Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30821 Views

40 replies

9 likes

  • 30821 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95545 Views

115 replies

12 likes

Other
  • 95545 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
  • 1041 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293937 Views

60 replies

15 likes

  • 293937 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123853 Views

19 replies

38 likes

  • 123853 Views
  • 19 replies
  • 38 likes

don't like button missing from discover weekly

PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly

Regular

Plan Premium Country Iceland   Device (iPhone sx) Operating System (iOS 13.5)   My Question or Issue don't like button missing from discover weekly

VMG1

Regular

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Listening to songs by 1 artist but across many albums

Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...

Casual Listener

Hello,  I do a lot of offline listening as I don't want to use a lot of data.  I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist.  My question is...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

[iOS] Final song in Queue shows as blank Space

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...

Visitor

I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Casual Listener

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.  

buzzcut

Casual Listener

4362 Views

7 replies

0 likes

Help
  • 4362 Views
  • 7 replies
  • 0 likes

Bug when changing song order

PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...

Newbie

  Plan Premium Country Israel Device IPhone Xs  Operating System iOS 13.5   My Question or Issue When going to the queue and changing the song order using the drag handles t...

ThisCommunitySucks

Community Legend

642 Views

1 replies

0 likes

bug
  • 642 Views
  • 1 replies
  • 0 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Visitor

Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...

Xenia

Moderator

1056 Views

1 replies

0 likes

Account
Other
  • 1056 Views
  • 1 replies
  • 0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

Visitor

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Regular

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile.   Fix this!

Highway190

Regular

1715 Views

5 replies

0 likes

iOS
Other
  • 1715 Views
  • 5 replies
  • 0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

Casual Listener

Plan Premium Device (iPhone XS) Operating System (iOS 13)   My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...

afiqzudinhadi

Casual Listener

1120 Views

5 replies

0 likes

  • 1120 Views
  • 5 replies
  • 0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

Regular

Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1   My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...

Onewave

Roadie

1073 Views

3 replies

0 likes

  • 1073 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Casual Listener

Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1   My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...

jbonacci-ca

Casual Listener

2560 Views

4 replies

0 likes

  • 2560 Views
  • 4 replies
  • 0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

Casual Listener

Plan Premium Country AT   Device iPad Operating System iOS 13.5   My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...

yk5-k_59oarsq

Casual Listener

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

Regular

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs?   Isn't the limit 10k?

MattSuda

Spotify Star

1397 Views

7 replies

0 likes

  • 1397 Views
  • 7 replies
  • 0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

Visitor

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable.   I switched to Spotify as a result. I was loving it UNTIL I ...

MattSuda

Spotify Star

1117 Views

1 replies

5 likes

App & Features
  • 1117 Views
  • 1 replies
  • 5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Regular

Plan Premium Country Uk   Device iPod touch 6th Generation  Operating System Latest update   My Question or Issue Hi,   This has been happening since the last couple o...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

Regular

Hello,   i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...

WoogieDasKamel

Regular

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

Regular

Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2   My Question or Issue Since the last update of Spotify, I encounter the following issue: ...

Grant_NC

Casual Listener

6325 Views

14 replies

15 likes

  • 6325 Views
  • 14 replies
  • 15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

Regular

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization.   Is there something to do about it? Maybe a software update for improving ...

Highway190

Regular

3056 Views

2 replies

1 likes

  • 3056 Views
  • 2 replies
  • 1 likes

Accessibility issues on spodify using voiceover screenreader on iPhone.

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podcasts &gt...

1142 Views

0 replies

0 likes

  • 1142 Views
  • 0 replies
  • 0 likes