Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239481 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
121433 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
449249 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306362 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??
Plan Premium Country Turkey Device iPhone7 My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...
429 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...
Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1) My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...
Spotify Legend
1162 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11Bose Soundsport FreeOperating SystemiOS 13.4.1 My Question or IssueHi! Is there a way I can set the controls so that they skip to the next episode of a podcast instead of fast forwarding 15 seconds? One of my podca...
Plan Premium Country USA Device iPhone 11 Bose Soundsport Free Operating System iOS 13.4.1 My Question or Issue Hi! Is there a way I can set the controls so that they skip to...
1151 Views
0 replies
1 likes
First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...
First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium accoun...
Moderator
955 Views
1 replies
0 likes
Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...
Good morning, Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6 My Question or Issue I have recently experienced trouble when using S...
Newbie
3119 Views
4 replies
1 likes
My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?
My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?
Moderator
1004 Views
1 replies
0 likes
Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...
Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...
Spotify Legend
665 Views
1 replies
1 likes
PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...
Plan Premium Device iPhone XS with bluetooth headphones RHA TrueConnect Operating System iOS 13.3.1 My Question or Issue Feedback sounds are enabled in my settings but ...
Casual Listener
1347 Views
1 replies
2 likes
PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...
Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1 My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...
860 Views
0 replies
0 likes
I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...
I listen Spotify on my Sony MDR-XB950N1 headset. The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowes...
601 Views
0 replies
0 likes
in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!
in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!
Spotify Star
619 Views
1 replies
0 likes
PlanFree/PremiumCountry Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi there, I just recently switched from android to iOS (from galaxy s8 to iPhone XR)...
Plan Free/Premium Country Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or I...
Spotify Star
1159 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceiPhone xsOperating SystemiOS 13 My Question or Issuerandom songs keep on playing even after I turned off autoplay
Plan Free Country Canada Device iPhone xs Operating System iOS 13 My Question or Issue random songs keep on playing even after I turned off autoplay
Community Legend
3355 Views
4 replies
0 likes
Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to select. When i use the Mac App everything is fine. When i´m using the...
Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to ...
Visitor
9624 Views
15 replies
2 likes
I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log out! What am I not doing? I’ve tried this on s10+, ip...
I’m trying to upload a song I have on download but all the guidance says to use “settings” next to the profile pic. But I don’t have a settings option, or a local files access, just account or log ou...
Roadie
837 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone Xs Operating SystemiOS 13.3.1 My Question or IssueI’ve recently joined Spotify but I cannot start a playlist, nothing happens when I click on create a playlist and I’ve also tried it via going on a song an...
Plan Premium Country United Kingdom Device iPhone Xs Operating System iOS 13.3.1 My Question or Issue I’ve recently joined Spotify but I cannot start a playlist, nothing happen...
Roadie
645 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don’t love the new “Hide song” feature and how it’s where the “add to playlist” option used...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don’t...
Roadie
808 Views
2 replies
0 likes
Plan freeFree/PremiumCountry usa Deviceiphone 11 pro max Operating Systemios 13.4,1 My Question or IssueNew to spotify. Searched for Harry Belafonte at Carnegie Hall and downloaded using my PC. I can select and play any song on my PC. When I use my i...
Plan free Free/Premium Country usa Device iphone 11 pro max Operating System ios 13.4,1 My Question or Issue New to spotify. Searched for Harry Belafon...
Roadie
646 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 12.2 My Question or IssueI tried adding some songs I had downloaded on my computer to my Spotify account and it worked on my computer, but the songs didn't show up on my phone. I made ...
Plan Premium Country United States Device iPhone 6s Operating System iOS 12.2 My Question or Issue I tried adding some songs I had downloaded on my computer to my Spotify account and...
Spotify Star
4284 Views
13 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating Systemwhatever the most up-to-date IOS is My Question or Issuei can’t see the names of the other people who have added to my collaborative playlist. my name shows up on the songs i have added, b...
Plan Premium Country United States Device iPhone 11 Operating System whatever the most up-to-date IOS is My Question or Issue i can’t see the names of the other people who have added...
Community Legend
1172 Views
1 replies
0 likes
