Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
47526 Views
15 replies
36 likes

47526 Views
15 replies
36 likes

[iOS][macOS] Spotify repeatedly rewinds 10 seconds regardless of playback state

Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: 8.5.40.252 macOS: 1.1.24.91.g4ca6d5eb My Issue I encountered some very strange behavior on both the iOS and m...

MichaelZalla
Visitor
Plan Premium Country USA Device iPhone Xs MacBook Pro 15" (2016) Operating System iOS 13.1.2 macOS Catalina 10.15.2 Spotify app version iOS: ...
2020-01-16 1:06:42 AM
1750 Views
0 replies
0 likes
bug
iOS
macOS
playback

1750 Views
0 replies
0 likes

Playlist length missing

i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify

Npostman
Roadie
i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify&n...
2020-01-14 1:46:46 PM
2020-01-15 11:04:33 PM
Loxer
Community Legend
587 Views
3 replies
0 likes

587 Views
3 replies
0 likes

Spotify app repeatedly jumps to same playlist from another device

DEVICE: IPhone 11 Pro, IOS 13.3Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth headphones. Spotify can see my device and will play music that ...

ahilliara
Visitor
DEVICE: IPhone 11 Pro, IOS 13.3 Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth...
2020-01-15 4:39:00 PM
2020-01-15 10:15:49 PM
Loxer
Community Legend
556 Views
1 replies
0 likes

556 Views
1 replies
0 likes

I can’t find repeat or shuffle buttons

PlanPremiumCountryAustralia DeviceiPad air 2 Operating System(iOS 10) My Question or IssueI can’t seem to find the repeat or shuffle button when I’m playing music and I can’t find the button to view the queue they used to be next to the play/pause bu...

sophiegrace3
Newbie
Plan Premium Country Australia Device iPad air 2 Operating System (iOS 10) My Question or Issue I can’t seem to find the repeat or shuffle button when I’m playing music a...
2020-01-15 3:50:29 AM
2020-01-15 10:12:01 PM
Loxer
Community Legend
1104 Views
2 replies
0 likes

1104 Views
2 replies
0 likes

How to download app when under the system requirements?

PlanPremiumCountryNew ZealandDeviceiphone 5Operating SystemiOS10.3.4 My Question or IssueI have just purchased a second hand iPhone 5, I have got the operating system up to its maximum level of 10.3.4 but the minimum requirements to download Spotify ...

gac14
Casual Listener
Plan Premium Country New Zealand Device iphone 5 Operating System iOS10.3.4 My Question or Issue I have just purchased a second hand iPhone 5, I have got the operating system up to i...
2020-01-13 3:07:25 AM
2020-01-15 9:58:37 PM
Loxer
Community Legend
2190 Views
2 replies
0 likes

2190 Views
2 replies
0 likes

Superuser Contribution Streaming or playing from downloaded file?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. During holiday I had a limited data plan. I came up with the following question.When l...

abcabcabc
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
2019-12-24 5:09:43 AM
2020-01-15 1:51:03 PM
Peter
Spotify Legend
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Same Song Plays Over and Over

When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I try to stop the song it starts to auto play again after a seco...

MrJim
Casual Listener
When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I tr...
2020-01-15 11:21:51 AM
2020-01-15 12:45:45 PM
Emilia_8
Community Legend
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Solved!!Superuser Contribution Duplicates of the same albums

Plan Family Country UK Device iPhone 5S & Windows PC Operating System iOS 10 & Windows 7 & 10 My Question or Issue Why are albums seemingly re-uploaded to the Spotify database with what looks like no changes what so ever? The result is an unorganised...

Magic_13ananas
Roadie
Plan Family Country UK Device iPhone 5S & Windows PC Operating System iOS 10 & Windows 7 & 10 My Question or Issue Why are albums seemingly re-uploaded to the S...
2018-08-07 2:52:35 PM
2020-01-15 12:15:42 PM
Peter
Spotify Legend
37684 Views
46 replies
40 likes
library saving and removing
Music And Album Experience

37684 Views
46 replies
40 likes

Solved!! Unable to shuffle filtered liked songs in Liked Songs

PlanPremiumDeviceiPhone XSOperating SystemiOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked songs and search for a certain artist or album and then hit shuffle. ...

Lekgolo143
Casual Listener
Plan Premium Device iPhone XS Operating System iOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked...
2019-12-08 4:42:14 PM
2020-01-14 5:33:17 PM
Lekgolo143
Casual Listener
2264 Views
2 replies
1 likes

2264 Views
2 replies
1 likes

Superuser Contribution Re: Car View Problem

My car view suddenly stopped working too.This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )

desireestar
Visitor
My car view suddenly stopped working too. This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )
2020-01-06 1:52:38 AM
2020-01-14 1:45:03 PM
Peter
Spotify Legend
1071 Views
1 replies
0 likes

1071 Views
1 replies
0 likes

Superuser Contribution Touch Preview

PlanPremiumCountry DeviceiPhone 8 My Question or Issue Please bring back the touch preview feature. Removing it was a huge mistake and only makes me more hesitant to ever update the app for fear of finding out what new way you’ve made my favorite app...

Cetheridge
Newbie
Plan Premium Country Device iPhone 8 My Question or Issue Please bring back the touch preview feature. Removing it was a huge mistake and only makes me more hesi...
2019-01-02 6:04:27 PM
2020-01-14 1:11:11 PM
Guido
Spotify Legend
2588 Views
3 replies
14 likes
Touch preview

2588 Views
3 replies
14 likes

Spotify connect constantly disconnects from Amazon Fire TV even after setting it as a favourite

Device(iPhone in iPad)Operating System(iOS 10+)My Question or IssueI'm playing music through the iPhone or iPad Spotify app and using Spotify Connect to listen on an Amazon Fire TV device. This is the only device I'll ever want to listen to while at ...

ch12345
Casual Listener
Device (iPhone in iPad) Operating System (iOS 10+) My Question or Issue I'm playing music through the iPhone or iPad Spotify app and using Spotify Connect to listen on an Amazon Fire TV device. ...
2020-01-13 9:50:56 PM
855 Views
0 replies
0 likes

855 Views
0 replies
0 likes

Battery Drain, iPhone 11

Hi, I’m very new to Spotify. Is it normal that massive battery usage ?I’m currently on IOS 13.3

MrRonanX
Visitor
Hi, I’m very new to Spotify. Is it normal that massive battery usage ? I’m currently on IOS 13.3
2020-01-13 5:31:49 PM
2020-01-13 8:23:14 PM
eltoch
Composer
797 Views
1 replies
0 likes

797 Views
1 replies
0 likes

Superuser Contribution Spotify crashing my snapchat

When I take a picture on the camera of my iPhone 7 IOS 13.3 my Spotify premium will stop playing. Also when I am listening to music on Spotify and I take a picture on Snapchat it will crash Snapchat.

Ciara04
Visitor
When I take a picture on the camera of my iPhone 7 IOS 13.3 my Spotify premium will stop playing. Also when I am listening to music on Spotify and I take a picture on Snapchat it will crash Snapchat....
2020-01-12 1:17:52 PM
2020-01-13 4:27:55 PM
Petya
Community Legend
690 Views
1 replies
0 likes

690 Views
1 replies
0 likes

Superuser Contribution Removeing my playlist from spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Lastr
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-01-12 5:25:37 PM
2020-01-13 4:15:24 PM
Mario
Spotify Legend
602 Views
1 replies
0 likes

602 Views
1 replies
0 likes

Alarm silent when playing music

PremiumSwitzerlandiPhone XiOS 12.(?) My Question or IssueWhen I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound. (When Spotify is closed the alarm goes off with sound.) Does anyone have t...

sarinaa
Casual Listener
Premium Switzerland iPhone X iOS 12.(?) My Question or Issue When I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound. ...
2019-08-06 11:39:46 PM
2020-01-13 2:33:23 PM
ahart_13
Newbie
22787 Views
6 replies
3 likes

22787 Views
6 replies
3 likes

Superuser Contribution Premium not working offline

I have the premium plan and been using spotify normally.Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t play. Ive already updated the app and restarted my pho...

db_48c-84fc6a
Casual Listener
I have the premium plan and been using spotify normally. Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t p...
2020-01-12 4:09:34 PM
2020-01-13 2:30:51 PM
db_48c-84fc6a
Casual Listener
541 Views
2 replies
0 likes

541 Views
2 replies
0 likes

Solved!!Superuser Contribution Unknown song plays starts playing even even attempting to change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my spotify stared acting very strange. It randomly start playing the same song i have neve...

Aemanzo
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So my s...
2020-01-12 8:26:41 AM
2020-01-13 11:13:50 AM
Mario
Spotify Legend
3031 Views
3 replies
0 likes

3031 Views
3 replies
0 likes

Superuser Contribution Apple CarPlay Wont Sort Playlists

I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top. But when using Apple CarPlay, this doesn’t carry over to my in-car display. Playlists are only sorted by ‘oldest to newes...

kraamerxmich
Regular
I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top. But when using Apple CarPlay, this doesn’t carry over to my i...
2019-12-14 12:35:12 PM
2020-01-13 8:18:53 AM
kronofogdn
Visitor
1076 Views
2 replies
0 likes
apple
Carplay
Playlists
recently added

1076 Views
2 replies
0 likes

Superuser Contribution What happened to the search option?

PlanPremium DeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueI recently updated the app. I had not updated it for a long time, so I don't know since when this is happening. In any case, it was a big mistake. I cannot describe how angry t...

simonm1234567
Casual Listener
Plan Premium Device iPhone SE Operating System iOS 12.1.4 My Question or Issue I recently updated the app. I had not updated it for a long time, so I don't know since when this...
2020-01-11 8:08:39 AM
2020-01-12 5:08:10 PM
Mario
Spotify Legend
1251 Views
2 replies
0 likes

1251 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts