Announcements

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • RESTORELOCALFILESYNC
  • Regular
  • 701 Views
  • 11 replies
  • 1 likes
  • 701 Views
  • 11 replies
  • 1 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343309 Views
  • 865 replies
  • 319 likes
  • 343309 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67860 Views
  • 123 replies
  • 32 likes
  • 67860 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12750 Views
  • 8 replies
  • 0 likes
  • 12750 Views
  • 8 replies
  • 0 likes

PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

  • Casual Listener
  •   Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios  12.1.4    My Question or Issue So Recently , somewhere around this n...
  • 544 Views
  • 0 replies
  • 0 likes
  • deleted
    Favorites
    library
    Not showing up
    not working
    Removed
  • 544 Views
  • 0 replies
  • 0 likes

Remove suggestions from Home page

GI am a premium member. I use Spotify on iPhone and iPad apps. Is there a way to remove the suggeted songs/artists/playlists from the home page? Your suggestions have not changed for months and I’m sorry to say but I am sick of seeing same album or p...

  • Casual Listener
  • GI am a premium member. I use Spotify on iPhone and iPad apps.    Is there a way to remove the suggeted songs/artists/playlists from the home page?   Your suggestions have not chan...
  • kai001
  • Casual Listener
  • 10368 Views
  • 2 replies
  • 36 likes
  • 10368 Views
  • 2 replies
  • 36 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

  • Casual Listener
  • Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
  • Loxer
  • Spotify Star
  • 758 Views
  • 1 replies
  • 0 likes
  • 758 Views
  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

  • Newbie
  •   Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
  • Loxer
  • Spotify Star
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

  • Newbie
  • Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...
  • Loxer
  • Spotify Star
  • 788 Views
  • 1 replies
  • 0 likes
  • 788 Views
  • 1 replies
  • 0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

  • Newbie
  • I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...
  • Loxer
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

  • Newbie
  • Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

  • Newbie
  • hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my devic...
  • nairdab
  • Regular
  • 961 Views
  • 3 replies
  • 0 likes
  • 961 Views
  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

  • Newbie
  • I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...
  • 640 Views
  • 0 replies
  • 3 likes
  • 640 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

  • Newbie
  • Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...
  • 794 Views
  • 0 replies
  • 0 likes
  • Playback Failed
  • 794 Views
  • 0 replies
  • 0 likes

Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

  • Casual Listener
  • In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  
  • Guerola85
  • Casual Listener
  • 432 Views
  • 2 replies
  • 0 likes
  • 432 Views
  • 2 replies
  • 0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

  • Newbie
  • Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

  • Casual Listener
  • So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

I log in but can’t do anything

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...

  • Newbie
  • I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
  • Loxer
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

PREMIUM USER - Lost my local files on my IPAD...can't download them now

PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...

  • Gig Goer
  • Plan Premium Country  USA Device IPad Pro Operating System (iOS 12   My Question or Issue  I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Can not save songs to library

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...

  • Newbie
  • hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work.  Thanks! Pla...
  • Loxer
  • Spotify Star
  • 1169 Views
  • 1 replies
  • 0 likes
  • 1169 Views
  • 1 replies
  • 0 likes

Genius does not work.

PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue  Genius behind the lyrics does not work. And i cant find genius in the se...
  • Loxer
  • Spotify Star
  • 4354 Views
  • 1 replies
  • 1 likes
  • 4354 Views
  • 1 replies
  • 1 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

  • Newbie
  • Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...
  • Loxer
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes