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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29942 Views

40 replies

9 likes

  • 29942 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94490 Views

115 replies

12 likes

Other
  • 94490 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

974 Views

0 replies

0 likes

iOS
  • 974 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293614 Views

60 replies

15 likes

  • 293614 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123625 Views

19 replies

38 likes

  • 123625 Views
  • 19 replies
  • 38 likes

controlling the app from different wifi (dont want to be able to)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamilyCountryNetherlandsDevice(iPhone and Samsung S7Operating System(iOS and Android) My Question or Issueat my home wifi i have...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Netherlands Device (iPhone 😎 and Samsung S7 Operatin...

Loxer

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Volume Increasing Randomly (iPhone Bluetooth)

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 13 My Question or Issue So I recently started using Spotify to find some good music without downloading it - however, I'm Bluetoothing to a speaker (UE Boom 2, no settings, no issues there), ...

Visitor

Plan Free Country Australia Device iPhone SE Operating System iOS 13   My Question or Issue   So I recently started using Spotify to find some good music without downloading it -...

Loxer

Community Legend

1232 Views

1 replies

0 likes

  • 1232 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] Alphabetical Scroll Bar Disappears in Offline Mode

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Newbie

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

Loxer

Community Legend

749 Views

1 replies

0 likes

iOS
Your Library
  • 749 Views
  • 1 replies
  • 0 likes

Playlists over 100 Titles won’t continue

PlanFree/PremiumCountryGermanyiphone XOperating SystemiOS 13.3.1 My Question or IssueSince the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the end of title 100. You have to choose every title over 101 manually. Will t...

Newbie

Plan Free/Premium Country Germany iphone X Operating System iOS 13.3.1   My Question or Issue Since the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the ...

Loxer

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old design for Discover Weekly - iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

Visitor

Plan Premium Country Sweden Device iPhone X Operating System iOS 13.3.1   My Question or Issue I have received the new update of the playlist design. Nice. But the old design is still ...

user-removed

Not applicable

1001 Views

3 replies

1 likes

Discover Weekly
iOS
Old design
  • 1001 Views
  • 3 replies
  • 1 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketchy. P...

Casual Listener

  This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans s...

chofm

Casual Listener

1821 Views

3 replies

0 likes

Shady
  • 1821 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Unavailable (not downloading from local files)

Plan - PremiumCountry - CanadaDevice - iPhone XSOperating System - iOS 12.1.4My Question or Issue: I am unable to play certain songs on my iPhone that can be played with no issues on Desktop Spotify player. Screenshot from iPhone shows this song as "...

Regular

Plan - Premium Country - Canada Device - iPhone XS Operating System - iOS 12.1.4 My Question or Issue:   I am unable to play certain songs on my iPhone that can be played with no...

aleksandraa

Visitor

2276 Views

8 replies

0 likes

  • 2276 Views
  • 8 replies
  • 0 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

Casual Listener

Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...

Yamanhourani

Casual Listener

812 Views

2 replies

0 likes

  • 812 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

Casual Listener

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...

xXHeyJXx

Visitor

21598 Views

4 replies

5 likes

  • 21598 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

Newbie

  Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...

determazur

Casual Listener

7848 Views

2 replies

1 likes

  • 7848 Views
  • 2 replies
  • 1 likes

CarPlay App is lacking

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI'm trying to move to Spotify from Apple Music and have noticed that the CarPlay app is considerably lacking in comparison and has a few weird issues too. T...

Visitor

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I'm trying to move to Spotify from Apple Music and have noticed that the CarPlay...

674 Views

0 replies

0 likes

Carplay
iOS
  • 674 Views
  • 0 replies
  • 0 likes

Superuser Contribution App crashing while online

PlanPremiumCountryTurkeyDeviceiPhone xrOperating SystemiOS 13.3.1 My Question or IssueWhile connected to the internet (or not in offline mode) spotify causes my phone to quickly get very hot and spotify crashes, after playing for around 15 seconds. T...

Regular

Plan Premium Country Turkey Device iPhone xr Operating System iOS 13.3.1   My Question or Issue While connected to the internet (or not in offline mode) spotify causes my phone to quic...

Para199x

Regular

2917 Views

2 replies

0 likes

  • 2917 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download Podcast

I'm and IOS user and a premium Spotify member. I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off line. As of a few days ago I can no longer download an epi...

Casual Listener

I'm and IOS user and a premium Spotify member.  I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off l...

rktaylor

Casual Listener

932 Views

2 replies

0 likes

  • 932 Views
  • 2 replies
  • 0 likes

Solved!! Cannot Play tracks in an Album but able to heart them

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 13 My Question or IssueI am a premium user (ssray23) but not able to play any of the tracks in the album below. Please note that I am able to heart individual tracks. https://open.spotify.com/alb...

Regular

Plan Premium Country UK  Device iPhone 7 Operating System iOS 13   My Question or Issue I am a premium user (ssray23) but not able to play any of the tracks in the album below. Pl...

Emilia_8

Community Legend

875 Views

3 replies

0 likes

  • 875 Views
  • 3 replies
  • 0 likes

Superuser Contribution Options button (3 dots) does not work properly

PlanPremiumCountryAustraliaDevice(iPhone 11 Pro Max)Operating System(iOS 103.3.1) My Question or IssueWhenever I try to queue a track, over the last 2 weeks or so, the track I'm trying to queue plays instead of giving me the options. I have to hit th...

Newbie

Plan Premium Country Australia Device (iPhone 11 Pro Max) Operating System (iOS 103.3.1)   My Question or Issue Whenever I try to queue a track, over the last 2 weeks or so, the track ...

Byggatill

Casual Listener

1374 Views

3 replies

0 likes

  • 1374 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play certain song

Hi,I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with the correct album cover but no song in sight. Can som...

Casual Listener

Hi, I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with ...

Ivan

Spotify Legend

5637 Views

5 replies

0 likes

  • 5637 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS] Untimely playing of unknown tracks

PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 13.3 My Question or Issue Bonjour,Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'une playlist a été interrompue brusquement par la lecture d'une autre piste que je n'...

Casual Listener

Plan Premium Country France Device iPhone 7 Operating System iOS 13.3   My Question or Issue   Bonjour, Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'...

Ivan

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Hearted songs

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or Issue Where can I go to see every song I’ve hearted

Newbie

Plan Premium Country  USA Device iPhone 7 Operating System iOS 12.1.4     My Question or Issue  Where can I go to see every song I’ve hearted

Glennny12

Casual Listener

4749 Views

3 replies

0 likes

  • 4749 Views
  • 3 replies
  • 0 likes

Download a single track and not an album or playlist

I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming in a specific folder for that song. This function th...

Regular

I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming&n...

Emilia_8

Community Legend

2345 Views

3 replies

0 likes

Social & Random
  • 2345 Views
  • 3 replies
  • 0 likes

Info about "What's New With Spotify"

 Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this? Thanks in advance!

Newbie

  Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this?   Thanks in adva...

Emilia_8

Community Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes