Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270855 Views

58 replies

14 likes

  • 270855 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171892 Views

507 replies

108 likes

  • 171892 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114595 Views

19 replies

38 likes

  • 114595 Views
  • 19 replies
  • 38 likes

Can't turn shuffle play off with premium account

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13 My Question or IssueI have a premium account and shuffle play will not turn off. I tap the shuffle play icon in the bottom right corner in a individual song and and it turns white/grey. When ...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 13   My Question or Issue I have a premium account and shuffle play will not turn off.  I tap the shuffle play icon ...

347 Views

0 replies

2 likes

  • 347 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Spotify app won’t open on iPhone

PlanFree/PremiumCountry Uk Device(iPhone XS Operating System(ios 10) My Question or Issuei got a message earlier asking me to clear space via the manage storage section and removed Spotify as nothing else was working. Now it won’t open to reload it. ...

Newbie

Plan Free/Premium Country  Uk  Device (iPhone XS  Operating System (ios 10)   My Question or Issue i got a message earlier asking me to clear space via the manage storag...

JowettLim

Visitor

31322 Views

4 replies

0 likes

  • 31322 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone app crashes when connected to wifi?

I've never had a problem with Spotify but over the last few weeks whenever I've used it on my iPhone it will crash unless im not connected to the internet. Super annoying because I can only listen to my downloaded music and can't add to it - have tri...

Newbie

I've never had a problem with Spotify but over the last few weeks whenever I've used it on my iPhone it will crash unless im not connected to the internet. Super annoying because I can only listen to...

Daniek7171G

Visitor

5557 Views

2 replies

1 likes

  • 5557 Views
  • 2 replies
  • 1 likes

iphone app crash at launch

Mmmm ... the app immediatly crash after launch since 3 days.I have an iphone 5s and the latest iOs version.Am I the only one having this issue ?Anything to do ? Thank you !

Newbie

Mmmm ... the app immediatly crash after launch since 3 days. I have an iphone 5s and the latest iOs version. Am I the only one having this issue ? Anything to do ?   Thank you !

user-removed

Not applicable

730 Views

4 replies

0 likes

  • 730 Views
  • 4 replies
  • 0 likes

iPhone 5s only works in airplane mode

A few days ago the spotify app on my iPhone 5s stopped working. It opens the loading screen and then closes out everytime. Only opens when I am in airplane mode. Deleted and redownloaded the app numerous times and still not working unless in airplane...

Casual Listener

A few days ago the spotify app on my iPhone 5s stopped working. It opens the loading screen and then closes out everytime. Only opens when I am in airplane mode. Deleted and redownloaded the app nume...

Ko80

Casual Listener

1721 Views

2 replies

1 likes

  • 1721 Views
  • 2 replies
  • 1 likes

Shuffle Favors Unpopular Songs

PlanPremiumCountryUSADeviceDesktopOperating SystemmacOS Mojave My Question or IssueAnytime I shuffle a playlist, the shuffle is non-random, favoring songs I listen to less often or have not saved to my library. This sort of "Discovery Shuffle" is not...

Visitor

Plan Premium Country USA Device Desktop Operating System macOS Mojave   My Question or Issue Anytime I shuffle a playlist, the shuffle is non-random, favoring songs I listen to less of...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Recently played doesn’t update

Recently played doesn’t update. Played all day. Hoping the algorithms would pick up new suggestions. Instead of recommending artists from the same three similar artists for weeks now. Recently played only shows up to yesterday. On Mac and iOS. Yet on...

Regular

Recently played doesn’t update. Played all day. Hoping the algorithms would pick up new suggestions. Instead of recommending artists from the same three similar artists for weeks now.  Rece...

incredible

Regular

1312 Views

4 replies

0 likes

  • 1312 Views
  • 4 replies
  • 0 likes

Spotify App keeps crashing randomly

PlanPremiumCountryCanadaDevice(iPhone XR)Operating System(iOS 13.4.1) My Question or Issue My Spotify app keeps crashing randomly. For example, if I am scrolling through the UI to find a particular song/artist, it will hang and then crash out. Anothe...

Casual Listener

Plan Premium Country Canada Device (iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue   My Spotify app keeps crashing randomly.    For example, if I am ...

joeshaw92

Casual Listener

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Airplay timeout on iOS? v8.4.53

Today I've started to notice that whenever I pause playback while connected to an Airplay device, the Spotify app disconnects from the Airplay device and audio returns to the iPad speakers when I restart playback. Is this a new behavior for the app? ...

