Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45120 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111525 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440422 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302923 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.
When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.
Spotify Legend
5218 Views
9 replies
5 likes
I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queue) are either black or not showing. I couldn’t atta...
I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queu...
Regular
982 Views
1 replies
0 likes
Country usDevice iPhone 11Operating System 13.5.1In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet). Tablet is on an older iOS version. The Polk app connects. I’ve tried deleti...
Country us Device iPhone 11 Operating System 13.5.1 In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet). Table...
Casual Listener
1196 Views
3 replies
0 likes
PlanFreeDeviceIphone 6sOperating SystemIOS 13.3.1 My Question or IssueSo , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my spotify says that its connecting, but its not getting connected. I tried everyth...
Plan Free Device Iphone 6s Operating System IOS 13.3.1 My Question or Issue So , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my ...
Composer
534 Views
1 replies
0 likes
Hi. I have Spotify Premium. I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20). When a song is playing on my Mac, listening to a Spotify playlist, I can see where I am in the...
Hi. I have Spotify Premium. I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20). When a song is ...
Music Fan
2773 Views
9 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS My Question or IssueI didnt know that syncing your local files was an option until I looked it up today. So I went ahead and tried to do it, and was met with a message on my phone saying now ...
Plan Premium Country Canada Device iPhone 6s Operating System IOS My Question or Issue I didnt know that syncing your local files was an option until I looked it up today. So I went ...
Casual Listener
1282 Views
2 replies
1 likes
Plan: premiumCountry: usaDevice: iphone 8sOperating System: ios I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cover art is there on my mac, but not my phone. How do I fix this?
Plan: premium Country: usa Device: iphone 8s Operating System: ios I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cove...
Composer
808 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPad Pro, pixel 2xlOperating Systemios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’t play... I’ve never had this problem before... it’s always played the speaker. Is...
Plan Premium Country US Device iPad Pro, pixel 2xl Operating System ios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’...
675 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
696 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone SE and iPhone 7Operating SystemiOS 13.4.1 and 13.5.1 My Question or IssueIf you say "Hey Siri, play xxx on Spotify" it works fine, then now your phone will not react to "Hey Siri" (So can't change song etc.). This is ...
Plan Premium Country UK Device iPhone SE and iPhone 7 Operating System iOS 13.4.1 and 13.5.1 My Question or Issue If you say "Hey Siri, play xxx on Spotify" it works fine, then now y...
Casual Listener
922 Views
2 replies
0 likes
PlanPremiumCountryU.SOperating SystemIOS My Question or IssueMy top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new update? Thanks!
Plan Premium Country U.S Operating System IOS My Question or Issue My top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new...
Spotify Legend
1635 Views
1 replies
0 likes
DeviceiPhone 8/MacBook ProOperating SystemiOS 13.4.1/macOS 10.13 My Question or IssueI wanted to download a song as a local file onto my account (which I've done before and it has worked every other time) and once I did so, I tried to sync it with my...
Device iPhone 8/MacBook Pro Operating System iOS 13.4.1/macOS 10.13 My Question or Issue I wanted to download a song as a local file onto my account (which I've done before and i...
Casual Listener
904 Views
2 replies
0 likes
Plan: PremiumCountry: USADevice: IPhone XSMy Question or Issue: I am trying to change the pinned recommendations from my Spotify homepage. For numerous days now I have received the recommendation for Joe Budden's podcast right when I open the app and...
Plan: Premium Country: USA Device: IPhone XS My Question or Issue: I am trying to change the pinned recommendations from my Spotify homepage. For numerous days now I have received t...
Spotify Legend
1564 Views
3 replies
2 likes
PlanPremiumCountryUSADevice(iPhone Xr)Operating System(iOS 13.5.1) I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (Xr - OS 13.5.1)) with me. I've tried deleting the app and reinstalling as we...
Plan Premium Country USA Device (iPhone Xr) Operating System (iOS 13.5.1) I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (...
586 Views
0 replies
0 likes
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it pauses the songs over and over again. I’ve tried logging off all devices...
late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it p...
Spotify Star
1129 Views
3 replies
0 likes
PlanPremiumCountryDEUDeviceiPhone 6sOperating SystemiOS 12.4 My Question or IssueAfter last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for playing Music on iOS. The Speakers are shown on another iPhone with the Spotify ...
Plan Premium Country DEU Device iPhone 6s Operating System iOS 12.4 My Question or Issue After last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for play...
Newbie
4397 Views
8 replies
2 likes
PlanPremiumCountryGBDeviceiPhone 8Operating SystemiOS 13 My Question or IssueMy playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account when I activated my trial. I did not sign in via FB but my normal login det...
Plan Premium Country GB Device iPhone 8 Operating System iOS 13 My Question or Issue My playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account...
Moderator
727 Views
1 replies
0 likes
For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not playing on Bluetooth it works fine. Any ideas PlanP...
For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not ...
Casual Listener
831 Views
2 replies
0 likes
Plan:PremiumCountry: HondurasDevice: iPhone 7I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the playlists are downloaded to the phone. My issue is that the playlists update a...
Plan:Premium Country: Honduras Device: iPhone 7 I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the ...
Music Fan
909 Views
1 replies
0 likes
My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not hide/dislike the song from my desktop. And now even...
My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not ...
634 Views
0 replies
3 likes
