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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70516 Views
  • 16 replies
  • 37 likes
  • 70516 Views
  • 16 replies
  • 37 likes

Superuser Contribution Spotify family

I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, saying we are not robots, and when I hit the submit b...

  • Regular
  • I sent my son an invite to the Spotify family and every time we try to sign up, we get to the “tell us you are not a robot” so we check the boxes of whatever it asks, the green check mark appears, sa...
  • Nulmer
  • Regular
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

CarPlay previous song

When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. Which to my mind is counter intuitive and pointless....

  • Newbie
  • When using Spotify on iPhone, pressing “wind back” goes to the beginning of the current song as you would expect. However, pressing it is on CarPlay goes back to the beginning of the previous song. W...
  • Kishan2
  • Music Fan
  • 1735 Views
  • 4 replies
  • 1 likes
  • Carplay
    previous track
    rewind
  • 1735 Views
  • 4 replies
  • 1 likes

Feature Request: Make local file synching work

PlanPremiumCountry DeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe Synch between desktop and device is really buggy, and only sometimes work and other times doesn't. My devices are on the same network, my desktop is via a wire and my...

  • Newbie
  • Plan Premium Country   Device iPhone 8 Operating System Windows 10   My Question or Issue The Synch between desktop and device is really buggy, and only sometimes work and other t...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify showing wrong song in BMW 2014 3-series. (Bluetooth)

Hello. I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I did not have this issue on my android device.. This is really ...

  • Newbie
  • Hello.   I recently got an iPhone, and when I connect it to my BMW over Bluetooth it only shows the first song playing as correct. All other songs are named after the first song playing.. I di...
  • Mario
  • Spotify Legend
  • 1522 Views
  • 2 replies
  • 2 likes
  • 1522 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify crashes from background mode

FreeUSAiPhone X iOS 13.3.1 When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and the screen goes off, then after re-enabling the screen or clicking on the headph...

  • Visitor
  •   Free USA iPhone X  iOS 13.3.1   When I open the Spotify, start the music and lock the screen, everything is fine, but when I cut the headphones and put the music on pause and t...
  • Ivan
  • Spotify Legend
  • 2952 Views
  • 1 replies
  • 0 likes
  • 2952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some Local Files Not Syncing, While Some Are

PlanPremiumCountrySweden/Canada DeviceiPhone 6SOperating SystemiOS 10 My Question or IssueLocal files from my desktop (Windows 10) can be added to Spotify, but only some are able to sync and download to my iPhone. It doesn't appear to be based on any...

  • Casual Listener
  • Plan Premium Country Sweden/Canada   Device iPhone 6S Operating System iOS 10   My Question or Issue Local files from my desktop (Windows 10) can be added to Spotify, but only so...
  • massheton
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Lag in reproduction in one of my devices

PlanPremiumCountryItalyDeviceiPhone SEOperating SystemiOS 13.3.1 My Question or IssueI have 2 iphone: an old iPhone5 and a iPhone SE.On the SE, connected in BT in my car, the music lag, play a song with many interruption. On the same car I use also t...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone SE Operating System iOS 13.3.1   My Question or Issue I have 2 iphone: an old iPhone5 and a iPhone SE. On the SE, connected in BT in my car, t...
  • Tubaz
  • Casual Listener
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes

Solved!! spotify videos never working

PlanpremiumCountryirelandDeviceiphone 7+ Macbook AirOperating Systemlatest updates for apple products My Question or Issuespotify videos has never worked for my account, even when they were first announced. many of my friends have the videos on their...

  • Casual Listener
  • Plan premium Country ireland Device iphone 7+ Macbook Air Operating System latest updates for apple products    My Question or Issue spotify videos has never worked for my account...
  • Johnnyjames
  • Visitor
  • 21764 Views
  • 4 replies
  • 1 likes
  • spotify videos not working
  • 21764 Views
  • 4 replies
  • 1 likes

Playlist update

PlanPremiumDevice(iPhone 7)Operating System(iOS 13.3.1.)My Question or IssueThe playlists on spotify used to have their last update dates on them and that was useful for me. But when i opened my account today, the whole concept was changed and the la...

  • Regular
  • Plan Premium Device (iPhone 7) Operating System (iOS 13.3.1.) My Question or Issue The playlists on spotify used to have their last update dates on them and that was useful for me. But when i ...
  • Emilia_8
  • Community Legend
  • 589 Views
  • 3 replies
  • 0 likes
  • 589 Views
  • 3 replies
  • 0 likes

Mini Cooper S, iPhone & Spotify… just terrible

PlanPremiumCountryUKDeviceiPhone XSOperating SystemLatest iOS My Question or IssueRecently switched over from AppleMusic and it seems to be a very bad choice. I can’t scroll through my entire library. Most the time Spotify won’t even connect via Blue...

