Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234442 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
116021 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444794 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304585 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there was a problem with the app" and an option to open Sp...
So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there w...
Music Fan
8672 Views
6 replies
4 likes
Hi Team,Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePod.I have Spotify installed on my Apple Watch and my I...
Hi Team, Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePo...
Newbie
4916 Views
4 replies
2 likes
PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueFor quite some time now, when my phone is locked, music randomly stops and starts playing, stops and so on. I already tried deleting, re-starting the phone and...
Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 13.5.1) My Question or Issue For quite some time now, when my phone is locked, music randomly stops and starts p...
589 Views
0 replies
0 likes
The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!
The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!
Casual Listener
4651 Views
10 replies
0 likes
When you go to skip, it shows is there a way to fix/resolve?
When you go to skip, it shows is there a way to fix/resolve?
Community Legend
2579 Views
15 replies
0 likes
PlanPremiumCountryAustria DeviceApple TV 4KOperating SystemTV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and Macbook) if the Spotify App is manually opened on the Apple TV. So my request for the next update: P...
Plan Premium Country Austria Device Apple TV 4K Operating System TV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and...
Spotify Legend
967 Views
1 replies
0 likes
PlanPremiumCountryThailandDeviceIphone se 2020Operating Systemios13.5 My Question or IssueI’m running spotify 8.5.60.881 on my iphone se right now and I noticed that it really drained my battery. It was like every 3 minutes my battery percentage lost...
Plan Premium Country Thailand Device Iphone se 2020 Operating System ios13.5 My Question or Issue I’m running spotify 8.5.60.881 on my iphone se right now and I noticed that...
494 Views
0 replies
0 likes
iPhone 11 ProiOS 13.4.1 This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the problem never occurs when I am on WiFi). I downloaded favorite pla...
iPhone 11 Pro iOS 13.4.1 This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the prob...
Spotify Legend
766 Views
1 replies
0 likes
Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help! I have an iPhone if that helps. Thanks
Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help...
Spotify Legend
1293 Views
2 replies
1 likes
Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is signing out and back in, but only stays until the n...
Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is ...
Regular
1066 Views
4 replies
1 likes
PlanPremiumCountryUS DeviceiPhone 11 Pro MaxOperating SystemiOS13.5 My Question or Issue When playing music and then sending it to a speaker (in this case, my Windows PC running Spotify), the iOS app will skip the song or move forward a minute or so....
Plan Premium Country US Device iPhone 11 Pro Max Operating System iOS13.5 My Question or Issue When playing music and then sending it to a speaker (in this case, my W...
530 Views
0 replies
0 likes
I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the last second and won't move on to the next song. Any...
I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the ...
Visitor
4962 Views
7 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone X and iPad air (3rd generation)Operating SystemiOS 13.5 and iPad 13.5 My Question or IssueSome of the Spotify's owned podcasts such as "XRey" or "Entiende tu mente" are not playing properly. The issue is when I cli...
Plan Premium Country Spain Device iPhone X and iPad air (3rd generation) Operating System iOS 13.5 and iPad 13.5 My Question or Issue Some of the Spotify's owned podcasts such as "XR...
Not applicable
794 Views
2 replies
1 likes
PlanPremium Device(iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) ) My Question or IssueIf i use my iPhone to playing music over my MacMini, its starts always with the first track...
Plan Premium Device (iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) ) My Question or Issue ...
Casual Listener
522 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone XsOperating System: 13.3.1 My Question or Issue: After setting up and linking my Spotify account to my Alexa the "Listen On" menu was worked well. I use it often to select music and then play it through one of ...
Plan: Premium Country: USA Device: iPhone Xs Operating System: 13.3.1 My Question or Issue: After setting up and linking my Spotify account to my Alexa the "Listen On" m...
Casual Listener
1285 Views
2 replies
1 likes
When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hit play on there. It’s very inconvenient when I’m at...
When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hi...
Spotify Star
1300 Views
1 replies
0 likes
Hi,I updated my Spotify app yesterday, but now I can't see who added what songs to a collaborative playlist I have with some friends anymore. Has Spotify removed this feature, or is this is an option I can switch on and off somehow? I use the app on ...
Hi, I updated my Spotify app yesterday, but now I can't see who added what songs to a collaborative playlist I have with some friends anymore. Has Spotify removed this feature, or is this i...
Newbie
6249 Views
4 replies
1 likes
PlanPremiumCountryUK DeviceiPhone 7Operating Systemlatest ios My Question or IssueHi, The last couple of days my app hasnt been responsive to when I press a track to play it. It's only in certain playlists, I scroll down press any track and it won't ...
Plan Premium Country UK Device iPhone 7 Operating System latest ios My Question or Issue Hi, The last couple of days my app hasnt been responsive to when I press a t...
Community Legend
542 Views
1 replies
0 likes
I currently pay for student premium, and I paid for this month. Three days ago my spotify had stopped showing my liked songs, instead offering a "Something went wrong. Have another go?" above a try again button. I've tried tapping the button but not...
I currently pay for student premium, and I paid for this month. Three days ago my spotify had stopped showing my liked songs, instead offering a "Something went wrong. Have another go?" abov...
Spotify Star
721 Views
1 replies
0 likes
PlanFreeCountryAmericaDeviceiPhone 8Operating SystemiOS 13 My Question or IssueI want to remove a song from my playlist that was removed from Spotify but I can’t find a way to do it.
Plan Free Country America Device iPhone 8 Operating System iOS 13 My Question or Issue I want to remove a song from my playlist that was removed from Spotify but I can’t find a way t...
Spotify Star
997 Views
3 replies
0 likes
