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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237561 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118758 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305493 Views

62 replies

16 likes

  • 305493 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130824 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution “Connessione in corso” - offline

PlanPremiumCountryItaliaDeviceiPhone 8Operating SystemiOS 13.3.1 My Question or IssueCiao!sono un paio di mesi che quando apro la app, continua a segnalarmi “connessione in corso” e a volte mi segnala “offline”.Le ho provate tutte: aggiornamento, can...

Casual Listener

  Plan Premium Country Italia Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue Ciao! sono un paio di mesi che quando apro la app, continua a segnalarmi “connes...

beaoff

Casual Listener

1384 Views

5 replies

0 likes

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  • 5 replies
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Can’t visualize all songs/albums from artists

Hello. I feel extremely aggravated. See, I’m trying to visualize all songs and albums from the artist’s page,but NOTHING EXCEPT THIS BS (attached) is showing up... You click the artist and**bleep** shows up, except a stupid follow/unfollow button... ...

Visitor

Hello.  I feel extremely aggravated.  See, I’m trying to visualize all songs and albums from the artist’s page, but NOTHING EXCEPT THIS BS (attached) is showing up...  You click ...

475 Views

0 replies

0 likes

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Superuser Contribution iOS 13.3.1 iPhone XR "couldn't load the page"

Premiumiphone XR iOS 13.3.1 since a few days, all suddenly, I couldn't load my Spotify app. It says "couldn't load the page". I can see my albums, but I can't open anything or listen to music. I tried to log out, log in again, reinstalled the app twi...

Casual Listener

Premium iphone XR iOS 13.3.1   since a few days, all suddenly, I couldn't load my Spotify app. It says "couldn't load the page". I can see my albums, but I can't open anything or listen to mu...

Vildman13

Casual Listener

2408 Views

3 replies

0 likes

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Superuser Contribution Cover of the music not showing

PlanPremiumCountry Belgium DeviceiPhone 7 PlusOperating SystemiOs 13.3.1 Spotify version8.5.48.1021 IssueI have a problem with cover of the music on Spotify. Covers doesnt show up when I am on 4G (Mobile network, not Wi-Fi) connected. I listen to muc...

Casual Listener

Plan Premium Country  Belgium   Device iPhone 7 Plus Operating System iOs 13.3.1   Spotify version 8.5.48.1021   Issue I have a problem with cover of the music on Sp...

EnginK

Casual Listener

695 Views

3 replies

0 likes

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Solved!! App crashing after update Iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemLatest iPhone update My Question or IssueI updated the app two days ago and since then it will not let me open Spotify at all. I keep checking the App Store for updates but nothing else has come up ...

Casual Listener

Plan Premium Country USA Device iPhone 7+ Operating System Latest iPhone update   My Question or Issue I updated the app two days ago and since then it will not let me open Spotify at ...

Madibugw

Casual Listener

972 Views

2 replies

0 likes

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Can't Sync Local Files with iPhone

PlanFreeCountryUnited StatesDeviceiPhone 6My Question or IssueI tried syncing my songs from my local files to my iPhone and it never shows up because the download never shows up on my phone. The download switch shows up on my PC when I try to sync it...

Visitor

Plan Free Country United States Device iPhone 6 My Question or Issue I tried syncing my songs from my local files to my iPhone and it never shows up because the download never shows up on my p...

OneByBoo

Roadie

706 Views

1 replies

0 likes

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  • 1 replies
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Is there a way to play local files on iPhone from an already existing playlist?

PlanPremium DeviceiPhone 7+ Operating SystemiOS 13My Question or Issue Hello, I added a couple local files to an already existing playlist. All the songs in the playlist are from Spotify but two. The two local files are playing fine in the playlist o...

Regular

  Plan Premium   Device iPhone 7+   Operating System iOS 13 My Question or Issue   Hello,   I added a couple local files to an already existing playlist. All the...

653 Views

0 replies

0 likes

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Syncing to iPod classic

I have a Spotify premium account and want to sync my Spotify music to a iPod classic.the iPod is fully functional and recognised in iTunes but doesn’t show up in Spotify.ive disabled windows firewall and have run Spotify as an administrator but have ...

Casual Listener

I have a Spotify premium account and want to sync my Spotify music to a iPod classic. the iPod is fully functional and recognised in iTunes but doesn’t show up in Spotify. ive disabled windows fire...

Nickhill1

Casual Listener

1669 Views

3 replies

0 likes

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  • 3 replies
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The playlist doesn’t disappear after I deleted it.

PlanPremiumCountryThailandDeviceiPhone11Operating SystemiOS 13.3.1 My Question or IssueI got a problem when I was trying to delete one of my own created playlist, but it somehow didn’t disappear from my home tap. I tried to delete it many times but i...

Visitor

Plan Premium Country Thailand Device iPhone11 Operating System iOS 13.3.1   My Question or Issue I got a problem when I was trying to delete one of my own created playlist, but it some...

OneByBoo

Roadie

847 Views

1 replies

0 likes

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  • 1 replies
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Error: 127

iPhone 7-premium account My Question or Issue My account is linking up with someone else's!!!! Giving me the error number 127. Please help!!

Newbie

iPhone 7-premium account   My Question or Issue   My account is linking up with someone else's!!!! Giving me the error number 127. Please help!!

wii99

Newbie

10524 Views

2 replies

0 likes

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Solved!! Oops! Sorry, we couldn't share to Instagram Stories, try again later.

PlanPremiumCountryChile DeviceiPhone XSOperating SystemiOS 13.1 I can't share the music in my instagram stories, I tried reinstalling both apps and the problem continue. When I try to share the music appears a message saying "Oops! Sorry, we couldn't...

Visitor

Plan Premium Country Chile   Device iPhone XS Operating System iOS 13.1   I can't share the music in my instagram stories, I tried reinstalling both apps and the problem continue....

RahulK

Newbie

13260 Views

10 replies

20 likes

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  • 10 replies
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Solved!! Removing songs from playlists

iPhone 8. Mobile app. Premium. My Question or IssueIf I hear a song on a playlist I created, and I want to remove it without having to scroll through my entire playlist to locate it, how do I that? It’s playing in my que, how do I remove it? Again, i...

Music Fan

iPhone 8. Mobile app. Premium.   My Question or Issue If I hear a song on a playlist I created, and I want to remove it without having to scroll through my entire playlist to locate it, how d...

ixoye71

Visitor

5362 Views

3 replies

0 likes

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  • 3 replies
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Sonos speakers not showing on device list

PremiumUSAiPhone 10 - 13.2.3 This issue has been going on for months. I cannot connect to Sonos using my Spotify app. I have no problem playing Spotify And other music services using the Sonos app. I have tried everything including the full steps tod...

Casual Listener

Premium USA iPhone 10 - 13.2.3   This issue has been going on for months. I cannot connect to Sonos using my Spotify app. I have no problem playing Spotify And other music services using the...

Wayned41

Casual Listener

2709 Views

3 replies

1 likes

iphone
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Specific Local Files Songs not Appearing

I'm here because recently my local files songs have not been appearing on my phone after I add them, I haven't changed anything to my knowledge and just need to know why the haven't been appearing

Visitor

I'm here because recently my local files songs have not been appearing on my phone after I add them, I haven't changed anything to my knowledge and just need to know why the haven't been appearing

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
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Local Files Grayed Out on iPhone

I have been using Spotify for 6 years and I have never been more outraged. I recently got a new phone and my local files had disappeared from my playlists. I have followed every tutorial and guide explaining how to get them back for the last 3 hours ...

Casual Listener

I have been using Spotify for 6 years and I have never been more outraged. I recently got a new phone and my local files had disappeared from my playlists. I have followed every tutorial and guide ex...

dub69

Regular

2623 Views

5 replies

0 likes

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  • 5 replies
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Hiding songs

i have an I phone 6s plus, I am trying to hide songs and it won’t let me. When I had the 7 day free version it let me but now that I have premium it all the sudden won’t let me, it will not show any icon for doing so. Can someone help me?

Visitor

  i have an I phone 6s plus, I am trying to hide songs and it won’t let me. When I had the 7 day free version it let me but now that I have premium it all the sudden won’t let me, it will not s...

Emilia_8

Community Legend

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

Problem with Family Premium and iphone 4

PlanFamily PremiumCountrySwitzerlandDeviceiPhone 4Operating SystemiOS7 My Question or Issuewe have a Family premium account. I manage the account from my Laptop.Successfully, we have integrated my wife on a iPhone 6.I want to integrate also my son wi...

Casual Listener

Plan Family Premium Country Switzerland Device iPhone 4 Operating System iOS7   My Question or Issue we have a Family premium account. I manage the account from my Laptop. Successfull...

Emilia_8

Community Legend

1094 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify stopped working properly with Chromecast

PlanPremiumCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueI have been using Spotify Premium for more than a year on my iPhone, my wife's Android phone, my iPad mini, and my Windows PC, all on the same Premium accou...

Regular

Plan Premium Country United Kingdom   Device iPhone 7 Operating System iOS 12.4.1   My Question or Issue I have been using Spotify Premium for more than a year on my iPhone, my w...

Xenia

Spotify Legend

11955 Views

19 replies

6 likes

  • 11955 Views
  • 19 replies
  • 6 likes

Songs will not play past a couple seconds when app is in the background or if phone is off.

PlanFreeCountryUSOperating SystemiPhone 6My Question or IssueSo, this has been going on for a while. I will play a song and leave my phone off while I do other things but maybe a minute or less after play, the app shuts down. I have cleared my backgr...

Visitor

Plan Free Country US Operating System iPhone 6 My Question or Issue So, this has been going on for a while. I will play a song and leave my phone off while I do other things but maybe a minute...

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes