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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41172 Views

42 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

106136 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1484 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

300583 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126889 Views

19 replies

38 likes

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Playlist keeps playing the first song after every song I listen to

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug persists. I am running version 8.5.54.1127 on an iPhone 6 ru...

Visitor

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug...

sideriscostas

Visitor

858 Views

2 replies

1 likes

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  • 1 likes

Album Cover won't show using Bluetooth Connection

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...

Newbie

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account,...

klingenj

Casual Listener

13292 Views

3 replies

2 likes

album
art
bluetooth
cover
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Playlists un-downloading

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

Newbie

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

JadeRiver

Music Fan

565 Views

1 replies

1 likes

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Superuser Contribution local files not working on new device

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are not grayed out, and they have the green downloaded ...

Casual Listener

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are ...

fix

Visitor

1841 Views

5 replies

1 likes

downloads
iOS
iphone
local files
playback
  • 1841 Views
  • 5 replies
  • 1 likes

Wiedergabe hakt/springt IPhone 11

Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde jemand „unsichtbares“ die vor-und rücklauftasten drücken. Zwischend...

Visitor

Germany - IPhone 11 -Premium Family    Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde j...

814 Views

0 replies

0 likes

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Automatic Login on devices

PlanFree/PremiumCountryGermanyDevice(iPhone XS, iPad Air 3)Operating System(iOS 13) My Question or IssueHello,I have just a Question about the Security. I have two devices (iphone and iPad).I installed on both Spotify on the same time. I already have...

Visitor

Plan Free/Premium Country Germany Device (iPhone XS, iPad Air 3) Operating System (iOS 13)   My Question or Issue Hello, I have just a Question about the Security. I have two devices ...

user-removed

Not applicable

1357 Views

1 replies

0 likes

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Superuser Contribution Shuffle

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...

Visitor

Plan Premium Country US Device iPhone 8   My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...

clocksworth

Music Fan

856 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Song stops in the middle of songs on my Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

447 Views

0 replies

0 likes

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Superuser Contribution Constantly repeating songs and jumping to the top

(On an iPad)Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things:1. If I’m just playing it through in order, it keeps jumping back to the first song on the list, even if I’ve only gotten thre...

Newbie

(On an iPad) Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things: 1. If I’m just playing it through in order, it keeps jumping back to th...

Ivan

Spotify Legend

703 Views

1 replies

0 likes

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Playing One Song

I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS device which I’ve found really sucks to be honest, as a free member try...

Visitor

I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me.    I’m using the app on my iOS devic...

397 Views

0 replies

0 likes

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Superuser Contribution random shuffle selections

PlanPremiumCountryNZDeviceIphone XROperating SystemIOS My Question or IssueSince the last update on ios I am unable to play a playlist or album without being interrupted by a song from the new recommendations section under the Good Morning/afternoon ...

Casual Listener

Plan Premium Country NZ Device Iphone XR Operating System IOS   My Question or Issue Since the last update on ios I am unable to play a playlist or album without being interrupted by a...

nzross

Casual Listener

968 Views

4 replies

0 likes

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  • 4 replies
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Play/Pause button not changing the view on play

PlanPremiumCountrySpainDevice(iPhoneXR)Operating System(iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause icon.

Visitor

Plan Premium Country Spain Device (iPhoneXR) Operating System (iOS 13.3.1)   When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause...

482 Views

0 replies

0 likes

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unable to unhide hidden songs

PlanFreeDeviceiPadOperating SystemiOS 10 My Question or IssueI have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and back in, refreshing the app, deleting the app and redownloading. How do...

Visitor

Plan Free Device iPad Operating System iOS 10   My Question or Issue I have accidentally hidden several songs and i tried unhiding them but that didn’t work. I have tried logging out and...

697 Views

0 replies

1 likes

  • 697 Views
  • 0 replies
  • 1 likes

Downloaded albums stop playing after one song APRIL 2020

Plan PREMIUMCountry MEXICO Device iPhone 8Operating System Software version 13.4.1 My Question or Issue:This issue has been posted before, and closed as "fixed," but it is not. I can listen to my downloaded playlists offline just fine, but my downloa...

Music Fan

Plan PREMIUM Country MEXICO   Device iPhone 8 Operating System Software version 13.4.1   My Question or Issue: This issue has been posted before, and closed as "fixed," but it i...

Fukpunk

Visitor

1879 Views

5 replies

4 likes

  • 1879 Views
  • 5 replies
  • 4 likes

Can't stream using cellular data

PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemiOS 10 My Question or IssueWhen I am not connected to wifi, Spotify will not stream music - will only play downloaded music. It gives a message that it is connecting or trying to connect. I have tr...

Casual Listener

Plan Premium Country USA   Device iPhone 8   Operating System iOS 10   My Question or Issue When I am not connected to wifi, Spotify will not stream music - will only play ...

556 Views

0 replies

0 likes

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Missing artwork in songs imported from iTunes

Hi all,When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed?PlanPremiumCountryNetherlands Device(iPhone 11 Pro, Macbook Pro )Operating System(iOS...

Casual Listener

Hi all, When I import the songs from iTunes to Spotify the artwork of the songs/albums shows on the Spotify on my Macbook but not on my iPhone. How can this be fixed? Plan Premium Country Nether...

384 Views

0 replies

0 likes

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I'm not able to reinstall Spotify on my iPad 4

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Stored said me that "Spotify - music and podcast is no...

Visitor

hello, I've got a problem with my iPad. I've got an iPad 4 with iOS 9.3.6. and I had the application of Spotify installed on it. I had to delete Spotify and when I tried to reinstall it the Apple Sto...

500 Views

0 replies

0 likes

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No edit playlist button

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whenever I close the app. Is this happening to anyone ...

Newbie

For the past month or so my edit playlist button doesn't show up in the top right corner as usual. I contacted support on twitter and they told me to reinstall which works but it disappears again whe...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

Offline albums still not queueing after DELETING MY WHOLE ACCOUNT per CS request for troublehooting

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYep, despite Spotify saying this is fixed it absolutely is NOT. Customer service just had me delete my whole account and it is still happening. For the love of god, stop...

Gig Goer

  Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Yep, despite Spotify saying this is fixed it absolutely is NOT.  Customer servic...

adamamericana

Music Fan

735 Views

2 replies

1 likes

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  • 1 likes

Deleted Playlist after restart since version.50

PlanFPremiumCountryGermanyDeviceiPhone XR, iPad 5Operating SystemiOS 12, iOS 13 My Question or IssueSince Version 8.5.50 is my Playlist deleted after a restart from Spotify. The last title will be played and then I must search the last title in the a...

Newbie

Plan FPremium Country Germany Device iPhone XR, iPad 5 Operating System iOS 12, iOS 13   My Question or Issue Since Version 8.5.50 is my Playlist deleted after a restart from Spot...

372 Views

0 replies

0 likes

  • 372 Views
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