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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30793 Views

40 replies

9 likes

  • 30793 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95515 Views

115 replies

12 likes

Other
  • 95515 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
  • 1038 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293925 Views

60 replies

15 likes

  • 293925 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123845 Views

19 replies

38 likes

  • 123845 Views
  • 19 replies
  • 38 likes

Superuser Contribution Local file songs not showing up on ios mobile app at all

PlanPremiumCountryUSA Device(iPhone 7, Computer is HP Spectre 360Operating System(iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mobile app.the top picture is showing the local file song on the top of this playlis...

Regular

Plan Premium Country USA   Device (iPhone 7, Computer is HP Spectre 360 Operating System (iOS 13.4.1, Windows 10 ver 1909)   I can't get mt local file music to sync over to my mob...

albertscecilee

Regular

3137 Views

8 replies

0 likes

iphone
Spotify
Windows
  • 3137 Views
  • 8 replies
  • 0 likes

Offline music still being deleted

Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline albums have been undownloaded (again). This is an unresolved recu...

Roadie

Ah, the ongoing misery of being a Spotify Premium member....   Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline album...

Fishtaco

Community Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

Music Fan

Plan Premium Country   Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hello,   I wanted to ensure any local ...

Ddavies

Music Fan

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

Casual Listener

  Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10)   My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...

Mario

Spotify Legend

1075 Views

4 replies

0 likes

  • 1075 Views
  • 4 replies
  • 0 likes

Superuser Contribution Specific podcast disappeared

PlanPremiumCountryUnited StatesDeviceiPhone 11 proOperating SystemiOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app, both on iPhone, and iPad. I had episodes downloaded on my phone ready to...

Casual Listener

Plan Premium Country United States Device iPhone 11 pro Operating System iOS 13.4.1   A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app...

Mario

Spotify Legend

1735 Views

3 replies

0 likes

podcast
  • 1735 Views
  • 3 replies
  • 0 likes

Music Randomly Pausing On iOS

Plan PremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.2.2I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a few times a song or once an hour, but it has not stopped

Visitor

Plan  Premium Country USA Device iPhone XS Operating System iOS 13.2.2 I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a f...

Billy-J

Spotify Star

1080 Views

1 replies

0 likes

  • 1080 Views
  • 1 replies
  • 0 likes

Shuffle on Albums & Playlists - ALWAYS ON!

PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...

Newbie

Plan Premium Country UK/GB Device iPhone 11 Pro Max Operating System iOS 13.5.1   My Question or Issue This has been going on for some time now, and no, I don't want to tap to remove t...

OneByBoo

Roadie

980 Views

1 replies

0 likes

album
Albums
always on
Playlists
shuffle
shuffle always on
  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like dislike button disappeared

hello, since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times and nothing changed. I use Spotify on iOS and the latest ...

Visitor

hello,  since last week I can’t give feedback on my weekly mix. I tried to reinstall the app and it worked. But the next time I opened it the buttons disappeared again. I tried that a few times...

Elena

Moderator

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Spotify won’t connect to internet, Apple Music and iHeart work fine. Paying for premium!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Empty unnamed playlists

PlanPremiumCountryUS Device(iPhone 11)Operating System(iOS 13.4.1) My Question or IssueI have a string of empty, unnamed playlists at the bottom of my “Playlists” section. Uninstalling and reinstalling doesn’t work, deleting cache. I even got a new p...

Regular

Plan Premium Country US   Device (iPhone 11) Operating System (iOS 13.4.1)   My Question or Issue I have a string of empty, unnamed playlists at the bottom of my “Playlists” sect...

rayadverb

Regular

1396 Views

2 replies

0 likes

  • 1396 Views
  • 2 replies
  • 0 likes

spotify still uses mobile data even when blocked in settings

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data statistics. It seems to be a pretty old or recurrin...

Casual Listener

In the iOS Settings, under Mobile Data, I blocked Spotify from using mobile data. Although, as soon as i'm off my Wifi, spotify starts to use mobile data, which i can easily prove in the mobile data ...

