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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67958 Views
  • 16 replies
  • 37 likes
  • 67958 Views
  • 16 replies
  • 37 likes

Album art is not showing

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this? (iPhone X, iOS 13.3.1)

  • Visitor
  • Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this?   (iPhone X, ...
  • Billy-J
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Music stops playing on Sonos when starting Spotify app on iOs device

CountryNetherlandsDeviceiPhone XR, iPad (2017)Operating SystemiOs 12.2 My Question or IssueRegularly (but not always) the music playing from Spotify on my Sonos speakers (through Spotify Connect) stops playing when I open the Spotify app on my iOs de...

  • Casual Listener
  • Country Netherlands Device iPhone XR, iPad (2017) Operating System iOs 12.2   My Question or Issue Regularly (but not always) the music playing from Spotify on my Sonos speakers (through...
  • 420spotify
  • Newbie
  • 4642 Views
  • 2 replies
  • 3 likes
  • 4642 Views
  • 2 replies
  • 3 likes

Solved!! iOS Spotify new design

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is 8.5.48.1021.Please help me

  • Newbie
  • Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is...
  • Maxim
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

  • Gig Goer
  • When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...
  • PrettyMuchSwiss
  • Composer
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

  • Visitor
  • This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Local Files Disappearing from Spotify

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song names of the files slightly in order to get them to ...

  • Casual Listener
  • So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song n...
  • DragonWarrior20
  • Visitor
  • 4035 Views
  • 11 replies
  • 6 likes
  • 4035 Views
  • 11 replies
  • 6 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

  • Visitor
  • Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...
  • Xenia
  • Moderator
  • 592 Views
  • 2 replies
  • 0 likes
  • in app payement
    iOS
    Payement
  • 592 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

  • Visitor
  • Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

  • Visitor
  • Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...
  • Emilia_8
  • Community Legend
  • 385 Views
  • 1 replies
  • 1 likes
  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle Icon on Iphone IOS 13.3.1

Premium Familyakd1961Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

  • Newbie
  • Premium Family akd1961 Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working
  • Mario
  • Spotify Legend
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audi Metadeta Transition

I recently transitioned from a 2016 to 2018 Audi A4. On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the artist, track, run time, album, etc. On the new 2018 Audi, it do...

  • Casual Listener
  • I recently transitioned from a 2016 to 2018 Audi A4.   On my 2016 Audi, I could easily link up my iPhone to Bluetooth and play Spotify through the car. On the screen, it would display the arti...
  • mschinis1
  • Newbie
  • 929 Views
  • 2 replies
  • 2 likes
  • audi
  • 929 Views
  • 2 replies
  • 2 likes

Solved!! [iOS] UI controls missing after Canvas video

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13 My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause controls to disapear for songs without a canvas video. To reproduce just play a son...

  • Regular
  • Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I encountered a reproducable UI bug that causes the controls for play/pause contr...
  • Petya
  • Community Legend
  • 1735 Views
  • 10 replies
  • 2 likes
  • iOS
  • 1735 Views
  • 10 replies
  • 2 likes

Superuser Contribution Songs will skip after pausing and playing

PlanFreeCountryunited statesDeviceiPhone 8 plusOperating Systemios 13.3My Question or Issuewhenever i pause a song, from manually doing it or another app pausing it to listen to its audio, the song will skip over to the next song in the queue almost ...

  • Casual Listener
  • Plan Free Country united states Device iPhone 8 plus Operating System ios 13.3 My Question or Issue whenever i pause a song, from manually doing it or another app pausing it to listen to its...
  • rrobxl
  • Casual Listener
  • 475 Views
  • 2 replies
  • 0 likes
  • 475 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

  • Regular
  • I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...
  • Nulmer
  • Regular
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

CarPlay previous song

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. Which to my mind is counter intuitive and pointless....

  • Newbie
  • When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. W...
  • Kishan2
  • Music Fan
  • 1714 Views
  • 4 replies
  • 1 likes
  • Carplay
    previous track
    rewind
  • 1714 Views
  • 4 replies
  • 1 likes

Feature Request: Make local file synching work

PlanPremiumCountry DeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe Synch between desktop and device is really buggy, and only sometimes work and other times doesn't. My devices are on the same network, my desktop is via a wire and my...

  • Newbie
  • Plan Premium Country   Device iPhone 8 Operating System Windows 10   My Question or Issue The Synch between desktop and device is really buggy, and only sometimes work and other t...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

  • Newbie
  • Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...
  • Mario
  • Spotify Legend
  • 1511 Views
  • 2 replies
  • 2 likes
  • 1511 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify crashes from background mode

FreeUSAiPhone X iOS 13.3.1 When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and the screen goes off, then after re-enabling the screen or clicking on the headph...

  • Visitor
  •   Free USA iPhone X  iOS 13.3.1   When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and t...
  • Ivan
  • Spotify Legend
  • 2947 Views
  • 1 replies
  • 0 likes
  • 2947 Views
  • 1 replies
  • 0 likes