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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36013 Views
  • 15 replies
  • 36 likes
  • 36013 Views
  • 15 replies
  • 36 likes

Superuser Contribution Removeing my playlist from spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Alarm silent when playing music

PremiumSwitzerlandiPhone XiOS 12.(?) My Question or IssueWhen I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound. (When Spotify is closed the alarm goes off with sound.) Does anyone have t...

  • Casual Listener
  • Premium Switzerland iPhone X iOS 12.(?)   My Question or Issue When I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound.  ...
  • ahart_13
  • Newbie
  • 21706 Views
  • 6 replies
  • 3 likes
  • 21706 Views
  • 6 replies
  • 3 likes

Superuser Contribution Premium not working offline

I have the premium plan and been using spotify normally.Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t play. Ive already updated the app and restarted my pho...

  • Casual Listener
  • I have the premium plan and been using spotify normally. Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t p...
  • db_48c-84fc6a
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unknown song plays starts playing even even attempting to change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my spotify stared acting very strange. It randomly start playing the same song i have neve...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So my s...
  • Mario
  • Spotify Legend
  • 2968 Views
  • 3 replies
  • 0 likes
  • 2968 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple CarPlay Wont Sort Playlists

I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top. But when using Apple CarPlay, this doesn’t carry over to my in-car display. Playlists are only sorted by ‘oldest to newes...

  • Regular
  • I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top.   But when using Apple CarPlay, this doesn’t carry over to my i...
  • kronofogdn
  • Visitor
  • 1035 Views
  • 2 replies
  • 0 likes
  • apple
    Carplay
    Playlists
    recently added
  • 1035 Views
  • 2 replies
  • 0 likes

Superuser Contribution What happened to the search option?

PlanPremium DeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueI recently updated the app. I had not updated it for a long time, so I don't know since when this is happening. In any case, it was a big mistake. I cannot describe how angry t...

  • Casual Listener
  • Plan Premium   Device iPhone SE Operating System iOS 12.1.4   My Question or Issue I recently updated the app. I had not updated it for a long time, so I don't know since when this...
  • Mario
  • Spotify Legend
  • 1232 Views
  • 2 replies
  • 0 likes
  • 1232 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I quickly add songs to a playlist on the iOS app?

Hello! I've recently come over to Spotify from Amazon, and I'm struggling with creating playlists on the iphone app (I have an iPhone XS and the app is up to date.) I have a lot of playlists, and like creating new ones for different events and occasi...

  • Visitor
  • Hello! I've recently come over to Spotify from Amazon, and I'm struggling with creating playlists on the iphone app (I have an iPhone XS and the app is up to date.) I have a lot of playlists, and lik...
  • Mario
  • Spotify Legend
  • 4098 Views
  • 1 replies
  • 0 likes
  • 4098 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads and playlists

So I downloaded a playlist and I was wondering, when I take the song out of the playlist does it automatically un download or do I have to find it out of the playlist and un download it?

  • Visitor
  • So I downloaded a playlist and I was wondering, when I take the song out of the playlist does it automatically un download or do I have to find it out of the playlist and un download it?
  • Mario
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where to view artists releases

PlanPremiumCountry USAiphone My Question or IssueI want to look through artists songs that they’ve made how do I do that? Is their a way to search through a artists songs?

  • Newbie
  •   Plan Premium Country USA iphone       My Question or Issue I want to look through artists songs that they’ve made how do I do that? Is their a way to search through a a...
  • Mario
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Posting music to Instagram stories, never worked

PremiumUK DeviceIPhone 11 Pro Max. Devices haven’t made a difference Operating SystemiOS 13, latest version of Spotify and instagram My Question or IssueSo over the past year or so, people have been able to post music onto their Instagram stories to ...

  • Casual Listener
  • Premium UK   Device IPhone 11 Pro Max. Devices haven’t made a difference   Operating System iOS 13, latest version of Spotify and instagram   My Question or Issue So over the...
  • _PV
  • Casual Listener
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

What is the use for Friends when the majority use of Spotify (smartphones) can't see them?

Your idea to “Not Right Now” on the many who have suggested that you allow smartphone users to be able to see what their friends are listening to Spotify over their smartphones (iPhone, Android) is absolutely horrible. Pandora, your competition, has ...

  • Newbie
  • Your idea to “Not Right Now” on the many who have suggested that you allow smartphone users to be able to see what their friends are listening to Spotify over their smartphones (iPhone, Android) is a...
  • 468 Views
  • 0 replies
  • 0 likes
  • Friends
    inability
    iphone
    smartphone
  • 468 Views
  • 0 replies
  • 0 likes

Superuser Contribution Display full song title in IOS APP

PlanPremiumCountry CanadaDevice(iPhone 8Operating Systemlatest ios My Question or Issue for long song titles, the full title is not accessible. It just has the beginning of the song title and then " . . . " This is the case even when I look at the ti...

