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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45152 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111629 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1951 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302953 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128813 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

Casual Listener

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running.  Any idea what to do?

Elena

Moderator

987 Views

1 replies

0 likes

shuffle
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Superuser Contribution Keeps leaving my playlist

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...

Newbie

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...

Ivan

Spotify Legend

661 Views

1 replies

1 likes

  • 661 Views
  • 1 replies
  • 1 likes

Can't hear feedback sounds

PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...

Newbie

Plan Premium   Device iPhone XS with bluetooth headphones RHA TrueConnect   Operating System iOS 13.3.1   My Question or Issue Feedback sounds are enabled in my settings but ...

Baboofei

Casual Listener

1335 Views

1 replies

2 likes

  • 1335 Views
  • 1 replies
  • 2 likes

Music Stops When An Ad Pops Up and Won't Play After

PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...

Visitor

Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...

847 Views

0 replies

0 likes

AD Locks Spotify
Ad stops music
  • 847 Views
  • 0 replies
  • 0 likes

Volume gap not smooth when listening in headset

I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...

Casual Listener

I listen Spotify on my Sony MDR-XB950N1  headset. The comfortable range of volume when listening is usually the lower range.   However when adjusting the volumes at lower/lowes...

594 Views

0 replies

0 likes

volume
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Playlist Cover Image

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!

Visitor

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!

Billy-J

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
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Spotify music should stop while using other apps

PlanFree/PremiumCountry Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi there, I just recently switched from android to iOS (from galaxy s8 to iPhone XR)...

Visitor

Plan Free/Premium Country   Device iPhone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...

Billy-J

Spotify Star

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
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random music keeps on playing after turning off autoplay, HOW DO I DISABLE IT

PlanFreeCountryCanadaDeviceiPhone xsOperating SystemiOS 13 My Question or Issuerandom songs keep on playing even after I turned off autoplay

Visitor

Plan Free Country Canada Device iPhone xs Operating System iOS 13   My Question or Issue random songs keep on playing even after I turned off autoplay  

Emilia_8

Community Legend

3341 Views

4 replies

0 likes

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Solved!!Superuser Contribution IOS Spotify App doesn't show Sonos speaker

Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to select. When i use the Mac App everything is fine. When i´m using the...

Casual Listener

Hello everbody,   i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers.   All works perfect before, now there is no sonos to ...

real_mangocurry

Visitor

9507 Views

15 replies

2 likes

  • 9507 Views
  • 15 replies
  • 2 likes

Adding music to spotify

I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log out! What am I not doing? I’ve tried this on s10+, ip...

Visitor

I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log ou...

Onewave

Roadie

825 Views

2 replies

0 likes

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  • 2 replies
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Cannot start a playlist

PlanPremiumCountryUnited KingdomDeviceiPhone Xs Operating SystemiOS 13.3.1 My Question or IssueI’ve recently joined Spotify but I cannot start a playlist, nothing happens when I click on create a playlist and I’ve also tried it via going on a song an...

Newbie

Plan Premium Country United Kingdom Device iPhone Xs  Operating System iOS 13.3.1   My Question or Issue I’ve recently joined Spotify but I cannot start a playlist, nothing happen...

Onewave

Roadie

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
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Hide song feature

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don’t love the new “Hide song” feature and how it’s where the “add to playlist” option used...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don’t...

Onewave

Roadie

797 Views

2 replies

0 likes

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iphone 11 play problem

Plan freeFree/PremiumCountry usa Deviceiphone 11 pro max Operating Systemios 13.4,1 My Question or IssueNew to spotify. Searched for Harry Belafonte at Carnegie Hall and downloaded using my PC. I can select and play any song on my PC. When I use my i...

Visitor

Plan   free Free/Premium Country  usa   Device iphone 11 pro max  Operating System ios 13.4,1   My Question or Issue New to spotify. Searched for Harry Belafon...

Onewave

Roadie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
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Local File Music Not Found on Mobile

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueI tried adding some songs I had downloaded on my computer to my Spotify account and it worked on my computer, but the songs didn't show up on my phone. I made ...

Regular

Plan Premium Country United States Device iPhone 6s Operating System iOS 12.2   My Question or Issue I tried adding some songs I had downloaded on my computer to my Spotify account and...

Bittencourt

Spotify Star

4259 Views

13 replies

0 likes

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  • 13 replies
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I cannot see the names of the people who added songs to my collaborative playlist.

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating Systemwhatever the most up-to-date IOS is My Question or Issuei can’t see the names of the other people who have added to my collaborative playlist. my name shows up on the songs i have added, b...

Visitor

Plan Premium Country United States Device iPhone 11 Operating System whatever the most up-to-date IOS is   My Question or Issue i can’t see the names of the other people who have added...

AdamDamon

Community Legend

1169 Views

1 replies

0 likes

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  • 1 replies
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In 2020, somebody wants to sell me his ipod touch 4g 32 gb, i'd be able to install the Spotify app?

PlanPremiumCountryPeru Device(iPod Touch 4g 32 gb)Operating System(iOS 6.1.6) My Question or IssueI'm using Premium. And I have an LG FB166 suitable for Ipods (with the old 30-pin) and no bluetooth. My only chance is giving an opportunity with an ipo...

Gig Goer

  Plan Premium Country Peru    Device (iPod Touch 4g 32 gb) Operating System (iOS 6.1.6)   My Question or Issue I'm using Premium. And I have an LG FB166 suitable for ...

Onewave

Roadie

911 Views

1 replies

0 likes

Apps
ipod touch
iPod touch 4th Gen
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  • 1 replies
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Solved!! My Spotify only plays Kelly Clarkson

PremiumCanadaiPhone 7 iOS 13.3.1 I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random songs. If it hit “next” I get more Kelly Clarkson. If I hit “back” I get ...

Casual Listener

Premium Canada iPhone 7  iOS 13.3.1   I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random so...

Billy-J

Spotify Star

1133 Views

3 replies

0 likes

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  • 3 replies
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Skipping Songs From One Album

Plan - FamilyFree/Premium - PremiumCountry - United States Device - iPhone XROperating System- iOS 10 My Question or Issue - Why does it randomly skip every song from a Steven Universe album? My phone’s not glitchy so I don’t think it’s that.

Visitor

Plan - Family Free/Premium - Premium Country - United States   Device - iPhone XR Operating System- iOS 10   My Question or Issue - Why does it randomly skip every song from a Steven...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
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Music

I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album

Visitor

I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album  

Onewave

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Playlists not found

Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback>offline waiting 5-10 minutes. But still nothing I don...

Visitor

Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback...

Onewave

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes