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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37114 Views

41 replies

10 likes

  • 37114 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102582 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

  • 299113 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125805 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Lecture aléatoire d'un dossier avec plusieurs albums sur Iphone

BonjourSur mon imac, je peux lire en mode aléatoire une playlist et un dossier dans le leque se trouve plusieurs albums. Plus sur l'application Spotify de mon iphone, j'arrive à écouter une playlist en mode en aléatoire, mais pas un dossier qui compr...

Newbie

Bonjour Sur mon imac, je peux lire en mode aléatoire une playlist et un dossier dans le leque se trouve plusieurs albums. Plus sur l'application Spotify de mon iphone, j'arrive à écouter une pl...

Pierre_Arl

Visitor

1289 Views

3 replies

0 likes

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  • 3 replies
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New Interface

I like the new interface with an updated shuffle button and look of your playlists. However I had it for about 5 minutes and it disappeared and reverted back to the old look. Tried signing out and back in, deleting the app, etc. Anyone have a solutio...

Visitor

I like the new interface with an updated shuffle button and look of your playlists. However I had it for about 5 minutes and it disappeared and reverted back to the old look. Tried signing out and ba...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Shortened playlists on free account

PlanFreeDeviceiPhone XROperating SystemiOS 13 My Question or IssueI started using Spotify a week ago, and some of the premium features worked (unlimited skips, disabling shuffle) even though my account doesn't have a subscription. They stopped workin...

Casual Listener

Plan Free Device iPhone XR Operating System iOS 13   My Question or Issue I started using Spotify a week ago, and some of the premium features worked (unlimited skips, disabling shuffle)...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
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Superuser Contribution Reinstalled app and won't download or connect when on wifi

PlanPremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 13.4 My Question or IssueMy downloaded songs were not playing unless I was connected to wifi. So I deleted the app, updated the system hardwear, reinstalled the app now it will not load any of...

Visitor

Plan Premium Country Canada Device iPhone 7 Operating System iOS 13.4   My Question or Issue My downloaded songs were not playing unless I was connected to wifi. So I deleted the app, ...

Ivan

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do my downloaded songs refuse to load when I'm not connected to the internet?

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 13.3.1 Every time I try to listen to songs where I don't have access to WiFi, my downloaded songs won't load. I just see the three loading dots on the screen and nothing happens. On the pictu...

Newbie

Plan Premium Country Canada Device iPhone XR Operating System iOS 13.3.1   Every time I try to listen to songs where I don't have access to WiFi, my downloaded songs&nbsp...

Ivan

Spotify Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to transfer downloaded playlists between accounts?

Hello everyone,So here is the problem: I just decided to change my account that had lots of playlists in it to another new account. Most of the playlists were downloaded and i checked the storage and it was there so I thought that when I create the n...

Newbie

Hello everyone, So here is the problem: I just decided to change my account that had lots of playlists in it to another new account. Most of the playlists were downloaded and i checked the storage a...

Ivan

Spotify Legend

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist duplicated song without warning bug

My Question or IssueIf you already have a song in one your playlists, and hit the “add songs” button, and add an already existing song to your playlist, it will continue without giving you a warningNote: it only worked with me if I added songs from “...

Casual Listener

My Question or Issue If you already have a song in one your playlists, and hit the “add songs” button, and add an already existing song to your playlist, it will continue without giving you a warnin...

Mario

Spotify Legend

1361 Views

3 replies

0 likes

  • 1361 Views
  • 3 replies
  • 0 likes

Superuser Contribution In app sound

after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off

Visitor

after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off

Ivan

Spotify Legend

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs past alone

I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song that is not in my playlist. What can I do for this to ...

Visitor

I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song tha...

Mario

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dragging items in queue is buggy

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.1 My Question or IssueWith the lastest update (downloaded today), reordering items in the queue is very difficult. To reproduce: Play a song/playlist/etc.Open the queueScroll the ...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.1   My Question or Issue With the lastest update (downloaded today), reordering items in the queue is very...

Peter

Spotify Legend

13914 Views

15 replies

8 likes

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  • 15 replies
  • 8 likes

Solved!! Transfer song created in Logic Pro X from Apple Music Playlist to Spotify Playlist.

My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks

Casual Listener

    My Question or Issue   I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks   ...

BellaGorden

Regular

2925 Views

3 replies

0 likes

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  • 3 replies
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Autoplay problem - annoying Spotify voice notification

I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, more songs like it” or similar before playing the n...

Casual Listener

I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, ...

MiaG23

Visitor

3613 Views

9 replies

7 likes

  • 3613 Views
  • 9 replies
  • 7 likes

The last update

I have a problem on the last update of SpotifyBefore the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it will change to another song in another playlist, also ...

Casual Listener

I have a problem on the last update of Spotify Before the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it w...

Seedi1

Casual Listener

1208 Views

3 replies

0 likes

Social & Random
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  • 3 replies
  • 0 likes

Superuser Contribution Music stops after 30-40 seconds

preNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoDenmark iPhone XSOperating System(iOS 10 My Question or Issusthe music stops after 30-40 seconds also the songs I ...

Casual Listener

preNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Denmark   iPhone XS Operating System (iOS 10 &n...

Mvest71

Casual Listener

1978 Views

2 replies

0 likes

  • 1978 Views
  • 2 replies
  • 0 likes

Superuser Contribution Black screen on search results

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just black screen.

Regular

Plan Premium Country   Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   black screen is all that shows after typing in a search. No results just bla...

Ivan

Spotify Legend

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast position not remembered in app

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playback starts in is not where I stopped listening. The position in playback is abo...

Casual Listener

Plan Premium USA   Device iPhone 11 Operating System iOS 13   For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playb...

Rogdooley

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
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Superuser Contribution Artist page black

artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.

Casual Listener

artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black. 

Ivan

Spotify Legend

2378 Views

9 replies

7 likes

  • 2378 Views
  • 9 replies
  • 7 likes

Player Glitch in Slide Over View

My Question or IssueThe top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the border. PlanPremiumDeviceApple iPad Pro 11”Operating Syst...

Newbie

My Question or Issue The top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the bord...

pio90

Visitor

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

"Spotify: music and playlists" is not compatible with this iPad

PlanPremiumCountryArgentinaDeviceiPad miniOperating SystemiOS 9.3.5 My Question or IssueOk, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I need help to know any alternative to download the application and be able to...

Visitor

Plan Premium Country Argentina Device iPad mini Operating System iOS 9.3.5   My Question or Issue Ok, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I ...

785 Views

0 replies

0 likes

iOS
  • 785 Views
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