Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27350 Views
13 replies
33 likes

27350 Views
13 replies
33 likes

Solved!! Momentary but frequent sound loss on Bluetooth

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

RGKiwi
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2020-01-03 2:15:54 AM
2020-01-03 10:23:21 PM
RGKiwi
Casual Listener
643 Views
2 replies
0 likes

643 Views
2 replies
0 likes

Is my Spotify Hacked?

So when i use spotify i use it either just straight off my phone or will connect it to my Xbox One or PS4. But twice in about the past week the music has just stopped and when i looked at my phone it was playing completely different music and said th...

Andrew106
Visitor
So when i use spotify i use it either just straight off my phone or will connect it to my Xbox One or PS4. But twice in about the past week the music has just stopped and when i looked at my phone it...
2020-01-03 10:06:14 AM
2020-01-03 10:09:12 AM
Emilia_8
Community Legend
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Purchasing Premium

PlanFree/PremiumCountryUSADevice(iPhone Operating System (iOS 13) My Question or IssueI am trying to buy Spotify premium with my visa gift card, it won’t work though Does someone know why?

Jada333
Visitor
Plan Free/Premium Country USA Device (iPhone 😎 Operating System (iOS 13) My Question or Issue I am trying to buy Spotify premium with my visa gift card, it won’t wor...
2020-01-02 9:50:16 AM
2020-01-03 9:19:44 AM
OneByBoo
Roadie
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Solved!! Unable to add songs

PlanFreeCountry DeviceiPad Pro (1st Gen)Operating System My Question or IssueI can’t add songs to my playlist as the “...” symbol to add songs is cut off.

mystixninja
Casual Listener
Plan Free Country Device iPad Pro (1st Gen) Operating System My Question or Issue I can’t add songs to my playlist as the “...” symbol to add songs is cut off.
2019-12-26 3:58:17 AM
2020-01-02 9:35:13 PM
Loxer
Community Legend
895 Views
7 replies
0 likes

895 Views
7 replies
0 likes

Superuser Contribution Spotify Connect on HEOS

PlanpremiumCountryDanmark DeviceiPhone 7 and iPad 2018Operating SystemiOS 13 My Question or Issue i have 2x HEOS 1, 1x HEOS 3 and a HEOS Amp that i control from Spotify app on my devices. I control Them from my iPhones and iPads. very offen the Spoti...

mduelund
Casual Listener
Plan premium Country Danmark Device iPhone 7 and iPad 2018 Operating System iOS 13 My Question or Issue i have 2x HEOS 1, 1x HEOS 3 and a HEOS Amp that i contro...
2019-12-20 9:46:47 PM
2020-01-02 9:29:20 PM
mduelund
Casual Listener
1205 Views
2 replies
0 likes

1205 Views
2 replies
0 likes

Solved!! iPhone Constantly Pauses Play and is Driving Me Insane!

My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soon to forever cancel Spotify Premium as this is too much to pay for...

TheMotoBird
Casual Listener
My Spotify Premium will not stop auto pausing constantly and the only remedy has been to manually hit play?! Why does this do this, and more importantly how do I make it stop -- or soo...
2018-12-07 2:35:17 AM
2020-01-02 8:26:57 PM
user-removed
Not applicable
26404 Views
11 replies
0 likes

26404 Views
11 replies
0 likes

App Store Review - 3.1.1 Violated with Spotify link

I've developed an app for a record label. A key part of the app is for users to be able to listen to musicians on their preferred streaming service, be it Spotify, Google Play, Apple Music... I submitted the app to Apple's App Store Review and they'v...

louisdebeaumont
Casual Listener
I've developed an app for a record label. A key part of the app is for users to be able to listen to musicians on their preferred streaming service, be it Spotify, Google Play, Apple Music... ...
2019-12-04 5:50:03 PM
2020-01-02 12:56:25 PM
louisdebeaumont
Casual Listener
710 Views
3 replies
0 likes
app store review
iOS

710 Views
3 replies
0 likes

Songs Not Continuing From Search Results

PlanPremiumCountryUnited KingdomDeviceiPhone XSOperating SystemiOS 13 My Question or IssueI used to be able to search in my library for things like an artist or a word in a song and after playing a song, spotify would play the next song in the result...

WuMyster
Regular
Plan Premium Country United Kingdom Device iPhone XS Operating System iOS 13 My Question or Issue I used to be able to search in my library for things like an artist or a word in a s...
2020-01-01 6:51:05 PM
2020-01-01 8:05:08 PM
AeroZ
Composer
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Music Stops playing ten seconds into the song when I have strong internet

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13My Question or IssueMy music stops playing when I'm streaming whether on LTE or wifi even when my WiFi is pulling 65 Mbps and it's pretty frustrating. The song will get like ten seconds in then...

mattcuttino
Newbie
Plan Premium Country USA Device iPhone 8 Operating System iOS 13 My Question or Issue My music stops playing when I'm streaming whether on LTE or wifi even when my WiFi is pulling 65 Mbps an...
2019-12-12 5:49:44 PM
2020-01-01 7:04:36 PM
Mel62
Visitor
1019 Views
2 replies
1 likes

1019 Views
2 replies
1 likes

Spotify on iOS is blocked but not play.spotify.com at work

CountryUSADeviceiPhone XROperating SystemiOS 13 My Question or IssueAt work I can't use Spotify on their wifi. Apple Music is not blocked, nor is Tidal, Deezer, or anything else, so I'm just having trouble with Spotify, which is by far my preferred p...

astiesan
Newbie
Country USA Device iPhone XR Operating System iOS 13 My Question or Issue At work I can't use Spotify on their wifi. Apple Music is not blocked, nor is Tidal, Deezer, or anything else,...
2019-12-22 7:28:10 PM
2020-01-01 1:17:51 PM
Loxer
Community Legend
604 Views
1 replies
0 likes

604 Views
1 replies
0 likes

Spotify Wrapped 2019 is inaccurate

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13 My Question or IssueI got my Spotify Wrapped, but the amount of listening minutes and top artists isn’t correct. It says I listened for 19,000 minutes this year but 60,000+ for ever...

jasmine1222
Visitor
Plan Premium Country United States Device iPhone XR Operating System iOS 13 My Question or Issue I got my Spotify Wrapped, but the amount of listening minutes and top artists isn’t c...
2019-12-05 11:26:59 PM
2020-01-01 1:07:38 PM
Loxer
Community Legend
2411 Views
3 replies
4 likes
Spotify Wrapped

2411 Views
3 replies
4 likes

Can't log in to app

PlanPremiumCountryPolandDeviceiPhone 7Operating SystemiOS 13.2.3 My Question or IssueSince yesterday i can't connect with any spotify service (app and website even) using my phone. I tried closing the app, relogin, reinstalling spotify. Spotify works...

EctopistesM
Visitor
Plan Premium Country Poland Device iPhone 7 Operating System iOS 13.2.3 My Question or Issue Since yesterday i can't connect with any spotify service (app and website even) using my ...
2019-12-06 4:58:51 PM
2020-01-01 1:02:08 PM
Loxer
Community Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Can’t see the last song added to the queue

For a long time now I’m having the same problem, I can’t see the last song that was added to the queue, the only way to see it is if I add another song, and move it below the one I can’t see, then is gonna change places and I won’t be able to see the...

Manumayer
Newbie
For a long time now I’m having the same problem, I can’t see the last song that was added to the queue, the only way to see it is if I add another song, and move it below the one I can’t see, then is...
2019-12-09 6:12:04 PM
2020-01-01 1:00:54 PM
Loxer
Community Legend
800 Views
1 replies
0 likes

800 Views
1 replies
0 likes

Downloaded music will not play or buffers like online when offline

Plan: Premium FamilyCountry- USDevice iPhone 5s i have about a 1000 songs downloaded on my iPhone. Two days ago they stopped playing when offline. The song just stays at zero seconds. When online the songs play fine. Today the songs will suddenly pla...

Durmax
Visitor
Plan: Premium Family Country- US Device iPhone 5s i have about a 1000 songs downloaded on my iPhone. Two days ago they stopped playing when offline. The song just stays at zero seconds. Wh...
2019-12-05 4:46:53 PM
2020-01-01 12:55:08 PM
Loxer
Community Legend
1655 Views
1 replies
0 likes

1655 Views
1 replies
0 likes

iphone xs max battery drain after update from ios

hey can u please release patch for the stability issue. because i only listen song from my phone with wifi on. but why the **bleep** the battery drop faster than usually. PlanPremiumCountryIndonesiaDevice(iPhone XS Max)Operating System(iOS 13 2 3)

AdrianusJori
Visitor
hey can u please release patch for the stability issue. because i only listen song from my phone with wifi on. but why the **bleep** the battery drop faster than usually. Plan Premium...
2019-12-06 12:48:44 PM
2020-01-01 12:47:56 PM
Loxer
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Spotify crashing on iphone tried everything

None of the below information is required. However, the more you provide the easier it will be for us to try Premium planCountry- USA Device-had iphone 10 didnt work- swithched to a pro 11 yesterday same issuesOperating System13.3 So i have had this ...

bigboar
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try Premium plan Country- USA Device- had iphone 10 didnt work- swithched to...
2019-12-23 4:40:13 PM
2020-01-01 12:23:50 PM
Loxer
Community Legend
542 Views
1 replies
0 likes

542 Views
1 replies
0 likes

My queue makes songs disappears

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

martind15
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2019-12-23 9:16:27 PM
2020-01-01 12:18:42 PM
Loxer
Community Legend
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Playlist download stuck on waiting

Plan: PremiumCountry: USA Device(iPhone 11 Pro, Macbook Air)Operating System(iOS 13.3, MacOS 10.14.6) My Question or IssueI have a new installation of Spotify on my Mac. I am trying to sync local files from the Mac to be available on my iPhone. I hav...

xyzzyy
Casual Listener
Plan: Premium Country: USA Device (iPhone 11 Pro, Macbook Air) Operating System (iOS 13.3, MacOS 10.14.6) My Question or Issue I have a new installation of Spotify on my M...
2019-12-26 7:38:01 AM
2020-01-01 12:11:07 PM
Loxer
Community Legend
1564 Views
2 replies
0 likes
local files

1564 Views
2 replies
0 likes

Spotify crashing on IOS only on Google Mesh Wi-Fi

Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (Spotify worked fine before this new Wi-Fi mesh network) This ...

RawPotatoChip
Visitor
Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (S...
2019-12-25 1:04:49 AM
2020-01-01 12:10:26 PM
Loxer
Community Legend
756 Views
1 replies
0 likes
Crash
iOS
Wi-Fi

756 Views
1 replies
0 likes

Queue is automatically adding my liked songs

Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.

Coolhand1060
Visitor
Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.
2019-12-22 11:55:30 PM
2020-01-01 12:04:20 PM
Loxer
Community Legend
634 Views
1 replies
0 likes

634 Views
1 replies
0 likes

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iOS (iPhone, iPad)

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