Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45149 Views

45 replies

10 likes

  • 45149 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111625 Views

116 replies

13 likes

Other
  • 111625 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1951 Views

0 replies

0 likes

iOS
  • 1951 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302952 Views

62 replies

16 likes

  • 302952 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128810 Views

19 replies

38 likes

  • 128810 Views
  • 19 replies
  • 38 likes

Glitch

My Question or IssueMy Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays 20 seconds - then it flips though another 5 songs. I’ve tried...

Casual Listener

  My Question or Issue My Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays ...

Billy-J

Spotify Star

1079 Views

1 replies

0 likes

Glitch
Glitching songs
Skiping tracks
  • 1079 Views
  • 1 replies
  • 0 likes

Group session bugs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I’m trying out the group session beta at the moment. Once my friends connect they see th...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

818 Views

0 replies

0 likes

  • 818 Views
  • 0 replies
  • 0 likes

No longer able to dislike artist or song, or even thumbs down a song

PlanPremiumCountry DeviceiPhone 8Operating System12.1.2 My Question or Issue I can no longer dislike a song, nor do I have the ability to “don’t play songs from this artist” when listening to a station.

Casual Listener

Plan Premium Country   Device iPhone 8 Operating System 12.1.2   My Question or Issue  I can no longer dislike a song, nor do I have the ability to “don’t play songs from thi...

tandreasen

Casual Listener

3435 Views

6 replies

9 likes

Dislike artist or song on ios
  • 3435 Views
  • 6 replies
  • 9 likes

Wrong song by same artist plays

DeviceiPhone XSOperating SystemiOS 13.5Spotify 8.5.58 My Question or IssueWhen I was connected to Carplay and would ask Siri to play a specific song it would play a different one by the same artist. After further testing, it appears to only be happen...

Visitor

Device iPhone XS Operating System iOS 13.5 Spotify 8.5.58   My Question or Issue When I was connected to Carplay and would ask Siri to play a specific song it would play a different one b...

MichaelJerzak

Composer

1228 Views

1 replies

0 likes

  • 1228 Views
  • 1 replies
  • 0 likes

Can I transfer Spotify music to iTunes on my IPad

I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you know. I hope to accomplish this so I can easily list...

Visitor

I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you k...

Maxim

Spotify Star

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Spotify only playing random songs (auto play is off)

PlanFree/CountryEngland DeviceiPhone 7+Operating SystemNewest IOS My Question or IssueSpotify is only playing songs outside my playlist. Usually 1 or 2 songs play before I can hear the ones in my playlist but 10 songs in a row have played that are no...

Casual Listener

  Plan Free/ Country England  Device iPhone 7+ Operating System Newest IOS   My Question or Issue Spotify is only playing songs outside my playlist. Usually 1 or 2 songs pla...

HughJazz

Casual Listener

1001 Views

2 replies

0 likes

Spotify songs playback
  • 1001 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting car bluetooth and connects to echo and plays songs i dont listen to?

Plan - Premium Country - UK Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I connect my iphone to my car bluetooth and half way through a song it keeps disconnecting the bluetooh and connect to Echo and playing songs i d...

Visitor

Plan - Premium   Country - UK    Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I connect my iphone to my car bluetooth ...

1337 Views

0 replies

0 likes

  • 1337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify search not working anymore

my Spotify search stops working after a few minutes, this happens on LTE and on WiFi I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need to force close the app and open it again, how can I fix t...

Casual Listener

my Spotify search stops working after a few minutes, this happens on LTE and on WiFi  I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need ...

trysnipes

Visitor

17438 Views

10 replies

3 likes

  • 17438 Views
  • 10 replies
  • 3 likes

WatchOS queries

PlanPremiumCountry : India DeviceApple Watch Series 5 LTEOperating SystemWatchOS 6.2.5 My Question or IssueHI, I have been working with the OEM pain in the wrong side I got a new apple watch. I have a Headset connected to it and I see it detect under...

Visitor

Plan Premium Country : India   Device Apple Watch Series 5 LTE Operating System WatchOS 6.2.5   My Question or Issue HI, I have been working with the OEM pain in the wrong side&nb...

Billy-J

Spotify Star

863 Views

1 replies

1 likes

Apple Watch
  • 863 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Appears On" now missing in app

Hello, It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page. This section is absolutely necessary in order to see an artist's remix releases, or even their contrib...

Newbie

Hello,  It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page.  This section is absolutely necessary ...

PrinceRicard

Visitor

19458 Views

65 replies

83 likes

Mobile
  • 19458 Views
  • 65 replies
  • 83 likes

Solved!! iPhone and iPad do not sync Favourite Songs

Hey there My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should. I tried reboot on both devices, log out/log in and also log out on all devices in browser. Any...

Casual Listener

Hey there   My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should.   I tried reboot on both de...

Schakal

Casual Listener

947 Views

2 replies

0 likes

  • 947 Views
  • 2 replies
  • 0 likes

Terrible sound while streaming via Yamaha MusicCast

Plan PremiumCountry Poland Device iPhone 8Operating System iOS 13.3.1.Spotify and Yamaha have the latest software update. My Question or IssueI am my phone with my Yamaha MusicCast via bluetooth and it used to work fine. For the last 10 days or so th...

Casual Listener

Plan Premium Country Poland   Device iPhone 8 Operating System iOS 13.3.1. Spotify and Yamaha have the latest software update.   My Question or Issue I am my pho...

KasiaSz

Casual Listener

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Music will not play without Data on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Can only share some of my playlists to insta stories, others give an error

Plan PremiumCountryUKDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueSo I have seen an issue just now when I was trying to share a playlist of mine to stories. When I try to share it, it gives this error:This happens to another one of m...

Gig Goer

Plan  Premium Country UK Device iPhone 11 Operating System iOS 13.4.1   My Question or Issue So I have seen an issue just now when I was trying to share a playlist of mine to stor...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

The sound while changing the song

PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??

Visitor

Plan Premium Country Turkey Device iPhone7   My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t Update Beta

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...

Casual Listener

Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1)   My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...

Katerina

Spotify Legend

1146 Views

3 replies

0 likes

  • 1146 Views
  • 3 replies
  • 0 likes

Choose whether to skip or fast forward using earbuds?

PlanPremiumCountryUSADeviceiPhone 11Bose Soundsport FreeOperating SystemiOS 13.4.1 My Question or IssueHi! Is there a way I can set the controls so that they skip to the next episode of a podcast instead of fast forwarding 15 seconds? One of my podca...

Newbie

Plan Premium Country USA Device iPhone 11 Bose Soundsport Free Operating System iOS 13.4.1   My Question or Issue Hi!  Is there a way I can set the controls so that they skip to...

1133 Views

0 replies

1 likes

Earbuds
skip podcast
Skip Track Shortcut
  • 1133 Views
  • 0 replies
  • 1 likes

Superuser Contribution Help with My iOS App (Account joined with Facebook)

First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...

Visitor

First of all, my problem isn't with the account associated with this username, writing on behalf of another person.   My problem is rather long, so please bear with me. I have a premium accoun...

Elena

Moderator

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Spotify connect jumps to chromecast bult-in

Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...

Casual Listener

Good morning,   Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6   My Question or Issue   I have recently experienced trouble when using S...

g0-gcwyb0_hpw

Newbie

3075 Views

4 replies

1 likes

  • 3075 Views
  • 4 replies
  • 1 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

Casual Listener

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running.  Any idea what to do?

Elena

Moderator

987 Views

1 replies

0 likes

shuffle
  • 987 Views
  • 1 replies
  • 0 likes