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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237971 Views

27 replies

5 likes

  • 237971 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119206 Views

117 replies

13 likes

Other
  • 119206 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2720 Views

0 replies

0 likes

iOS
  • 2720 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305631 Views

62 replies

16 likes

  • 305631 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130942 Views

19 replies

38 likes

  • 130942 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution FOLLOWERS AND BLOCK

I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!

Regular

I want to remove someone from my followers. We should can block someone so automatically he/she unfollowes us. Please update. This is very necessary!!

Ivan

Spotify Legend

1023 Views

1 replies

1 likes

  • 1023 Views
  • 1 replies
  • 1 likes

Connecting to certain Alexa devices from IOS via Spotify Connect not working

Plan - Family PlanCountry - UK DeviceIphone 11 ProOperating SystemIOS 13.3.1Spotify App Ver: 8.5.51.877 My Question or IssueSpotify Connect on certain Alexa devices are not being seen by the Spotify app on Ios devices. When I do Spotify connect on Al...

Casual Listener

Plan - Family Plan Country - UK   Device Iphone 11 Pro Operating System IOS 13.3.1 Spotify App Ver: 8.5.51.877   My Question or Issue Spotify Connect on certain Alexa devices are ...

degree360

Casual Listener

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

My PC wont sync my offline songs to my iPhone no matter how much i try to sync it.

PlanFree/PremiumCountryUSDevice(iPhone 11 Pro Max)Operating System(iOS 13.4) My Question or Issueso, i've added a couple new songs to my already 14 hour offline music playlist, and no matter what i try to get the two to sync, they just wont. i've tri...

Visitor

Plan Free/Premium Country US Device (iPhone 11 Pro Max) Operating System (iOS 13.4)   My Question or Issue so, i've added a couple new songs to my already 14 hour offline music playlis...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recover local files using iPhone

Hi! I need Your help guys! For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to public this year. However, I put all my songs into the Spotify ...

Visitor

Hi! I need Your help guys!   For the last 5 years I've recorded many songs on my Macbook Pro, which was accidentally broken. Many of them were a part of my music project, which i wanted to pub...

Mario

Spotify Legend

1793 Views

1 replies

0 likes

  • 1793 Views
  • 1 replies
  • 0 likes

Cannot download Spotify om iPhone se

PlanFree/PremiumCountry Device iPhone se(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device iPhone se (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Billy-J

Spotify Star

1259 Views

1 replies

0 likes

  • 1259 Views
  • 1 replies
  • 0 likes

iPhone SE new look 2020

PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 13.4 My Question or IssueHi, my iPhone SE is not getting the full new look. I get the home but i don't get the new shuffle button. My friends who have the same phone as me get it, but...

Visitor

Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 13.4   My Question or Issue Hi, my iPhone SE is not getting the full new look. I get the home but i don't get ...

Billy-J

Spotify Star

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Playlist problem

PlanPremiumCountryWest Sussex Device(iPad 12.9 inch )Operating System(iOS 13.4) My Question or IssuePlaylist is not working I have selected the first song then it plays some random song instead of it flowing down my list it’s driving me mad I never h...

Visitor

Plan Premium Country West Sussex  Device (iPad 12.9 inch ) Operating System (iOS 13.4)   My Question or Issue Playlist is not working I have selected the first song then it plays ...

Billy-J

Spotify Star

837 Views

1 replies

2 likes

  • 837 Views
  • 1 replies
  • 2 likes

Superuser Contribution GAPLESS PLAYBACK NOT WORKING

Gapless playback & Crossfade is NOT working. It was working this morning but all of a sudden it skips to the track following what should be next. I have ALWAYS created and listened to my playlists with Gapless Playback ON and Crossfade set to 12s and...

Roadie

Gapless playback & Crossfade is NOT working.  It was working this morning but all of a sudden it skips to the track following what should be next.    I have ALWAYS created and li...

donkeylarry

Roadie

2519 Views

2 replies

0 likes

  • 2519 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS] Mobile App: Missing artists?

PlanPremium DeviceiPhone 7s OSiOS 13.3.1 My Question or Issue:So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however I noticed something odd today. The ‘Artist’ tab used to show my followed artists + rec...

