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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37319 Views

41 replies

10 likes

  • 37319 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102947 Views

115 replies

12 likes

Other
  • 102947 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299261 Views

61 replies

16 likes

  • 299261 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126048 Views

19 replies

38 likes

  • 126048 Views
  • 19 replies
  • 38 likes

Music Randomly Pausing On iOS

Plan PremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.2.2I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a few times a song or once an hour, but it has not stopped

Visitor

Plan  Premium Country USA Device iPhone XS Operating System iOS 13.2.2 I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a f...

Billy-J

Spotify Star

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes

Shuffle on Albums & Playlists - ALWAYS ON!

PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...

Newbie

Plan Premium Country UK/GB Device iPhone 11 Pro Max Operating System iOS 13.5.1   My Question or Issue This has been going on for some time now, and no, I don't want to tap to remove t...

OneByBoo

Roadie

1008 Views

1 replies

0 likes

album
Albums
always on
Playlists
shuffle
shuffle always on
  • 1008 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like dislike button disappeared

hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times and nothing changed. I use Spotify on iOS and the latest ...

Visitor

hello,  since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times...

Elena

Moderator

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

Spotify won’t connect to internet, Apple Music and iHeart work fine. Paying for premium!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Empty unnamed playlists

PlanPremiumCountryUS Device(iPhone 11)Operating System(iOS 13.4.1) My Question or IssueI have a string of empty, unnamed playlists at the bottom of my “Playlists” section. Uninstalling and reinstalling doesn’t work, deleting cache. I even got a new p...

Regular

Plan Premium Country US   Device (iPhone 11) Operating System (iOS 13.4.1)   My Question or Issue I have a string of empty, unnamed playlists at the bottom of my “Playlists” sect...

rayadverb

Regular

1418 Views

2 replies

0 likes

  • 1418 Views
  • 2 replies
  • 0 likes

spotify still uses mobile data even when blocked in settings

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data statistics. It seems to be a pretty old or recurrin...

Casual Listener

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data ...

Fishtaco

Community Legend

848 Views

2 replies

1 likes

mobile data consumption
  • 848 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS] iOS device volume gets adjusted to Spotify volume on Computer

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS 13.5 My Question or IssueWhen I'm listening to music through the Spotify Desktop App on Windows 10 and I open the iOS Spotify App just to control the Desktop one, then the iOS App adj...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 13.5   My Question or Issue When I'm listening to music through the Spotify Desktop App on Windows 10 and I op...

jfe

Casual Listener

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Spotify Connect - A weird one...

Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single router. All software and systems up to date with latest vers...

Casual Listener

Hello all.   First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single ...

bluesden

Casual Listener

2718 Views

3 replies

2 likes

  • 2718 Views
  • 3 replies
  • 2 likes

Solved!! [iOS][Developer] Will Spotify Be Making Their Own DJ App?

Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they should make their own similar app, that way they do...

Casual Listener

Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they ...

KrijntjeK

Visitor

2190 Views

2 replies

2 likes

Developer
iOS
  • 2190 Views
  • 2 replies
  • 2 likes

Superuser Contribution how to go directly to artist page

PlanPremiumCountryUSA Device(iPhone 5s)Operating System(iOS 12.3.1) My Question or IssueWhen I look at the artists in my library on the app there's a couple that have [number] Songs underneath their name. If I click on any other artist it'll just tak...

Visitor

Plan Premium Country USA   Device (iPhone 5s) Operating System (iOS 12.3.1)   My Question or Issue When I look at the artists in my library on the app there's a couple that have ...

m_ita0

Casual Listener

1179 Views

2 replies

0 likes

  • 1179 Views
  • 2 replies
  • 0 likes

Solved!! Spotify daily mix not endless

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or Issue All of my daily mixes are now only 50 songs instead of endless. I have reinstalled the app, updated the app, and updated my phone. It started yesterday so this is the seco...

Casual Listener

  Plan Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue  All of my daily mixes are now only 50 songs instead of endless. I have reinstalled...

icarmona

Casual Listener

2550 Views

4 replies

3 likes

  • 2550 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can’t see the album covers on music I’ve posted

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search for it on Spotify, also my name doesn’t come up if ...

Visitor

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search ...

Elena

Moderator

970 Views

1 replies

0 likes

artist
  • 970 Views
  • 1 replies
  • 0 likes

iPhone keeps triggering my Amps built in Chromecast

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the music and trigger the built in Chromecast on my Amp ...

Casual Listener

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the m...

Freakazoid75

Casual Listener

1482 Views

5 replies

1 likes

iphone
  • 1482 Views
  • 5 replies
  • 1 likes

All playlists deleted - please help

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email that I used to registered, ALL of my playlists were...

Visitor

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email ...

SoundShots

Composer

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Weird circling under the playlist name

Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...

Casual Listener

Hi,   I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...

nev_s

Casual Listener

1225 Views

2 replies

0 likes

Bugs issues
  • 1225 Views
  • 2 replies
  • 0 likes

Spotify not working with Siri

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there was a problem with the app" and an option to open Sp...

Music Fan

So, when Spotify and Siri started to get along a few days ago, it was working fine on my phone, but today I tried to run some play commands that I have used before, and I keep getting "Sorry, there w...

hlaraujo

Music Fan

8599 Views

6 replies

4 likes

  • 8599 Views
  • 6 replies
  • 4 likes

Superuser Contribution [iOS][Connect] Change volume from apple watch

Hi Team,Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePod.I have Spotify installed on my Apple Watch and my I...

Newbie

Hi Team, Actually I'm writing this mail not for a new idea. I'm writing this because I noticed that I am not able to change music volume directly from Spotify app using Apple Watch when using HomePo...

rocasa

Newbie

4872 Views

4 replies

2 likes

Connect
iOS
  • 4872 Views
  • 4 replies
  • 2 likes

Music randomly stops playing

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 13.5.1) My Question or IssueFor quite some time now, when my phone is locked, music randomly stops and starts playing, stops and so on. I already tried deleting, re-starting the phone and...

Newbie

Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 13.5.1)   My Question or Issue For quite some time now, when my phone is locked, music randomly stops and starts p...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Can't Delete Songs from Playlists

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

Casual Listener

The app on my iPhone is not letting me delete songs from my playlists like I used to be able to do (swipe left and click "Delete" button). Please help!

cliffyak

Casual Listener

4461 Views

10 replies

0 likes

  • 4461 Views
  • 10 replies
  • 0 likes

[iOS] Fix iPhone playing issues

When you go to skip, it shows  is there a way to fix/resolve?

Regular

When you go to skip, it shows   is there a way to fix/resolve?

Loxer

Community Legend

2227 Views

15 replies

0 likes

iOS
  • 2227 Views
  • 15 replies
  • 0 likes