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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 35625 Views
  • 15 replies
  • 36 likes
  • 35625 Views
  • 15 replies
  • 36 likes

Superuser Contribution My Spotify is Posessed

PlanPremiumCountryUSA Device(iPhone XSMax)Operating System(iOS whatever is the most recent one, I can't keep track.) My Question or IssueFor the past half hour, my Spotify will not play on my iPhone to my google assistant, I can click on a song, it w...

  • Regular
  • Plan Premium Country USA   Device (iPhone XSMax) Operating System (iOS whatever is the most recent one, I can't keep track.)   My Question or Issue For the past half hour, my Spo...
  • Peter
  • Spotify Legend
  • 608 Views
  • 2 replies
  • 1 likes
  • 608 Views
  • 2 replies
  • 1 likes

Superuser Contribution Que on iOS different then Desktop, and not on one of my devices...

PlanPremiumCountryUSA DeviceiPhone Xr, Macbook ProOperating SystemiOS 13, Mac OS Catalina So every now and again I look at my phone screen (iPhone Xr on latest software) and I see something playing on spotify. It's playing somewhere on chrome, which ...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone Xr, Macbook Pro Operating System iOS 13, Mac OS Catalina   So every now and again I look at my phone screen (iPhone Xr on latest software)...
  • Peter
  • Spotify Legend
  • 672 Views
  • 2 replies
  • 0 likes
  • 672 Views
  • 2 replies
  • 0 likes

How can I quit the random mode in a playlist of the phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Emilia_8
  • Community Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

Apple CarPlay Audio no longer working

PlanPremiumCountryUKDeviceiPhone 7+Operating SystemiOS 12.2 My Question or IssueMy Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, all other apps work fine. However whenevever spotify gets to 2 secconds into...

  • Music Fan
  • Plan Premium Country UK Device iPhone 7+ Operating System iOS 12.2   My Question or Issue My Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, ...
  • jrubesch
  • Newbie
  • 20172 Views
  • 22 replies
  • 5 likes
  • Carplay
    Fix
    Help
  • 20172 Views
  • 22 replies
  • 5 likes

Premium Plan but downloaded/offline songs won't play if i have no wifi/data connection

Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank you!

  • Casual Listener
  • Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank ...
  • Loxer
  • Community Legend
  • 731 Views
  • 2 replies
  • 0 likes
  • 731 Views
  • 2 replies
  • 0 likes

Sleep Timer

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app. Any idea on when this feature will actually roll out to users?

  • Newbie
  • I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app.   Any idea on when this feature wil...
  • Loxer
  • Community Legend
  • 834 Views
  • 2 replies
  • 1 likes
  • 834 Views
  • 2 replies
  • 1 likes

All downloaded songs dissappear after changing device

PlanPremiumCountry Device(iphone 11)Operating System(iOS 13.2.3) My Question or IssueI have changed my device from iPhone X to iPhone 11 and used itunes to sync all data from the old iphone to the new one. Now all the downloaded songs that was not ex...

  • Newbie
  •   Plan Premium Country    Device (iphone 11) Operating System (iOS 13.2.3)   My Question or Issue I have changed my device from iPhone X to iPhone 11 and used itunes to...
  • Loxer
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution glitching while trying to download songs

Planpremium Countryusa Deviceiphone 11 Operating System(ios 13) My Question or Issuei recently switched from a samsung to the iphone 11. my issue is that i can’t seem to download my songs properly on my new phone. it will do about 30 out of around 50...

  • Visitor
  • Plan premium   Country usa   Device iphone 11   Operating System (ios 13)   My Question or Issue i recently switched from a samsung to the iphone 11. my issue is that...
  • Petya
  • Community Legend
  • 1140 Views
  • 3 replies
  • 0 likes
  • 1140 Views
  • 3 replies
  • 0 likes

Cannot play a particular music on Apple TV

PlanPremiumCountryFranceDeviceApple TVOperating SystemtvOS 13 My Question or IssuePlaying music with Spotify on Apple TV works well, except for this song :https://open.spotify.com/track/0I00u1IwnGQVguICUiCsAf?si=COfzieMeTFeQRhs0xWLSCQSpotify refuses ...

  • Newbie
  • Plan Premium Country France Device Apple TV Operating System tvOS 13   My Question or Issue Playing music with Spotify on Apple TV works well, except for this song : https://open.spot...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution ÖĞRENCİ PREMİUM

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum. Ödediğim fazla ücreti geri gönderin ve hesabımı ö...

  • Visitor
  • Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum...
  • Petya
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Current time not visible

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page as reference. PlanPremiumCountrySweden DeviceiPhon...

  • Newbie
  • The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page...
  • Billy-J
  • Spotify Star
  • 596 Views
  • 2 replies
  • 1 likes
  • 596 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Twitter Sharing Won't Work

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

  • Music Fan
  • When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?
  • Peter
  • Spotify Legend
  • 12807 Views
  • 11 replies
  • 0 likes
  • 12807 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify doesn't recognize my chromecast

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices. I am using an iPhone 8 and have the latest version of Spotify on my phone.

  • Newbie
  • My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices.  I am using an iPhone 8 and have the latest version of Spotify on my phone.  
  • Peter
  • Spotify Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Cant download Music

 PlanPremiumCountryGermany Device(iPhone Operating SystemIos13 My Question or IssueHey i have Spotify Premium but if i want to download My Playlist so that i can hear music offline it‘s Not downloading it just says is downloading... but it says it si...

46FD849C-2C7F-4839-8C0E-3EDDEC066ED5.png
  • Visitor
  •   Plan Premium Country Germany   Device (iPhone 😎 Operating System Ios13   My Question or Issue Hey i have Spotify Premium but if i want to download My Playlist so that i can h...
  • Billy-J
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cellular Network=missing album cover art.

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing. On WiFi, everything is fine. This problem came about roughly 2-3 weeks ago. I have logged out/in, uninstalled/installed....nothing. Any thoughts?

  • Regular
  • As the title says, when I’m on cellular network (LTE), most of the album cover art is missing.  On WiFi, everything is fine.  This problem came about roughly 2-3 weeks ago.  I have log...
  • brinta
  • Casual Listener
  • 2208 Views
  • 18 replies
  • 0 likes
  • 2208 Views
  • 18 replies
  • 0 likes

How can I merge playlist?

Premium | USA | Device iPhone XS Max | iOS 13.3 How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore. Thanks in advance for your help. Jose

  • Newbie
  • Premium | USA | Device iPhone XS Max | iOS 13.3   How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore.&nbsp...
  • MattSuda
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Unable to Purchase message in iOS app store

PlanPremiumCountryUSDeviceiPad Mini (1st generation)Operating System(iOS 9.3.6) My Question or IssueReceive message "Unable to Purchase" "Spotify: Music and Podcasts" is not compatible with this iPad.

  • Visitor
  • Plan Premium Country US Device iPad Mini (1st generation) Operating System (iOS 9.3.6)   My Question or Issue Receive message "Unable to Purchase" "Spotify: Music and Podcasts" is not ...
  • MattSuda
  • Spotify Star
  • 1049 Views
  • 1 replies
  • 0 likes
  • 1049 Views
  • 1 replies
  • 0 likes

Clear queue

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. Not a fan of clicking on each of the songs individua...

  • Visitor
  • I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. N...
  • MattSuda
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Shuffle Play Not Working For Specific Artist in Liked Songs

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from the whole entire playlist. So for example, if I se...

  • Visitor
  • Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from...
  • MattSuda
  • Spotify Star
  • 901 Views
  • 1 replies
  • 0 likes
  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I play all my offline saved songs?

PlanPremiumCountryCzech Republic DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow can I now with the latest ios update of the app play all my offline saved songs? I am daily commuting by subway to work and this was one of the reasons to g...

  • Casual Listener
  •   Plan Premium Country Czech Republic  Device iPhone 7 Operating System iOS 12   My Question or Issue How can I now with the latest ios update of the app play all my offline...
  • 100pcentoverit
  • Visitor
  • 32030 Views
  • 11 replies
  • 8 likes
  • iOS 12
    new release
    Offline Content
  • 32030 Views
  • 11 replies
  • 8 likes