Songs Disappear when Moved or Added

Solved!

Songs Disappear when Moved or Added

Megan31

Plan

Premium

Country

Northern Ireland

Device

iPhone 8

 

 

 

My Question or Issue

Whenever I move songs or add songs to my

`up next’ they disappear?? 

BE8E072C-082B-44B5-92EB-FC85014F4EFE.png
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Reply

Accepted Solutions
Marked as solution

Ivan

Hey there @Megan31

 

Thanks for searching for the answer you need here! 
 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your iPhone. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

Hope this helps. Let us know how it goes. 

View solution in original post

2 Replies
Marked as solution

Ivan

Hey there @Megan31

 

Thanks for searching for the answer you need here! 
 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your iPhone. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

Hope this helps. Let us know how it goes. 

Megan31

Thank you so much for your help!

The solution you posted worked!

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