Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237963 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119199 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447585 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305629 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
First off here’s the detailsiPhone X iOS 11.4.1, premium spotify account (version 8.5.51.877). My issue is that every time i pick a song from the middle/not the first song of my liked(all of which are downloaded), it’ll play the song and then immedia...
First off here’s the details iPhone X iOS 11.4.1, premium spotify account (version 8.5.51.877). My issue is that every time i pick a song from the middle/not the first song of my liked(all of...
Spotify Star
1502 Views
3 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12.3.2 My Question or IssueSo I have an 8plus, with 12.3.2. I can hook up with HD Boom 4.3 via Bluetooth all works well, but I cannot via USB. When I hook up via USB the HD Box say no media fo...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12.3.2 My Question or Issue So I have an 8plus, with 12.3.2. I can hook up with HD Boom 4.3 via Bluetooth all w...
Regular
1745 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceiPhone 8 Plus Question or Issue I can’t connect with Apple ID
Plan Free Country USA Device iPhone 8 Plus Question or Issue I can’t connect with Apple ID
Spotify Legend
654 Views
2 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceiPhone XROperating SystemiOS 13.4 My Question or IssueWhen not connected to WiFi or Cellular Data to listen offline, in the playlist menu my liked songs are downloaded but upon entering the playlist, no songs are v...
Plan Premium Country South Africa Device iPhone XR Operating System iOS 13.4 My Question or Issue When not connected to WiFi or Cellular Data to listen offline, in the playlist menu ...
Casual Listener
1223 Views
2 replies
0 likes
PlanPremiumCountryItalyDeviceiPhone 7 / iOS 13.3.1 My Question or IssueWent to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I already has same issue couple of months ago, I had to reinstall the app. Is this somew...
Plan Premium Country Italy Device iPhone 7 / iOS 13.3.1 My Question or Issue Went to sleep with 100% battery, woke up with Spotify used all the battery with no reason. I alread...
Casual Listener
1083 Views
2 replies
0 likes
The album names text overlays the "SHUFFLE PLAY" icon on IOS.PlanPremiumCountryAustraliaDeviceiPhone 6sOperating SystemiOS 13.4 My Question or IssueMy album names text overlays the shuffle play button meaning some of it doesn't work. Image below.
The album names text overlays the "SHUFFLE PLAY" icon on IOS. Plan Premium Country Australia Device iPhone 6s Operating System iOS 13.4 My Question or Issue My album names text over...
Regular
1277 Views
2 replies
0 likes
Video During I’m watching a live preview of track, I opened the current playlist, and it’s happened. PlanPremiumCountryall App version Device
Video During I’m watching a live preview of track, I opened the current playlist, and it’s happened. Plan Premium Country all App version Device
Spotify Star
919 Views
2 replies
0 likes
PlanPremiumCountryFRANCEDeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I change from "Currently Playing" to "Play Queue" view there is a visual problem : for a second I see screens in partial overlaying transparency that I am not suppo...
Plan Premium Country FRANCE Device iPhone 7 Operating System iOS 13 My Question or Issue When I change from "Currently Playing" to "Play Queue" view there is a visual problem : ...
Spotify Star
988 Views
2 replies
1 likes
PlanPremiumCountryBrazil DeviceiPhone 11Operating SystemiOS 13.4 My IssueI just realized the X button used to delete all the text in the search bar is not aligned with the input box it is in
Plan Premium Country Brazil Device iPhone 11 Operating System iOS 13.4 My Issue I just realized the X button used to delete all the text in the search bar is not aligned with...
406 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn Australia, just switched to Spotify Premium from Free and use Bose Soundlink Revolve plus....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In Aust...
417 Views
0 replies
0 likes
PlanPremiumCountrySweden DeviceIphone SE Operating System(iOS 10) Hi, Can somebody tell me abouth spotify bluetooth quality on ios? How does the transcoding work? My headphones supports aac and aptx but from my understanding ios only outputs aac and ...
Plan Premium Country Sweden Device Iphone SE Operating System (iOS 10) Hi, Can somebody tell me abouth spotify bluetooth quality on ios? How does the tr...
858 Views
0 replies
0 likes
My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completely different from one app to another. I would like to kno...
My mother and I share a family account. We have the same IPhone, with the same version, and the Spotify app is updated to the last version in both phones. But the artist page layout is completel...
Community Legend
1180 Views
1 replies
0 likes
PlanFreeCountryU.S.DeviceiPhone 11Operating SystemiOS 13.4.0 My Question or IssueThis morning my daily mixes were suddenly only able to play on shuffle along with the release radar mix. I have tried a lot of things to try to get it back to normal, bu...
Plan Free Country U.S. Device iPhone 11 Operating System iOS 13.4.0 My Question or Issue This morning my daily mixes were suddenly only able to play on shuffle along with the...
Community Legend
5574 Views
3 replies
0 likes
Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and it begins downloading around 1000 songs. It has rou...
Hi there - I'm using the current up to date version of Spotify on my iPhone 11. Every few days, the app keeps re-downloading around a third of my saved/downloaded albums...meaning I load the app and ...
Spotify Star
709 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1435 Views
3 replies
0 likes
PlanPremium FamiliarCountryArgentinaDeviceiPhone 7Operating SystemiOS My Question or IssueI have premium, but i cant download some albums. i try A.R. Kane "Singles Collection" and R.A.P. Ferreira: "Purple Moonlight Pages "Its says that i have too muc...
Plan Premium Familiar Country Argentina Device iPhone 7 Operating System iOS My Question or Issue I have premium, but i cant download some albums. i try A.R. Kane "Sing...
Casual Listener
908 Views
2 replies
0 likes
Plan: PremiumDevice: iPhone 8Operating System: iOS 13 My Question or Issue:As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device. Other apps such as Netflix and Youtube however do connect to my chrom...
Plan: Premium Device: iPhone 8 Operating System: iOS 13 My Question or Issue: As of a few days ago the spotify app on my phone won’t show my chromecast anymore as an available device...
836 Views
0 replies
1 likes
Spotify PremiumCountry: Germany Device(iPhone 11 und MacBook Pro My Question or IssueIch habe das Problem, dass Spotify die Liste nicht nacheinander spielt, sondern nur noch shuffle kann- Ich habe aber einen Premium-Account und möchte die Titel von H...
Spotify Premium Country: Germany Device (iPhone 11 und MacBook Pro My Question or Issue Ich habe das Problem, dass Spotify die Liste nicht nacheinander spielt, so...
Spotify Legend
4142 Views
2 replies
0 likes
I have Spotify Premium and I'm having trouble shuffling in playlists / albums. I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs? How do I shuffle into specific albums? It used to work it see...
I have Spotify Premium and I'm having trouble shuffling in playlists / albums. I hit the shuffle button but it won't shuffle in the correct playlist or album it just shuffles random songs?&nbs...
Spotify Legend
1029 Views
3 replies
0 likes
Plan FreeFree/PremiumCountry USA Device iPhone SE(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Community, when I try to play songs on my iPhone, the song plays f...
Plan Free Free/Premium Country USA Device iPhone SE (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Spotify Star
1231 Views
1 replies
1 likes
