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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30779 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95506 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293915 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123841 Views

19 replies

38 likes

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Music stops after 2 songs if out of house using data

PlanFreeCountryUkDeviceiPhone 5sOperating SystemiOS 12(I’m guessing, not certain. I do know it won’t update further though) My Question or Issuemy Spotify will only play 2 songs if I’m playing it using data. If I touch or try and skip any songs it wo...

Casual Listener

Plan Free Country Uk Device iPhone 5s Operating System iOS 12(I’m guessing, not certain. I do know it won’t update further though)   My Question or Issue my Spotify will only play 2 so...

nocomply65

Gig Goer

1583 Views

6 replies

0 likes

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Apple CarPlay - Playlist Played In Wrong Order

Hello Spotify, I an facing issue with playing my playlists in wrong order in Apple CarPlay. I think it is because of recent iOS 13.3.1 update. From nature of Apple CarPlay are all playlist songs are sorted from most recent to oldest, at least my play...

Casual Listener

Hello Spotify, I an facing issue with playing my playlists in wrong order in Apple CarPlay. I think it is because of recent iOS 13.3.1 update. From nature of Apple CarPlay are all playlist songs are ...

Envythenv

Casual Listener

1800 Views

2 replies

3 likes

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I can't see my Next In Queue and Now Playing

Good Day Spotify Community I have a problem with my Spotify App in my iPhone 6, it does not show the Next In Queue whenever I queue my music and also the Now Playing. I already deleted and downloaded the app again to see if it's fixed but still the i...

Casual Listener

Good Day Spotify Community   I have a problem with my Spotify App in my iPhone 6, it does not show the Next In Queue whenever I queue my music and also the Now Playing. I already deleted and d...

notmjv

Casual Listener

2582 Views

3 replies

3 likes

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Syncing between devices

PlanPremiumDeviceIPhone XOperating SystemiOS 13.3.1 My Question or IssueHello, I am trying to sync a mp3 audio file (that does not exist on spotify) through the local files feature. I have already looked through the tutorials and followed the steps. ...

Visitor

Plan Premium Device IPhone X Operating System iOS 13.3.1   My Question or Issue Hello,   I am trying to sync a mp3 audio file (that does not exist on spotify) through the local fi...

446 Views

0 replies

0 likes

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Superuser Contribution Whole album is being saved instead of just the songs I saved

PlanPremiumCountryUSADeviceiPhonse 6sOperating SystemIOS 12.1.4 My Question or IssueI use the album section of spotify for 95% of when im listening to music. There are few albums I have the entirety of saved. I prefer to save only a handful of songs ...

Music Fan

  Plan Premium Country USA Device iPhonse 6s Operating System IOS 12.1.4   My Question or Issue I use the album section of spotify for 95% of when im listening to music. There ar...

AlexandreC81

Regular

10110 Views

23 replies

38 likes

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  • 23 replies
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How to sync local files from my PC to my phone

My Question or Issue I have songs from my local files in my playlist on my PC. However, I can't play them on my mobile phone. The link is a link to a image that is what that song looks like in my playlist on my phone. It's grayed out and it won't let...

Visitor

My Question or Issue   I have songs from my local files in my playlist on my PC. However, I can't play them on my mobile phone. The link is a link to a image that is what that song looks like ...

516 Views

0 replies

0 likes

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Solved!!Superuser Contribution Playlist's Description

PlanPremiumCountryBrasilDeviceiPhone 5sOperating SystemWindows 10 My Question or IssueI can't see my playlists's description on mobile. i wanna be able to see peoples's description and them to see mines

Regular

Plan Premium Country Brasil Device iPhone 5s Operating System Windows 10   My Question or Issue I can't see my playlists's description on mobile. i wanna be able to see peoples's descr...

Ivan

Spotify Legend

654 Views

1 replies

0 likes

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  • 1 replies
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UI in slideover mode

PlanPremiumCountryVietnamDeviceiPad 6th Generation 2018Operating SystemiPadOS 13 My Question or IssueIn slideover mode, the last row of icons is super close to the bottom. in my opinion it doesn’t look very nice.

Visitor

Plan Premium Country Vietnam Device iPad 6th Generation 2018 Operating System iPadOS 13   My Question or Issue In slideover mode, the last row of icons is super close to the bottom. in...

605 Views

0 replies

0 likes

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(iOS) shuffling from song in playlist to random song?

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3.1 No matter what I do, it will not play within my playlist. It will play the first song I choose then go to some random song outside of my playlist as that isn’t even in the same genre. Shu...

Casual Listener

  Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3.1    No matter what I do, it will not play within my playlist. It will play the first song I choose then...

423 Views

0 replies

1 likes

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  • 1 likes

Superuser Contribution Shuffle Toggle not there

I have Spotify free on an iPhone 8 with the newest iOS. My brother also has free but uses an android that is most up to date. For some reason I am unable to toggle on/off my shuffle.( I don’t have the button) While my brother has the button to do so....

