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iOS (iPhone, iPad)

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • josie1879
  • Visitor
  • 763 Views
  • 16 replies
  • 1 likes
  • 763 Views
  • 16 replies
  • 1 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343344 Views
  • 865 replies
  • 319 likes
  • 343344 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67890 Views
  • 123 replies
  • 32 likes
  • 67890 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12754 Views
  • 8 replies
  • 0 likes
  • 12754 Views
  • 8 replies
  • 0 likes

My iPhone 6 will only play full songs in shuffle mode..?!

PlanFreeCountry CanadaDeviceiPhone 6 (problem) vs iPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only a short clip of songs will play "on demand" with iPhone whereas on iPad, no problem! I can only seem to play s...

  • Casual Listener
  • Plan Free Country  Canada Device iPhone 6 (problem) vs iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Only a short clip o...
  • jsannn
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Accidently hit the "do not play again" button

PlanFree/PremiumCountryUSADeviceiPhone X My Question or Issue On desktop the thumbs up and down button are reversed compared to the app (which uses a heart and deny sign), so naturally, when a song came on today on my iphone, I went to go and like it...

  • Casual Listener
  • Plan Free/Premium Country USA Device iPhone X   My Question or Issue  On desktop the thumbs up and down button are reversed compared to the app (which uses a heart and deny sign), s...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Losing my place in a playlist after some time

I have been having a problem with my Spotify losing its place in a shuffled playlist after being out of the app for a bit. I used to be able to listen to a playlist on shuffle, go to bed, then wake up and press play right where it left off the night ...

  • Casual Listener
  • I have been having a problem with my Spotify losing its place in a shuffled playlist after being out of the app for a bit. I used to be able to listen to a playlist on shuffle, go to bed, then wake u...
  • 398 Views
  • 0 replies
  • 3 likes
  • 398 Views
  • 0 replies
  • 3 likes

More Adverts and longer

PlanFreeCountryAustraliaDeviceiPhone 7 Plus Operating SystemiOS 12.1.4My Question or IssueI've noticed that the duration of adverts are now longer and rather than 1 every 30minutes or so (haven't timed the time period between adverts but it doesn't f...

  • Regular
  • Plan Free Country Australia Device iPhone 7 Plus  Operating System iOS 12.1.4 My Question or Issue I've noticed that the duration of adverts are now longer and rather than 1 every 30min...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Spotify volume too low on Apple Carplay

So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it to bluetooth. When I use Apple Music the volume is way higher than with S...

  • Newbie
  •     So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it t...
  • Scott_n
  • Newbie
  • 4651 Views
  • 1 replies
  • 0 likes
  • 4651 Views
  • 1 replies
  • 0 likes

Can no longer save music to library on iPhone XR. I can only save to playlists.

PlanPremiumCountry United StatesDeviceiphone xrOperating SystemiOS 12.1.4 My Question or Issue I can no longer save music to my library from my spotify app on the iPhone XR. I can only save the song to playlists. See attached photo for what happens w...

  • Newbie
  • Plan Premium Country  United States Device iphone xr Operating System iOS 12.1.4   My Question or Issue  I can no longer save music to my library from my spotify app on the i...
  • user-removed
  • Not applicable
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Error message

Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later I see that Spotify has changed the page and I believe they have restrictions with my country Venezuela now, I just download...

  • Casual Listener
  • Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later  I see that Spotify has changed the page and I believe they have r...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Song playing that aren’t in the playlist

My Question or IssueI love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? Spotify plays “suggested songs” (i assume, basically song...

  • Newbie
  • My Question or Issue I love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? &nb...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Shuffle setting turns itself off!

PlanPremiumCountry NetherlandsDeviceiPhone 8Operating SystemiOS 12.1.4Spotify app versionnewest 8.4.94.812 My Question or IssueOpen a playlist > tap green button Shuffle Play > then tap on a song > Shuffle is turned off again. Every time you manually...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 8 Operating System iOS 12.1.4 Spotify app version newest 8.4.94.812   My Question or Issue Open a playlist > tap green button Shuff...
  • TugayManav
  • Casual Listener
  • 272 Views
  • 1 replies
  • 2 likes
  • 272 Views
  • 1 replies
  • 2 likes

A lot of music still not available on Spotify India.

PlanFree/PremiumCountry India Device(iPhone Operating System(iOS 12.1.4) My Question or Issue Finally Spotify launches in India.. But still I can’t find a majority of my favourite music... why are they still not available and when will they be availa...

  • Newbie
  •   Plan Free/Premium Country India   Device (iPhone 😎 Operating System (iOS 12.1.4)   My Question or Issue   Finally Spotify launches in India.. But still I can’t fi...
  • Mantisentil
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Unblock song

**bleep**, what the **bleep** is this feature? By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock the song again? wth? Who came up with this idea, without thinking it...

  • Newbie
  •   **bleep**, what the **bleep** is this feature?   By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock ...
  • rxiaxin
  • Newbie
  • 3388 Views
  • 4 replies
  • 9 likes
  • Block Song capability
    unblock
  • 3388 Views
  • 4 replies
  • 9 likes

[iOs] Choose Download Folder

PlanPremiumCountryBR Device(iPhone SEOperating System(Latest iOS) The Download section in my Library went missing after the latest update.I'm constantly without internet access, so I used to use that function to filter what I could listen. This is an...

  • Casual Listener
  • Plan Premium Country BR  Device (iPhone SE Operating System (Latest iOS)   The Download section in my Library went missing after the latest update. I'm constantly without interne...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Can I listen to an album from beginning to end, not shuffled

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone). I finally figured out how to find whole albums, but it seems that the only way to play them is via a button labelled "shuffle play". Does Spotify support the ability t...

  • Casual Listener
  • I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone).     I finally figured out how to find whole albums, but it seems that the only way to play them is via ...
  • Tomanak
  • Casual Listener
  • 540 Views
  • 2 replies
  • 0 likes
  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily Mixes are shuffled

PlanFreeCountry U.S.Device(iPhone 8+)Operating System(iOS 12.1.2) My Question or Issue The website says that shuffle is not an available option for Daily Mixes, yet four of my daily mixes have a blue shuffle symbol next to them and I can’t seem to tu...

  • Casual Listener
  •   Plan Free Country  U.S. Device (iPhone 8+) Operating System (iOS 12.1.2)   My Question or Issue   The website says that shuffle is not an available option for Daily M...
  • Katerina
  • Spotify Legend
  • 2328 Views
  • 3 replies
  • 2 likes
  • Daily Mix
    shuffle
  • 2328 Views
  • 3 replies
  • 2 likes

There’s one song that doesn’t reproduce in my iPhone

PlanPremiumCountryColombia Deviceiphone XSOperating SystemiOS 12.1.4 My Question or IssueTheres one song in my Spotify that doesn’t reproduce in my iPhone XS, but it does in my PS4 and anybody’s iPhone, have already uninstalled it and installed it ag...

  • Regular
  • Plan Premium Country Colombia  Device iphone XS Operating System iOS  12.1.4    My Question or Issue Theres one song in my Spotify that doesn’t reproduce in my iPhone XS...
  • Bittencourt
  • Spotify Star
  • 472 Views
  • 9 replies
  • 0 likes
  • 472 Views
  • 9 replies
  • 0 likes

Can't find repeat button on free version

Plan: Free Device: iPhone 6 I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only people who have the premium version can repeat songs or what.

  • Newbie
  • Plan: Free  Device: iPhone 6   I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only...
  • Bittencourt
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Station option is gone?

PlanPremiumCountry USADevice(Iphone7;iPad pro; Mac)Operating System(iOS 10) My Question or Issue I used to use the “create station” all the time and now I can’t create or erase any station I can only use the “Radio” option which is not the same. Also...

  • Newbie
  • Plan Premium Country  USA Device (Iphone7;iPad pro; Mac) Operating System (iOS 10)   My Question or Issue  I used to use the “create station” all the time and now I can’t cre...
  • Mantisentil
  • Community Legend
  • 368 Views
  • 2 replies
  • 2 likes
  • Radio
    station
  • 368 Views
  • 2 replies
  • 2 likes

Sharing the songs on WhatsApp!

PlanPremiumDevice(iPhone Operating System(iOS 10)Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn't open them. I already updated the Spotify. However, it isn't fixed. If y...

  • Newbie
  •   Plan Premium Device (iPhone 😎 Operating System (iOS 10) Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) could...
  • Mantisentil
  • Community Legend
  • 2092 Views
  • 1 replies
  • 0 likes
  • 2092 Views
  • 1 replies
  • 0 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

  • Casual Listener
  • Plan: Free Country: USA  Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...
  • helpme31
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes