Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45942 Views
15 replies
36 likes

45942 Views
15 replies
36 likes

Account Log Out

PlanFree/PremiumCountry Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or their passwords. I asked the spotify stuff for help, but then they tol...

Mm1111
Visitor
Plan Free/Premium Country Cyprus Hey guys,I would like to disconnect my acounts but, I Iost the device that I had them on, also I dont't remember any username , any email address or th...
2020-02-17 10:14:46 PM
2020-02-17 10:17:35 PM
Billy-J
Spotify Star
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

account

practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free trial and wanted to cancel it. help me pls Device(iPho...

sporzonsofia1
Visitor
practically I accidentally left my spotify account and I don't remember the password anymore (I tried in every way to change but nothing to do). the point is that I had purchased the 3 month free tri...
2020-02-17 9:02:30 PM
2020-02-17 9:22:07 PM
Emilia_8
Community Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Airpods keep jumping to a random song

I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even heard of this song before and I wasn’t even near my pho...

lizlawrence18
Casual Listener
I just got brand new airpods for Christmas. I was listening to my country playlist on Spotify (premium) and all of a sudden it started playing the song “Rond or Trond” on repeat. I’ve never even hear...
2019-12-29 6:49:12 AM
2020-02-17 5:36:14 PM
Ink_85
Visitor
7813 Views
11 replies
3 likes

7813 Views
11 replies
3 likes

Superuser Contribution Who is using my account..?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I log in to Spotify, I find all sort of music in my history and loads of **bleep** sugge...

leeroybrown01
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
2020-02-16 12:19:46 AM
2020-02-17 9:25:40 AM
Mario
Spotify Legend
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Superuser Contribution Spotify lag/stutter when auto-scrolling in a playlist

Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper part of the screen) in a playlist with more than 1...

Prestige
Roadie
Well the title is pretty much self-explanatory. I've got a brand new iPhone 6 that should handle Spotify with ease (even the 5S with the A7 should be included here), yet auto-scrolling (tap the upper...
2015-02-04 9:06:43 PM
2020-02-17 7:51:19 AM
Ivan
Spotify Legend
2459 Views
7 replies
0 likes

2459 Views
7 replies
0 likes

Superuser Contribution Las canciones se cambian solas, no solicito los cambios de musica, aparecen artistas que no conozco

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Jorgecarvac
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-15 2:27:44 AM
2020-02-16 4:30:09 PM
Mario
Spotify Legend
1517 Views
1 replies
0 likes

1517 Views
1 replies
0 likes

Superuser Contribution app keeps crashing for no reason

PlanPremiumCountrySingapore Deviceiphone 11 Operating Systemios 13 My Question or IssueRecently my spotify app has been crashing repeatedly. When i enter the app it takes abnormally long to load and doesnt even make it to the home page before crashin...

tiaralsooong
Visitor
Plan Premium Country Singapore Device iphone 11 Operating System ios 13 My Question or Issue Recently my spotify app has been crashing repeatedly. When i enter the app ...
2020-02-15 2:46:45 PM
2020-02-16 4:13:02 PM
Mario
Spotify Legend
805 Views
1 replies
0 likes
technical
Troubleshooting

805 Views
1 replies
0 likes

Superuser Contribution Songs quit after a few seconds

PlanFreeCanadaIphone 6Operating SystemiOS 13.3.1 My Question or IssueAfter quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the playlist from beginning to end, it only plays one song and cuts it off af...

gorkface
Regular
Plan Free Canada Iphone 6 Operating System iOS 13.3.1 My Question or Issue After quitting Premium my iPhone won't play full songs in succession, just on shuffle. If I try to play the p...
2020-02-16 4:01:38 AM
2020-02-16 2:27:15 PM
Mario
Spotify Legend
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Reverse order issue in Mercedes

When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most recent songs again in reverse order... very annoying! I'm...

jimbo2112
Regular
When I play Spotify through my iPhone in the car it quite often decides to go through the playlist in the reverse order that has been playing outside of the car. This means I hear all the most ...
2020-01-07 5:02:09 PM
2020-02-16 9:17:33 AM
nhogendoorn
Casual Listener
906 Views
3 replies
1 likes
Mercedes
Reverse Order
Reverse playlist

906 Views
3 replies
1 likes

Superuser Contribution Spotify no descarga

Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones descargadas y otras no. Tengo suficiente espacio para s...

DeLaCruz
Regular
Spotify no descarga música en mi Ipod 5. Descargó correctamente muchos discos y lugo se detuvo, cuando pongo a descargar una lista comienza y se detiene. Hay listas donde tengo algunas canciones desc...
2016-01-11 3:20:41 PM
2020-02-16 8:34:35 AM
Ivan
Spotify Legend
1743 Views
3 replies
0 likes

1743 Views
3 replies
0 likes

iOS Playing next song when connected to car does not work

PlanPremiumCountryPoland DeviceiPhone XSOperating SystemiOS 13.3.1 My Question or IssueWhen I have my phone connected to car via lighting cable moving to next song using car button does not work.It worked well few weeks ago.I click on next song on ca...

mariusz2108
Visitor
Plan Premium Country Poland Device iPhone XS Operating System iOS 13.3.1 My Question or Issue When I have my phone connected to car via lighting cable moving to next song usi...
2020-02-15 9:58:31 PM
509 Views
0 replies
0 likes

509 Views
0 replies
0 likes

Unable to filter / sort playlist in Carplay

PlanPremiumCountryUKDevice(iPhone 11 Pro Max, Apple Carplay)Operating System(iOS 13.3) My Question or IssueWhen I'm using carplay, I click on to my playlists and I normally like to filter by recently added, I don't have the option to do this on carpl...

fearless_
Casual Listener
Plan Premium Country UK Device (iPhone 11 Pro Max, Apple Carplay) Operating System (iOS 13.3) My Question or Issue When I'm using carplay, I click on to my playlists and I normally l...
2020-02-15 9:54:57 PM
507 Views
0 replies
0 likes

507 Views
0 replies
0 likes

Issue changing / skipping track in VW Composition Media System

Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car. You have to use the spoitfy interface on the phone to start playing...

idh
Music Fan
Anyone else having this issue? iPhone 6, latest iOS. Plugged into USB port of media system in vehicle (vehicle is brand new model Polo). Music plays fine through audio system of car...
2015-04-13 2:19:54 PM
2020-02-15 1:29:12 AM
sing4joy31
Newbie
6138 Views
3 replies
2 likes

6138 Views
3 replies
2 likes

Waiting for download

Plan premiumCountry Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playlist have like 40 song and i have mkre than 2 gb free and my internet is fast usually 10 mgb/s and whe...

Bdady
Casual Listener
Plan premium Country Turkey Device iPhone 7 Operating System ios My Question or Issue My Spotify don't let me download any music i have a small playl...
2020-02-13 11:42:54 PM
2020-02-14 10:44:32 AM
Bdady
Casual Listener
617 Views
2 replies
1 likes

617 Views
2 replies
1 likes

Solved!!Superuser Contribution Notifications don‘t work

I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advance!

faeb
Casual Listener
I do not get any kind of notifications. I have turned on everything, E-Mail and Push and do not get any. Does anyone have the same problem? Does anyone know how to fix this? Thanks in advanc...
2018-04-29 2:17:53 AM
2020-02-14 9:20:26 AM
Katerina
Spotify Legend
8254 Views
5 replies
2 likes

8254 Views
5 replies
2 likes

Can't play from Apple Watch 3 when iPhone is switched off

PlanPremiumCountryUK Device(iPhone 7 Plus, Apple Watch Series 3)Operating System(iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify into a connected device from my Apple Watch when the iPhone is off. I have deleted apps on...

loveglass
Casual Listener
Plan Premium Country UK Device (iPhone 7 Plus, Apple Watch Series 3) Operating System (iOS 13.3, watchOS 6.1.2)both latest My Question or Issue I cannot play Spotify ...
2020-02-03 3:35:45 PM
2020-02-14 8:54:07 AM
loveglass
Casual Listener
1353 Views
6 replies
0 likes

1353 Views
6 replies
0 likes

Radio from Playlist needs improvement!

PlanPremiumCountryUSMy Question or IssueI have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their music and discover like artists - and NONE of the artists or son...

jensorce
Casual Listener
Plan Premium Country US My Question or Issue I have made playlists with a handful of artists and songs with the specific purpose of using the "go to radio" feature to listen to more of their mus...
2020-02-14 1:41:39 AM
437 Views
0 replies
1 likes
playlist radio
Playlist Radio song variation

437 Views
0 replies
1 likes

Si cambio mi teléfono pierdo mis canciones y playlists descargadas?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

valentinaelgart
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-13 12:04:01 AM
2020-02-14 1:18:19 AM
Brunelicia
Community Legend
716 Views
1 replies
0 likes

716 Views
1 replies
0 likes

AirPods pro Problem

PlanFree/PremiumCountry Device(iPhone 11, new AirPods pro with newest firmware Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnnoying shift to high volume when going from Spotify playing music to Siri. Normal volume in S...

Hbratke
Casual Listener
Plan Free/Premium Country Device (iPhone 11, new AirPods pro with newest firmware Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anno...
2019-11-14 10:13:10 PM
2020-02-13 4:42:35 PM
Silkysuzi
Visitor
4408 Views
7 replies
7 likes

4408 Views
7 replies
7 likes

Superuser Contribution Cannot get local files to download onto iphone

I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the arow symbol doesn't go away from my local files but...

sydneyxellen
Casual Listener
I have tried everything I can think of. I've never had this problem before but my local files aren't downloading at all. they appear on my playlist on my macbook but when i download the playlist the ...
2019-05-01 3:22:08 PM
2020-02-13 2:38:56 PM
Ivan
Spotify Legend
1318 Views
7 replies
2 likes

1318 Views
7 replies
2 likes

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