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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37311 Views

41 replies

10 likes

  • 37311 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102941 Views

115 replies

12 likes

Other
  • 102941 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299260 Views

61 replies

16 likes

  • 299260 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126042 Views

19 replies

38 likes

  • 126042 Views
  • 19 replies
  • 38 likes

Superuser Contribution Any news on fixing update?

PlanPremiumCountryAustraliaDeviceSamsung Operating SystemWindows 10 My Question or IssueI hate the new update where on the desktop app, all the songs in your playlist are just jumbled up and I can't sort them by artist or alphabetical order etc... Se...

Regular

Plan Premium Country Australia Device Samsung  Operating System Windows 10   My Question or Issue I hate the new update where on the desktop app, all the songs in your playlist ar...

Ivan

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad 2 - Unable to select music over WiFi

PlanFree/PremiumCountryAustralia Device(iPhone 7, iPad 2, iPad 5, Macbook Pro late 2011, WinPC)Operating System(iPhone 7/iPad 5 iOS 13, iPad 2 iOS 9, Macbook OSX 10.13.6, PC Windows 10) My Question or IssueHi Team, I think this is a bug. Appears that...

Casual Listener

Plan Free/Premium Country Australia   Device (iPhone 7, iPad 2, iPad 5, Macbook Pro late 2011, WinPC) Operating System (iPhone 7/iPad 5 iOS 13, iPad 2 iOS 9, Macbook OSX 10.13.6, PC Wi...

Katerina

Spotify Legend

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files not appearing on iPhone

I have a premium Spotify account and have followed all of the steps for adding local files to my desktop Spotify app on Windows 10. I have successfully uploaded all the songs I wanted to and they play just fine on the app. I added all the songs to a ...

Casual Listener

I have a premium Spotify account and have followed all of the steps for adding local files to my desktop Spotify app on Windows 10. I have successfully uploaded all the songs I wanted to and they pla...

Ivan

Spotify Legend

1802 Views

3 replies

0 likes

desktop app
downloads
iphone
local files
  • 1802 Views
  • 3 replies
  • 0 likes

The New Update Has Ruined Years of Digging...

Premium Iphone user here. Been in love with Spotify for years until now. When I first discovered Spotify, I was addicted to it immediately. I would look up an artist, raid their discography, and press “like” on all the songs that caught my ear. When ...

Regular

Premium Iphone user here. Been in love with Spotify for years until now.   When I first discovered Spotify, I was addicted to it immediately. I would look up an artist, raid their discography,...

JMchief

Regular

1964 Views

2 replies

20 likes

  • 1964 Views
  • 2 replies
  • 20 likes

Superuser Contribution Enable Lyrics or Behind the Lyrics options

Plan : Premium FamilyCountry : FranceDevice : iPhone XS My Question or IssueHii'd like to know if the "Behind the Lyrics" option is still existing ?It's been months that i cant see it and i dont understand how a platform as Spotify can't propose a ly...

Regular

Plan : Premium Family Country : France Device : iPhone XS   My Question or Issue Hi i'd like to know if the "Behind the Lyrics" option is still existing ? It's been months ...

AlexKid1

Regular

1691 Views

4 replies

0 likes

  • 1691 Views
  • 4 replies
  • 0 likes

Max sound volume when using snapchat

PlanPremiumCountry DeviceIphone 8 Operating SystemIOS 13.4.1 My Question or Issue When i listen to spotify, and then are taking a picture, or opening a snap, the volume turns into maximum automatically.

Casual Listener

    Plan Premium Country   Device Iphone 8  Operating System IOS 13.4.1   My Question or Issue   When i listen to spotify, and then are taking a picture...

Billy-J

Spotify Star

1768 Views

3 replies

1 likes

  • 1768 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't add duplicate songs to playlist or delete playlist

Latest ios version. Iphone pro max. Premium. Whenever I try to add a duplicate song to the playlist no prompt appears asking me if I want to add the dupe. Also, no prompt appears when I try to delete a playlist. Rebooted phone, reinstalled app. Tried...

Roadie

Latest ios version. Iphone pro max. Premium.    Whenever I try to add a duplicate song to the playlist no prompt appears asking me if I want to add the dupe.    Also, no promp...

Ivan

Spotify Legend

1589 Views

1 replies

0 likes

  • 1589 Views
  • 1 replies
  • 0 likes

google home mini + spotify glitch

PlanPremiumCountryUS DeviceiPhone XOperating SystemiOS 10 My Question or Issuecannot get my google home mini to cast spotify. i’ve has the accounts linked for about 6 months and have had no issues until today. i start the google cast then play a song...

Casual Listener

Plan Premium Country US   Device iPhone X Operating System iOS 10   My Question or Issue cannot get my google home mini to cast spotify. i’ve has the accounts linked for about 6 ...

julianneb

Casual Listener

2554 Views

2 replies

2 likes

  • 2554 Views
  • 2 replies
  • 2 likes

Solved!! Playing stops

PlanPremiumCountryDenmarkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuespotify app has started to stop playing the tracks. It happens like every 20 seconds. I pres...

