.50) and iOS (13.4) I started to have a big problem with connection and sound of my ster...
845 Views
0 replies
1 likes
Hi there!I've got a problem with my artist profile. I uploaded a cover picture, but it doesn't appear in the mobile app, instead there's my album cover somehow.. However it looks fine in the desktop application. Can you help me solve this problem, pl...
Hi there! I've got a problem with my artist profile. I uploaded a cover picture, but it doesn't appear in the mobile app, instead there's my album cover somehow.. However it looks fine in the deskto...
Community Legend
2550 Views
1 replies
0 likes
