Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

228615 Views

53 replies

13 likes

  • 228615 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152511 Views

507 replies

108 likes

  • 152511 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106640 Views

19 replies

38 likes

  • 106640 Views
  • 19 replies
  • 38 likes

Superuser Contribution Unlinking online devices on network.

PlanFree/PremiumCountry UKDevices iPad, iPhone Operating SystemiOS 13, iOS 13 for iPad My Question or IssueHelp! I am STILL trying to unlink two devices from my Spotify Premium account. I have tried absolutely everything so far suggested, even to the...

Casual Listener

  Plan Free/Premium Country UK Devices iPad, iPhone   Operating System iOS 13, iOS 13 for iPad    My Question or Issue Help! I am STILL trying to unlink two devices from...

Katerina

Spotify Legend

1512 Views

2 replies

0 likes

  • 1512 Views
  • 2 replies
  • 0 likes

Playlist download stuck on waiting

Plan: PremiumCountry: USA Device(iPhone 11 Pro, Macbook Air)Operating System(iOS 13.3, MacOS 10.14.6) My Question or IssueI have a new installation of Spotify on my Mac. I am trying to sync local files from the Mac to be available on my iPhone. I hav...

Casual Listener

Plan: Premium Country: USA   Device (iPhone 11 Pro, Macbook Air) Operating System (iOS 13.3, MacOS 10.14.6)   My Question or Issue I have a new installation of Spotify on my M...

Loxer

Community Legend

1780 Views

2 replies

0 likes

local files
  • 1780 Views
  • 2 replies
  • 0 likes

Solved!! Unable to add songs

PlanFreeCountry DeviceiPad Pro (1st Gen)Operating System My Question or IssueI can’t add songs to my playlist as the “...” symbol to add songs is cut off.

Casual Listener

Plan Free Country   Device iPad Pro (1st Gen) Operating System   My Question or Issue I can’t add songs to my playlist as the “...” symbol to add songs is cut off.

Loxer

Community Legend

1213 Views

7 replies

0 likes

  • 1213 Views
  • 7 replies
  • 0 likes

playlist moving from premium to non premium

Hello,I am wondering since i bought premium account if i could move the playlist from one premium account to an other non premium one in the same phone?And to be able to listen to those tracks offline.Thank youhttps://1080ppornlist.com/

Visitor

Hello, I am wondering since i bought premium account if i could move the playlist from one premium account to an other non premium one in the same phone? And to be able to listen to those tracks of...

Emilia_8

Community Legend

1469 Views

1 replies

0 likes

  • 1469 Views
  • 1 replies
  • 0 likes

Spotify crashing on IOS only on Google Mesh Wi-Fi

Sooo, this has been an ongoing issue for a while now. Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (Spotify worked fine before this new Wi-Fi mesh network) This ...

Visitor

Sooo, this has been an ongoing issue for a while now.   Spotify only crashes on IOS devices when on our home Google Wi-Fi network, other devices like the Macbook air I am on work just fine. (S...

Loxer

Community Legend

914 Views

1 replies

0 likes

Crash
iOS
Wi-Fi
  • 914 Views
  • 1 replies
  • 0 likes

How do I download Spotity on an Ipod touch 4th gen

I need a way to download the older version of Spotify on my Ipod 4th gen (iOS 6). I tried going to Purchases and trying to download the older version that way but that method doesnt work anymore and it just says that the app is not compatible with th...

Visitor

I need a way to download the older version of Spotify on my Ipod 4th gen (iOS 6). I tried going to Purchases and trying to download the older version that way but that method doesnt work anymore and ...

Billy-J

Spotify Star

5039 Views

1 replies

1 likes

  • 5039 Views
  • 1 replies
  • 1 likes

Editing past history

Hey guys, Is there a way to delete, edit or hide The "Recently Played" section on the spotify mobile app? I don't like that my past history can not be edited. Any help would be greatly appreciated. Thanks.

Visitor

Hey guys,   Is there a way to delete, edit or hide The "Recently Played" section on the spotify mobile app?  I don't like that my past history can not be edited.     Any ...

MattSuda

Spotify Star

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming or playing from downloaded file?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. During holiday I had a limited data plan. I came up with the following question.When l...

Casual Listener

    Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

Peter

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

My queue makes songs disappears

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Loxer

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Spotify crashing on iphone tried everything

None of the below information is required. However, the more you provide the easier it will be for us to try Premium planCountry- USA Device-had iphone 10 didnt work- swithched to a pro 11 yesterday same issuesOperating System13.3 So i have had this ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try  Premium plan Country- USA   Device- had iphone 10 didnt work- swithched to...

Loxer

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Solved!! how to turn off autoplay on iphone

PlanFree/Country: UK Deviceiphone SEOperating System(iOS 13.3.) My Question or Issue: Just installed spotify and no option anywhere to turn autoplay off. It does NOT appear under playback. There is no option to turn it on or off

Visitor

Plan Free/ Country: UK   Deviceiphone SE Operating System (iOS 13.3.)   My Question or Issue: Just installed spotify and no option anywhere to turn autoplay off.  It does NOT a...

Sean-Paul

Casual Listener

1403 Views

1 replies

1 likes

  • 1403 Views
  • 1 replies
  • 1 likes

Queue is automatically adding my liked songs

Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.

Visitor

Have an IPhone and the queue keeps adding my liked songs to it. I will delete the last one and it will keep adding a new one. Have log out and redownloaded the app still does it.   

Loxer

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Eq settings db level

Plan PremiumCountry USADevice iPhone XSOperating System 13.3My Question or Issue What is the db range of the equalizer?ThanksKevin

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System 13.3 My Question or Issue What is the db range of the equalizer? Thanks Kevin  

kevinpull

Casual Listener

1221 Views

1 replies

5 likes

  • 1221 Views
  • 1 replies
  • 5 likes

Spotify on iOS is blocked but not play.spotify.com at work

CountryUSADeviceiPhone XROperating SystemiOS 13 My Question or IssueAt work I can't use Spotify on their wifi. Apple Music is not blocked, nor is Tidal, Deezer, or anything else, so I'm just having trouble with Spotify, which is by far my preferred p...

Newbie

Country USA Device iPhone XR Operating System iOS 13   My Question or Issue At work I can't use Spotify on their wifi. Apple Music is not blocked, nor is Tidal, Deezer, or anything else,...

Loxer

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Apple Watch: how to close app

PlanPremiumCountryCanadaDeviceApple Watch 5Operating SystemWatchOS 6.1.1 My Question or IssueI’m stuck - if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I...

Visitor

Plan Premium Country Canada Device Apple Watch 5 Operating System WatchOS 6.1.1   My Question or Issue I’m stuck - if I start the Spotify app on my watch, it takes over and I can’t see...

1571 Views

0 replies

1 likes

  • 1571 Views
  • 0 replies
  • 1 likes

Superuser Contribution Remove Devices from "Connect to a Device"

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...

Casual Listener

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones.   When I want to use the "Connect to a Device" so I can use my iPhone to play mus...

cactuarjon

Newbie

1905 Views

3 replies

3 likes

  • 1905 Views
  • 3 replies
  • 3 likes

Sort/Search Playlists in Add to Playlist

PlanPremiumCountryUSDeviceiPhone Operating SystemiOS 13 My Question or IssueI have many (many) Playlists. When I click Add to Playlist on a Track, I’m shown my full list of Playlists, in chronological order (by creation date). This makes finding the ...

Visitor

  Plan Premium Country US Device iPhone  Operating System iOS 13   My Question or Issue I have many (many) Playlists. When I click Add to Playlist on a Track, I’m shown my f...

AdamDamon

Spotify Star

674 Views

1 replies

3 likes

  • 674 Views
  • 1 replies
  • 3 likes

Solved!! Force Touch menu not updating

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed. if I click one of the suggested playlist, they just won’t play either. any idea...

Visitor

hi team, on my iPhone 11 Pro when I force touch the Spotify icon app, the menu gives me a view on playlist that I’ve listen many many months ago. It never gets refreshed.    if I click on...

MattSuda

Spotify Star

2128 Views

13 replies

1 likes

  • 2128 Views
  • 13 replies
  • 1 likes

Superuser Contribution More skin options.

PlanPremiumCountryNLDevicePCOperating SystemWindows 8.1/Ubuntu My Question or Issue I completely dislike W10, hate it. I want to option to use more skins in Spotify, i seems strange to see a W10 skin in Ubuntu or W8.1. So want the option and because ...

Music Fan

Plan Premium Country NL Device PC Operating System Windows 8.1/Ubuntu   My Question or Issue   I completely dislike W10, hate it.   I want to option to use more skins in S...

Peter

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect on HEOS

PlanpremiumCountryDanmark DeviceiPhone 7 and iPad 2018Operating SystemiOS 13 My Question or Issue i have 2x HEOS 1, 1x HEOS 3 and a HEOS Amp that i control from Spotify app on my devices. I control Them from my iPhones and iPads. very offen the Spoti...

Casual Listener

  Plan premium Country Danmark  Device iPhone 7 and iPad 2018 Operating System iOS 13   My Question or Issue   i have 2x HEOS 1, 1x HEOS 3 and a HEOS Amp that i contro...

mduelund

Casual Listener

1462 Views

2 replies

0 likes

  • 1462 Views
  • 2 replies
  • 0 likes