Music Fan

Today I've started to notice that whenever I pause playback while connected to an Airplay device, the Spotify app disconnects from the Airplay device and audio returns to the iPad speakers when I res...

xunilhr

Regular

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Solved!! Album audio and album art for 2 different bands have been swapped.

I’m trying to listen to Let’s Be Honest by Doll Skin, and it’s playing the audio from some Green Death song and the album art for the Green Death album Manufacturing Evil is showing instead of the album art for the Doll Skin album In Your Face (Again...

Visitor

I’m trying to listen to Let’s Be Honest by Doll Skin, and it’s playing the audio from some Green Death song and the album art for the Green Death album Manufacturing Evil is showing instead of the&nb...

Onewave

Roadie

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

[Fixed] Artist's Full Album List Not Displaying on Discography Page

PlanPremiumCountryUnited StatesDevice(iPhone 7)Operating System(iOS 12.1.2) My Question or IssueUpdate: The latest update of the app (Ver. 8.4.94.812) has fixed this issueOn the iOS app, after updating to 8.4.88.280, the new layout does not allow me ...

Newbie

Plan Premium Country United States Device (iPhone 7) Operating System (iOS 12.1.2)   My Question or Issue Update: The latest update of the app (Ver. 8.4.94.812) has fixed this issue O...

pounddog

Casual Listener

4769 Views

3 replies

14 likes

  • 4769 Views
  • 3 replies
  • 14 likes

Similar artist recommendation doesn’t change

continually stuck on same three “similar artist” recommendations on iOS and Mac reinstalled all apps on iOS and Mac rotated through all sorts of music for weeks iPhone X latest iOS

Regular

continually stuck on same three “similar artist” recommendations on iOS and Mac   reinstalled all apps on iOS and Mac   rotated through all sorts of music for weeks    iPhon...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Can not remove podcasts at all.

PlanPremiumCountryUSADevice(iPhone 11)Operating System(Current iOS) My Question or IssueAbout 3 months ago I started having problems removing downloaded podcasts. I could usually just reboot the app and it would then allow me to remove them but over ...

Casual Listener

Plan Premium Country USA Device (iPhone 11) Operating System (Current iOS)   My Question or Issue About 3 months ago I started having problems removing downloaded podcasts. I could usu...

CaseFace5

Casual Listener

1359 Views

4 replies

1 likes

  • 1359 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist bugged

last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 playlist; it does this on all playlists. Ive restarte...

Newbie

last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 pl...

Ivan

Spotify Legend

898 Views

2 replies

0 likes

  • 898 Views
  • 2 replies
  • 0 likes

Solved!! older iOS devices iOS 10 worked until restoring backup

my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued.I then restored the backup stored before this renewal - and also he...

Casual Listener

my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued. I then restore...

Maxim

Spotify Star

700 Views

1 replies

0 likes

IOS10
iPhone5s
  • 700 Views
  • 1 replies
  • 0 likes

Solved!! i can’t change my profile at all after updating to premium

PlanPremiumCountryUSDeviceiphone xs maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated to premium and i don’t see the option to change my account in any way. where it should say “edit profile” all it says is “fin...

Casual Listener

Plan Premium Country US Device iphone xs max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i updated to premium and i don’t see the option to cha...

eden8

Casual Listener

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

Songs taking space twice for different accounts?

if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spotify save the songs on my phone locally twice?

Casual Listener

if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spot...

484 Views

0 replies

0 likes

downloads
local files
space
  • 484 Views
  • 0 replies
  • 0 likes

Account won’t edit

Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account today as I previously used Apple Music. I want to edit my display name and picture so I can...

Visitor

  Plan : premium  Country : USA    Device : IPhone XS  My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account tod...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Spotify Connect: connection lost within 5 seconds after pause

PlanPremiumCountryNetherlandsDeviceiPad mini 2019, Lenovo X1Operating SystemiPad OS 13.4.1, Windows 10 1909 My Question or IssueI often use Spotify Connect to control my iPad, which is connected to my amplifier, from my Windows 10 based laptop. This ...

Casual Listener

Plan Premium Country Netherlands Device iPad mini 2019, Lenovo X1 Operating System iPad OS 13.4.1, Windows 10 1909   My Question or Issue I often use Spotify Connect to control my iPad...

570 Views

0 replies

0 likes

  • 570 Views
  • 0 replies
  • 0 likes

Songs Disappeared from Liked

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it and play it. Over time more and more songs started di...

Newbie

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it an...

ainoenollet

Visitor

3170 Views

2 replies

1 likes

  • 3170 Views
  • 2 replies
  • 1 likes