Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 397787 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueI tried adding some songs I had downloaded on my computer to my Spotify account and it worked on my computer, but the songs didn't show up on my phone. I made ...
Regular
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.2 My Question or Issue I tried adding some songs I had downloaded on my computer to my Spotify account and...
Bittencourt
Spotify Star
3876 Views
13 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating Systemwhatever the most up-to-date IOS is My Question or Issuei can’t see the names of the other people who have added to my collaborative playlist. my name shows up on the songs i have added, b...
Visitor
Plan Premium Country United States Device iPhone 11 Operating System whatever the most up-to-date IOS is My Question or Issue i can’t see the names of the other people who have added...
AdamDamon
Community Legend
1056 Views
1 replies
0 likes
PlanPremiumCountryPeru Device(iPod Touch 4g 32 gb)Operating System(iOS 6.1.6) My Question or IssueI'm using Premium. And I have an LG FB166 suitable for Ipods (with the old 30-pin) and no bluetooth. My only chance is giving an opportunity with an ipo...
Gig Goer
Plan Premium Country Peru Device (iPod Touch 4g 32 gb) Operating System (iOS 6.1.6) My Question or Issue I'm using Premium. And I have an LG FB166 suitable for ...
Onewave
Roadie
837 Views
1 replies
0 likes
PremiumCanadaiPhone 7 iOS 13.3.1 I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random songs. If it hit “next” I get more Kelly Clarkson. If I hit “back” I get ...
Casual Listener
Premium Canada iPhone 7 iOS 13.3.1 I can play one song I choose, but then any song after that is by Kelly Clarkson. This happens when I’m in one of my playlists or picking random so...
Billy-J
Spotify Star
1020 Views
3 replies
0 likes
Plan - FamilyFree/Premium - PremiumCountry - United States Device - iPhone XROperating System- iOS 10 My Question or Issue - Why does it randomly skip every song from a Steven Universe album? My phone’s not glitchy so I don’t think it’s that.
Visitor
Plan - Family Free/Premium - Premium Country - United States Device - iPhone XR Operating System- iOS 10 My Question or Issue - Why does it randomly skip every song from a Steven...
316 Views
0 replies
0 likes
I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album
Visitor
I’m new to Spotify when I click on the play button of an album I searched for it just plays a shuffled version of that bands music how do I get it to play the album
Onewave
Roadie
445 Views
1 replies
0 likes
Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback>offline waiting 5-10 minutes. But still nothing I don...
Visitor
Hi, so I had Spotify free plan then recently subscribed to a premium plan and when I logged out then logged back in my playlists that I've created are now gone. I tried going into setting>playback...
Onewave
Roadie
486 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galax...
Onewave
Roadie
1264 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 6s Plus, HP Pavilion)Operating System(iOS 13.4.1, Windows 10)My Question or IssueI have done all the steps to sync my local files to my iPhone and they still haven't showed up. 1. Both devices are on the s...
Casual Listener
Plan Premium Country United States Device (iPhone 6s Plus, HP Pavilion) Operating System (iOS 13.4.1, Windows 10) My Question or Issue I have done all the steps to sync my local files to my ...
prod2019
Casual Listener
1827 Views
6 replies
1 likes
PlanPremiumCountryUSADeviceiPad ProOperating SystemiOS 13.3.1 My Question or IssueSpotify stops playing at random times on iPad. Will stop when screen shuts off, changing apps, or if the app is left open. Have reset the iPad multiple times, force clo...
Casual Listener
Plan Premium Country USA Device iPad Pro Operating System iOS 13.3.1 My Question or Issue Spotify stops playing at random times on iPad. Will stop when screen shuts off, changi...
tboehmmd
Casual Listener
648 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13 My Question or Issue The queue doesn’t clear when I select a new playlist or radio station - it adds the station or playlist to the bottom of my queue instead, reverting back to a prior playl...
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 13 My Question or Issue The queue doesn’t clear when I select a new playlist or radio station - it adds...
Ivan
Spotify Legend
593 Views
1 replies
1 likes
PlanPremiumCountry AustriaDevice(iPhone SE)Operating System(iOS 10) My Question or Issue Video feature
Newbie
Plan Premium Country Austria Device (iPhone SE) Operating System (iOS 10) My Question or Issue Video feature
YaDavv
Newbie
2536 Views
2 replies
0 likes
PlanPremiumDeviceiPhone XR My Question or IssueHi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to skip songs via the steering wheel. It was possible some years ago but ...
Casual Listener
Plan Premium Device iPhone XR My Question or Issue Hi, I’m part of a Mini owners club with over 2000 Mini Cooper owners. And we all are very sad that Spotify has broken the ability to sk...
Rockah
Casual Listener
1856 Views
2 replies
0 likes
Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you!
Visitor
Ever since the update, I can't find the follow button for playlists on the iPhone app. Could someone tell me where to find it? Thank you!
user-removed
Not applicable
2641 Views
2 replies
0 likes
PlanPremiumUSA DeviceiPhone SE 2020Operating SystemiOS 13.4.1 My Question or IssueConnection to my Sonos stopped working a couple of days ago. Although I see from other posts that you consider this resolved, I have what may be a unique issue. From fo...
Visitor
Plan Premium USA Device iPhone SE 2020 Operating System iOS 13.4.1 My Question or Issue Connection to my Sonos stopped working a couple of days ago. Although I see from ...
user-removed
Not applicable
1463 Views
4 replies
0 likes
Hi there! i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me? DeviceiPad Pro 11 inch 2020Operating System(iPadOS 13.4.1) My Question or Issuesee this GIF for this weird broken bounceback!
Newbie
Hi there! i'm not able to start a topic in ongoing issues... so maybe a moderator is able to move this for me? Device iPad Pro 11 inch 2020 Operating System (iPadOS 13.4.1)...
442 Views
0 replies
0 likes
PlanPremiumCountryGBDevice(iPhone XR,samsung galaxy s10)Operating System(iOS13,) Hello i use Spotify on my iphone and samsung phone my samsung device work spotify well but my i phone couldn’t load i check everything even internet connection but my sp...
Casual Listener
Plan Premium Country GB Device (iPhone XR,samsung galaxy s10) Operating System (iOS13,) Hello i use Spotify on my iphone and samsung phone my samsung device work spoti...
itsmenima_
Casual Listener
6307 Views
6 replies
0 likes
I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even an hour ago and it worked correctly! PlanPremiumCountryUSA...
Casual Listener
I can click on my liked songs album and a random song will play, but I can’t look at the actual album. It says “Spotify can’t open this type of link on this device”. I used the album not even a...
487 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueThis has been an issue for a long time now; when I search for a song in my liked songs, none of the displayed results play when tapping them so I then have ...
Casual Listener
Plan Premium Country United Kingdom Device iPhone XR Operating System iOS 13.4.1 My Question or Issue This has been an issue for a long time now; when I search for a song in my liked...
mbmb123
Casual Listener
762 Views
2 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone X, my girlfriend has a Mac bookOperating SystemIOS 1.13.1 i don’t have access to a computer so I can’t put local files on my Spotify account and sync them to my phone. But if my girlfriend uses her compute...
Regular
Plan Premium Country United States Device iPhone X, my girlfriend has a Mac book Operating System IOS 1.13.1 i don’t have access to a computer so I can’t put local files o...
Onewave
Roadie
817 Views
1 replies
0 likes