Casual Listener

Plan Premium Country Denmark Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue spotify app...

Billy-J

Spotify Star

2356 Views

3 replies

0 likes

  • 2356 Views
  • 3 replies
  • 0 likes

Removed “Appears On” feature with January 2019 IOS Update

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueLooks like Spotify has updated the ios app yet again. They have streamlined the artist pages and removed the “Appears On” section typically found at the bottom of t...

Casual Listener

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue Looks like Spotify has updated the ios app yet again.  They have streamli...

spartnerfy

Casual Listener

6290 Views

4 replies

34 likes

  • 6290 Views
  • 4 replies
  • 34 likes

iPhone - No Playlist Update Notifications

Team, For about a year now I have not been receiving push notifications on my phone (iPhone 7+, iOS 10.2.1). Out of all of the notifications, I especially liked the notifications that there was an updated playlist (Think the Throwback Thursday playli...

Casual Listener

Team,  For about a year now I have not been receiving push notifications on my phone (iPhone 7+, iOS 10.2.1). Out of all of the notifications, I especially liked the notifications that there wa...

giantsxx21

Casual Listener

2331 Views

4 replies

5 likes

iphone
PlaylistUpdate
Push Notifications
  • 2331 Views
  • 4 replies
  • 5 likes

Don't get push notifications when a playlist have updates: what's wrong?

PlanPremiumCountry The NetherlandsDeviceiPhone SEOperating System(iOS 12) My Question or Issue I enable the push notifications on the Spotify app (slider on green, if this is ok?) and on my iphone itself to receive push notifications when playlists h...

Regular

Plan Premium Country  The Netherlands Device iPhone SE Operating System (iOS 12)   My Question or Issue  I enable the push notifications on the Spotify app (slider on green, ...

giantsxx21

Casual Listener

2391 Views

5 replies

0 likes

  • 2391 Views
  • 5 replies
  • 0 likes

[Apple TV] Playback drops out intermittently

Plan: PremiumCountry: USA Device: Apple TV 4kOperating System: tvOS 13.4.4 Playback from my Apple TV intermittently drops out (a couple of times per song). The drop out is 3-5 seconds long and automatically resumes. The Apple TV is connected via ethe...

Visitor

Plan: Premium Country: USA   Device: Apple TV 4k Operating System: tvOS 13.4.4   Playback from my Apple TV intermittently drops out (a couple of times per song). The drop out is 3-5 s...

643 Views

0 replies

1 likes

apple TV
dropout
intermittent
  • 643 Views
  • 0 replies
  • 1 likes

Previous Track goes back to original song

PlanPremiumCountry: UK Device(iPhone XR)Operating System(iOS 13.4.1) My Question or IssueHi, When i finish a playlist and it plays related songs if i try and go back to the previous track it just goes back to the last song on the playlist on the not ...

Visitor

Plan Premium Country: UK   Device (iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue Hi,   When i finish a playlist and it plays related songs if i try and go...

Billy-J

Spotify Star

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Glitch

My Question or IssueMy Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays 20 seconds - then it flips though another 5 songs. I’ve tried...

Casual Listener

  My Question or Issue My Spotify is glitching, a lot. It won’t even play an entire song without switching to another. And when it does, it flips though maybe 5 songs before it settles- plays ...

Billy-J

Spotify Star

1063 Views

1 replies

0 likes

Glitch
Glitching songs
Skiping tracks
  • 1063 Views
  • 1 replies
  • 0 likes

Group session bugs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I’m trying out the group session beta at the moment. Once my friends connect they see th...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

812 Views

0 replies

0 likes

  • 812 Views
  • 0 replies
  • 0 likes

No longer able to dislike artist or song, or even thumbs down a song

PlanPremiumCountry DeviceiPhone 8Operating System12.1.2 My Question or Issue I can no longer dislike a song, nor do I have the ability to “don’t play songs from this artist” when listening to a station.

Casual Listener

Plan Premium Country   Device iPhone 8 Operating System 12.1.2   My Question or Issue  I can no longer dislike a song, nor do I have the ability to “don’t play songs from thi...

tandreasen

Casual Listener

3410 Views

6 replies

9 likes

Dislike artist or song on ios
  • 3410 Views
  • 6 replies
  • 9 likes

Wrong song by same artist plays

DeviceiPhone XSOperating SystemiOS 13.5Spotify 8.5.58 My Question or IssueWhen I was connected to Carplay and would ask Siri to play a specific song it would play a different one by the same artist. After further testing, it appears to only be happen...

Visitor

Device iPhone XS Operating System iOS 13.5 Spotify 8.5.58   My Question or Issue When I was connected to Carplay and would ask Siri to play a specific song it would play a different one b...

MichaelJerzak

Composer

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes

Can I transfer Spotify music to iTunes on my IPad

I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you know. I hope to accomplish this so I can easily list...

Visitor

I was wondering if there is a way to transfer Spotify music to iTunes. I have Spotify music free plan and use Spotify on safari. If there is a way, I cannot download any additional apps just so you k...

Maxim

Spotify Star

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes