Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

269433 Views

58 replies

14 likes

  • 269433 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171029 Views

507 replies

108 likes

  • 171029 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114022 Views

19 replies

38 likes

  • 114022 Views
  • 19 replies
  • 38 likes

Offline mode on iPhone VERY buggy

CountryUnited StatesDevice(iPhone 8, iPhone XR)Operating System(iOS 13.4.1) My Question or IssueSpotify on my iPhone 8 has been very buggy the last month or so when attempting to use the app offline. The two main issues I persistently have are 1) whe...

Casual Listener

  Country United States Device (iPhone 8, iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue Spotify on my iPhone 8 has been very buggy the last month or so when attem...

spunky214

Regular

1881 Views

8 replies

2 likes

  • 1881 Views
  • 8 replies
  • 2 likes

Superuser Contribution Audio Playback Volume

Spotify should raise the audio playback volume when streaming on mobile devices. Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple Music. I adjusted the "Volume level" in the setting...

Visitor

Spotify should raise the audio playback volume when streaming on mobile devices. Whenever connected to a Bluetooth device, I have noticed that Spotify is significantly quieter when compared to Apple ...

Onewave

Roadie

1079 Views

2 replies

0 likes

iOS
Other
  • 1079 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify / Chromecast Audio / iOS issues

PlanPremiumCountryUKDeviceiPhone 7 and 8Operating SystemiOS 10 I’m using Spotify and casting to several chromecast audio devices, however more often than not the audio cuts out every 5 to 10 seconds for around a second. Obviously very frustrating and...

Regular

Plan Premium Country UK Device iPhone 7 and 8 Operating System iOS 10   I’m using Spotify and casting to several chromecast audio devices, however more often than not the audio cuts out...

Onewave

Roadie

4083 Views

6 replies

1 likes

  • 4083 Views
  • 6 replies
  • 1 likes

Moving songs up thru the queue is terrible

PlanPremiumCountryUnited States DeviceiPhone XS MaxOperating SystemiOS 13.4.1 My Question or IssueThis issue has been something I’ve wanted to write about for so long now. For the last year or so (I feel like when I first used Spotify on iOS in 2017 ...

Music Fan

Plan Premium Country United States   Device iPhone XS Max Operating System iOS 13.4.1   My Question or Issue This issue has been something I’ve wanted to write about for so long ...

1585 Views

0 replies

3 likes

  • 1585 Views
  • 0 replies
  • 3 likes

Playlist details won’t update when sharing to Instagram story

PlanPremiumCountry DeviceiPhone 7 Operating SystemWindows 10 My Question or Issue I have created a playlist, named it, included a description, etc. Once I finished my playlist, I wanted to rename it. Once I did that, I tried to share it from my iPhon...

Newbie

  Plan Premium Country   Device iPhone 7   Operating System Windows 10   My Question or Issue  I have created a playlist, named it, included a description, etc. O...

gouverneur88

Newbie

2646 Views

1 replies

10 likes

  • 2646 Views
  • 1 replies
  • 10 likes

Playback not pausing during calls

Device(iPhone 11Operating System(iOS 13) My Question or Issue Whenever I pick up a call, Spotify playback does not pause the song and the music merges with the call making it impossible to manage or hear what's going on. Not sure why this is happenin...

Visitor

Device (iPhone 11 Operating System (iOS 13)   My Question or Issue   Whenever I pick up a call, Spotify playback does not pause the song and the music merges with the call making it ...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Loop self activate

PlanPremiumCountryBelgiumDeviceiPhone 11 Pro maxOperating SystemiOS 13.3.1 Hi all,I use Spotify in my car with my iPhone via Bluetooth.Each time I start the car, my playlist reads from the beginning. I disable the loop function, icon turns to grey in...

Casual Listener

Plan Premium Country Belgium Device iPhone 11 Pro max Operating System iOS 13.3.1     Hi all, I use Spotify in my car with my iPhone via Bluetooth. Each time I start the car, my...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Offline listening not working

PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12.4.5 My Question or IssueI recently bought Spotify premium family and I’ve downloaded all my songs but when I try to listen to a lot of songs while offline they just don’t play at all, but i...

Regular

  Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.4.5   My Question or Issue I recently bought Spotify premium family and I’ve downloaded all my songs but whe...

_kz

Regular

1041 Views

6 replies

0 likes

  • 1041 Views
  • 6 replies
  • 0 likes

Spotify on Apple Carplay causing issues

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13 My Question or IssueRunning Spotify via Apple Carplay in my 2019 Mazda CX-5 is causing issues. It doesn't happen immediately but usually in the middle of my drive I will notice that ...

Visitor

Plan Premium Country United States Device iPhone 7 Operating System iOS 13   My Question or Issue Running Spotify via Apple Carplay in my 2019 Mazda CX-5 is causing issues. It doesn't ...

Doggy1K90

Visitor

3814 Views

2 replies

3 likes

  • 3814 Views
  • 2 replies
  • 3 likes

I HATE SHUFFLE

Do I really have to disengage the shuffle function every time I use the app. I will not last a month with this nonsense. Terrible design

Casual Listener

Do I really have to disengage the shuffle function every time I use the app. I will not last a month with this nonsense. Terrible design

Onewave

Roadie

1232 Views

2 replies

1 likes

  • 1232 Views
  • 2 replies
  • 1 likes

Spotify Can Shuffle My Nuts

I was informed if you pay for premium you can disengage the shuffle function. But to have to do it every time is total BS. On every new album or playlist you look up. Albums and playlists are carefully sequenced. How has this become an acceptable fea...

Casual Listener

I was informed if you pay for premium you can disengage the shuffle function. But to have to do it every time is total BS. On every new album or playlist you look up. Albums and playlists are careful...

Jacob41

Newbie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Can't turn shuffle play off with premium account

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13 My Question or IssueI have a premium account and shuffle play will not turn off. I tap the shuffle play icon in the bottom right corner in a individual song and and it turns white/grey. When ...

Newbie

Plan Premium Country USA Device iPhone XS Operating System iOS 13   My Question or Issue I have a premium account and shuffle play will not turn off.  I tap the shuffle play icon ...

346 Views

0 replies

2 likes

  • 346 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Spotify app won’t open on iPhone

PlanFree/PremiumCountry Uk Device(iPhone XS Operating System(ios 10) My Question or Issuei got a message earlier asking me to clear space via the manage storage section and removed Spotify as nothing else was working. Now it won’t open to reload it. ...

Newbie

Plan Free/Premium Country  Uk  Device (iPhone XS  Operating System (ios 10)   My Question or Issue i got a message earlier asking me to clear space via the manage storag...

JowettLim

Visitor

31320 Views

4 replies

0 likes

  • 31320 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone app crashes when connected to wifi?

I've never had a problem with Spotify but over the last few weeks whenever I've used it on my iPhone it will crash unless im not connected to the internet. Super annoying because I can only listen to my downloaded music and can't add to it - have tri...

Newbie

I've never had a problem with Spotify but over the last few weeks whenever I've used it on my iPhone it will crash unless im not connected to the internet. Super annoying because I can only listen to...

Daniek7171G

Visitor

5555 Views

2 replies

1 likes

  • 5555 Views
  • 2 replies
  • 1 likes

iphone app crash at launch

Mmmm ... the app immediatly crash after launch since 3 days.I have an iphone 5s and the latest iOs version.Am I the only one having this issue ?Anything to do ? Thank you !

Newbie

Mmmm ... the app immediatly crash after launch since 3 days. I have an iphone 5s and the latest iOs version. Am I the only one having this issue ? Anything to do ?   Thank you !

user-removed

Not applicable

726 Views

4 replies

0 likes

  • 726 Views
  • 4 replies
  • 0 likes

iPhone 5s only works in airplane mode

A few days ago the spotify app on my iPhone 5s stopped working. It opens the loading screen and then closes out everytime. Only opens when I am in airplane mode. Deleted and redownloaded the app numerous times and still not working unless in airplane...

Casual Listener

A few days ago the spotify app on my iPhone 5s stopped working. It opens the loading screen and then closes out everytime. Only opens when I am in airplane mode. Deleted and redownloaded the app nume...

Ko80

Casual Listener

1718 Views

2 replies

1 likes

  • 1718 Views
  • 2 replies
  • 1 likes

Shuffle Favors Unpopular Songs

PlanPremiumCountryUSADeviceDesktopOperating SystemmacOS Mojave My Question or IssueAnytime I shuffle a playlist, the shuffle is non-random, favoring songs I listen to less often or have not saved to my library. This sort of "Discovery Shuffle" is not...

Visitor

Plan Premium Country USA Device Desktop Operating System macOS Mojave   My Question or Issue Anytime I shuffle a playlist, the shuffle is non-random, favoring songs I listen to less of...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Recently played doesn’t update

Recently played doesn’t update. Played all day. Hoping the algorithms would pick up new suggestions. Instead of recommending artists from the same three similar artists for weeks now. Recently played only shows up to yesterday. On Mac and iOS. Yet on...

Regular

Recently played doesn’t update. Played all day. Hoping the algorithms would pick up new suggestions. Instead of recommending artists from the same three similar artists for weeks now.  Rece...

incredible

Regular

1303 Views

4 replies

0 likes

  • 1303 Views
  • 4 replies
  • 0 likes

Spotify App keeps crashing randomly

PlanPremiumCountryCanadaDevice(iPhone XR)Operating System(iOS 13.4.1) My Question or Issue My Spotify app keeps crashing randomly. For example, if I am scrolling through the UI to find a particular song/artist, it will hang and then crash out. Anothe...

Casual Listener

Plan Premium Country Canada Device (iPhone XR) Operating System (iOS 13.4.1)   My Question or Issue   My Spotify app keeps crashing randomly.    For example, if I am ...

joeshaw92

Casual Listener

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Airplay timeout on iOS? v8.4.53

Today I've started to notice that whenever I pause playback while connected to an Airplay device, the Spotify app disconnects from the Airplay device and audio returns to the iPad speakers when I restart playback. Is this a new behavior for the app? ...

Music Fan

Today I've started to notice that whenever I pause playback while connected to an Airplay device, the Spotify app disconnects from the Airplay device and audio returns to the iPad speakers when I res...

xunilhr

Regular

1450 Views

3 replies

0 likes

  • 1450 Views
  • 3 replies
  • 0 likes