Fishtaco

Community Legend

833 Views

2 replies

1 likes

mobile data consumption
  • 833 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS] iOS device volume gets adjusted to Spotify volume on Computer

PlanPremiumCountryCzech RepublicDeviceiPhone 11Operating SystemiOS 13.5 My Question or IssueWhen I'm listening to music through the Spotify Desktop App on Windows 10 and I open the iOS Spotify App just to control the Desktop one, then the iOS App adj...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 13.5   My Question or Issue When I'm listening to music through the Spotify Desktop App on Windows 10 and I op...

jfe

Casual Listener

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Spotify Connect - A weird one...

Hello all. First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single router. All software and systems up to date with latest vers...

Casual Listener

Hello all.   First, a quick system and network summary: I have four discrete networks; 2.4GHz wireless, 5GHz wireless, wired Powerline and Sonos Mesh via a Sonos Boost all going into a single ...

bluesden

Casual Listener

2680 Views

3 replies

2 likes

  • 2680 Views
  • 3 replies
  • 2 likes

Solved!! [iOS][Developer] Will Spotify Be Making Their Own DJ App?

Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they should make their own similar app, that way they do...

Casual Listener

Since Spotify is shutting down its integration with third party DJ apps, will it be making its own DJ app similar to apps like DJay? I think that if they shut down third party app support, then they ...

KrijntjeK

Visitor

2150 Views

2 replies

2 likes

Developer
iOS
  • 2150 Views
  • 2 replies
  • 2 likes

Superuser Contribution how to go directly to artist page

PlanPremiumCountryUSA Device(iPhone 5s)Operating System(iOS 12.3.1) My Question or IssueWhen I look at the artists in my library on the app there's a couple that have [number] Songs underneath their name. If I click on any other artist it'll just tak...

Visitor

Plan Premium Country USA   Device (iPhone 5s) Operating System (iOS 12.3.1)   My Question or Issue When I look at the artists in my library on the app there's a couple that have ...

m_ita0

Casual Listener

1158 Views

2 replies

0 likes

  • 1158 Views
  • 2 replies
  • 0 likes

Solved!! Spotify daily mix not endless

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or Issue All of my daily mixes are now only 50 songs instead of endless. I have reinstalled the app, updated the app, and updated my phone. It started yesterday so this is the seco...

Casual Listener

  Plan Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue  All of my daily mixes are now only 50 songs instead of endless. I have reinstalled...

icarmona

Casual Listener

2501 Views

4 replies

3 likes

  • 2501 Views
  • 4 replies
  • 3 likes

Superuser Contribution I can’t see the album covers on music I’ve posted

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search for it on Spotify, also my name doesn’t come up if ...

Visitor

My album got posted the other day and I saw in my distributor that it had an album cover but when I go on the Spotify for artists app it’s just a grey square with default logo and same when I search ...

Elena

Moderator

955 Views

1 replies

0 likes

artist
  • 955 Views
  • 1 replies
  • 0 likes

iPhone keeps triggering my Amps built in Chromecast

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the music and trigger the built in Chromecast on my Amp ...

Casual Listener

When using Spotify Connect on my Pioneer Amp I have been having the issue that if I control the music from my iPhone and I have left the spotify app and I re-enter the app then it will turn off the m...

Freakazoid75

Casual Listener

1456 Views

5 replies

1 likes

iphone
  • 1456 Views
  • 5 replies
  • 1 likes

All playlists deleted - please help

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email that I used to registered, ALL of my playlists were...

Visitor

Hi there! I tried to upgrade my free account to paid student version (just became a student), and instead what happened was it chucked me out of spotify, and when I reset the password with the email ...

SoundShots

Composer

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Weird circling under the playlist name

Hi, I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playlist from the download and try again but I still see the cont...

Casual Listener

Hi,   I’m facing an issue regarding this weird continuous circling under the playlist name after the playlist is downloaded. It basically never ends, I tried to see if I could delete the playl...

nev_s

Casual Listener

1202 Views

2 replies

0 likes

Bugs issues
  • 1202 Views
  • 2 replies
  • 0 likes