Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
42525 Views
15 replies
36 likes

42525 Views
15 replies
36 likes

Will no one own responsibility for this???

Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you know what I get, 2 months from apple back..... 2 MONTHS........

Angie_vs
Visitor
Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you k...
2019-11-07 9:34:02 PM
2019-11-23 8:43:55 PM
Loxer
Community Legend
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

[iOS] Accessibility for the blind-low vision broken

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those with low/no vision it makes navigation unnecessaril...

Cogsworth
Visitor
The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those ...
2019-11-09 3:41:28 AM
2019-11-23 8:39:49 PM
Loxer
Community Legend
431 Views
1 replies
0 likes
iOS

431 Views
1 replies
0 likes

Can't sort Liked songs by downloaded?

PlanPremiumCountryUSDevice(iPhone Operating System(iOS 10) My Question or IssueWith this new Liked songs playlist taking over for the Songs category it's impossible to only view my offline songs (without taking my whole device offline I guess) Can we...

hefightabear
Regular
Plan Premium Country US Device (iPhone 😎 Operating System (iOS 10) My Question or Issue With this new Liked songs playlist taking over for the Songs category it's impossible to only...
2019-06-19 7:58:38 PM
2019-11-23 12:25:18 PM
user-removed
Not applicable
2585 Views
7 replies
6 likes

2585 Views
7 replies
6 likes

Not playing the playlist songs

PlanPremiumCountryUSA Deviceiphone XROperating SystemMost updated ios My Question or Issue For the last week, I am selecting playlists or radio and it will play the first song but then it goes to completely random music. And I mean random. No artists...

Lyssa13
Casual Listener
Plan Premium Country USA Device iphone XR Operating System Most updated ios My Question or Issue For the last week, I am selecting playlists or radio and it w...
2019-06-13 6:04:15 AM
2019-11-23 4:39:33 AM
jhlc
Visitor
890 Views
2 replies
0 likes

890 Views
2 replies
0 likes

iOS Download Error

PlanPremiumDeviceiPhone XsOperating SystemiOS 12 My Issue"Download Error - downloading has stopped because there's no space left on this device."I keep getting this error message even though I have plenty of space left on my device. I have seen simil...

aleanguera
Visitor
Plan Premium Device iPhone Xs Operating System iOS 12 My Issue "Download Error - downloading has stopped because there's no space left on this device." I keep getting this error messa...
2019-11-09 1:23:56 AM
2019-11-22 8:27:36 PM
Loxer
Community Legend
709 Views
1 replies
1 likes
Download error

709 Views
1 replies
1 likes

Spotify on iPhone 6 doesn't start

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 10 My Question or IssueWhenever I tap on Spotify, it doesn't open.And I mean it, there's no crash it seems.The app doesn't even start, the icon seems to gray out a little, so it registered a...

Monica1213
Regular
Plan Premium Country Germany Device iPhone 6 Operating System iOS 10 My Question or Issue Whenever I tap on Spotify, it doesn't open. And I mean it, there's no crash it seem...
2019-11-09 2:50:29 AM
2019-11-22 8:06:59 PM
Loxer
Community Legend
726 Views
1 replies
0 likes
iOS
iphone
open
start

726 Views
1 replies
0 likes

Save a single song

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI always used to be able to save a single song of an artist to my library. Since the new update it seems I have to save/like a complete album...

Svbrussel
Visitor
Plan Premium Country Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I always used to be able to save a single song of an ...
2019-07-19 3:00:04 PM
2019-11-22 6:50:41 PM
JoBoy
Casual Listener
1638 Views
2 replies
1 likes

1638 Views
2 replies
1 likes

Unable to play one song on an album

PlanPremiumCountryUSADeviceiPhone XROperating Systemios 12.4.1My Question or IssueHello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the three dots to the side and then the "Allow to play this song" option...

crashNburn131
Visitor
Plan Premium Country USA Device iPhone XR Operating System ios 12.4.1 My Question or Issue Hello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the...
2019-11-06 11:12:55 PM
2019-11-22 6:36:26 PM
Loxer
Community Legend
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

[iOS][Other] Instructions given by Spotify to reinstall the app are in correct.

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the app. Press the home button to get back to the normal...

Beg181
Visitor
To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the a...
2019-11-06 5:15:00 PM
2019-11-22 6:36:16 PM
Loxer
Community Legend
443 Views
1 replies
0 likes
iOS
Other

443 Views
1 replies
0 likes

Spotify not connecting to apple Carplay

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that it was unable to load but usually the screen is just blan...

Gwen_cousins
Newbie
Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that...
2019-11-21 10:45:24 PM
2019-11-22 12:27:19 PM
Appaz
Visitor
1248 Views
1 replies
1 likes
Carplay

1248 Views
1 replies
1 likes

Spotify stops playing randomly on my iPhone and on Alexa devices

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the music output, but when I look at my Spotify phone ap...

btrace83
Casual Listener
I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the m...
2019-11-22 2:32:15 AM
1734 Views
0 replies
0 likes

1734 Views
0 replies
0 likes

PREMIUM USER NOW GETTING ADS???!?!?!!

so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!

the_toutaku
Gig Goer
so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!
2019-11-19 12:04:55 AM
2019-11-22 2:14:58 AM
Billy-J
Spotify Star
1178 Views
3 replies
1 likes

1178 Views
3 replies
1 likes

Ad failed playback due to location

Free PlanUnited States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due to location is the error. Then it won't push through, I have to shut down Spotify and restart. I have tri...

px-bhvmjuw_
Newbie
Free Plan United States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due t...
2018-05-27 8:17:29 PM
2019-11-21 11:10:08 PM
rdebruyn
Casual Listener
1138 Views
1 replies
1 likes

1138 Views
1 replies
1 likes

Artist “About” page text not appearing on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemIOS 13.3 My Question or IssueFor many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt opens the About page, but no text appears (only photos).

tedbarnett
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System IOS 13.3 My Question or Issue For many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt op...
2019-11-21 2:56:48 AM
2019-11-21 8:17:09 PM
OneByBoo
Roadie
698 Views
1 replies
0 likes

698 Views
1 replies
0 likes

Spotify connect stopped working

Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect.Have uninstalled bose app, spotify but no help.It says that spotify connect is not active on that device. PlanPremiumCountryswedenDevicema...

erdu
Casual Listener
Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect. Have uninstalled bose app, spotify but no help. It says that spotify connect is not ...
2019-11-15 12:28:26 PM
2019-11-21 6:56:52 PM
erdu
Casual Listener
3480 Views
6 replies
3 likes

3480 Views
6 replies
3 likes

Superuser Contribution Shuffle Acting Weirdly

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...

JDOG_TD
Casual Listener
I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...
2019-10-10 2:12:23 AM
2019-11-21 1:23:45 PM
Katerina
Spotify Legend
1571 Views
3 replies
0 likes

1571 Views
3 replies
0 likes

Ad glitches interrupting playlists

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...

arthurmaturo
Casual Listener
So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...
2019-11-21 3:04:08 AM
2019-11-21 3:09:51 AM
Jᴀᴄᴋ
Roadie
1270 Views
1 replies
0 likes
ads interrupt playlists
interrupt
Playlists

1270 Views
1 replies
0 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

MatildeM
Newbie
Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10) My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
2019-06-19 6:38:44 PM
2019-11-20 8:35:53 PM
alexhoward8
Music Fan
6981 Views
6 replies
1 likes
album

6981 Views
6 replies
1 likes

I cant see my local files on my iphone

PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...

llew89
Newbie
Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13 My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
2019-11-20 11:03:43 AM
2019-11-20 2:15:19 PM
AeroZ
Composer
947 Views
1 replies
0 likes

947 Views
1 replies
0 likes

I cannot see my local files songs on my iPhone

Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...

tedstah
Newbie
Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my probl...
2019-11-19 9:55:27 PM
506 Views
0 replies
0 likes

506 Views
0 replies
0 likes

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