Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237942 Views

27 replies

5 likes

  • 237942 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119178 Views

117 replies

13 likes

Other
  • 119178 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2718 Views

0 replies

0 likes

iOS
  • 2718 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305623 Views

62 replies

16 likes

  • 305623 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130938 Views

19 replies

38 likes

  • 130938 Views
  • 19 replies
  • 38 likes

Superuser Contribution Everytime I play music from the middle of my “liked songs” playlist, it goes back to the first song

Please help me. Everytime I play a song from in the middle of my “liked songs” playlist, it goes back to the very beginning and plays the first song and goes from there on. I’ve tried everything. I’ve deleted and redownloaded the app, restarted my ph...

Visitor

Please help me. Everytime I play a song from in the middle of my “liked songs” playlist, it goes back to the very beginning and plays the first song and goes from there on. I’ve tried everything. I’v...

Mario

Spotify Legend

1294 Views

3 replies

0 likes

  • 1294 Views
  • 3 replies
  • 0 likes

can’t share playlists

PlanPremiumCountry: USA DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue There are no longer the three dots in the upper right hand corner that allows you to share or edit playlists. I can share songs and al...

Visitor

Plan Premium Country: USA   Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   There are no longer the three dots in the...

user-removed

Not applicable

2223 Views

3 replies

1 likes

  • 2223 Views
  • 3 replies
  • 1 likes

Superuser Contribution Equalizer turning off on its own

PlanPremiumCountryCanadaDeviceiPhone 6s My Question or IssueThe equalizer is turning off on its own. It is showing as if it is on but as soon as i touch on graph with frequency settings it changes to on. This is happening when im listening in my 2018...

Casual Listener

  Plan Premium Country Canada Device iPhone 6s   My Question or Issue The equalizer is turning off on its own.   It is showing as if it is on but as soon as i touch on graph w...

Logiczny

Casual Listener

3047 Views

8 replies

2 likes

  • 3047 Views
  • 8 replies
  • 2 likes

Superuser Contribution Instagram Story Not Working

PlanPremiumCountryUSADeviceIphone 6sOperating SystemiOS 10 My Question or IssueWhen I try to share my public spotify playlist on to instagram stories spotify tells me “oops, sorry we can’t share that right now, try again later”. It has been doing thi...

Regular

Plan Premium Country USA Device Iphone 6s Operating System iOS 10   My Question or Issue When I try to share my public spotify playlist on to instagram stories spotify tells me “oops, ...

Ivan

Spotify Legend

1072 Views

4 replies

0 likes

  • 1072 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify skipping every other song on playlist

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS My Question or Issuewhen i play music from my playlist, every other songs is skipped

Visitor

Plan Premium Country   Device iPhone 8 Operating System iOS   My Question or Issue when i play music from my playlist, every other songs is skipped 

Elena

Moderator

1168 Views

1 replies

0 likes

  • 1168 Views
  • 1 replies
  • 0 likes

IOS 5.1.1 Spotify No Longer working

I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the device on / off etc but all I get is that it just keeps tryi...

Casual Listener

I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the...

batman15

Casual Listener

2789 Views

4 replies

0 likes

  • 2789 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see my next song in queue

Plan: PremiumCountry: ArgentinaDevice: iPhone 8Operating System: iOS 13.4 My Question or Issue Hi! Since like two years I'm having this same issue where I can't see the next song I added to my queue, what can I do to solve it? I've already tried rein...

Regular

Plan: Premium Country: Argentina Device: iPhone 8 Operating System: iOS 13.4   My Question or Issue   Hi! Since like two years I'm having this same issue where I ...

ghostmaxie

Regular

894 Views

4 replies

0 likes

  • 894 Views
  • 4 replies
  • 0 likes

Superuser Contribution iOS skips songs after 40 seconds to unknown songs

iPhone 11 ProiOS 13.4.1Premium PlanUSA I am new to Spotify and just downloaded it this week - April 2020. Spotify plays songs for about 40 seconds then skips to songs and playlists I don't even know. Never plays a song through. I've tried absolutely ...

Casual Listener

iPhone 11 Pro iOS 13.4.1 Premium Plan USA   I am new to Spotify and just downloaded it this week - April 2020. Spotify plays songs for about 40 seconds then skips to songs and playlists I d...

HelenRusso6

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Daily mix

Only half of my daily mix is shown and i can listen to any song on that playlist. The other half are stuck in the good evening( I don’t know what’s it called on the app right now it’s called that). I can’t listen to any song buy pressing on them. I c...

Visitor

Only half of my daily mix is shown and i can listen to any song on that playlist. The other half are stuck in the good evening( I don’t know what’s it called on the app right now it’s called that). I...

200E

Casual Listener

698 Views

2 replies

0 likes

  • 698 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with queue

PlanPremiumCountryUSADevice(iPhone 8 )Operating System(iOS 10) My Question or IssueWhen I put songs in the queue, the bottom song doesn't appear. It's just a blank space and sometimes the song never even plays at all. I'm gonna see if I can add a pic...

Visitor

Plan Premium Country USA Device (iPhone 8 ) Operating System (iOS 10)   My Question or Issue When I put songs in the queue, the bottom song doesn't appear. It's just a blank space and ...

Mario

Spotify Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Group Sessions Not Available

PlanPremium FamilyCountryUS DeviceiPhone 11 ProOperating System My Question or IssueHello. I do not have the “Group Session” option or the share code available on my “Devices Available” screen. I followed the instructions here: +https://support.spoti...

Newbie

  Plan Premium Family Country US   Device iPhone 11 Pro Operating System     My Question or Issue Hello. I do not have the “Group Session” option or the share code ava...

Tom

Community Legend

5041 Views

1 replies

0 likes

  • 5041 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song Order When Listening

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I'm listening to songs from my Library or "Liked Songs," the order randomly switches from the next song in the library to the top of the list. This is ex...

Casual Listener

Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I'm listening to songs from my Library or "Liked Songs," the order randomly s...

Elena

Moderator

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Solved!! Skype chat interrupts spotify

Hello people!Anyone noticed that a Skype chat automatically pause Spotify?it would be great if someone knows how to fix this as its rather annoying to not being able to text chat while listening to music. Using iPhone 11 Cheers!

Regular

Hello people! Anyone noticed that a Skype chat automatically pause Spotify? it would be great if someone knows how to fix this as its rather annoying to not being able to text chat while listening ...

MichaelJerzak

Composer

2347 Views

3 replies

0 likes

  • 2347 Views
  • 3 replies
  • 0 likes

Solved!! Sample Rate on Spotify iPhone vs Mac Desktop version using Chord Mojo greatly differ

HI, I recently bought a Chord Mojo DAC, but i am unable to get expected sample rates on my iphone using Spotify. I am a premium Spotify customer and have the settings on my iphone set to "extreme" for download etc and have resync to ensure all music ...

Newbie

HI,  I recently bought a Chord Mojo DAC, but i am unable to get expected sample rates on my iphone using Spotify.   I am a premium Spotify customer and have the settings on my iphone set...

peter-imrich

Newbie

28724 Views

7 replies

1 likes

  • 28724 Views
  • 7 replies
  • 1 likes

Superuser Contribution Shuffle button disabled

PlanPremiumCountryNetherlandsDeviceiPhone Xs,Operating SystemiOS 12.1.3 Since a few days ago, the shuffle button in the Now Playing screen is permanently disabled. It will not turn on. I've tried logging out and back in, uninstalling and reinstalling...

Casual Listener

Plan Premium Country Netherlands Device iPhone Xs, Operating System iOS 12.1.3   Since a few days ago, the shuffle button in the Now Playing screen is permanently disabled. It will not ...

LiveForIt

Casual Listener

4429 Views

10 replies

2 likes

  • 4429 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Can't turn off Behind The Lyrics

PlanPremiumCountryVietnamDeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueI can't turn off Behind The Lyrics, because when i go to setting i don't see a button "Behind The Lyrics" ON/OFF, just have ON/OFF Canvas. Please help me. Thanks...

Newbie

  Plan Premium Country Vietnam Device iPhone XS Max Operating System iOS 12.2   My Question or Issue I can't turn off Behind The Lyrics, because when i go to setting i don't see ...

Peter

Spotify Legend

81692 Views

12 replies

9 likes

  • 81692 Views
  • 12 replies
  • 9 likes

app randomly freezes

PlanPremiumCountryunited states DeviceiPhone 7Operating SystemiOS My Question or Issueafter a random amount of time the whole app will freeze but the song i am playing will play for a little while until the whole entire app disappears along with the ...

Newbie

Plan Premium Country united states   Device iPhone 7 Operating System iOS   My Question or Issue after a random amount of time the whole app will freeze but the song i am playing...

Douchiest_Cabin

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips and Stops music

PlanPremiumCountry DeviceiPhone 8 plus Operating SystemIOS 11 When using without earphones everything’s normal, but when I listen with earphones on the music keeps randomly pausing and skiping to the next one, also jumping forward and back for no rea...

Casual Listener

  Plan Premium Country   Device iPhone 8 plus  Operating System IOS 11   When using without earphones everything’s normal, but when I listen with earphones on the music ...

AzhayaC

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

App Freezes iPhone 4/2020

PlanPremiumCountryUSDeviceiPhone XR Operating SystemiOS 13.3.1 My Question or IssueThe app works fine until I try to connect it to another device within my network. (PS4, google home etc..) Then the main app on the phone freezes. It allows the music ...

Casual Listener

Plan Premium Country US Device iPhone XR  Operating System iOS 13.3.1   My Question or Issue The app works fine until I try to connect it to another device within my network. (PS4...

misterdj2994

Casual Listener

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Songs no longer playing

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemUp to date My Question or Issue Ive had the Novelists on my Spotify app for a while and was able to listen to all their albums. Then one day for no reason I was unable to play any of their song...

Casual Listener

Plan Premium Country Australia Device iPhone 7 Operating System Up to date    My Question or Issue   Ive had the Novelists on my Spotify app for a while and was able to list...

Kingrat

Visitor

2560 Views

5 replies

0 likes

Novelists
  • 2560 Views
  • 5 replies
  • 0 likes