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Music will not play without Data on

Music will not play without Data on

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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1 Reply

Hello @Dorothy11

Thank you for reaching out here in the Community!

You need Internet connection to play the contend available on Spotify. 

However, if you're a Premium user, you can download your music for offline listening, but you have to turn on Offline Mode in your app first.  

 

If you're having some issues with playback, make sure to follow all the relevant steps provided in this Support Article

 

I hope you'll find this info helpful! 

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