Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 404008 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumPortugal DeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1 My Question or IssueOn CarPlay navigation Music Library/Artist the Songs order ir wrong or random. Similar navigation on iPhone give the Songs order in the correct Album order.
Visitor
Plan Premium Portugal Device iPhone 11 Pro Max Operating System iOS 13.4.1 My Question or Issue On CarPlay navigation Music Library/Artist the Songs order ir wrong or random. ...
377 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I was offered a good price on an iPad 4th generation, as I am looking for a separate tablet for music. I just want...
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I was offered a good price on an iPad...
495 Views
0 replies
0 likes
PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI’ve had Spotify for about 4 months now and I still can’t solve this issue. I download songs and you can see that the whole playlist is downloaded (the download sign is gree...
Casual Listener
Plan Premium Country Device iPhone SE Operating System iOS 10 My Question or Issue I’ve had Spotify for about 4 months now and I still can’t solve this issue. I download song...
322 Views
0 replies
0 likes
My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in at normal volume, she's so incredibly loud since my...
Visitor
My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in ...
586 Views
0 replies
0 likes
Plan PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease put back the ability to see who adds a song to a collaborative playlist! With the new u...
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
OneByBoo
Roadie
647 Views
1 replies
2 likes
So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid
Visitor
So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid
OneByBoo
Roadie
466 Views
1 replies
0 likes
When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!
Casual Listener
When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!
OneByBoo
Roadie
1659 Views
5 replies
0 likes
PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.4 My Question or IssueWhen I lower the tab with the song controls while i’m on a playlist, many times it happens that the name of the playlist and the back button go beyond the syste...
Visitor
Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.4 My Question or Issue When I lower the tab with the song controls while i’m on a playlist, many times it h...
user-removed
Not applicable
1579 Views
4 replies
0 likes
PlanPremium CountryCanada DeviceiPad Pro 2018 Operating SystemiPadOS 13.4 My Question or IssueHello,It looks like the "Go to Queue" issue that's already been flagged on this thread (https://community.spotify.com/t5/Ongoing-Issues/Mobile-I-can-t-open-...
Visitor
Plan Premium Country Canada Device iPad Pro 2018 Operating System iPadOS 13.4 My Question or Issue Hello, It looks like the "Go to Queue" issue that's alread...
tonikins
Visitor
851 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3.1Spotify Version 8.5.55 My Question or IssuePreviously, when I would go to my Podcasts, I could start playing the most recent podcast and Spotify would continue playing all podcasts that hav...
Visitor
Plan Premium Country USA Device iPhone X Operating System iOS 13.3.1 Spotify Version 8.5.55 My Question or Issue Previously, when I would go to my Podcasts, I could start playing th...
522 Views
0 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you select the first song to play, upon it's completion none of the other songs will p...
Music Fan
Plan Free/Premium Country USA Device iPhone 6 Operating System iOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you se...
adamamericana
Music Fan
777 Views
3 replies
1 likes
Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug persists. I am running version 8.5.54.1127 on an iPhone 6 ru...
Visitor
Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug...
sideriscostas
Visitor
763 Views
2 replies
1 likes
I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...
Newbie
I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account,...
klingenj
Casual Listener
12775 Views
3 replies
2 likes
Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?
Newbie
Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?
JadeRiver
Music Fan
515 Views
1 replies
1 likes
I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are not grayed out, and they have the green downloaded ...
Casual Listener
I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are ...
fix
Visitor
1680 Views
5 replies
1 likes
Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde jemand „unsichtbares“ die vor-und rücklauftasten drücken. Zwischend...
Visitor
Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde j...
780 Views
0 replies
0 likes
PlanFree/PremiumCountryGermanyDevice(iPhone XS, iPad Air 3)Operating System(iOS 13) My Question or IssueHello,I have just a Question about the Security. I have two devices (iphone and iPad).I installed on both Spotify on the same time. I already have...
Visitor
Plan Free/Premium Country Germany Device (iPhone XS, iPad Air 3) Operating System (iOS 13) My Question or Issue Hello, I have just a Question about the Security. I have two devices ...
user-removed
Not applicable
1262 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...
Visitor
Plan Premium Country US Device iPhone 8 My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...
clocksworth
Music Fan
761 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
405 Views
0 replies
0 likes
(On an iPad)Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things:1. If I’m just playing it through in order, it keeps jumping back to the first song on the list, even if I’ve only gotten thre...
Newbie
(On an iPad) Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things: 1. If I’m just playing it through in order, it keeps jumping back to th...
Ivan
Spotify Legend
645 Views
1 replies
0 likes