  • Casual Listener
  • Plan Premium Country UK Device iPhone XS Operating System Latest iOS    My Question or Issue Recently switched over from AppleMusic and it seems to be a very bad choice.   ...
  • BigBadBob
  • Casual Listener
  • 1760 Views
  • 2 replies
  • 0 likes
  • 1760 Views
  • 2 replies
  • 0 likes

Solved!! Can you rearrange the order in which Playlists appear in your library?

To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program.

  • Visitor
  • To be clear, I'm not talking about rearranging tracks in a playlist. I'm talking about the order in which my playlists themselves are listed in my sidebar on the Spotify desktop program. 
  • Emilia_8
  • Community Legend
  • 1452 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 1452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is this the new layout or how can I update?

IPhone 10, newest software 13.3.1.Already deinstalled the app, cleared cache, signed out from all accounts and and and.So is this now the new layout/shuffle button??? 

972CE1B8-17FD-4A5F-B9D8-39C930226749.png
  • Casual Listener
  • IPhone 10, newest software 13.3.1. Already deinstalled the app, cleared cache, signed out from all accounts and and and. So is this now the new layout/shuffle button???    
  • ricodobermann
  • Casual Listener
  • 673 Views
  • 4 replies
  • 0 likes
  • 673 Views
  • 4 replies
  • 0 likes

Superuser Contribution Missing songs not available

Planpremium Countrygermany DeviceiPhone My Question or issuesThere's times when a song in your playlist becomes unavailable for a reason.Now it seems to me that I cannot even see those songs anymore in my playlists.is that possible?

  • Casual Listener
  •   Plan premium  Country germany  Device iPhone   My Question or issues There's times when a song in your playlist becomes unavailable for a reason. Now it seems to me th...
  • Emilia_8
  • Community Legend
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Group session is not available in my device. What should I do?

PlanPremium (Family plan)CountryItaly DeviceiPhone 8Operating SystemiOS 13.3.1 My Question or Issue

  • Visitor
  •   Plan Premium (Family plan) Country Italy  Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue  
  • Ahmedcarti
  • Casual Listener
  • 927 Views
  • 2 replies
  • 0 likes
  • 927 Views
  • 2 replies
  • 0 likes

Local file sync only syncs first song

I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewalls as far as I know since it was still able to sync...

  • Visitor
  • I've been trying to sync my local files from my macbook to my spotify on my iphone, but it only syncs the first song on the playlist. I have them on the same wifi network and there aren't any firewal...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Multiple selection question

Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an option that allows multiple selection of multiple songs ...

  • Regular
  • Hi, I wanted to ask a question: I have Spotify premium since 2009, I have always had a great time on everything, but I find it absurd and unacceptable that a giant like Spotify does not have an optio...
  • Emilia_8
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Offline File Syncing on iPhone

PlanPremiumCountryUSADeviceiPhone XS MaxOperating SystemiOS 13.3.1 My Question or IssueI downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on my phone. I was able to do this when I had my android phone last year but now...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.3.1   My Question or Issue I downloaded some songs off Bandcamp and datpiff that I am now unable to listen to on m...
  • JordinoPizza
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify features only appear in one account

PlanPremiumCountryChileDevice(iPhone Operating System(iOS 13.) My Question or IssueLast year’s features, such as canvas don’t appear on my settings, even though i’m on the latest version of the app. I created another account in the same device, and c...

  • Casual Listener
  •   Plan Premium Country Chile Device (iPhone 😎 Operating System (iOS 13.)   My Question or Issue Last year’s features, such as canvas don’t appear on my settings, even though i’m...
  • ioctane
  • Casual Listener
  • 964 Views
  • 3 replies
  • 0 likes
  • 964 Views
  • 3 replies
  • 0 likes

Local sync from desktop to IOS device

I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in the past it's always hit and miss. At the moment i...

  • Casual Listener
  • I've gone through the help sections with no success, I'm trying to install local songs to my phone via my desktop PC. I am using an Iphone 6s and both devices are fully updated(today). It's worked in...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution Searching Crashes App

PlanPremiumCountryUSADeviceiPhone XROperating System(iOS 13.4) My Question or IssueWhen I search, specifically in my “Liked songs” the app crashes as soon as I try to type. This has been happening for the last several days, I tried restarting the pho...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone XR Operating System (iOS 13.4)   My Question or Issue When I search, specifically in my “Liked songs” the app crashes as soon as I try to...
  • AtKelley
  • Casual Listener
  • 809 Views
  • 3 replies
  • 3 likes
  • 809 Views
  • 3 replies
  • 3 likes