Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
80003 Views
19 replies
37 likes

80003 Views
19 replies
37 likes

Chromecast disconnects randomly

PlanPremiumCountryNetherlands DeviceiPhone XR, tried with other phones, same issue Operating SystemiOS 13.3.1 My Question or IssueWhenever I connect my iPhone to my chromecast through Spotify and play music, it randomly disconnects. This was not alwa...

uwotm8
Newbie
Plan Premium Country Netherlands Device iPhone XR, tried with other phones, same issue Operating System iOS 13.3.1 My Question or Issue Whenever I connect my iPhone t...
2020-03-23 4:14:35 PM
2020-03-24 8:52:37 PM
matzejo
Visitor
830 Views
1 replies
2 likes
Disconnect

830 Views
1 replies
2 likes

After playing a song it just reverts back to my most listen to songs/main playlist

PlanPremiumCountryunited statesDevice(iPhone 6s and my newly built pc )Operating System(iOS 12.1.4/Windows 10) My Question or IssueI cant seem to figure out why i can search or play any song, and instead of spotify staying with that playist or song l...

Leggtyler
Newbie
Plan Premium Country united states Device (iPhone 6s and my newly built pc ) Operating System (iOS 12.1.4/Windows 10) My Question or Issue I cant seem to figure out why i can search ...
2019-03-25 7:24:49 PM
2020-03-24 6:22:27 PM
whistletoes
Casual Listener
1716 Views
3 replies
2 likes

1716 Views
3 replies
2 likes

New layout (home & artist page) not showing

Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion?iOS 13.4 iPhone 11 Pro Spotify 8.5.50.910

user-removed
Visitor
Despite many many logout, clean app install, reboots, apps update, nor my home page or artists page are showing the new layouts ;-( Any suggestion? iOS 13.4 iPhone 11 Pro Sp...
2020-03-18 7:08:27 PM
2020-03-24 5:54:30 PM
TobyReese
Casual Listener
651 Views
2 replies
0 likes

651 Views
2 replies
0 likes

New user interface not "locked"

Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify, from my phone, she has the new interface. When I sign back into ...

user-removed
Visitor
Premium user. iOS 13.3. iPhone 11 Pro. So, Spotify recently updated the user interface, via a server update as far as my lack of knowledge can tell. When I sign in to my wife's Spotify...
2020-03-20 1:59:43 PM
2020-03-24 11:06:14 AM
user-removed
Not applicable
610 Views
4 replies
1 likes

610 Views
4 replies
1 likes

Volume Is Too Low Compared To Other Platform

PremiumUSA DeviceIphone Xs maxOperating Systemios 13.3.1 My Question or Issuewell i was using spotify as my main streaming app but i have received an apple music code a couple of months ago so i wanted to give that a try and i have been using it for ...

INFIMIX
Regular
Premium USA Device Iphone Xs max Operating System ios 13.3.1 My Question or Issue well i was using spotify as my main streaming app but i have received an apple music c...
2020-03-21 8:49:21 AM
2020-03-23 12:40:03 AM
INFIMIX
Regular
805 Views
3 replies
0 likes

805 Views
3 replies
0 likes

Solved!! Spotify search on iOS not working.

When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data, restarted my phone, deleted the cache, and logged ...

anuncastshadow
Casual Listener
When I type in an artist name on the search page, tapping on the artist result takes me to a blank page with no indication it’s trying to load the artist profile. I have deleted the app and its data,...
2020-03-23 2:51:10 AM
2020-03-23 4:57:48 PM
anuncastshadow
Casual Listener
4020 Views
4 replies
1 likes

4020 Views
4 replies
1 likes

Spotify for ios 12

HelloI'm a recent spotify premium userI wanted to ask you two things how can I restore all hidden songs? many do not remember the titleif i delete and put the app back do i find them by default?second thingduring playback I active I would only normal...

user-removed
Visitor
Hello I'm a recent spotify premium user I wanted to ask you two things how can I restore all hidden songs? many do not remember the title if i delete and put the app back do i find them by default...
2020-03-21 10:43:22 PM
2020-03-23 2:18:43 PM
user-removed
Not applicable
4483 Views
1 replies
0 likes

4483 Views
1 replies
0 likes

Artist page cannot open

Whenever I go to the artist page, it comes up blank.

