Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37143 Views
15 replies
36 likes

37143 Views
15 replies
36 likes

Unable to change volume in app

Iphone x My Question or Issuecasting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have to use the updown volume rocker or the shortcut from swipe down menu.https:/...

Jobes1234
Visitor
Iphone x My Question or Issue casting to google home speakers. Cannot change volume from in app slider. see screengrab i tried to change with slider but does not work. I have...
2020-02-12 6:16:06 PM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

Where did the dislike button go??

Plan: PremiumCountry: United StatesDevice: iPhone XROperating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, and now I have no apparent way to tell Spotify that I hate certain songs. Th...

Cerylidae1552
Visitor
Plan: Premium Country: United States Device: iPhone XR Operating System: iOS 13.3.1 The dislike button that was present on playlist radios literally 3 days ago has disappeared, an...
2020-02-12 5:48:01 PM
2020-02-12 6:02:46 PM
Emilia_8
Community Legend
360 Views
1 replies
1 likes

360 Views
1 replies
1 likes

[iPhone 8] ANR when User entered shared by Discord options and slightly drag down on a screen

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 13.3, Spotify ver.8.5.40.252 My Question or IssueUser wanted to share album by Discord option. While scrolling through available servers to share User flicked down on space between popupe shar...

andrewbvstard
Casual Listener
Plan Premium Country Poland Device iPhone 8 Operating System iOS 13.3, Spotify ver.8.5.40.252 My Question or Issue User wanted to share album by Discord option. While scrolling throu...
2020-01-17 9:06:50 AM
2020-02-12 2:51:02 PM
andrewbvstard
Casual Listener
708 Views
1 replies
0 likes

708 Views
1 replies
0 likes

Superuser Contribution Hidden songs

Plan: FreeCountry: USDevice: iPhone XROperating System: iOS 13.3My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the songs back, I removed these songs from myliked playlist so I could...

Alicia329w
Visitor
Plan: Free Country: US Device: iPhone XR Operating System: iOS 13.3 My Question or Issue: I accidentally hit the hide song button (the circle with the minus inside). In attempt to get the so...
2020-02-02 5:53:11 AM
2020-02-12 10:22:02 AM
Xenia
Moderator
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

Hi I having this issue I’m playing Spotify Premium in my iphone 8 connected to a Bose Mini II Soundl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

jogelito69
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-02-11 5:03:43 PM
2020-02-12 2:30:23 AM
Billy-J
Spotify Star
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Solved!!Superuser Contribution iPhone storage location of downloaded playlists?

Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone XS MaxOperating System(iOS 13 My Question or IssueIs this...

REckert21
Visitor
Is this taking up a chunk of IOS storage?None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device i...
2020-02-06 6:32:24 PM
2020-02-11 3:45:54 PM
Xenia
Moderator
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Superuser Contribution Local files won't play on iPhone 11

Plan: PremiumCountry: UK Device(iPhone 11)Operating System(iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old phone (iPhone 6) although sometimes I had to kickstart the process by playing a loca...

RaquelFernandes
Casual Listener
Plan: Premium Country: UK Device (iPhone 11) Operating System (iOS 13.3.1) Local files won't play on my phone after moving to iPhone 11. They were working fine on my old ph...
2020-02-08 9:18:21 PM
2020-02-11 10:48:36 AM
Xenia
Moderator
1020 Views
1 replies
0 likes

1020 Views
1 replies
0 likes

No shuffle button, repeat button, or queue button on iPad

PlanPremiumCountryGBDeviceiPad Pro Operating SystemiPadOS 13.1.2My Question or IssueFor some reason this newest version of Spotify doesn't have the shuffle button, repeat button or the queue button. The music plays just fine, and I can still add thin...

alluim
Newbie
Plan Premium Country GB Device iPad Pro Operating System iPadOS 13.1.2 My Question or Issue For some reason this newest version of Spotify doesn't have the shuffle button, repeat butto...
2019-10-07 7:54:24 PM
2020-02-11 3:33:52 AM
djblackhook
Newbie
4415 Views
5 replies
5 likes

4415 Views
5 replies
5 likes

Sound quaility difference between Iphone App & Deskrop with Airplay

Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, with less definition especially in the high end. The desktop sound...

gvw82
Casual Listener
Hi, I've been noticing a difference in sound quality when streaming spotiy to my airport express between the iOS App and the Desktop on my Macbook - The iOS app seems more compressed, ...
2019-07-14 10:24:31 AM
2020-02-10 11:52:12 AM
Onewave
Roadie
1713 Views
4 replies
1 likes

1713 Views
4 replies
1 likes

on or offline

when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. But then what happens after 30 days? Is there an aut...

boettge
Casual Listener
when I stay in the online mode does the app yet play my downloaded music offline, meaning without using an internet connection? Because if it does then I could stay in the online mode all the time. B...
2020-02-09 3:37:03 PM
2020-02-10 5:57:42 AM
Billy-J
Spotify Star
441 Views
1 replies
0 likes
ds

441 Views
1 replies
0 likes

Superuser Contribution Songs not showing for some artists.

PlanPremiumCountryUKDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1My Question or IssueMy issue is that some albums that I have saved to my library are entirely blank upon opening them. This issue doesn't allow me to listen to the music I'd like to...

SamAdams194
Casual Listener
Plan Premium Country UK Device iPhone 11 Pro Max Operating System iOS 13.3.1 My Question or Issue My issue is that some albums that I have saved to my library are entirely blank upon openi...
2020-02-06 11:27:03 PM
2020-02-09 11:51:28 PM
SamAdams194
Casual Listener
464 Views
2 replies
0 likes

464 Views
2 replies
0 likes

Search by Song (make mobile as in desktop)

PlanPremiumCountryTurkeyDevice(iPhone 8Operating System(iOS 10) My Question or IssueWhen you make a search in songs (say "Sarabande") in desktop, you might like to start listenin to the list of the search-result (as if it's a playlist). However when ...

tanolturkoglu
Newbie
Plan Premium Country Turkey Device (iPhone 8 Operating System (iOS 10) My Question or Issue When you make a search in songs (say "Sarabande") in desktop, you might like to start list...
2020-02-09 8:49:01 PM
345 Views
0 replies
0 likes
Search

345 Views
0 replies
0 likes

Update 8.5.42.1040 Causes inadvertent deletions

The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first time I opened the app after updating while at the gym. I'...

Ben_McD314
Regular
The new update in February 2020, 8.5.42.1040, makes it all too easy to accidentally tap the heart icon when selecting a song and deleting it from your likes. This just happened to me the first t...
2020-02-09 5:02:47 PM
558 Views
0 replies
0 likes
liked
Update
UPDATE MALFUNCTION

558 Views
0 replies
0 likes

Superuser Contribution Tracklist incomplete

PlanPremiumCountryGermany iPhoneOperating System(iOS 10My Question or IssueThis Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my latest track, but I can send the track to myself, than open the link and play th...

MaidVulpes
Visitor
Plan Premium Country Germany iPhone Operating System (iOS 10 My Question or Issue This Audiobook contains way more tracks than the tracklist is showing. Can‘t scroll down to my ...
2020-02-09 8:48:15 AM
2020-02-09 4:11:19 PM
Mario
Spotify Legend
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Unable to sync certain local files to iPhone

PlanPremium DeviceiPhone 11 ProOperating SystemiOS 13, Windows 10 My Question or IssueThis is absolutely driving me crazy. I've turned off my firewall, enabled cellular download, but for some reason, I can't get some local files to sync to my playlis...

Magicdog
Casual Listener
Plan Premium Device iPhone 11 Pro Operating System iOS 13, Windows 10 My Question or Issue This is absolutely driving me crazy. I've turned off my firewall, enabled cellular do...
2020-02-09 2:15:21 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

I can only heart songs for my radio playlist. No thumbs down and no way to dislike songs.

this is what it looks like.

Bibbins
Casual Listener
this is what it looks like.
2020-02-09 5:29:34 AM
2020-02-09 12:33:29 PM
Emilia_8
Community Legend
348 Views
2 replies
0 likes

348 Views
2 replies
0 likes

Superuser Contribution Theres no "Play On Spotify" Button in my Instagram Stories

Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustatingPlanPremiumCountryIndonesiaDevice(Xiaomi Pocophone F1)Operating System...

JerryAng
Newbie
Its been a year now since i complaining about this problem, a moderator said this issue is fixed, but in my phone the issue is still there, please help me out this is so frustating Plan Premium Co...
2020-02-08 5:18:54 PM
2020-02-09 11:36:31 AM
Petya
Community Legend
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

Spotify freezes when I launch it

PlanPremiumCountryEnglandDevice(iPhone Operating System(iOS 13.3) My Question or IssueHi Spotify community. Since yesterday when I downloaded new songs and activated the offline mode, as soon as I launch Spotify, the app freezes all alone, I tried to...

Aymenou77
Visitor
Plan Premium Country England Device (iPhone 😎 Operating System (iOS 13.3) My Question or Issue Hi Spotify community. Since yesterday when I downloaded new songs and activated the offl...
2020-01-25 2:53:41 PM
2020-02-08 12:16:00 AM
Loxer
Community Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

playlist says it's downloaded but will only play the 15-20 latest songs downloaded offline

PlanPremiumCountryUSDeviceiphone 6s plusOperating Systemolder iOS idkMy Question or IssueMy iphone has 16gb and it often says I'm running out of storage. I have premium and i have two playlists downloaded. One of them i recently downloaded like a wee...

gigi003
Visitor
Plan Premium Country US Device iphone 6s plus Operating System older iOS idk My Question or Issue My iphone has 16gb and it often says I'm running out of storage. I have premium and i have t...
2020-01-25 3:52:39 AM
2020-02-08 10:53:07 PM
Loxer
Community Legend
1725 Views
1 replies
0 likes
nonr

1725 Views
1 replies
0 likes

WhatsApp Voice and Facebook Videos

I have following problem:When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seconds. I have to close Spotify then complete, then it w...

ThimoFo
Newbie
I have following problem: When I hear Music with Spotify via Teufel Network Box, sometimes i can‘t hear Voice Messages in WhatsApp and can‘t watch Videos on example Facebook. Both stops every 2 seco...
2019-06-28 5:23:48 PM
2020-02-08 8:12:15 PM
josesainous
Visitor
622 Views
2 replies
1 likes

622 Views
2 replies
1 likes

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