Newbie

Plan Premium   Device iPhone 7s   OS iOS 13.3.1   My Question or Issue: So, I know Spotify’s interface has changed quite a bit to “improve the listening experience”, however ...

Mario

Spotify Legend

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone Won’t Open The Play Queue

PlanPremiumCountryUnited KingdomOperating SystemIphone 8, ios 13 My Question or IssueOut of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the queue no problem, but when I click the 3 dots in the top right corner, and ...

Visitor

Plan Premium Country United Kingdom Operating System Iphone 8, ios 13   My Question or Issue Out of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the que...

Ivan

Spotify Legend

1278 Views

1 replies

0 likes

  • 1278 Views
  • 1 replies
  • 0 likes

Spotify on iphone not connecting to Sonos

My Question or IssueI used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even connect to airplay. I'm on the same network as the speak...

Casual Listener

My Question or Issue I used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even con...

Shadowyman

Visitor

2413 Views

3 replies

1 likes

  • 2413 Views
  • 3 replies
  • 1 likes

Cant search through artists while offline

 PlanPremiumCountryCanadaDeviceiphone 11Operating Systemlatest iOS update My Question or Issuewhen i am offline i cant search music by artist, the screen goes black, the songs are still saved and i can find them under the the saved song playlist.i am...

Casual Listener

  Plan Premium Country Canada Device iphone 11 Operating System latest iOS update    My Question or Issue when i am offline i cant search music by artist, the screen goes black, ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Superuser Contribution Go to queue doesn't work on Spotify app

Plan: PremiumCountry: USADevice: iPhone 8 plusOperating System: iOS 13.3.1 My Question or IssueRecently when I was listening to some music, I noticed that my "Go to queue" button wasn't working on my Spotify app. I have tried to restart my device and...

Newbie

Plan: Premium Country: USA Device: iPhone 8 plus Operating System: iOS 13.3.1   My Question or Issue Recently when I was listening to some music, I noticed that my "Go to queue" ...

Ivan

Spotify Legend

998 Views

1 replies

1 likes

Go to queue NOT working
  • 998 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue not working

PlanFree/PremiumCountry Device(iPhone 8, Operating System(iOS 10, My Question or IssueIve been clicking the option, but it’s not letting me see the queue. I can still add to it but I can’t view or edit it all at. Like it’s not responding to me tap it...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8,  Operating System (iOS 10,   My Question or Issue Ive been clicking the option, but it’s not letting me see the queue. I can sti...

Ivan

Spotify Legend

770 Views

2 replies

1 likes

  • 770 Views
  • 2 replies
  • 1 likes

Superuser Contribution Downloading youtube videoes

PlanPremiumCountryDenmarkDeviceiPhone 8SOperating SystemiOs 13.3.1 My Question or IssueSo I downloaded some songs from youtube, and put them in a playlist and everything works as it should. I can see the songs, hear the songs do whatever with the son...

Casual Listener

Plan Premium Country Denmark Device iPhone 8S Operating System iOs 13.3.1   My Question or Issue So I downloaded some songs from youtube, and put them in a playlist and everything work...

Mario

Spotify Legend

744 Views

1 replies

0 likes

Transfer Youtube to Spotify
  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play an album without shuffling?

Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the album, it beings to play the album ... shuffled. Ho...

Regular

Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the ...

Mario

Spotify Legend

1919 Views

3 replies

1 likes

  • 1919 Views
  • 3 replies
  • 1 likes

Queue not working

PlanPremiumUnited States DeviceiPhone 8 I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleting the app didn’t do anything. I can add songs to my queue but not see them...

Newbie

Plan Premium United States   Device iPhone 8   I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleti...

Billy-J

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

App crashing iPhone 8 +

Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .

Visitor

Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .  

Billy-J

Spotify Star

1362 Views

1 replies

0 likes

  • 1362 Views
  • 1 replies
  • 0 likes

How do i get the new design of Spotify? (IOS)

well i need some help im using a iPhone 7 Plus. i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and my friends who owns a iPhone 8 have it? how do i get it? I havent got ...

Newbie

well i need some help   im using a iPhone 7 Plus.   i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and m...

Billy-J

Spotify Star

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes