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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242170 Views

27 replies

5 likes

  • 242170 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125021 Views

119 replies

13 likes

Other
  • 125021 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307745 Views

62 replies

16 likes

  • 307745 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132037 Views

19 replies

38 likes

  • 132037 Views
  • 19 replies
  • 38 likes

Superuser Contribution Dragging items in queue is buggy

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 13.1.1 My Question or IssueWith the lastest update (downloaded today), reordering items in the queue is very difficult. To reproduce: Play a song/playlist/etc.Open the queueScroll the ...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 13.1.1   My Question or Issue With the lastest update (downloaded today), reordering items in the queue is very...

Peter

Spotify Legend

14119 Views

15 replies

8 likes

  • 14119 Views
  • 15 replies
  • 8 likes

Solved!! Transfer song created in Logic Pro X from Apple Music Playlist to Spotify Playlist.

My Question or Issue I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks

Casual Listener

    My Question or Issue   I created a track in Logic Pro X. It appears in the Apple Music Playlist, but It doesn't sync to the Playlist in Spotify. Please assist. Thanks   ...

BellaGorden

Regular

3259 Views

3 replies

0 likes

  • 3259 Views
  • 3 replies
  • 0 likes

Autoplay problem - annoying Spotify voice notification

I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, more songs like it” or similar before playing the n...

Casual Listener

I’m using Spotify premium for iOS. When autoplay is enabled, if I search for a song and then play it, after the song is finished there is an annoying Robot voice that says “the song’s done, next up, ...

MiaG23

Visitor

3695 Views

9 replies

7 likes

  • 3695 Views
  • 9 replies
  • 7 likes

The last update

I have a problem on the last update of SpotifyBefore the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it will change to another song in another playlist, also ...

Casual Listener

I have a problem on the last update of Spotify Before the update ver 8.5.49, when I turn on the shuffle it will just shuffle what's in the playlist but this update even if I choose the playlist it w...

Seedi1

Casual Listener

1281 Views

3 replies

0 likes

Social & Random
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  • 3 replies
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Superuser Contribution Music stops after 30-40 seconds

preNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoDenmark iPhone XSOperating System(iOS 10 My Question or Issusthe music stops after 30-40 seconds also the songs I ...

Casual Listener

preNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Duo Denmark   iPhone XS Operating System (iOS 10 &n...

Mvest71

Casual Listener

2087 Views

2 replies

0 likes

  • 2087 Views
  • 2 replies
  • 0 likes

Superuser Contribution Black screen on search results

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) black screen is all that shows after typing in a search. No results just black screen.

Regular

Plan Premium Country   Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   black screen is all that shows after typing in a search. No results just bla...

Ivan

Spotify Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast position not remembered in app

PlanPremiumUSA DeviceiPhone 11Operating SystemiOS 13 For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playback starts in is not where I stopped listening. The position in playback is abo...

Casual Listener

Plan Premium USA   Device iPhone 11 Operating System iOS 13   For the last month or two, when I start playing a podcast, stop, and restart again at a later time, the position playb...

Rogdooley

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist page black

artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black.

Casual Listener

artists Page won’t load, just is black. I tried deleting the app restarting phone and redownload Spotify but still when I search for an artist their page is black. 

Ivan

Spotify Legend

2486 Views

9 replies

7 likes

  • 2486 Views
  • 9 replies
  • 7 likes

Player Glitch in Slide Over View

My Question or IssueThe top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the border. D99939D9-BC9C-4259-97C3-EA5788BE3592.jpeg96C63FC8...

Newbie

My Question or Issue The top left and right corner of the player in Slide Over view is not aligned with the app border, black area appeared. The bottom controls of the player is also out of the bord...

pio90

Visitor

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes

"Spotify: music and playlists" is not compatible with this iPad

PlanPremiumCountryArgentinaDeviceiPad miniOperating SystemiOS 9.3.5 My Question or IssueOk, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I need help to know any alternative to download the application and be able to...

Visitor

Plan Premium Country Argentina Device iPad mini Operating System iOS 9.3.5   My Question or Issue Ok, I fully understand that my iPad device is a bit old. IOS cannot be updated. But I ...

799 Views

0 replies

0 likes

iOS
  • 799 Views
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Chromecast disconnects randomly

PlanPremiumCountryNetherlands DeviceiPhone XR, tried with other phones, same issue Operating SystemiOS 13.3.1 My Question or IssueWhenever I connect my iPhone to my chromecast through Spotify and play music, it randomly disconnects. This was not alwa...

Newbie

Plan Premium Country Netherlands   Device iPhone XR, tried with other phones, same issue   Operating System iOS 13.3.1   My Question or Issue Whenever I connect my iPhone t...

matzejo

Visitor

1061 Views

1 replies

2 likes

Disconnect
  • 1061 Views
  • 1 replies
  • 2 likes

After playing a song it just reverts back to my most listen to songs/main playlist

PlanPremiumCountryunited statesDevice(iPhone 6s and my newly built pc )Operating System(iOS 12.1.4/Windows 10) My Question or IssueI cant seem to figure out why i can search or play any song, and instead of spotify staying with that playist or song l...

Newbie

Plan Premium Country united states Device (iPhone 6s and my newly built pc ) Operating System (iOS 12.1.4/Windows 10)   My Question or Issue I cant seem to figure out why i can search ...

whistletoes

Casual Listener

3435 Views

3 replies

2 likes

  • 3435 Views
  • 3 replies
  • 2 likes

New layout (home & artist page) not showing

Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion?iOS 13.4 iPhone 11 Pro Spotify 8.5.50.910

Visitor

Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-(   Any suggestion? iOS 13.4  iPhone 11 Pro  Sp...

TobyReese

Casual Listener

854 Views

2 replies

0 likes

  • 854 Views
  • 2 replies
  • 0 likes

New user interface not "locked"

Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify, from my phone, she has the new interface. When I sign back into ...

Visitor

Premium user. iOS 13.3. iPhone 11 Pro.    So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify...

user-removed

Not applicable

887 Views

4 replies

1 likes

  • 887 Views
  • 4 replies
  • 1 likes

Volume Is Too Low Compared To Other Platform

PremiumUSA DeviceIphone Xs maxOperating Systemios 13.3.1 My Question or Issuewell i was using spotify as my main streaming app but i have received an apple music code a couple of months ago so i wanted to give that a try and i have been using it for ...

Regular

  Premium USA   Device Iphone Xs max Operating System ios 13.3.1   My Question or Issue well i was using spotify as my main streaming app but i have received an apple music c...

INFIMIX

Regular

1132 Views

3 replies

0 likes

  • 1132 Views
  • 3 replies
  • 0 likes

Solved!! Spotify search on iOS not working.

When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data, restarted my phone, deleted the cache, and logged ...

Casual Listener

When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data,...

anuncastshadow

Casual Listener

4908 Views

4 replies

1 likes

  • 4908 Views
  • 4 replies
  • 1 likes

Spotify for ios 12

HelloI'm a recent spotify premium userI wanted to ask you two things how can I restore all hidden songs? many do not remember the titleif i delete and put the app back do i find them by default?second thingduring playback I active I would only normal...

Visitor

Hello I'm a recent spotify premium user I wanted to ask you two things how can I restore all hidden songs? many do not remember the title if i delete and put the app back do i find them by default...

user-removed

Not applicable

5032 Views

1 replies

0 likes

  • 5032 Views
  • 1 replies
  • 0 likes

Artist page cannot open

Whenever I go to the artist page, it comes up blank.

Gig Goer

Whenever I go to the artist page, it comes up blank.

GSYC

Gig Goer

1824 Views

8 replies

8 likes

Social & Random
  • 1824 Views
  • 8 replies
  • 8 likes

CarPlay inconsistencies

PlanPremiumCountryItalyDeviceiPhone 7Operating SystemiOS 13 When you browse albums on CarPlay they will sorted only by alphabetical letter instead of following the sorting rule set on your device. Similar problem with artists. That’s weird since play...

Roadie

Plan Premium Country Italy Device iPhone 7 Operating System iOS 13     When you browse albums on CarPlay they will sorted only by alphabetical letter instead of following the sort...

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
  • 0 likes

Superuser Contribution “Connessione in corso” - offline

PlanPremiumCountryItaliaDeviceiPhone 8Operating SystemiOS 13.3.1 My Question or IssueCiao!sono un paio di mesi che quando apro la app, continua a segnalarmi “connessione in corso” e a volte mi segnala “offline”.Le ho provate tutte: aggiornamento, can...

Casual Listener

  Plan Premium Country Italia Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue Ciao! sono un paio di mesi che quando apro la app, continua a segnalarmi “connes...

beaoff

Casual Listener

1395 Views

5 replies

0 likes

  • 1395 Views
  • 5 replies
  • 0 likes