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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37243 Views

41 replies

10 likes

  • 37243 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102798 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299206 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Collaborative Playlist - Songs don't show user that added song on iPhone!!

Hello! My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out. It's important for us to understand which friend/user added a particular song to a playlist. This always used to show up in the playlis...

Newbie

Hello!   My friends and I regularly use collaborative playlists to create our own "inbox" of new music to check out.  It's important for us to understand which friend/user added a particu...

drewpalmer15

Visitor

1432 Views

3 replies

0 likes

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Spotify función lyrics

PlanPremium FamiliarCountryMéxico Device iPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueEn mi aplicación no aparecen las letras de ninguna canción, la versión de Spotify que tengo es 8.5.55.856Ya desinstalé de forma sencilla y también si...

Newbie

Plan Premium Familiar Country México  Device  iPhone 11 Pro Operating System iOS 13.4.1   My Question or Issue En mi aplicación no aparecen las letras de ninguna canción, la ...

1499 Views

0 replies

10 likes

  • 1499 Views
  • 0 replies
  • 10 likes

How to Search Japanese Musics in Hiragana

PlanPremiumCountryTaiwanDeviceiPhone SE, iPad ProOperating SystemiOS 13 My Question or IssueHow Could I search Japanese Musics in Hiragana?I can only search them in English now, and it's not easy to use!

Casual Listener

Plan Premium Country Taiwan Device iPhone SE, iPad Pro Operating System iOS 13   My Question or Issue How Could I search Japanese Musics in Hiragana? I can only search them in English...

OneByBoo

Roadie

496 Views

1 replies

0 likes

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  • 1 replies
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App skipping tracks on Mac, iPhone and Web Player

Hi guys, I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren't on my playlist. I'm having the problem with my account ac...

Visitor

Hi guys,   I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

App says I’m offline - iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app says I’m offline even though I’m online, full signal. I’ve logged out and removed and...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

343 Views

0 replies

1 likes

  • 343 Views
  • 0 replies
  • 1 likes

Solved!! App not working on iPhone ios 10.3.3

When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing

Casual Listener

When I try to load the app it opens and closes in right away, I've tried deleting the app and reloading it but it still does the same thing 

SBR

Casual Listener

4623 Views

4 replies

0 likes

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  • 4 replies
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Liked songs disappear

PlanFreeCountry NetherlandsDeviceiPhone 6 plusOperating SystemiOS 11 My Question or IssueWhen I opened the app, it was not as before. My ‘liked songs’ folder have disappeared completely. Please, how do I fix this?

Casual Listener

Plan Free Country  Netherlands Device iPhone 6 plus Operating System iOS 11   My Question or Issue When I opened the app, it was not as before. My ‘liked songs’ folder have disapp...

OleMadden

Casual Listener

5221 Views

2 replies

0 likes

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Unable to log in on iPad 7th gen

Plan PremiumCountry PolandDevice iPad 7th genOperating System iOS 13.4 My Question or IssueCannot log in to Spotify on my iPad neither via e-mail and password nor via link sent to my e-mail (message pops up that it is not valid anymore). I don't have...

Casual Listener

Plan Premium Country Poland Device iPad 7th gen Operating System iOS 13.4   My Question or Issue Cannot log in to Spotify on my iPad neither via e-mail and password nor...

szewcu

Casual Listener

508 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Don't Like" button missing from 8.5.54 update

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like this artist". When the button was used the song would ...

Regular

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like thi...

OneByBoo

Roadie

947 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Superuser Contribution ADDEBBITI SENZA AVERE ABBONAMENTI

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese gratis, vorrei capire cosa devo fare per provare alm...

Casual Listener

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese g...

Elena

Moderator

489 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [iOS] Moving songs in queue causes scrolling to bug out

PlanPremium CountryUSA DeviceiPhone XS MaxOperating SystemiOS 13.4 My Question or IssueWhen trying to move songs in my queue, the app seems to misinterpret my dragging the song as scrolling, and freaks out. (See attached file) Also I couldn't upload ...

Casual Listener

Plan Premium   Country USA   Device iPhone XS Max Operating System iOS 13.4   My Question or Issue When trying to move songs in my queue, the app seems to misinterpret my d...

FingerDrums

Newbie

1445 Views

5 replies

0 likes

iOS
queue
queue error
Scrolling bug
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  • 5 replies
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[iOS][Other] Whose idea was it to merge the play and shuffle buttons on iOS mobile???

Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there's enough space, but in practice there's not.

Regular

Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there...

clocksworth

Music Fan

669 Views

1 replies

3 likes

iOS
Other
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  • 1 replies
  • 3 likes

Corte de música con iPhone y google home

PlanPremiumCountryEspañaDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueTengo un iPhone y varios altavoces de google. Cuando me conecto con los altavoces para enviarle música desde la app se desconectan constantemente o en la mayoría ...

Visitor

  Plan Premium Country España Device iPhone 11 Pro Operating System iOS 13.4   My Question or Issue Tengo un iPhone y varios altavoces de google. Cuando me conecto con los altavo...

377 Views

0 replies

0 likes

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playlist cover not changing

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also logged out but nothing happened. does anyone know w...

Newbie

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also ...

Emilia_8

Community Legend

784 Views

1 replies

0 likes

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  • 1 replies
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CarPlay: Artist/Songs order

PlanPremiumPortugal DeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1 My Question or IssueOn CarPlay navigation Music Library/Artist the Songs order ir wrong or random. Similar navigation on iPhone give the Songs order in the correct Album order.

Visitor

Plan Premium Portugal   Device iPhone 11 Pro Max Operating System iOS 13.4.1   My Question or Issue On CarPlay navigation Music Library/Artist the Songs order ir wrong or random. ...

434 Views

0 replies

1 likes

  • 434 Views
  • 0 replies
  • 1 likes

Question on Spotify Connect/iOS version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I was offered a good price on an iPad 4th generation, as I am looking for a separate tablet for music. I just want...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I was offered a good price on an iPad...

539 Views

0 replies

0 likes

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Playing songs online and offline

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI’ve had Spotify for about 4 months now and I still can’t solve this issue. I download songs and you can see that the whole playlist is downloaded (the download sign is gree...

Casual Listener

Plan Premium Country   Device iPhone SE Operating System iOS 10   My Question or Issue I’ve had Spotify for about 4 months now and I still can’t solve this issue. I download song...

366 Views

0 replies

0 likes

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Spotify volume much lower than every other app on iPhone 8 Plus

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in at normal volume, she's so incredibly loud since my...

Visitor

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in ...

617 Views

0 replies

0 likes

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  • 0 replies
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Collaborative Playlists

Plan PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease put back the ability to see who adds a song to a collaborative playlist! With the new u...

Visitor

  Plan  Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

OneByBoo

Roadie

702 Views

1 replies

2 likes

  • 702 Views
  • 1 replies
  • 2 likes

New premium account doesnt work

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid

Visitor

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid 

OneByBoo

Roadie

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes