Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27634 Views
13 replies
33 likes

27634 Views
13 replies
33 likes

Spotify mobile radio not working

PlanPremiumDeviceiPhone XROperating SystemiOS 13 This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in the radio, the black box comes up in the middle of the screen with the...

-oli-
Visitor
Plan Premium Device iPhone XR Operating System iOS 13 This happens whenever I start or use a radio based on one of the playlists I have created. When I try to like or dislike a song in ...
2019-10-06 7:58:43 PM
2019-10-06 11:55:07 PM
eltoch
Composer
1005 Views
1 replies
3 likes

1005 Views
1 replies
3 likes

New Bug with Spotify connect

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhen I use Spotify connect to cast to Roku or the desktop app, it still makes me shuffle unless I use the other device to control the music. This has been happening since the...

lance_374
Casual Listener
Plan Free Country US Device iPhone 7 Operating System iOS 12.4 My Question or Issue When I use Spotify connect to cast to Roku or the desktop app, it still makes me shuffle unl...
2019-08-15 2:06:34 AM
2019-10-06 12:54:49 PM
lance_374
Casual Listener
723 Views
1 replies
1 likes

723 Views
1 replies
1 likes

I Can't Download Spotify on my Iphone

PlanPremiumCountryBrazilDeviceIphone 4Operating SystemiOS 9.3.6/Windows 10 My Question or IssueI cannot download it on the App Store simply because it requires iOS 10 or superior. I have researched the issue and found that I can download/purchase Spo...

WilhelminaMotta
Visitor
Plan Premium Country Brazil Device Iphone 4 Operating System iOS 9.3.6/Windows 10 My Question or Issue I cannot download it on the App Store simply because it requires iOS 10 or supe...
2019-10-06 3:30:27 AM
2019-10-06 10:09:24 AM
Loxer
Community Legend
1300 Views
1 replies
0 likes

1300 Views
1 replies
0 likes

App is crashing

Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music, so I had to pay for a month of Apple Music. Pleas...

Fastpace
Casual Listener
Today my Spotify App started crashing. After few seconds playing a song, it stops and the app freezes. I deleted the app and downloaded ii twice, but the problem persists. I can't drive without music...
2019-10-06 2:41:06 AM
2019-10-06 10:05:36 AM
Loxer
Community Legend
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Solved!! App Crashes after iOS 13.1.2 Update

DeviceiPhone XSOperating SystemiOS 13.1.2 My Question or IssueJust updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately crashes. Is this a bug with the Spotify app, or the iOS versions I am cu...

Jack_stetz
Casual Listener
Device iPhone XS Operating System iOS 13.1.2 My Question or Issue Just updated my phone to iOS 13.1.2. When I click on the app, the Spotify logo appears and then the app immediately cras...
2019-10-05 9:40:13 PM
2019-10-05 12:46:01 AM
Jack_stetz
Casual Listener
7706 Views
2 replies
1 likes

7706 Views
2 replies
1 likes

Spotify queue visual bug with iOS smaller text size

PlanPremiumCountryColombiaDevice(iPhone SE)Operating System(iOS 13.1.2) My Question or IssueWhen you change the default text size to the third-to-last text size, Spotify queue glitches and doesn't show the name of the song in queue just shows a black...

Juandiolea
Newbie
Plan Premium Country Colombia Device (iPhone SE) Operating System (iOS 13.1.2) My Question or Issue When you change the default text size to the third-to-last text size, Spotify queu...
2019-10-05 10:27:01 PM
2019-10-05 12:20:42 AM
Loxer
Community Legend
706 Views
1 replies
0 likes

706 Views
1 replies
0 likes

ERROR when sharing Spotify to IG Story

PlanPremiumCountryPolandDeviceiPhone 8iOs 13.1.2 My Question or IssueHello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ongoing issue? Both apps are up to date. Thanks in advance!!

mejs
Visitor
Plan Premium Country Poland Device iPhone 8 iOs 13.1.2 My Question or Issue Hello! I've been facing an error when trying to share Spotify music to IG Stories - is there an ong...
2019-10-05 10:00:25 PM
2019-10-05 10:10:53 PM
Emilia_8
Community Legend
932 Views
1 replies
0 likes

932 Views
1 replies
0 likes

Apple Watch app stopped connecting to iPhone Spotify app.

PlanFamily PremiumCountryUSiPhone XsOperating System(WatchOS 6 and iOS 13). Latest updates applied. My Question or IssueThe watch app would. It connect to iPhone app. So can't see what's playing. It kinda partially connected because I can see my libr...

Vlad360
Casual Listener
Plan Family Premium Country US iPhone Xs Operating System (WatchOS 6 and iOS 13). Latest updates applied. My Question or Issue The watch app would. It connect to iPhone app. So ...
2019-10-05 7:22:34 PM
787 Views
0 replies
3 likes

787 Views
0 replies
3 likes

Solved!! Can't share Spotify songs to Instagram Stories

Plan: PremiumCountry: ChileDevice: iPhone X, 2018Operating System: iOS 13.1.2 For a couple of days now, I can't post songs to Instagram Stories, all of my apps are up to date. I try to post it and there's a pop-up that says "Sorry we couldn't share, ...

javicontreras90
Newbie
Plan: Premium Country: Chile Device: iPhone X, 2018 Operating System: iOS 13.1.2 For a couple of days now, I can't post songs to Instagram Stories, all of my a...
2019-10-05 5:59:45 PM
2019-10-05 6:34:37 PM
Loxer
Community Legend
2018 Views
1 replies
4 likes

2018 Views
1 replies
4 likes

Shuffle not toggled on but album is still shuffling sons iphone 8

iphone 8 running iOS 13.1.2 See screen recordingSong playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.

heybex
Casual Listener
iphone 8 running iOS 13.1.2 See screen recording Song playing from album, shuffle is NOT selected, when first song ends app plays another random song instead of the NEXT song on the album.&...
2019-10-04 9:59:25 PM
2019-10-05 2:19:54 PM
heybex
Casual Listener
847 Views
2 replies
0 likes

847 Views
2 replies
0 likes

Can’t share on Instagram stories

PlanPremiumCountryMalaysiaDevice(iPhone 11 ProOperating System(iOS 13 My Question or IssueCan't share on Instagram stories

eunice5616
Casual Listener
Plan Premium Country Malaysia Device (iPhone 11 Pro Operating System (iOS 13 My Question or Issue Can't share on Instagram stories
2019-09-28 4:56:22 AM
2019-10-05 11:42:23 AM
eunice5616
Casual Listener
1029 Views
2 replies
3 likes

1029 Views
2 replies
3 likes

New Update, New iPad design

PlanPremiumCountrySpainDeviceIpad Pro 10,5 New update and new design. Every time I open spotify, it has a new design. The interesting thing about this design: If you add a podcast to a playlist, the album covers automatically appear next to the songs...

03-ckyvl_ivh5
Roadie
Plan Premium Country Spain Device Ipad Pro 10,5 New update and new design. Every time I open spotify, it has a new design. The interesting thing about this design: If you add a...
2019-10-04 9:05:19 PM
2019-10-05 11:41:12 AM
03-ckyvl_ivh5
Roadie
2224 Views
3 replies
2 likes

2224 Views
3 replies
2 likes

Solved!! Loop feature not accessible. Was it removed?

PlanFreeCountryIrelandDeviceIpad 4 MiniOperating SystemIOS 12.2 My Question or IssueHi! So spotify seemed to have received an update on IOS but there are already some issues. First the loop button is no longer visible or accessible. Ive read the FAQ ...

ghosthuntrr
Visitor
Plan Free Country Ireland Device Ipad 4 Mini Operating System IOS 12.2 My Question or Issue Hi! So spotify seemed to have received an update on IOS but there are already some issues....
2019-10-04 7:49:17 PM
2019-10-05 9:39:05 AM
Loxer
Community Legend
741 Views
1 replies
0 likes

741 Views
1 replies
0 likes

How to sync offline songs with your iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My local songs wouldn't sync with my iPhone (iPhone XS), they would stay in gray and I would...

Nepetronic
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-10-04 8:23:39 PM
728 Views
0 replies
2 likes

728 Views
0 replies
2 likes

Order songs playlist.

PlanPremiumCountryArgentinaDevice(iPhone Operating System(iOS 13) My Question or IssueHello, I would like to order the songs from my playlist from recent to older aggregates, but with the mobile application I cannot. Any ideas? Hola, me gustaria sabe...

Perk87
Casual Listener
Plan Premium Country Argentina Device (iPhone 😎 Operating System (iOS 13) My Question or Issue Hello, I would like to order the songs from my playlist from recent to older aggregate...
2019-10-04 7:02:12 PM
2019-10-04 7:31:00 PM
Perk87
Casual Listener
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

iOS queue isn't working properly

PlanPremium CountryUnited States DeviceiPhone 6s Operating SystemiOS 13.1.2 My Question or IssueMy queue has not worked properly for a while. The last track in the queue is never visible. Using the touchscreen to move tracks is jerky and will sometim...

Allove79
Music Fan
Plan Premium Country United States Device iPhone 6s Operating System iOS 13.1.2 My Question or Issue My queue has not worked properly for a while. The last tr...
2019-10-04 2:06:53 PM
2019-10-04 4:42:48 PM
Loxer
Community Legend
696 Views
1 replies
0 likes

696 Views
1 replies
0 likes

Can't share anything to Instagram Stories

PlanPremiumCountryLithuaniaDeviceiPhone XROperating SystemiOS 13.1.2Spotify Version 8.5.25Instagram Version112.0 My Question or IssueCan't share anything (playlist, song, album, etc.) to Instagram Stories. Was working 2 weeks ago. Not working until t...

aciplyte
Visitor
Plan Premium Country Lithuania Device iPhone XR Operating System iOS 13.1.2 Spotify Version 8.5.25 Instagram Version 112.0 My Question or Issue Can't share anything (playli...
2019-10-03 12:24:02 AM
2019-10-03 12:33:16 AM
Jacob
Community Legend
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

[iOS][Other] No rewind on lock screen iOS 13

Hello! When I lock my screen and I'm playing music I'm unable to rewind a song. A hamburger menu appears that allows me to Thumb up/down a song. How do I get rewind back? I've uninstalled the app a number of times, on a fresh install it works but wit...

djchills
Visitor
Hello! When I lock my screen and I'm playing music I'm unable to rewind a song. A hamburger menu appears that allows me to Thumb up/down a song. H...
2019-10-03 12:57:08 PM
2019-10-03 10:56:53 PM
Loxer
Community Legend
753 Views
1 replies
0 likes
iOS
Other

753 Views
1 replies
0 likes

Next/Skip Song Bug

PlanPremiumDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueWhen I press next to skip a song it restarts that song instead. The song name changes but the album art will not. The song time/progress are blank. Pressing skip a second time s...

jtamburlin2
Visitor
Plan Premium Device iPhone 11 Pro Operating System iOS 13 My Question or Issue When I press next to skip a song it restarts that song instead. The song name changes but the album art w...
2019-10-03 5:24:37 PM
2019-10-03 10:50:04 PM
Loxer
Community Legend
717 Views
1 replies
0 likes

717 Views
1 replies
0 likes

I need an Old version of Spotify for a first gen IPad running ios 9.3

HiI'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app store, download spotify on it and then connect the ipad to t...

alior101
Casual Listener
Hi I'm a premium user with an old IPad mini Gen 1. I'm trying to install Spotify but it tells me it needs IOS 10. I did a search and found few suggestions (like dowloading old itune with app ...
2019-09-25 10:20:40 AM
2019-10-03 9:55:08 PM
steve846
Casual Listener
4036 Views
5 replies
1 likes

4036 Views
5 replies
1 likes

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