Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237570 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118765 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447246 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305494 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off
after every song the app keep saying “lets keep it going with similar songs m” how do i turn it off
Spotify Legend
670 Views
1 replies
1 likes
I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song that is not in my playlist. What can I do for this to ...
I have Spotify premium, my phone is iPhone 11 Pro Max . I have a question. When I play song from one of my playlists instead of moving to the next song in the playlist it’s moves to a random song tha...
Spotify Legend
692 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.1 My Question or IssueWith the lastest update (downloaded today), reordering items in the queue is very difficult. To reproduce: Play a song/playlist/etc.Open the queueScroll the ...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.1 My Question or Issue With the lastest update (downloaded today), reordering items in the queue is very...
Spotify Legend
14083 Views
15 replies
8 likes
My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks
My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks ...
Regular
3215 Views
3 replies
0 likes
I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, more songs like it” or similar before playing the n...
I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, ...
Visitor
3678 Views
9 replies
7 likes
I have a problem on the last update of SpotifyBefore the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it will change to another song in another playlist, also ...
I have a problem on the last update of Spotify Before the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it w...
Casual Listener
1272 Views
3 replies
0 likes
preNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoDenmark iPhone XSOperating System(iOS 10 My Question or Issusthe music stops after 30-40 seconds also the songs I ...
preNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Denmark iPhone XS Operating System (iOS 10 &n...
Casual Listener
2081 Views
2 replies
0 likes
PlanPremiumCountry Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just black screen.
Plan Premium Country Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just bla...
Spotify Legend
836 Views
1 replies
0 likes
PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playback starts in is not where I stopped listening. The position in playback is abo...
Plan Premium USA Device iPhone 11 Operating System iOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playb...
Casual Listener
840 Views
2 replies
0 likes
artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.
artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.
Spotify Legend
2483 Views
9 replies
7 likes
My Question or IssueThe top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the border. PlanPremiumDeviceApple iPad Pro 11”Operating Syst...
My Question or Issue The top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the bord...
Visitor
940 Views
2 replies
0 likes
PlanPremiumCountryArgentinaDeviceiPad miniOperating SystemiOS 9.3.5 My Question or IssueOk, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I need help to know any alternative to download the application and be able to...
Plan Premium Country Argentina Device iPad mini Operating System iOS 9.3.5 My Question or Issue Ok, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I ...
797 Views
0 replies
0 likes
PlanPremiumCountryNetherlands DeviceiPhone XR, tried with other phones, same issue Operating SystemiOS 13.3.1 My Question or IssueWhenever I connect my iPhone to my chromecast through Spotify and play music, it randomly disconnects. This was not alwa...
Plan Premium Country Netherlands Device iPhone XR, tried with other phones, same issue Operating System iOS 13.3.1 My Question or Issue Whenever I connect my iPhone t...
Visitor
1057 Views
1 replies
2 likes
PlanPremiumCountryunited statesDevice(iPhone 6s and my newly built pc )Operating System(iOS 12.1.4/Windows 10) My Question or IssueI cant seem to figure out why i can search or play any song, and instead of spotify staying with that playist or song l...
Plan Premium Country united states Device (iPhone 6s and my newly built pc ) Operating System (iOS 12.1.4/Windows 10) My Question or Issue I cant seem to figure out why i can search ...
Casual Listener
3431 Views
3 replies
2 likes
Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion?iOS 13.4 iPhone 11 Pro Spotify 8.5.50.910
Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion? iOS 13.4 iPhone 11 Pro Sp...
Casual Listener
852 Views
2 replies
0 likes
Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify, from my phone, she has the new interface. When I sign back into ...
Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify...
Not applicable
883 Views
4 replies
1 likes
PremiumUSA DeviceIphone Xs maxOperating Systemios 13.3.1 My Question or Issuewell i was using spotify as my main streaming app but i have received an apple music code a couple of months ago so i wanted to give that a try and i have been using it for ...
Premium USA Device Iphone Xs max Operating System ios 13.3.1 My Question or Issue well i was using spotify as my main streaming app but i have received an apple music c...
Regular
1128 Views
3 replies
0 likes
When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data, restarted my phone, deleted the cache, and logged ...
When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data,...
Casual Listener
4898 Views
4 replies
1 likes
HelloI'm a recent spotify premium userI wanted to ask you two things how can I restore all hidden songs? many do not remember the titleif i delete and put the app back do i find them by default?second thingduring playback I active I would only normal...
Hello I'm a recent spotify premium user I wanted to ask you two things how can I restore all hidden songs? many do not remember the title if i delete and put the app back do i find them by default...
Not applicable
5024 Views
1 replies
0 likes
Whenever I go to the artist page, it comes up blank.
Whenever I go to the artist page, it comes up blank.
Gig Goer
1794 Views
8 replies
8 likes
