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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51447 Views
  • 16 replies
  • 36 likes
  • 51447 Views
  • 16 replies
  • 36 likes

Why can’t I fully listen to a album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I play a album or playlist it starts playing endless suggested songs. This usually...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every t...
  • XxxBatmanxxX
  • Casual Listener
  • 34873 Views
  • 4 replies
  • 1 likes
  • 34873 Views
  • 4 replies
  • 1 likes

Someone used my spotify account last night. but their device didnt show up. i didnt know who it was

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Connecting

PlanFree/PremiumCountryIndiaDeviceiPhone SEOperating SystemiOS 13.3 My Question or IssueInternet is working for all other apps. Even movie streaming is happening in Netflix but Spotify keep showing connecting since morning.

  • Visitor
  • Plan Free/Premium Country India Device iPhone SE Operating System iOS 13.3   My Question or Issue Internet is working for all other apps. Even movie streaming is happening in Netflix b...
  • Loxer
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline albums does not work

PlanPremiumCountryCzech RepublicDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, albums that downloaded for offline mode on my iPhone X don't work. I get only the loading screen but nothing else. I've seen this topic in here before...

  • Casual Listener
  • Plan Premium Country Czech Republic Device iPhone X Operating System iOS 13.3.1   My Question or Issue Hello, albums that downloaded for offline mode on my iPhone X don't work. I get o...
  • swansongforyou
  • Regular
  • 495 Views
  • 3 replies
  • 0 likes
  • 495 Views
  • 3 replies
  • 0 likes

Connection issues at startup

PlanPremiumCountryItaly DeviceiPhone XOperating SystemiOS 13.3.1 It’s been months that my Spotify takes a lot of time connecting at the startup. it eventually connects, but at times it can take up to 3 minutes to do so. I tried uninstalling and reins...

  • Visitor
  • Plan Premium Country Italy   Device iPhone X Operating System iOS 13.3.1   It’s been months that my Spotify takes a lot of time connecting at the startup.  it eventually con...
  • Loxer
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • Connection issues
    Connection issues on app
  • 423 Views
  • 1 replies
  • 0 likes

[iOS] Viewing all contributing artists feature missing

In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked the PC version, and it allows you to instantly see...

  • Casual Listener
  • In a previous update of the iOS version of the app, the "View Artist" button would say "View Artists" if multiple artists collaborated on a song, and each artist's profile would be visible. I checked...
  • Loxer
  • Community Legend
  • 430 Views
  • 1 replies
  • 1 likes
  • iOS
  • 430 Views
  • 1 replies
  • 1 likes

Deleting “Liked” Songs

PlanFree/Premium: PremiumCountry: United States Device: Apple iPhone8 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS13(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Is there a feature whereby I can avoid d...

  • Music Fan
  • Plan Free/Premium:  Premium Country:  United States   Device:  Apple iPhone8 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  iOS13 (iOS 10,...
  • Loxer
  • Community Legend
  • 505 Views
  • 2 replies
  • 0 likes
  • 505 Views
  • 2 replies
  • 0 likes

controlling the app from different wifi (dont want to be able to)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamilyCountryNetherlandsDevice(iPhone and Samsung S7Operating System(iOS and Android) My Question or Issueat my home wifi i have...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Netherlands Device (iPhone 😎 and Samsung S7 Operatin...
  • Loxer
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Volume Increasing Randomly (iPhone Bluetooth)

PlanFreeCountryAustraliaDeviceiPhone SEOperating SystemiOS 13 My Question or Issue So I recently started using Spotify to find some good music without downloading it - however, I'm Bluetoothing to a speaker (UE Boom 2, no settings, no issues there), ...

  • Visitor
  • Plan Free Country Australia Device iPhone SE Operating System iOS 13   My Question or Issue   So I recently started using Spotify to find some good music without downloading it -...
  • Loxer
  • Community Legend
  • 992 Views
  • 1 replies
  • 0 likes
  • 992 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] Alphabetical Scroll Bar Disappears in Offline Mode

On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!

  • Newbie
  • On iOS the alphabetical scroll bar disappears while using 'offline mode'. It defaults back to the iOS black scroll bar. I am on the latest version of iOS and the Spotify app. Please fix!
  • Loxer
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • iOS
    Your Library
  • 602 Views
  • 1 replies
  • 0 likes

Playlists over 100 Titles won’t continue

PlanFree/PremiumCountryGermanyiphone XOperating SystemiOS 13.3.1 My Question or IssueSince the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the end of title 100. You have to choose every title over 101 manually. Will t...

  • Newbie
  • Plan Free/Premium Country Germany iphone X Operating System iOS 13.3.1   My Question or Issue Since the latest Spotify Release Playlists over 100 titles won’t continue. It stops at the ...
  • Loxer
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old design for Discover Weekly - iOS

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI have received the new update of the playlist design. Nice. But the old design is still on the Discover Weekly. Bug or is it by design?

  • Visitor
  • Plan Premium Country Sweden Device iPhone X Operating System iOS 13.3.1   My Question or Issue I have received the new update of the playlist design. Nice. But the old design is still ...
  • user-removed
  • Not applicable
  • 734 Views
  • 3 replies
  • 1 likes
  • Discover Weekly
    iOS
    Old design
  • 734 Views
  • 3 replies
  • 1 likes

Superuser Contribution Clicking Spotify Link In Instagram Loads "Download App" page.

WHY? This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many fans see this and decide not to click because it looks sketc...

IMG_2095.PNG
  • Casual Listener
  • WHY?   This window ALWAYS loads when clicking a Spotify link within Instagram (on iOS). No matter how many times I click Spotify links, this page appears. It's deterring for artists, too many ...
  • chofm
  • Casual Listener
  • 1427 Views
  • 3 replies
  • 0 likes
  • Shady
  • 1427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song Unavailable (not downloading from local files)

Plan - PremiumCountry - CanadaDevice - iPhone XSOperating System - iOS 12.1.4My Question or Issue: I am unable to play certain songs on my iPhone that can be played with no issues on Desktop Spotify player. Screenshot from iPhone shows this song as "...

  • Regular
  • Plan - Premium Country - Canada Device - iPhone XS Operating System - iOS 12.1.4 My Question or Issue:   I am unable to play certain songs on my iPhone that can be played with no...
  • aleksandraa
  • Visitor
  • 1674 Views
  • 8 replies
  • 0 likes
  • 1674 Views
  • 8 replies
  • 0 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

  • Casual Listener
  • Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...
  • Yamanhourani
  • Casual Listener
  • 513 Views
  • 2 replies
  • 0 likes
  • 513 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

  • Casual Listener
  • UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...
  • xXHeyJXx
  • Visitor
  • 20841 Views
  • 4 replies
  • 5 likes
  • 20841 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

  • Newbie
  •   Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...
  • determazur
  • Casual Listener
  • 7388 Views
  • 2 replies
  • 1 likes
  • 7388 Views
  • 2 replies
  • 1 likes

CarPlay App is lacking

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI'm trying to move to Spotify from Apple Music and have noticed that the CarPlay app is considerably lacking in comparison and has a few weird issues too. T...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I'm trying to move to Spotify from Apple Music and have noticed that the CarPlay...
  • 496 Views
  • 0 replies
  • 0 likes
  • Carplay
    iOS
  • 496 Views
  • 0 replies
  • 0 likes

Superuser Contribution App crashing while online

PlanPremiumCountryTurkeyDeviceiPhone xrOperating SystemiOS 13.3.1 My Question or IssueWhile connected to the internet (or not in offline mode) spotify causes my phone to quickly get very hot and spotify crashes, after playing for around 15 seconds. T...

  • Regular
  • Plan Premium Country Turkey Device iPhone xr Operating System iOS 13.3.1   My Question or Issue While connected to the internet (or not in offline mode) spotify causes my phone to quic...
  • Para199x
  • Regular
  • 2712 Views
  • 2 replies
  • 0 likes
  • 2712 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download Podcast

I'm and IOS user and a premium Spotify member. I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off line. As of a few days ago I can no longer download an epi...

  • Casual Listener
  • I'm and IOS user and a premium Spotify member.  I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off l...
  • rktaylor
  • Casual Listener
  • 712 Views
  • 2 replies
  • 0 likes
  • 712 Views
  • 2 replies
  • 0 likes