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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30805 Views

40 replies

9 likes

  • 30805 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95528 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293933 Views

60 replies

15 likes

  • 293933 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

  • 123851 Views
  • 19 replies
  • 38 likes

Can’t connect with Mobile data

i having trouble with my spotify connection.. it doesn’t connect with mobile data 4G but it’s absolutely perfect connect with wifi ... i m using i phone 11 .. and i m from India please give me solutions.. I tried everything..

Casual Listener

i having trouble with my spotify connection.. it doesn’t connect with mobile data 4G but it’s absolutely perfect connect with wifi ... i m using i phone 11 .. and i m from India 🇮🇳  please gi...

Loxer

Community Legend

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
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Thirty minutes of add free music

PlanFreeCountry USA DeviceiPhone 8+Operating systemios 11.4 My Question or Issue I already posted this on suggestions, if since it needs votes there to actually be paid attention to... Several years ago (2-3ish?) when you were listening to Spotify fr...

Music Fan

Plan Free Country  USA  Device iPhone 8+ Operating system ios 11.4   My Question or Issue  I already posted this on suggestions,  if since it needs votes there to a...

hadagaj

Regular

7265 Views

6 replies

3 likes

30 minutes
30 minutes ad free issue
ad-free
driving
Free
safety
  • 7265 Views
  • 6 replies
  • 3 likes

App keeps unfollowing artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I follow all the suggested artists which are recommended because I have liked some of their ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

702 Views

0 replies

1 likes

  • 702 Views
  • 0 replies
  • 1 likes

Musixmatch error when connecting

PlanFreeDeviceiPad Pro Operating SystemiPadOS 13.4.1 My Question or IssueHas anyone home across this error? I have tried the following to fix it, but nothing has worked:Restarting deviceUninstalling Musixmatch Clearing musixmatch’s third party access...

Roadie

Plan Free Device iPad Pro  Operating System iPadOS 13.4.1   My Question or Issue Has anyone home across this error?   I have tried the following to fix it, but nothing has wo...

660 Views

0 replies

1 likes

  • 660 Views
  • 0 replies
  • 1 likes

Downloaded playlist deletes itself when offline

Plan:PremiumCountry:USDevice:iPhone XsOperating SystemiOS 13My Question or IssueThis is an issue that is only happening with only one of my playlists. This is a playlist that I have downloaded so what happens that if I start up Spotify while connecte...

Visitor

Plan: Premium Country: US Device: iPhone Xs Operating System iOS 13 My Question or Issue This is an issue that is only happening with only one of my playlists. This is a playlist that I have...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Home Tab Made for You - Gone?!?

Plan PremiumCountry United States Device iPhone 7Operating System iOS software version 12.1.4 (16D57) - software is outdated. I refuse to update. When I had my 5S I updated and it rendered the phone inoperable. I took it to Apple and the tech guy end...

Casual Listener

  Plan Premium Country United States   Device iPhone 7 Operating System iOS software version 12.1.4 (16D57) - software is outdated. I refuse to update. When I had my 5S I updated and i...

BLD1

Casual Listener

2017 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Collaborative Playlist - Songs don't show user that added song on iPhone!!

Hello! My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out. It's important for us to understand which friend/user added a particular song to a playlist. This always used to show up in the playlis...

Newbie

Hello!   My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out.  It's important for us to understand which friend/user added a particu...

drewpalmer15

Visitor

1395 Views

3 replies

0 likes

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  • 3 replies
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Spotify función lyrics

PlanPremium FamiliarCountryMéxico Device iPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueEn mi aplicación no aparecen las letras de ninguna canción, la versión de Spotify que tengo es 8.5.55.856Ya desinstalé de forma sencilla y también si...

Newbie

Plan Premium Familiar Country México  Device  iPhone 11 Pro Operating System iOS 13.4.1   My Question or Issue En mi aplicación no aparecen las letras de ninguna canción, la ...

1480 Views

0 replies

10 likes

  • 1480 Views
  • 0 replies
  • 10 likes

How to Search Japanese Musics in Hiragana

PlanPremiumCountryTaiwanDeviceiPhone SE, iPad ProOperating SystemiOS 13 My Question or IssueHow Could I search Japanese Musics in Hiragana?I can only search them in English now, and it's not easy to use!

Casual Listener

Plan Premium Country Taiwan Device iPhone SE, iPad Pro Operating System iOS 13   My Question or Issue How Could I search Japanese Musics in Hiragana? I can only search them in English...

OneByBoo

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

App skipping tracks on Mac, iPhone and Web Player

Hi guys, I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren't on my playlist. I'm having the problem with my account ac...

Visitor

Hi guys,   I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

App says I’m offline - iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app says I’m offline even though I’m online, full signal. I’ve logged out and removed and...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

339 Views

0 replies

1 likes

  • 339 Views
  • 0 replies
  • 1 likes

Solved!! App not working on iPhone ios 10.3.3

When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing

Casual Listener

When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing 

SBR

Casual Listener

4582 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Liked songs disappear

PlanFreeCountry NetherlandsDeviceiPhone 6 plusOperating SystemiOS 11 My Question or IssueWhen I opened the app, it was not as before. My ‘liked songs’ folder have disappeared completely. Please, how do I fix this?

Casual Listener

Plan Free Country  Netherlands Device iPhone 6 plus Operating System iOS 11   My Question or Issue When I opened the app, it was not as before. My ‘liked songs’ folder have disapp...

OleMadden

Casual Listener

5205 Views

2 replies

0 likes

  • 5205 Views
  • 2 replies
  • 0 likes

Unable to log in on iPad 7th gen

Plan PremiumCountry PolandDevice iPad 7th genOperating System iOS 13.4 My Question or IssueCannot log in to Spotify on my iPad neither via e-mail and password nor via link sent to my e-mail (message pops up that it is not valid anymore). I don't have...

Casual Listener

Plan Premium Country Poland Device iPad 7th gen Operating System iOS 13.4   My Question or Issue Cannot log in to Spotify on my iPad neither via e-mail and password nor...

szewcu

Casual Listener

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

"Don't Like" button missing from 8.5.54 update

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like this artist". When the button was used the song would ...

Regular

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like thi...

OneByBoo

Roadie

927 Views

1 replies

3 likes

  • 927 Views
  • 1 replies
  • 3 likes

Superuser Contribution ADDEBBITI SENZA AVERE ABBONAMENTI

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese gratis, vorrei capire cosa devo fare per provare alm...

Casual Listener

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese g...

Elena

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Moving songs in queue causes scrolling to bug out

PlanPremium CountryUSA DeviceiPhone XS MaxOperating SystemiOS 13.4 My Question or IssueWhen trying to move songs in my queue, the app seems to misinterpret my dragging the song as scrolling, and freaks out. (See attached file) Also I couldn't upload ...

Casual Listener

Plan Premium   Country USA   Device iPhone XS Max Operating System iOS 13.4   My Question or Issue When trying to move songs in my queue, the app seems to misinterpret my d...

FingerDrums

Newbie

1396 Views

5 replies

0 likes

iOS
queue
queue error
Scrolling bug
  • 1396 Views
  • 5 replies
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[iOS][Other] Whose idea was it to merge the play and shuffle buttons on iOS mobile???

Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there's enough space, but in practice there's not.

Regular

Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there...

clocksworth

Music Fan

650 Views

1 replies

3 likes

iOS
Other
  • 650 Views
  • 1 replies
  • 3 likes

Corte de música con iPhone y google home

PlanPremiumCountryEspañaDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueTengo un iPhone y varios altavoces de google. Cuando me conecto con los altavoces para enviarle música desde la app se desconectan constantemente o en la mayoría ...

Visitor

  Plan Premium Country España Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Tengo un iPhone y varios altavoces de google. Cuando me conecto con los altavo...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

playlist cover not changing

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also logged out but nothing happened. does anyone know w...

Newbie

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also ...

Emilia_8

Community Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes