Syncing between devices

[Kape1]

Plan

Premium

Device

IPhone X

Operating System

iOS 13.3.1

My Question or Issue

Hello,

I am trying to sync a mp3 audio file (that does not exist on spotify) through the local files feature.

I have already looked through the tutorials and followed the steps. The issue is that it shows up on my laptop and plays on my laptop just fine but it does not play on my phone, I get the error "Song not downloaded".

I have tried every other method and solution as well:

• Phone and laptop are connected to the same network (I have tried both wifi and 4G).
• I have tried installing and re-installing.
• I have tried turning off my firewall.
• "Download button" is toggled on.

This should be a simple process but its super frustrating...

I have seen other posts by people with the same issue however no solutions (that work for me) so far.