Casual Listener

I have Spotify free on an iPhone 8 with the newest iOS. My brother also has free but uses an android that is most up to date. For some reason I am unable to toggle on/off my shuffle.( I don’t have th...

bcarlaw1

Casual Listener

787 Views

2 replies

0 likes

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"See more" link not working on playlist episode description

Family PlanPremiumUSA Iphone 11 - updated to newest version Hey there, this is a small thing but for some reason, the links that say "see more" on playlist episodes won't expand the playlist episode descriptions. How can I fix this?

Visitor

Family Plan Premium USA   Iphone 11 - updated to newest version   Hey there, this is a small thing but for some reason, the links that say "see more" on playlist episodes won't expand...

437 Views

0 replies

0 likes

  • 437 Views
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EQ. see houw much dB the sliders decrease or increase.

PlanPremiumCountryNLDeviceiPhone SEMy Question or IssueSee only freqeunties in EQ, not how much dB decrease or increase. Want they add this to the interface.

Music Fan

Plan Premium Country NL Device iPhone SE My Question or Issue See only freqeunties in EQ, not how much dB decrease or increase.   Want they add this to the interface.  

757 Views

0 replies

0 likes

slider
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Stop playing after 10 seconds

Premium planAustraliaiPhone 6sOperating SystemiOS 13.3.1 My Question or IssueIf Spotify is connected to google home, then songs stop playing in 10 seconds, also a few songs skipping automatically on both phone and speaker. When I unlink Spotify from ...

Visitor

Premium plan Australia iPhone 6s Operating System iOS 13.3.1   My Question or Issue If Spotify is connected to google home, then songs stop playing in 10 seconds, also a few songs sk...

665 Views

0 replies

0 likes

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Superuser Contribution Streaming errors

so i’m a artist on spotify and i just hit 10 k streams woho! it’s been a week since i dropped my song. So yesterday i hit 10 k and today i woke up and had 8.411 streams? it is stuck there aswell. help please

Visitor

so i’m a artist on spotify and i just hit 10 k streams woho! it’s been a week since i dropped my song. So yesterday i hit 10 k and today i woke up and had 8.411 streams? it is stuck there aswell. hel...

Ivan

Spotify Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
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Audio volume normalization doesn't do notting on iOS and Windows.

PlanPremiumCountryNLDeviceiPhone SE, PCOperating SystemiOS 13.4.1, Windows 8.1 x64 My Question or IssueThe Audio normalization function do not do anything (not working) on iOS and Windows desktop client. I experiences it as a placebo function.It is a...

Music Fan

Plan Premium Country NL Device iPhone SE, PC Operating System iOS 13.4.1, Windows 8.1 x64   My Question or Issue The Audio normalization function do not do anything (not working) on iO...

929 Views

0 replies

1 likes

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Why can’t I post to a collaborative playlist?

PlanPremium DeviceiPhone and Mac Operating SystemiOS My Question or IssueMy friend has a collaborative playlist that I’ve always added to. However I noticed today it no longer shows up when I go to add. I can still access it, just cannot contribute. ...

Regular

Plan Premium   Device iPhone and Mac   Operating System iOS   My Question or Issue My friend has a collaborative playlist that I’ve always added to. However I noticed today i...

OneByBoo

Roadie

776 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution New iOS updated doesn't show the date a playlist was updated

PlanStudent/PremiunCountryUSADeviceiPhone 11 ProOperating SystemiOS 13.3.1 My Question or IssueThe new update for Spotify doesn't show the date that a playlist was updated anymore. I loved this feature and used it all the time to see that my favorite...

Casual Listener

Plan Student/Premiun Country USA Device iPhone 11 Pro Operating System iOS 13.3.1   My Question or Issue The new update for Spotify doesn't show the date that a playlist was updated an...

Emilie15

Visitor

2622 Views

4 replies

24 likes

added
date
date added
iOS
Spotify
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App won’t stop playing

hey guys, when I am playing Spotify and scrolling on my phone, sometimes I’ll be on Instagram and the music I’m playing will continue to play on top of any Instagram video. When I had an Android, Spotify would pause automatically so I can listen to t...

Visitor

hey guys,    when I am playing Spotify and scrolling on my phone, sometimes I’ll be on Instagram and the music I’m playing will continue to play on top of any Instagram video. When I ...

1271 Views

0 replies

0 likes

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Sharing playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try share my playlist to instagram or snapchat it says cant share to snapchat or insta...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

478 Views

0 replies

0 likes

  • 478 Views
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[iOS, desktop] cyrillic with a lowercase letter in your liked songs

PlanPremiumCountry DeviceiPhone SE, PCOperating SystemiOS 13.3.1, Windows 10 My Question or IssueI don't get any results if i search a song in my "liked songs" with a cyrillic lowercase letter.

Casual Listener

Plan Premium Country   Device iPhone SE, PC Operating System iOS 13.3.1, Windows 10   My Question or Issue I don't get any results if i search a song in my "liked songs" with a cy...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes