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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36688 Views

40 replies

10 likes

  • 36688 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101991 Views

115 replies

12 likes

Other
  • 101991 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1278 Views

0 replies

0 likes

iOS
  • 1278 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298779 Views

61 replies

16 likes

  • 298779 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125635 Views

19 replies

38 likes

  • 125635 Views
  • 19 replies
  • 38 likes

Playlists over 100 Titles won’t continue

PlanFree/PremiumCountryGermanyiphone XOperating SystemiOS 13.3.1 My Question or IssueSince the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the end of title 100. You have to choose every title over 101 manually. Will t...

Newbie

Plan Free/Premium Country Germany iphone X Operating System iOS 13.3.1   My Question or Issue Since the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the ...

Loxer

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old design for Discover Weekly - iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

Visitor

Plan Premium Country Sweden Device iPhone X Operating System iOS 13.3.1   My Question or Issue I have received the new update of the playlist design. Nice. But the old design is still ...

user-removed

Not applicable

1026 Views

3 replies

1 likes

Discover Weekly
iOS
Old design
  • 1026 Views
  • 3 replies
  • 1 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketchy. P...

Casual Listener

  This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans s...

chofm

Casual Listener

1843 Views

3 replies

0 likes

Shady
  • 1843 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Unavailable (not downloading from local files)

Plan - PremiumCountry - CanadaDevice - iPhone XSOperating System - iOS 12.1.4My Question or Issue: I am unable to play certain songs on my iPhone that can be played with no issues on Desktop Spotify player. Screenshot from iPhone shows this song as "...

Regular

Plan - Premium Country - Canada Device - iPhone XS Operating System - iOS 12.1.4 My Question or Issue:   I am unable to play certain songs on my iPhone that can be played with no...

aleksandraa

Visitor

2308 Views

8 replies

0 likes

  • 2308 Views
  • 8 replies
  • 0 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

Casual Listener

Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...

Yamanhourani

Casual Listener

832 Views

2 replies

0 likes

  • 832 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

Casual Listener

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...

xXHeyJXx

Visitor

21701 Views

4 replies

5 likes

  • 21701 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

Newbie

  Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...

determazur

Casual Listener

7894 Views

2 replies

1 likes

  • 7894 Views
  • 2 replies
  • 1 likes

CarPlay App is lacking

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI'm trying to move to Spotify from Apple Music and have noticed that the CarPlay app is considerably lacking in comparison and has a few weird issues too. T...

Visitor

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I'm trying to move to Spotify from Apple Music and have noticed that the CarPlay...

687 Views

0 replies

0 likes

Carplay
iOS
  • 687 Views
  • 0 replies
  • 0 likes

Superuser Contribution App crashing while online

PlanPremiumCountryTurkeyDeviceiPhone xrOperating SystemiOS 13.3.1 My Question or IssueWhile connected to the internet (or not in offline mode) spotify causes my phone to quickly get very hot and spotify crashes, after playing for around 15 seconds. T...

Regular

Plan Premium Country Turkey Device iPhone xr Operating System iOS 13.3.1   My Question or Issue While connected to the internet (or not in offline mode) spotify causes my phone to quic...

Para199x

Regular

2936 Views

2 replies

0 likes

  • 2936 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download Podcast

I'm and IOS user and a premium Spotify member. I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off line. As of a few days ago I can no longer download an epi...

Casual Listener

I'm and IOS user and a premium Spotify member.  I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off l...

rktaylor

Casual Listener

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes

Solved!! Cannot Play tracks in an Album but able to heart them

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 13 My Question or IssueI am a premium user (ssray23) but not able to play any of the tracks in the album below. Please note that I am able to heart individual tracks. https://open.spotify.com/alb...

Regular

Plan Premium Country UK  Device iPhone 7 Operating System iOS 13   My Question or Issue I am a premium user (ssray23) but not able to play any of the tracks in the album below. Pl...

Emilia_8

Community Legend

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes

Superuser Contribution Options button (3 dots) does not work properly

PlanPremiumCountryAustraliaDevice(iPhone 11 Pro Max)Operating System(iOS 103.3.1) My Question or IssueWhenever I try to queue a track, over the last 2 weeks or so, the track I'm trying to queue plays instead of giving me the options. I have to hit th...

Newbie

Plan Premium Country Australia Device (iPhone 11 Pro Max) Operating System (iOS 103.3.1)   My Question or Issue Whenever I try to queue a track, over the last 2 weeks or so, the track ...

Byggatill

Casual Listener

1398 Views

3 replies

0 likes

  • 1398 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play certain song

Hi,I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with the correct album cover but no song in sight. Can som...

Casual Listener

Hi, I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with ...

Ivan

Spotify Legend

5663 Views

5 replies

0 likes

  • 5663 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS] Untimely playing of unknown tracks

PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 13.3 My Question or Issue Bonjour,Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'une playlist a été interrompue brusquement par la lecture d'une autre piste que je n'...

Casual Listener

Plan Premium Country France Device iPhone 7 Operating System iOS 13.3   My Question or Issue   Bonjour, Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'...

Ivan

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!! Hearted songs

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or Issue Where can I go to see every song I’ve hearted

Newbie

Plan Premium Country  USA Device iPhone 7 Operating System iOS 12.1.4     My Question or Issue  Where can I go to see every song I’ve hearted

Glennny12

Casual Listener

4759 Views

3 replies

0 likes

  • 4759 Views
  • 3 replies
  • 0 likes

Download a single track and not an album or playlist

I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming in a specific folder for that song. This function th...

Regular

I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming&n...

Emilia_8

Community Legend

2388 Views

3 replies

0 likes

Social & Random
  • 2388 Views
  • 3 replies
  • 0 likes

Info about "What's New With Spotify"

 Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this? Thanks in advance!

Newbie

  Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this?   Thanks in adva...

Emilia_8

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Issue with Spotify overheating phone

PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1 My IssueWhen I use Spotify streaming to my car audio system with Spotify App Link (Kenwood KMM-BT505DAB) then my phone gets pretty warm and CPU usage goes up to 60% consta...

Casual Listener

Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.3.1   My Issue When I use Spotify streaming to my car audio system with Spotify App Link (Kenwood KMM-...

ggvvoo

Casual Listener

1400 Views

1 replies

2 likes

  • 1400 Views
  • 1 replies
  • 2 likes

Issue with fast forwarding on Carplay after app update

PlanPremium FamilyCountryUnited StatesDeviceiPhone XS Max/CarPlayOperating SystemiOS 13 My Question or IssueAfter updating my Spotify app yesterday to version 8.5.49 I started having issues with the fast forward functionality while using CarPlay. If ...

Visitor

  Plan Premium Family Country United States Device iPhone XS Max/CarPlay Operating System iOS 13   My Question or Issue After updating my Spotify app yesterday to version 8.5.49 ...

1232 Views

0 replies

0 likes

  • 1232 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist not fully downloaded

PlanPremiumVersion 8.5.48CountryUnited StatesDeviceiPod Touch 7th Generation Operating SystemiOS 13.3.1 I downloaded a playlist I created using Spotify Premium so I could listen offline. The playlist appears to be fully downloaded except that, when I...

Casual Listener

Plan Premium Version  8.5.48 Country United States Device iPod Touch 7th Generation  Operating System iOS 13.3.1   I downloaded a playlist I created using Spotify Premium so...

mastermixer99

Casual Listener

8523 Views

4 replies

1 likes

  • 8523 Views
  • 4 replies
  • 1 likes