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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37119 Views
  • 15 replies
  • 36 likes
  • 37119 Views
  • 15 replies
  • 36 likes

Superuser Contribution Shuffle Acting Weirdly

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...

  • Casual Listener
  • I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...
  • Katerina
  • Spotify Legend
  • 1564 Views
  • 3 replies
  • 0 likes
  • 1564 Views
  • 3 replies
  • 0 likes

Ad glitches interrupting playlists

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...

  • Casual Listener
  • So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...
  • Jᴀᴄᴋ
  • Roadie
  • 1257 Views
  • 1 replies
  • 0 likes
  • ads interrupt playlists
    interrupt
    Playlists
  • 1257 Views
  • 1 replies
  • 0 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

  • Newbie
  • Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10)   My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
  • alexhoward8
  • Music Fan
  • 6926 Views
  • 6 replies
  • 1 likes
  • album
  • 6926 Views
  • 6 replies
  • 1 likes

I cant see my local files on my iphone

PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...

  • Newbie
  •   Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13   My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
  • AeroZ
  • Composer
  • 935 Views
  • 1 replies
  • 0 likes
  • 935 Views
  • 1 replies
  • 0 likes

I cannot see my local files songs on my iPhone

Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...

  • Newbie
  • Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina   Hello, Spotify community. I have been troubleshooting my probl...
  • 501 Views
  • 0 replies
  • 0 likes
  • 501 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Local songs won't show in app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...

  • Music Fan
  • Plan Premium Country Germany Device iPhone 6 Operating System Windows 10   My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...
  • kubik22333
  • Visitor
  • 4714 Views
  • 13 replies
  • 0 likes
  • 4714 Views
  • 13 replies
  • 0 likes

Can't Edit Playlists in IOS App

Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a Spotify rep for a few weeks about this problem and they have no idea w...

  • Roadie
  • Is this happening to anybody else too?   About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything.   *I've already been talking to a S...
  • bigunzzz
  • Roadie
  • 4926 Views
  • 9 replies
  • 1 likes
  • 4926 Views
  • 9 replies
  • 1 likes

[Connect] No volume adjustment when pressing volume keys

Plan-PremiumCountry-USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)-iPhone XR, iOS 13.1.3 When adjusting the volume while connected to my "Awesome New TV" nothing happens. My device...

  • Casual Listener
  • Plan -Premium Country -USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) -iPhone XR, iOS 13.1.3   Whe...
  • PigeonXtreme
  • Composer
  • 1100 Views
  • 4 replies
  • 0 likes
  • Connect
    iOS
    volume
  • 1100 Views
  • 4 replies
  • 0 likes

Weird issue with iOS 13, Spotify app, and Apple Music

PlanPremiumCountryUnited StatesDeviceiphone 11Operating SystemiOS 13 My Question or IssueI am having bizarre issues with a few albums/songs no longer playing on my phone. I believe the issue is relating to them having been saved as albums I purchased...

  • Casual Listener
  • Plan Premium Country United States Device iphone 11 Operating System iOS 13   My Question or Issue I am having bizarre issues with a few albums/songs no longer playing on my phone. I b...
  • 901 Views
  • 0 replies
  • 0 likes
  • 901 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Editing Playlist Song Order Broken

I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since the update, the edit function just has a pop-up wind...

  • Regular
  • I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since t...
  • westerlu77
  • Regular
  • 2587 Views
  • 4 replies
  • 1 likes
  • 2587 Views
  • 4 replies
  • 1 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

  • Visitor
  • Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity.    Workaround: Turn airplane mode on to force loadin...
  • 507 Views
  • 0 replies
  • 0 likes
  • Bug iOS
    Bug iPhone
    Download bug
    network
  • 507 Views
  • 0 replies
  • 0 likes

Spotify stops/pauses when receiving notification or entering an app

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

  • Casual Listener
  • I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
  • thaddeusward
  • Visitor
  • 2482 Views
  • 3 replies
  • 1 likes
  • 2482 Views
  • 3 replies
  • 1 likes

Solved!! Premium Subscribtion cannot be selected in iOS app

None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. PlanFreeCountryGermany DeviceiPhone 8 Operating SystemiOS 13.1.3 App Version 8.5.30.635 Different issue: .jpeg attachments are not supp...

  • Casual Listener
  •   None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans.      Plan Free Country Germany   Device iPhone ...
  • Kriiiii
  • Casual Listener
  • 861 Views
  • 5 replies
  • 0 likes
  • 861 Views
  • 5 replies
  • 0 likes

How to save a Single Song from an album offline

Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it will be removed from the offline album. Granted this...

  • Visitor
  • Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it w...
  • 785 Views
  • 0 replies
  • 0 likes
  • Offline download
    offline downloads
    saving music
  • 785 Views
  • 0 replies
  • 0 likes

Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum

  • Visitor
  • I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum
  • OviiiOne
  • Community Legend
  • 696 Views
  • 1 replies
  • 0 likes
  • 696 Views
  • 1 replies
  • 0 likes

Album Background

The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of reflected the album artwork. I thought that was ok but...

  • Casual Listener
  • The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of ref...
  • OneByBoo
  • Roadie
  • 835 Views
  • 1 replies
  • 0 likes
  • 835 Views
  • 1 replies
  • 0 likes

Why is local file support so bad?

What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanishing at least 5 times over the past 2 years! That's over ...

  • Casual Listener
  • What is the actual deal with local files and spotify?  I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanis...
  • 906 Views
  • 0 replies
  • 5 likes
  • 906 Views
  • 0 replies
  • 5 likes

Carplay start radio station from current playing song

I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. That's a really nice feature because you can only choose from ...

  • Casual Listener
  • I am new to Apple and Carplay, having come from Android / Android Auto.  One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. ...
  • 717 Views
  • 0 replies
  • 0 likes
  • 717 Views
  • 0 replies
  • 0 likes

Track skips 2-3 seconds ahead when switching back to Spotify in CarPlay

Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand side; Spotify opens and the current track skips ahe...

  • Casual Listener
  • Ever since the latest update, whenever switching back to Spotify/Now Playing in CarPlay, the track skips ahead 2-3 seconds. For example, you’re in Maps, and you tap the Spotify icon on the left hand ...
  • peroludiarom
  • Newbie
  • 3763 Views
  • 11 replies
  • 5 likes
  • Carplay
    iOS
  • 3763 Views
  • 11 replies
  • 5 likes

Using Spotify music for a TikTok video

Hi Spotify Community, I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever I open TicTok. It's an iPhone 8plus and software is updated. If a...

  • Visitor
  • Hi Spotify Community,    I'm having trouble using using Spotify music when I'm trying to make videos in TicTok. From reading it looks like I should be able to, but Spotify closes whenever...
  • MattSuda
  • Spotify Star
  • 17102 Views
  • 1 replies
  • 0 likes
  • Spotify closes when using TicTok
  • 17102 Views
  • 1 replies
  • 0 likes