Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239419 Views

27 replies

5 likes

  • 239419 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121357 Views

118 replies

13 likes

Other
  • 121357 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2796 Views

0 replies

0 likes

iOS
  • 2796 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306339 Views

62 replies

16 likes

  • 306339 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131361 Views

19 replies

38 likes

  • 131361 Views
  • 19 replies
  • 38 likes

Spotify Pausing on iPhone 8 with AirPods

late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it pauses the songs over and over again. I’ve tried logging off all devices...

Casual Listener

late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it p...

Billy-J

Spotify Star

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes

Spotify Connect not working with last update on iOS and Yamaha

PlanPremiumCountryDEUDeviceiPhone 6sOperating SystemiOS 12.4 My Question or IssueAfter last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for playing Music on iOS. The Speakers are shown on another iPhone with the Spotify ...

Casual Listener

Plan Premium Country DEU Device iPhone 6s Operating System iOS 12.4   My Question or Issue After last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for play...

Reazj

Newbie

4431 Views

8 replies

2 likes

  • 4431 Views
  • 8 replies
  • 2 likes

Superuser Contribution My playlists disappeared after signing up to a 3 mth premium trial

PlanPremiumCountryGBDeviceiPhone 8Operating SystemiOS 13 My Question or IssueMy playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account when I activated my trial. I did not sign in via FB but my normal login det...

Regular

Plan Premium Country GB Device iPhone 8 Operating System iOS 13   My Question or Issue My playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account...

Elena

Moderator

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

New playlist issue

For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not playing on Bluetooth it works fine. Any ideas PlanP...

Casual Listener

For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not ...

Oscar5950

Casual Listener

846 Views

2 replies

0 likes

  • 846 Views
  • 2 replies
  • 0 likes

songs updating on "made by spotify" playlist

Plan:PremiumCountry: HondurasDevice: iPhone 7I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the playlists are downloaded to the phone. My issue is that the playlists update a...

Newbie

  Plan:Premium Country: Honduras Device: iPhone 7 I have the latest Spotify app and I use the "made by Spotify"  playlists.  I do not use Cell Data when I leave the house, so the ...

MrGC

Music Fan

916 Views

1 replies

0 likes

Offline listening
Playlists
  • 916 Views
  • 1 replies
  • 0 likes

Dislike/hiding a song on iOS doesn't dislike/hide on desktop

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not hide/dislike the song from my desktop. And now even...

Newbie

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not ...

640 Views

0 replies

3 likes

  • 640 Views
  • 0 replies
  • 3 likes

Solved!! Spotify keeps playing an unwanted song.

I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes with songs I am listening, end even (!) starts on its ...

Casual Listener

I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes wit...

expat007

Casual Listener

3064 Views

5 replies

0 likes

  • 3064 Views
  • 5 replies
  • 0 likes

can’t play songs with notification “you can still start radio based on this artist”?

PlanFree/PremiumCountryIndonesiaDeviceiPhone 11Operating SystemIOS 13 My Question or IssueThis morning i can play this song, but when i clear up my search list on the search button, suddenly the songs also missing and spotify notification told me tha...

Visitor

Plan Free/Premium Country Indonesia Device iPhone 11 Operating System IOS 13   My Question or Issue This morning i can play this song, but when i clear up my search list on the search ...

MrGC

Music Fan

1492 Views

1 replies

0 likes

  • 1492 Views
  • 1 replies
  • 0 likes

Songs playing but no sound

PlanPremiumDeviceiPhone 10s MaxOperating SystemiOS My Question or IssueHello! I am having an issue where I will be listening to an album and a song will just randomly have no sound. The song will still be playing and will play all the way through jus...

Visitor

Plan Premium Device iPhone 10s Max Operating System iOS    My Question or Issue Hello!  I am having an issue where I will be listening to an album and a song will just randomly...

MrGC

Music Fan

2021 Views

1 replies

0 likes

Sound issues
  • 2021 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song abspielen nicht möglich, Landesabhängig?

Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nur in einer Playlist, wo ich es nicht abspielen kann...

Newbie

Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nu...

meister171

Visitor

30876 Views

2 replies

0 likes

  • 30876 Views
  • 2 replies
  • 0 likes

My playlists disappeared when I signed up to 3 mth premium free trial

PlanPremiumCountryGBDeviceiPhone 8, iOS 13 My Question or IssueMy playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signed up as did not use FB other login. How can I please retrieve my playlis...

Regular

Plan Premium Country GB Device iPhone 8, iOS 13   My Question or Issue My playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signe...

Billy-J

Spotify Star

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

Casual Listener

Plan Premium Country Singapore   Device iPhone 7 Operating System   My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone?  I a...

TheIgster

Regular

3000 Views

4 replies

0 likes

  • 3000 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

Newbie

Plan Premium Country Canada Device IphoneX Operating System Latest IOS   My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...

Katerina

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

Casual Listener

  Plan Premium     Device iPhone 10 Operating System Windows 10   My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...

Ivan

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

Casual Listener

Plan Premium Device iPhone 6 Operating System iOS 12   My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...

E_C_

Casual Listener

1158 Views

4 replies

0 likes

  • 1158 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

Newbie

Plan Premium Country Czech Republic    Operating System (iOS 10, iPhone 7    My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...

Mario

Spotify Legend

9760 Views

1 replies

2 likes

  • 9760 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

Visitor

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...

Mario

Spotify Legend

1809 Views

1 replies

0 likes

LocalFiles
  • 1809 Views
  • 1 replies
  • 0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

Newbie

Plan Premium Country England Device iPhone XS Max  Operating System Xbox   My Question or Issue  When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

Roadie

Plan Premium Country Italy Device iPhone 7   My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...

jamrolu

Casual Listener

1662 Views

3 replies

3 likes

Carplay
  • 1662 Views
  • 3 replies
  • 3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Visitor

Plan Premium Country USA Phone: iPhone 6s Operating System iOS   My Question or Issue   Over the past couple weeks I have been unable to find some artists when I search for them i...

Xenia

Spotify Legend

726 Views

2 replies

0 likes

  • 726 Views
  • 2 replies
  • 0 likes