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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37340 Views

41 replies

10 likes

  • 37340 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102995 Views

115 replies

12 likes

Other
  • 102995 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
  • 1317 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299277 Views

61 replies

16 likes

  • 299277 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126072 Views

19 replies

38 likes

  • 126072 Views
  • 19 replies
  • 38 likes

Superuser Contribution I can’t see the album covers on music I’ve posted

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search for it on Spotify, also my name doesn’t come up if ...

Visitor

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search ...

Elena

Moderator

970 Views

1 replies

0 likes

artist
  • 970 Views
  • 1 replies
  • 0 likes

iPhone keeps triggering my Amps built in Chromecast

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the music and trigger the built in Chromecast on my Amp ...

Casual Listener

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the m...

Freakazoid75

Casual Listener

1482 Views

5 replies

1 likes

iphone
  • 1482 Views
  • 5 replies
  • 1 likes

All playlists deleted - please help

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email that I used to registered, ALL of my playlists were...

Visitor

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email ...

SoundShots

Composer

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Weird circling under the playlist name

Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...

Casual Listener

Hi,   I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...

nev_s

Casual Listener

1227 Views

2 replies

0 likes

Bugs issues
  • 1227 Views
  • 2 replies
  • 0 likes

Spotify not working with Siri

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there was a problem with the app" and an option to open Sp...

Music Fan

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there w...

hlaraujo

Music Fan

8600 Views

6 replies

4 likes

  • 8600 Views
  • 6 replies
  • 4 likes

Superuser Contribution [iOS][Connect] Change volume from apple watch

Hi Team,Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePod.I have Spotify installed on my Apple Watch and my I...

Newbie

Hi Team, Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePo...

rocasa

Newbie

4873 Views

4 replies

2 likes

Connect
iOS
  • 4873 Views
  • 4 replies
  • 2 likes

Music randomly stops playing

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueFor quite some time now, when my phone is locked, music randomly stops and starts playing, stops and so on. I already tried deleting, re-starting the phone and...

Newbie

Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue For quite some time now, when my phone is locked, music randomly stops and starts p...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Can't Delete Songs from Playlists

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

Casual Listener

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

cliffyak

Casual Listener

4464 Views

10 replies

0 likes

  • 4464 Views
  • 10 replies
  • 0 likes

[iOS] Fix iPhone playing issues

When you go to skip, it shows  is there a way to fix/resolve?

Regular

When you go to skip, it shows   is there a way to fix/resolve?

Loxer

Community Legend

2227 Views

15 replies

0 likes

iOS
  • 2227 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect

PlanPremiumCountryAustria DeviceApple TV 4KOperating SystemTV OS 13.4.6 My Question or Issue Spotify Connect is only available (e.g. on my iPhone and Macbook) if the Spotify App is manually opened on the Apple TV. So my request for the next update: P...

Regular

Plan Premium Country Austria   Device Apple TV 4K Operating System TV OS 13.4.6   My Question or Issue   Spotify Connect is only available (e.g.  on my iPhone and...

Mario

Spotify Legend

932 Views

1 replies

0 likes

apple TV
background
  • 932 Views
  • 1 replies
  • 0 likes

New version of spotify really drained my battery (ios)

PlanPremiumCountryThailandDeviceIphone se 2020Operating Systemios13.5 My Question or IssueI’m running spotify 8.5.60.881 on my iphone se right now and I noticed that it really drained my battery. It was like every 3 minutes my battery percentage lost...

Visitor

  Plan Premium Country Thailand Device Iphone se 2020 Operating System ios13.5   My Question or Issue I’m running spotify 8.5.60.881 on my iphone se right now and I noticed that...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs quit playing

iPhone 11 ProiOS 13.4.1 This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the problem never occurs when I am on WiFi). I downloaded favorite pla...

Visitor

iPhone 11 Pro iOS 13.4.1   This has been a problem with Spotify on my iPhone for quite a while. I used to think it was because I would have a spotty cellular when I am out and about (the prob...

Ivan

Spotify Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing button not working

Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help! I have an iPhone if that helps. Thanks

Newbie

Has anyone had this problem? Usually it goes to current song playing but now for some reason when I hit the button it doesn't do anything so I can't see what's playing or pause/restart the song. Help...

Katerina

Spotify Legend

1270 Views

2 replies

1 likes

  • 1270 Views
  • 2 replies
  • 1 likes

Dislike Artist/Song feature gone

Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is signing out and back in, but only stays until the n...

Regular

Dislike buttons have disappeared from Discover weekly and release radar playlists. I worked with Spotify cares twitter for a while but that didn’t help. The only thing I found that brings it back is ...

Dudedude336

Regular

1037 Views

4 replies

1 likes

  • 1037 Views
  • 4 replies
  • 1 likes

App skipping song/jumping a minute in when selecting speaker

PlanPremiumCountryUS DeviceiPhone 11 Pro MaxOperating SystemiOS13.5 My Question or Issue When playing music and then sending it to a speaker (in this case, my Windows PC running Spotify), the iOS app will skip the song or move forward a minute or so....

Visitor

Plan Premium Country US   Device iPhone 11 Pro Max Operating System iOS13.5   My Question or Issue   When playing music and then sending it to a speaker (in this case, my W...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs stop playing with 1 second left

I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the last second and won't move on to the next song. Any...

Regular

I've had this problem with a few of the songs I have saved. They will play all the way through with no problem until the last second or two. It still says the song is playing, it's just stuck at the ...

Daniel208

Visitor

4928 Views

7 replies

0 likes

  • 4928 Views
  • 7 replies
  • 0 likes

Spotify's owned podcasts are not playing properly

PlanPremiumCountrySpainDeviceiPhone X and iPad air (3rd generation)Operating SystemiOS 13.5 and iPad 13.5 My Question or IssueSome of the Spotify's owned podcasts such as "XRey" or "Entiende tu mente" are not playing properly. The issue is when I cli...

Visitor

Plan Premium Country Spain Device iPhone X and iPad air (3rd generation) Operating System iOS 13.5 and iPad 13.5   My Question or Issue Some of the Spotify's owned podcasts such as "XR...

user-removed

Not applicable

781 Views

2 replies

1 likes

podcast
  • 781 Views
  • 2 replies
  • 1 likes

mac desktop starts always first track via iphone

PlanPremium Device(iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) ) My Question or IssueIf i use my iPhone to playing music over my MacMini, its starts always with the first track...

Casual Listener

  Plan Premium     Device (iPhone SE iOS 13.5 Spotify 8.5.59.118(last Version); Mac Mini MacOS 10.8.5 (Spotify 1.0.24.104 (last working Version) )   My Question or Issue ...

Nilsen242

Casual Listener

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

"Listen On" list intermittently missing Alexas

Plan: PremiumCountry: USADevice: iPhone XsOperating System: 13.3.1 My Question or Issue: After setting up and linking my Spotify account to my Alexa the "Listen On" menu was worked well. I use it often to select music and then play it through one of ...

Casual Listener

  Plan: Premium Country: USA Device: iPhone Xs Operating System: 13.3.1   My Question or Issue:   After setting up and linking my Spotify account to my Alexa the "Listen On" m...

Mountaineer20

Casual Listener

1266 Views

2 replies

1 likes

  • 1266 Views
  • 2 replies
  • 1 likes

Won’t play after pausing

When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hit play on there. It’s very inconvenient when I’m at...

Visitor

When using headphones and pausing for more than a couple minutes I go to unpause my music for it to play for a split second and then pause again. It won’t play again unless I take my phone out and hi...

Billy-J

Spotify Star

1284 Views

1 replies

0 likes

  • 1284 Views
  • 1 replies
  • 0 likes