  • Casual Listener
  • Plan Premium Country  Canada Device (iPhone 8 Operating System latest ios   My Question or Issue  for long song titles, the full title is not accessible. It just has the begi...
  • Peter
  • Spotify Legend
  • 4078 Views
  • 5 replies
  • 4 likes
  • 4078 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution [iOS] iPod Touch no longer appears as Connected

Plan Premium Country Argentina Device iPod Touch 4g Operating System iOS 6.1.6 My Question or Issue: I've been running Spotify flawlessly in my iPod touch 4g running iOS 6.1.6 until some days ago. I used to log in from my Android phone to use it as a...

  • Casual Listener
  • Plan Premium Country  Argentina Device iPod Touch 4g Operating System iOS 6.1.6   My Question or Issue: I've been running Spotify flawlessly in my iPod touch 4g running ...
  • Peter
  • Spotify Legend
  • 5832 Views
  • 20 replies
  • 6 likes
  • Connected Device
    iPod touch 4g
    iPod touch 4th Gen
    lost
    not working
  • 5832 Views
  • 20 replies
  • 6 likes

Superuser Contribution Duplicate Playlists: Where Do They Come From? How Can We Kill Them?

Note: this is NOT in reference to eliminating songs duplicated on different/discrete playlists Spotify Premium has duplicated some of my playlists. In some cases, several times i.e. sets of duplcated playlists are not uniform andseveral sets of dupli...

  • Regular
  • Note: this is NOT in reference to eliminating songs duplicated on different/discrete playlists   Spotify Premium has duplicated some of my playlists. In some cases, several times i.e.   ...
  • Peter
  • Spotify Legend
  • 2087 Views
  • 6 replies
  • 0 likes
  • 2087 Views
  • 6 replies
  • 0 likes

CarPlay Issues

PlanPremiumCountryUKDeviceiPhone 11 ProOperating SystemiOS 13.2 Beta 2 My Question or IssueCarPlay has some serious issues that need addressing. firstly, playlist in your library never match how they are ordered on the phone. On my device the playlis...

  • Regular
  • Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 13.2 Beta 2   My Question or Issue CarPlay has some serious issues that need addressing.   firstly, playlist ...
  • ratedr95
  • Regular
  • 1192 Views
  • 2 replies
  • 1 likes
  • 1192 Views
  • 2 replies
  • 1 likes

Podcast sorting

PlanPremiumCountrySwedenDeviceiPhone 8Operating SystemiOS 13.3I have something that is buggning me.When I open one of my podcasts that I follow, I want it to go up to the top straight away so I can select the newest episode and not go by some old cac...

  • Visitor
  • Plan Premium Country Sweden Device iPhone 8 Operating System iOS 13.3 I have something that is buggning me. When I open one of my podcasts that I follow, I want it to go up to the top stra...
  • 533 Views
  • 0 replies
  • 0 likes
  • Cache
    memory
    newest
    podcast
    sorting
  • 533 Views
  • 0 replies
  • 0 likes

song not available

PlanPremiumCountryCanadaDeviceIPhone 7Operating System(iOS 13, My Question or Issuewhy is blueberry faygo unavailable on my phone but is available on my computer? this is annoying cuz this is like my favourite song

  • Casual Listener
  • Plan Premium Country Canada Device IPhone 7 Operating System (iOS 13,   My Question or Issue why is blueberry faygo unavailable on my phone but is available on my computer? this is ann...
  • Billy-J
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Devices from "Connect to a Device"

In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones. When I want to use the "Connect to a Device" so I can use my iPhone to play music on my Living Room Echo, depending on what devices are pow...

  • Casual Listener
  • In my house, I have three Echos, a Roku, a couple of FireTVs, a couple desktops, a laptop, iPads, and iPhones.   When I want to use the "Connect to a Device" so I can use my iPhone to play mus...
  • decker12
  • Casual Listener
  • 1289 Views
  • 2 replies
  • 3 likes
  • 1289 Views
  • 2 replies
  • 3 likes

Superuser Contribution 30 minutes ad free is a lie

PlanFreeCountry Germany Deviceiphone 7Operating System(iOS 12 My Question or Issue When ever I watch the video for 30 minutes ad free music Spotify just decides to shove its premium ads down my throat. I want to skip a song and it’s just like “ ads h...

  • Newbie
  •   Plan Free Country  Germany  Device iphone 7 Operating System (iOS 12   My Question or Issue  When ever I watch the video for 30 minutes ad free music Spotify jus...
  • Peter
  • Spotify Legend
  • 49187 Views
  • 3 replies
  • 61 likes
  • 49187 Views
  • 3 replies
  • 61 likes

Superuser Contribution More skin options.

PlanPremiumCountryNLDevicePCOperating SystemWindows 8.1/Ubuntu My Question or Issue I completely dislike W10, hate it. I want to option to use more skins in Spotify, i seems strange to see a W10 skin in Ubuntu or W8.1. So want the option and because ...

  • Music Fan
  • Plan Premium Country NL Device PC Operating System Windows 8.1/Ubuntu   My Question or Issue   I completely dislike W10, hate it.   I want to option to use more skins in S...
  • Peter
  • Spotify Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes