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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

  • 37298 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

  • 126021 Views
  • 19 replies
  • 38 likes

Spotify only playing random songs (auto play is off)

PlanFree/CountryEngland DeviceiPhone 7+Operating SystemNewest IOS My Question or IssueSpotify is only playing songs outside my playlist. Usually 1 or 2 songs play before I can hear the ones in my playlist but 10 songs in a row have played that are no...

Casual Listener

  Plan Free/ Country England  Device iPhone 7+ Operating System Newest IOS   My Question or Issue Spotify is only playing songs outside my playlist. Usually 1 or 2 songs pla...

HughJazz

Casual Listener

986 Views

2 replies

0 likes

Spotify songs playback
  • 986 Views
  • 2 replies
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Spotify keeps disconnecting car bluetooth and connects to echo and plays songs i dont listen to?

Plan - Premium Country - UK Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I connect my iphone to my car bluetooth and half way through a song it keeps disconnecting the bluetooh and connect to Echo and playing songs i d...

Visitor

Plan - Premium   Country - UK    Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I connect my iphone to my car bluetooth ...

1330 Views

0 replies

0 likes

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Superuser Contribution Spotify search not working anymore

my Spotify search stops working after a few minutes, this happens on LTE and on WiFi I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need to force close the app and open it again, how can I fix t...

Casual Listener

my Spotify search stops working after a few minutes, this happens on LTE and on WiFi  I have left my iPhone doing that for over 2 hours and it does nothing (see attached file), to fix it I need ...

trysnipes

Visitor

17364 Views

10 replies

3 likes

  • 17364 Views
  • 10 replies
  • 3 likes

WatchOS queries

PlanPremiumCountry : India DeviceApple Watch Series 5 LTEOperating SystemWatchOS 6.2.5 My Question or IssueHI, I have been working with the OEM pain in the wrong side I got a new apple watch. I have a Headset connected to it and I see it detect under...

Visitor

Plan Premium Country : India   Device Apple Watch Series 5 LTE Operating System WatchOS 6.2.5   My Question or Issue HI, I have been working with the OEM pain in the wrong side&nb...

Billy-J

Spotify Star

832 Views

1 replies

1 likes

Apple Watch
  • 832 Views
  • 1 replies
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Superuser Contribution "Appears On" now missing in app

Hello, It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page. This section is absolutely necessary in order to see an artist's remix releases, or even their contrib...

Newbie

Hello,  It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page.  This section is absolutely necessary ...

PrinceRicard

Visitor

19207 Views

65 replies

83 likes

Mobile
  • 19207 Views
  • 65 replies
  • 83 likes

Solved!! iPhone and iPad do not sync Favourite Songs

Hey there My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should. I tried reboot on both devices, log out/log in and also log out on all devices in browser. Any...

Casual Listener

Hey there   My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should.   I tried reboot on both de...

Schakal

Casual Listener

919 Views

2 replies

0 likes

  • 919 Views
  • 2 replies
  • 0 likes

Terrible sound while streaming via Yamaha MusicCast

Plan PremiumCountry Poland Device iPhone 8Operating System iOS 13.3.1.Spotify and Yamaha have the latest software update. My Question or IssueI am my phone with my Yamaha MusicCast via bluetooth and it used to work fine. For the last 10 days or so th...

Casual Listener

Plan Premium Country Poland   Device iPhone 8 Operating System iOS 13.3.1. Spotify and Yamaha have the latest software update.   My Question or Issue I am my pho...

KasiaSz

Casual Listener

796 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music will not play without Data on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Can only share some of my playlists to insta stories, others give an error

Plan PremiumCountryUKDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueSo I have seen an issue just now when I was trying to share a playlist of mine to stories. When I try to share it, it gives this error:This happens to another one of m...

Gig Goer

Plan  Premium Country UK Device iPhone 11 Operating System iOS 13.4.1   My Question or Issue So I have seen an issue just now when I was trying to share a playlist of mine to stor...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
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The sound while changing the song

PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??

Visitor

Plan Premium Country Turkey Device iPhone7   My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...

412 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution Can’t Update Beta

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...

Casual Listener

Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1)   My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...

Katerina

Spotify Legend

1130 Views

3 replies

0 likes

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  • 3 replies
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Choose whether to skip or fast forward using earbuds?

PlanPremiumCountryUSADeviceiPhone 11Bose Soundsport FreeOperating SystemiOS 13.4.1 My Question or IssueHi! Is there a way I can set the controls so that they skip to the next episode of a podcast instead of fast forwarding 15 seconds? One of my podca...

Newbie

Plan Premium Country USA Device iPhone 11 Bose Soundsport Free Operating System iOS 13.4.1   My Question or Issue Hi!  Is there a way I can set the controls so that they skip to...

1102 Views

0 replies

1 likes

Earbuds
skip podcast
Skip Track Shortcut
  • 1102 Views
  • 0 replies
  • 1 likes

Superuser Contribution Help with My iOS App (Account joined with Facebook)

First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...

Visitor

First of all, my problem isn't with the account associated with this username, writing on behalf of another person.   My problem is rather long, so please bear with me. I have a premium accoun...

Elena

Moderator

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Spotify connect jumps to chromecast bult-in

Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...

Casual Listener

Good morning,   Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6   My Question or Issue   I have recently experienced trouble when using S...

g0-gcwyb0_hpw

Newbie

3018 Views

4 replies

1 likes

  • 3018 Views
  • 4 replies
  • 1 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

Casual Listener

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running.  Any idea what to do?

Elena

Moderator

973 Views

1 replies

0 likes

shuffle
  • 973 Views
  • 1 replies
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Superuser Contribution Keeps leaving my playlist

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...

Newbie

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...

Ivan

Spotify Legend

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes

Can't hear feedback sounds

PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...

Newbie

Plan Premium   Device iPhone XS with bluetooth headphones RHA TrueConnect   Operating System iOS 13.3.1   My Question or Issue Feedback sounds are enabled in my settings but ...

Baboofei

Casual Listener

1311 Views

1 replies

2 likes

  • 1311 Views
  • 1 replies
  • 2 likes

Music Stops When An Ad Pops Up and Won't Play After

PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...

Visitor

Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...

833 Views

0 replies

0 likes

AD Locks Spotify
Ad stops music
  • 833 Views
  • 0 replies
  • 0 likes

Volume gap not smooth when listening in headset

I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...

Casual Listener

I listen Spotify on my Sony MDR-XB950N1  headset. The comfortable range of volume when listening is usually the lower range.   However when adjusting the volumes at lower/lowes...

582 Views

0 replies

0 likes

volume
  • 582 Views
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Playlist Cover Image

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!

Visitor

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!

Billy-J

Spotify Star

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes