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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143129 Views

503 replies

108 likes

  • 143129 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99833 Views

19 replies

38 likes

  • 99833 Views
  • 19 replies
  • 38 likes

Corte de música con iPhone y google home

PlanPremiumCountryEspañaDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueTengo un iPhone y varios altavoces de google. Cuando me conecto con los altavoces para enviarle música desde la app se desconectan constantemente o en la mayoría ...

Visitor

  Plan Premium Country España Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Tengo un iPhone y varios altavoces de google. Cuando me conecto con los altavo...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

playlist cover not changing

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also logged out but nothing happened. does anyone know w...

Newbie

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also ...

Emilia_8

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

CarPlay: Artist/Songs order

PlanPremiumPortugal DeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1 My Question or IssueOn CarPlay navigation Music Library/Artist the Songs order ir wrong or random. Similar navigation on iPhone give the Songs order in the correct Album order.

Visitor

Plan Premium Portugal   Device iPhone 11 Pro Max Operating System iOS 13.4.1   My Question or Issue On CarPlay navigation Music Library/Artist the Songs order ir wrong or random. ...

326 Views

0 replies

1 likes

  • 326 Views
  • 0 replies
  • 1 likes

Question on Spotify Connect/iOS version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I was offered a good price on an iPad 4th generation, as I am looking for a separate tablet for music. I just want...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I was offered a good price on an iPad...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Playing songs online and offline

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI’ve had Spotify for about 4 months now and I still can’t solve this issue. I download songs and you can see that the whole playlist is downloaded (the download sign is gree...

Casual Listener

Plan Premium Country   Device iPhone SE Operating System iOS 10   My Question or Issue I’ve had Spotify for about 4 months now and I still can’t solve this issue. I download song...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Spotify volume much lower than every other app on iPhone 8 Plus

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in at normal volume, she's so incredibly loud since my...

Visitor

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in ...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Collaborative Playlists

Plan PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease put back the ability to see who adds a song to a collaborative playlist! With the new u...

Visitor

  Plan  Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

OneByBoo

Roadie

501 Views

1 replies

2 likes

  • 501 Views
  • 1 replies
  • 2 likes

New premium account doesnt work

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid

Visitor

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid 

OneByBoo

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Spotify keeps playing this random song

When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!

Casual Listener

When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!

OneByBoo

Roadie

1406 Views

5 replies

0 likes

  • 1406 Views
  • 5 replies
  • 0 likes

Solved!! Bug Spotify App playlist name goes above status bar

PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.4 My Question or IssueWhen I lower the tab with the song controls while i’m on a playlist, many times it happens that the name of the playlist and the back button go beyond the syste...

Visitor

Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.4   My Question or Issue When I lower the tab with the song controls while i’m on a playlist, many times it h...

user-removed

Not applicable

1451 Views

4 replies

0 likes

  • 1451 Views
  • 4 replies
  • 0 likes

Go to Queue is still not fixed on iPadOS

PlanPremium CountryCanada DeviceiPad Pro 2018 Operating SystemiPadOS 13.4 My Question or IssueHello,It looks like the "Go to Queue" issue that's already been flagged on this thread (https://community.spotify.com/t5/Ongoing-Issues/Mobile-I-can-t-open-...

Visitor

Plan Premium   Country Canada   Device iPad Pro 2018   Operating System iPadOS 13.4   My Question or Issue Hello, It looks like the "Go to Queue" issue that's alread...

tonikins

Visitor

737 Views

1 replies

1 likes

go to
ipados
queue
  • 737 Views
  • 1 replies
  • 1 likes

Podcasts do not play all, require manual playing

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3.1Spotify Version 8.5.55 My Question or IssuePreviously, when I would go to my Podcasts, I could start playing the most recent podcast and Spotify would continue playing all podcasts that hav...

Visitor

Plan Premium Country USA Device iPhone X Operating System iOS 13.3.1 Spotify Version 8.5.55   My Question or Issue Previously, when I would go to my Podcasts, I could start playing th...

470 Views

0 replies

0 likes

playback
Podcasts
  • 470 Views
  • 0 replies
  • 0 likes

Albums Only Play One Song in Offline Mode

PlanFree/PremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you select the first song to play, upon it's completion none of the other songs will p...

Music Fan

Plan Free/Premium Country USA Device iPhone 6 Operating System iOS 12.4.5   Here we are on the fourth week of albums not playing in their entirety while in offline mode.  If you se...

adamamericana

Music Fan

688 Views

3 replies

1 likes

  • 688 Views
  • 3 replies
  • 1 likes

Playlist keeps playing the first song after every song I listen to

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug persists. I am running version 8.5.54.1127 on an iPhone 6 ru...

Visitor

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug...

sideriscostas

Visitor

649 Views

2 replies

1 likes

  • 649 Views
  • 2 replies
  • 1 likes

Album Cover won't show using Bluetooth Connection

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...

Newbie

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account,...

klingenj

Casual Listener

12211 Views

3 replies

2 likes

album
art
bluetooth
cover
  • 12211 Views
  • 3 replies
  • 2 likes

Playlists un-downloading

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

Newbie

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

JadeRiver

Music Fan

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files not working on new device

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are not grayed out, and they have the green downloaded ...

Casual Listener

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are ...

fix

Visitor

1465 Views

5 replies

1 likes

downloads
iOS
iphone
local files
playback
  • 1465 Views
  • 5 replies
  • 1 likes

Wiedergabe hakt/springt IPhone 11

Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde jemand „unsichtbares“ die vor-und rücklauftasten drücken. Zwischend...

Visitor

Germany - IPhone 11 -Premium Family    Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde j...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

Automatic Login on devices

PlanFree/PremiumCountryGermanyDevice(iPhone XS, iPad Air 3)Operating System(iOS 13) My Question or IssueHello,I have just a Question about the Security. I have two devices (iphone and iPad).I installed on both Spotify on the same time. I already have...

Visitor

Plan Free/Premium Country Germany Device (iPhone XS, iPad Air 3) Operating System (iOS 13)   My Question or Issue Hello, I have just a Question about the Security. I have two devices ...

user-removed

Not applicable

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...

Visitor

Plan Premium Country US Device iPhone 8   My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...

clocksworth

Music Fan

609 Views

3 replies

1 likes

  • 609 Views
  • 3 replies
  • 1 likes