iPhone crash

[Bart35]

Plan

Free

Country

United States 

Device

iPhone XR 

Operating System

iOS 13.5.1 Soft Ware Version 

My Question or Issue

I stared to listen to music recently and I use AirPods (don’t know if that helps) to listen to music. This problem never happened before until this problem started two weeks ago where I listen to music and the app crashes and restarts that song I’m listening to the beginning. I have restarted my phone for a while and that helped but the problems kept appearing. I deleted the app and reinstalled it and the problems are back. If this also helps it happens in the afternoon and towards the night, the mornings are fine. 

[Mario]

Hey @Bart35,

Thanks for reaching out about this here in the Community.

Would you mind double-checking your Spotify app is on the latest version? To do so:

1. Open the App Store.
2. Tap Updates in the bottom right.
3. Find Spotify, and tap UPDATE. 

Tip: If Spotify isn’t listed here, your app is on the latest version.

Also, would you mind having your phone "forget" or disconnect from the AirPods and then re-establishing the connection before opening Spotify again? 

We'll look out for your updates and be here if we can help with anything else as well!