GSYC
Gig Goer
Whenever I go to the artist page, it comes up blank.
2020-03-23 3:01:25 AM
2020-03-23 12:07:22 PM
GSYC
Gig Goer
1123 Views
8 replies
8 likes
Social & Random

1123 Views
8 replies
8 likes

CarPlay inconsistencies

PlanPremiumCountryItalyDeviceiPhone 7Operating SystemiOS 13 When you browse albums on CarPlay they will sorted only by alphabetical letter instead of following the sorting rule set on your device. Similar problem with artists. That’s weird since play...

Lorenzo_NGG
Roadie
Plan Premium Country Italy Device iPhone 7 Operating System iOS 13 When you browse albums on CarPlay they will sorted only by alphabetical letter instead of following the sort...
2020-03-23 9:34:55 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Superuser Contribution “Connessione in corso” - offline

PlanPremiumCountryItaliaDeviceiPhone 8Operating SystemiOS 13.3.1 My Question or IssueCiao!sono un paio di mesi che quando apro la app, continua a segnalarmi “connessione in corso” e a volte mi segnala “offline”.Le ho provate tutte: aggiornamento, can...

beaoff
Casual Listener
Plan Premium Country Italia Device iPhone 8 Operating System iOS 13.3.1 My Question or Issue Ciao! sono un paio di mesi che quando apro la app, continua a segnalarmi “connes...
2020-02-20 9:18:16 AM
2020-03-23 7:18:51 AM
beaoff
Casual Listener
1018 Views
5 replies
0 likes

1018 Views
5 replies
0 likes

Can’t visualize all songs/albums from artists

Hello. I feel extremely aggravated. See, I’m trying to visualize all songs and albums from the artist’s page,but NOTHING EXCEPT THIS BS (attached) is showing up... You click the artist and**bleep** shows up, except a stupid follow/unfollow button... ...

Ecktor
Visitor
Hello. I feel extremely aggravated. See, I’m trying to visualize all songs and albums from the artist’s page, but NOTHING EXCEPT THIS BS (attached) is showing up... You click ...
2020-03-23 5:12:21 AM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Superuser Contribution iOS 13.3.1 iPhone XR "couldn't load the page"

Premiumiphone XR iOS 13.3.1 since a few days, all suddenly, I couldn't load my Spotify app. It says "couldn't load the page". I can see my albums, but I can't open anything or listen to music. I tried to log out, log in again, reinstalled the app twi...

Makajajaka
Casual Listener
Premium iphone XR iOS 13.3.1 since a few days, all suddenly, I couldn't load my Spotify app. It says "couldn't load the page". I can see my albums, but I can't open anything or listen to mu...
2020-01-31 4:15:43 AM
2020-03-23 3:12:36 AM
Vildman13
Casual Listener
2092 Views
3 replies
0 likes

2092 Views
3 replies
0 likes

Superuser Contribution Cover of the music not showing

PlanPremiumCountry Belgium DeviceiPhone 7 PlusOperating SystemiOs 13.3.1 Spotify version8.5.48.1021 IssueI have a problem with cover of the music on Spotify. Covers doesnt show up when I am on 4G (Mobile network, not Wi-Fi) connected. I listen to muc...

EnginK
Casual Listener
Plan Premium Country Belgium Device iPhone 7 Plus Operating System iOs 13.3.1 Spotify version 8.5.48.1021 Issue I have a problem with cover of the music on Sp...
2020-03-10 10:30:29 PM
2020-03-23 1:22:07 AM
EnginK
Casual Listener
473 Views
3 replies
0 likes

473 Views
3 replies
0 likes

Solved!! App crashing after update Iphone

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemLatest iPhone update My Question or IssueI updated the app two days ago and since then it will not let me open Spotify at all. I keep checking the App Store for updates but nothing else has come up ...

Madibugw
Casual Listener
Plan Premium Country USA Device iPhone 7+ Operating System Latest iPhone update My Question or Issue I updated the app two days ago and since then it will not let me open Spotify at ...
2020-03-18 3:38:53 PM
2020-03-22 8:02:21 PM
Madibugw
Casual Listener
719 Views
2 replies
0 likes

719 Views
2 replies
0 likes

Can't Sync Local Files with iPhone

PlanFreeCountryUnited StatesDeviceiPhone 6My Question or IssueI tried syncing my songs from my local files to my iPhone and it never shows up because the download never shows up on my phone. The download switch shows up on my PC when I try to sync it...

Twinkleroot
Visitor
Plan Free Country United States Device iPhone 6 My Question or Issue I tried syncing my songs from my local files to my iPhone and it never shows up because the download never shows up on my p...
2020-03-22 3:20:03 AM
2020-03-22 9:28:17 AM
OneByBoo
Roadie
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Is there a way to play local files on iPhone from an already existing playlist?

PlanPremium DeviceiPhone 7+ Operating SystemiOS 13My Question or Issue Hello, I added a couple local files to an already existing playlist. All the songs in the playlist are from Spotify but two. The two local files are playing fine in the playlist o...

ChrystalShards
Regular
Plan Premium Device iPhone 7+ Operating System iOS 13 My Question or Issue Hello, I added a couple local files to an already existing playlist. All the...
2020-03-22 6:41:46 AM
520 Views
0 replies
0 likes

520 Views
0 replies
0 likes

Syncing to iPod classic

I have a Spotify premium account and want to sync my Spotify music to a iPod classic.the iPod is fully functional and recognised in iTunes but doesn’t show up in Spotify.ive disabled windows firewall and have run Spotify as an administrator but have ...

Nickhill1
Casual Listener
I have a Spotify premium account and want to sync my Spotify music to a iPod classic. the iPod is fully functional and recognised in iTunes but doesn’t show up in Spotify. ive disabled windows fire...
2019-08-27 8:46:30 PM
2020-03-21 5:55:51 PM
Nickhill1
Casual Listener
1211 Views
3 replies
0 likes

1211 Views
3 replies
0 likes

The playlist doesn’t disappear after I deleted it.

PlanPremiumCountryThailandDeviceiPhone11Operating SystemiOS 13.3.1 My Question or IssueI got a problem when I was trying to delete one of my own created playlist, but it somehow didn’t disappear from my home tap. I tried to delete it many times but i...

bellogelato
Visitor
Plan Premium Country Thailand Device iPhone11 Operating System iOS 13.3.1 My Question or Issue I got a problem when I was trying to delete one of my own created playlist, but it some...
2020-03-20 3:47:24 PM
2020-03-21 3:11:21 PM
OneByBoo
Roadie
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Error: 127

iPhone 7-premium account My Question or Issue My account is linking up with someone else's!!!! Giving me the error number 127. Please help!!

p-i_s7nixoxm
Newbie
iPhone 7-premium account My Question or Issue My account is linking up with someone else's!!!! Giving me the error number 127. Please help!!
2018-06-27 6:37:15 PM
2020-03-21 1:22:15 PM
wii99
Newbie
10295 Views
2 replies
0 likes

10295 Views
2 replies
0 likes

Solved!! Oops! Sorry, we couldn't share to Instagram Stories, try again later.

PlanPremiumCountryChile DeviceiPhone XSOperating SystemiOS 13.1 I can't share the music in my instagram stories, I tried reinstalling both apps and the problem continue. When I try to share the music appears a message saying "Oops! Sorry, we couldn't...

4rtemis
Visitor
Plan Premium Country Chile Device iPhone XS Operating System iOS 13.1 I can't share the music in my instagram stories, I tried reinstalling both apps and the problem continue....
2019-09-29 8:33:42 PM
2020-03-21 10:14:06 AM
RahulK
Newbie
12231 Views
10 replies
20 likes

12231 Views
10 replies
20 likes

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