Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 404090 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...
Casual Listener
Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...
345 Views
0 replies
0 likes
PlanPremiumCountryIceland Device(iPhone sx)Operating System(iOS 13.5) My Question or Issuedon't like button missing from discover weekly
Regular
Plan Premium Country Iceland Device (iPhone sx) Operating System (iOS 13.5) My Question or Issue don't like button missing from discover weekly
VMG1
Regular
633 Views
3 replies
0 likes
Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is: when I open Spotify and go to "your library", and choose "artists", ...
Casual Listener
Hello, I do a lot of offline listening as I don't want to use a lot of data. I've downloaded quite a bit of music to my phone, including multiple albums by 1 artist. My question is...
344 Views
0 replies
0 likes
I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the app. This issue does not happen on my windows deskto...
Visitor
I cannot move, delete, or view the final song in my queue. I am using a iPhone7 running the latest OS. I have tried restarting my app and device, updating the app, uninstalling and reinstalling the a...
450 Views
0 replies
0 likes
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
Casual Listener
Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.
buzzcut
Casual Listener
4272 Views
7 replies
0 likes
PlanPremiumCountryIsraelDeviceIPhone Xs Operating SystemiOS 13.5 My Question or IssueWhen going to the queue and changing the song order using the drag handles the list scrolls as well (Only if it’s not scrolled all the way to the top), making it nex...
Newbie
Plan Premium Country Israel Device IPhone Xs Operating System iOS 13.5 My Question or Issue When going to the queue and changing the song order using the drag handles t...
AdamDamon
Community Legend
613 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Billy-J
Spotify Star
426 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...
Visitor
Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...
Xenia
Moderator
920 Views
1 replies
0 likes
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...
Visitor
So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...
447 Views
0 replies
0 likes
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
Regular
The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!
Highway190
Regular
1566 Views
5 replies
0 likes
PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...
Casual Listener
Plan Premium Device (iPhone XS) Operating System (iOS 13) My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...
afiqzudinhadi
Casual Listener
1044 Views
5 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...
Regular
Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1 My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...
Onewave
Roadie
1007 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...
Casual Listener
Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1 My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...
jbonacci-ca
Casual Listener
2479 Views
4 replies
0 likes
PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...
Casual Listener
Plan Premium Country AT Device iPad Operating System iOS 13.5 My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...
yk5-k_59oarsq
Casual Listener
491 Views
1 replies
1 likes
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
Regular
Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?
MattSuda
Spotify Star
1298 Views
7 replies
0 likes
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...
Visitor
So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ...
MattSuda
Spotify Star
1079 Views
1 replies
5 likes
PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...
Regular
Plan Premium Country Uk Device iPod touch 6th Generation Operating System Latest update My Question or Issue Hi, This has been happening since the last couple o...
385 Views
0 replies
0 likes
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...
Regular
Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...
WoogieDasKamel
Regular
733 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...
Regular
Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2 My Question or Issue Since the last update of Spotify, I encounter the following issue: ...
Grant_NC
Casual Listener
5915 Views
14 replies
15 likes
I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...
Regular
I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving ...
Highway190
Regular
2218 Views
2 replies
1 likes