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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37370 Views

41 replies

10 likes

  • 37370 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103026 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1318 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299281 Views

61 replies

16 likes

  • 299281 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126080 Views

19 replies

38 likes

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Volume slider on all devices controlling the end player / Favorites on/off / button

Volume slider on all devices that can Controle the end (streaming) device’s output volume. also a fixed button for Favorites on all screens the same. hopefully there is a way to make it stable putting favorites on / off on all devices. I have a hard ...

Visitor

Volume slider on all devices that can Controle the end (streaming) device’s output volume.  also a fixed button for Favorites on all screens the same.  hopefully there is a way ...

Loxer

Community Legend

651 Views

1 replies

0 likes

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Why isn’t older app for IPhone 4 not available anymore in Canada? I spent 5 hours looking for a fix!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AeroZ

Composer

6386 Views

8 replies

1 likes

  • 6386 Views
  • 8 replies
  • 1 likes

Playing playlist doesn't work - it jumps to the next song in queue

PlanPremiumCountryUSADeviceiPhone SE 2020My Question or IssueRecently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you need to clear your queue, but I have a lot of songs in there I don't...

Casual Listener

Plan Premium Country USA Device iPhone SE 2020 My Question or Issue Recently whenever I try play a playlist it will play the first song and then jump to my queue - I read solutions are you nee...

Loxer

Community Legend

783 Views

2 replies

0 likes

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[BUG] Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

Casual Listener

Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...

385 Views

0 replies

0 likes

  • 385 Views
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don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

Regular

Plan Premium Country Iceland   Device (iPhone sx) Operating System (iOS 13.5)   My Question or Issue don't like button missing from discover weekly

VMG1

Regular

689 Views

3 replies

0 likes

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  • 3 replies
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Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

Casual Listener

Hello,  I do a lot of offline listening as I don't want to use a lot of data.  I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist.  My question is...

400 Views

0 replies

0 likes

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[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

Visitor

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...

497 Views

0 replies

0 likes

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Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Casual Listener

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.  

buzzcut

Casual Listener

4440 Views

7 replies

0 likes

Help
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  • 7 replies
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Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Newbie

  Plan Premium Country Israel Device IPhone Xs  Operating System iOS 13.5   My Question or Issue When going to the queue and changing the song order using the drag handles t...

ThisCommunitySucks

Community Legend

662 Views

1 replies

0 likes

bug
  • 662 Views
  • 1 replies
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“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

468 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Visitor

Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...

Xenia

Spotify Legend

1096 Views

1 replies

0 likes

Account
Other
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  • 1 replies
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local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

Visitor

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...

476 Views

0 replies

0 likes

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Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Regular

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile.   Fix this!

Highway190

Regular

1753 Views

5 replies

0 likes

iOS
Other
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  • 5 replies
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Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

Casual Listener

Plan Premium Device (iPhone XS) Operating System (iOS 13)   My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...

afiqzudinhadi

Casual Listener

1159 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

Regular

Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1   My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...

Onewave

Roadie

1090 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Casual Listener

Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1   My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...

jbonacci-ca

Casual Listener

2589 Views

4 replies

0 likes

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  • 4 replies
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Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

Casual Listener

Plan Premium Country AT   Device iPad Operating System iOS 13.5   My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...

yk5-k_59oarsq

Casual Listener

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

Regular

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs?   Isn't the limit 10k?

MattSuda

Spotify Star

1457 Views

7 replies

0 likes

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10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

Visitor

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable.   I switched to Spotify as a result. I was loving it UNTIL I ...

MattSuda

Spotify Star

1138 Views

1 replies

5 likes

App & Features
  • 1138 Views
  • 1 replies
  • 5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Regular

Plan Premium Country Uk   Device iPod touch 6th Generation  Operating System Latest update   My Question or Issue Hi,   This has been happening since the last couple o...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes