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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30792 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95515 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293923 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123844 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution random shuffle selections

PlanPremiumCountryNZDeviceIphone XROperating SystemIOS My Question or IssueSince the last update on ios I am unable to play a playlist or album without being interrupted by a song from the new recommendations section under the Good Morning/afternoon ...

Casual Listener

Plan Premium Country NZ Device Iphone XR Operating System IOS   My Question or Issue Since the last update on ios I am unable to play a playlist or album without being interrupted by a...

nzross

Casual Listener

891 Views

4 replies

0 likes

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Play/Pause button not changing the view on play

PlanPremiumCountrySpainDevice(iPhoneXR)Operating System(iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause icon.

Visitor

Plan Premium Country Spain Device (iPhoneXR) Operating System (iOS 13.3.1)   When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause...

466 Views

0 replies

0 likes

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unable to unhide hidden songs

PlanFreeDeviceiPadOperating SystemiOS 10 My Question or IssueI have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and back in, refreshing the app, deleting the app and redownloading. How do...

Visitor

Plan Free Device iPad Operating System iOS 10   My Question or Issue I have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and...

672 Views

0 replies

1 likes

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Downloaded albums stop playing after one song APRIL 2020

Plan PREMIUMCountry MEXICO Device iPhone 8Operating System Software version 13.4.1 My Question or Issue:This issue has been posted before, and closed as "fixed," but it is not. I can listen to my downloaded playlists offline just fine, but my downloa...

Music Fan

Plan PREMIUM Country MEXICO   Device iPhone 8 Operating System Software version 13.4.1   My Question or Issue: This issue has been posted before, and closed as "fixed," but it i...

Fukpunk

Visitor

1813 Views

5 replies

4 likes

  • 1813 Views
  • 5 replies
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Can't stream using cellular data

PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or IssueWhen I am not connected to wifi, Spotify will not stream music - will only play downloaded music. It gives a message that it is connecting or trying to connect. I have tr...

Casual Listener

Plan Premium Country USA   Device iPhone 8   Operating System iOS 10   My Question or Issue When I am not connected to wifi, Spotify will not stream music - will only play ...

533 Views

0 replies

0 likes

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Missing artwork in songs imported from iTunes

Hi all,When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed?PlanPremiumCountryNetherlands Device(iPhone 11 Pro, Macbook Pro )Operating System(iOS...

Casual Listener

Hi all, When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed? Plan Premium Country Nether...

373 Views

0 replies

0 likes

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I'm not able to reinstall Spotify on my iPad 4

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Stored said me that "Spotify - music and podcast is no...

Visitor

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Sto...

486 Views

0 replies

0 likes

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No edit playlist button

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whenever I close the app. Is this happening to anyone ...

Newbie

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whe...

512 Views

0 replies

1 likes

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Offline albums still not queueing after DELETING MY WHOLE ACCOUNT per CS request for troublehooting

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYep, despite Spotify saying this is fixed it absolutely is NOT. Customer service just had me delete my whole account and it is still happening. For the love of god, stop...

Gig Goer

  Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Yep, despite Spotify saying this is fixed it absolutely is NOT.  Customer servic...

adamamericana

Music Fan

687 Views

2 replies

1 likes

  • 687 Views
  • 2 replies
  • 1 likes

Deleted Playlist after restart since version.50

PlanFPremiumCountryGermanyDeviceiPhone XR, iPad 5Operating SystemiOS 12, iOS 13 My Question or IssueSince Version 8.5.50 is my Playlist deleted after a restart from Spotify. The last title will be played and then I must search the last title in the a...

Newbie

Plan FPremium Country Germany Device iPhone XR, iPad 5 Operating System iOS 12, iOS 13   My Question or Issue Since Version 8.5.50 is my Playlist deleted after a restart from Spot...

353 Views

0 replies

0 likes

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Solved!! Spotify app update

Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software and have the newest app version.PlanPremiumCountryU...

Visitor

Ive noticed that everyone has an updated interface of Spotify where it has "good morning" ...etc but my app hasn't updated even though it has been out for a while. Im using my phones latest software ...

Billy-J

Spotify Star

924 Views

1 replies

0 likes

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Solved!!Superuser Contribution Search inside a playlist?

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1My Question or Issue How do I search for a song in a playlist? Please tell me this is not ANOTHER basic and necessary feature Spotify lacks or has removed. Seriously, this is getti...

Music Fan

Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.4.1 My Question or Issue   How do I search for a song in a playlist? Please tell me this is not ANOTHER basic ...

Mario

Spotify Legend

994 Views

3 replies

0 likes

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Exits playlist after one song and starts playing queue

PlanPremiumCountrySingaporeDeviceiPhone11ProOperating SystemiOS 13.3.1 My Question or IssueEver since downloading the latest spotify update (8.5.53.996), I am only able to play one song in a playlist before spotify "exits" the playlist and starts pla...

Visitor

Plan Premium Country Singapore Device iPhone11Pro Operating System iOS 13.3.1   My Question or Issue Ever since downloading the latest spotify update (8.5.53.996), I am only able to pl...

617 Views

0 replies

0 likes

queue
  • 617 Views
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There is a bug that makes it difficult to sort the queue (video)

PlanPremiumCountrySpainDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1 My Question or IssueI have been an iPhone user since January, and since I installed Spotify I have always had this bug when ordering the queue. I leave you a video:

Casual Listener

Plan Premium Country Spain Device iPhone 11 Pro Max Operating System iOS 13.3.1   My Question or Issue I have been an iPhone user since January, and since I installed Spotify I have al...

imsoldee

Casual Listener

719 Views

2 replies

0 likes

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Solved!!Superuser Contribution Premium - Discover Weekly - Where is 'Repeat' Button?

Hi all, I switch back and forth between the Desktop and iOS clients of Spotify Premium, and I listen to my Discover Weekly on repeat a lot. While I can easily do that on desktop, I can't on iOS. I have to manually restart my playlist, because I can't...

Casual Listener

Hi all,   I switch back and forth between the Desktop and iOS clients of Spotify Premium, and I listen to my Discover Weekly on repeat a lot.   While I can easily do that on desktop, I ...

dcmaia

Casual Listener

1714 Views

4 replies

0 likes

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Solved!!Superuser Contribution Songs Disappear when Moved or Added

PlanPremiumCountryNorthern IrelandDeviceiPhone 8 My Question or IssueWhenever I move songs or add songs to my`up next’ they disappear??

Casual Listener

Plan Premium Country Northern Ireland Device iPhone 8       My Question or Issue Whenever I move songs or add songs to my `up next’ they disappear?? 

Megan31

Casual Listener

898 Views

2 replies

0 likes

disappearing songs
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  • 2 replies
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Albums ive downloaded keep getting undownloaded

PlanPremiumCountryUsaDevice(iPhone 8 My Question or IssueThis has happened numerous times in the last couple months, i download an album for offline listening only for it to be undownloaded. And its not just one album, its many many albums that have ...

Visitor

Plan Premium Country Usa Device (iPhone 8   My Question or Issue This has happened numerous times in the last couple months, i download an album for offline listening only for it to be u...

415 Views

0 replies

0 likes

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Superuser Contribution Sharing Playlists from iOS App

PlanPremiumCountryUSA DeviceiPhone 11 Pro MaxOperating System(iOS 13.4.1) I have Spotify Version 8.5.53.996 on my phone and within my public playlists, I do not have the 'menu' option that would allow me to share/edit/add to queue/etc. the playlists....

Newbie

  Plan Premium Country USA   Device iPhone 11 Pro Max Operating System (iOS 13.4.1)   I have Spotify Version 8.5.53.996 on my phone and within my public playlists, I do not ...

Mario

Spotify Legend

659 Views

1 replies

0 likes

iphone 11 pro max
iphone app
  • 659 Views
  • 1 replies
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Offline albums STILL not queueing despite spotify saying they fixed it

PlanPremiumCountryUSDeviceIphone 8Operating SystemiOS 13.4.1 My Question or IssueI am livid. After going through multiple troubleshooting steps leading to deleting and reinstalling the app, redownloading all of my offline music three times, some albu...

Gig Goer

  Plan Premium Country US Device Iphone 8 Operating System iOS 13.4.1   My Question or Issue I am livid.  After going through multiple troubleshooting steps leading to del...

JhonesF

Casual Listener

978 Views

4 replies

3 likes

  • 978 Views
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  • 3 likes

No "add Liked songs" into a specific playlist

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12 My Question or IssueHi,I was trying to organize my songs into different playlists based on different languages. When I created the playlist by adding songs from liked songs, the liked song...

Visitor

Plan Premium Country Canada Device iPhone 6S Operating System iOS 12   My Question or Issue Hi, I was trying to organize my songs into different playlists based on different languages...

657 Views

0 replies

0 likes

  • 657 Views
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