Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60803 Views
16 replies
37 likes

60803 Views
16 replies
37 likes

Superuser Contribution Album cover showing only in WIFI not Mobile Data

PlanPremiumCountryBelgium DeviceiPhone 8+, iPhone 11 ProOperating SystemiOS 13 Hi All,Since a few months, the album covers don't show when I listen with the app on mobile data (4G) but it shows only on WIFI.Is there a way to get it back. I have reins...

Capture d’écran . 2020-01-19 à 00.10.57.png

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SarLog
Casual Listener
Plan Premium Country Belgium Device iPhone 8+, iPhone 11 Pro Operating System iOS 13 Hi All, Since a few months, the album covers don't show when I listen with the app on mob...
2020-01-18 12:26:03 AM
2020-01-27 5:43:25 PM
Onewave
Roadie
3374 Views
3 replies
1 likes

3374 Views
3 replies
1 likes

Superuser Contribution Blank screen- podcasts

Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the phone, logging in and out of the app, reinstalling the ap...

Jayleneg
Newbie
Help please! When I go into the podcast screen (accessed from the Search Page->Podcasts) the page is black and blank so I can no longer browse podcasts. I have tried everything- restarting the pho...
2020-01-26 3:18:25 PM
2020-01-27 3:03:26 PM
Mario
Spotify Legend
1231 Views
1 replies
1 likes

1231 Views
1 replies
1 likes

[iOS][Connect] Spotify won't "connect to a device" when the second phone's screen locked

Hi there, My phone is an iPhoneiOS 12.4.1Spotify version 8.5.41 Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. Once I do so, it will play music regardless if I lock the screen or not....

23449380
Visitor
Hi there, My phone is an iPhone iOS 12.4.1 Spotify version 8.5.41 Connect to a device option won't show my second phone online unless I unlock its screen and open the spotify app. O...
2020-01-27 1:39:32 PM
548 Views
0 replies
0 likes
Connect
iOS

548 Views
0 replies
0 likes

Unknown song playing

An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that I am listening on Chrome even after I did the log ...

Tor1122
Casual Listener
An unknown song is playing on my Spotify. When I start a podcast it stops after 2-3 seconds and Spotify starts to play the same song again. If I pause it it restarts again. Spotify also tells me that...
2020-01-26 9:07:42 PM
2020-01-27 11:12:09 AM
Emilia_8
Community Legend
626 Views
1 replies
0 likes

626 Views
1 replies
0 likes

Spotify pasues during play in Car via iPhone 11

PlanPremium familyCountryTurkeyDeviceiPhone 11 (2 days old)Operating SystemIOS 13.3 My Question or IssueWhen i am using spotify on my iphone 11 to listen music in my car (peugeot 3008 2016 i don't know if this is related...) song pauses like in every...

Tatuli
Casual Listener
Plan Premium family Country Turkey Device iPhone 11 (2 days old) Operating System IOS 13.3 My Question or Issue When i am using spotify on my iphone 11 to listen music in my car (peu...
2020-01-15 1:04:15 PM
2020-01-27 10:44:13 AM
Tatuli
Casual Listener
662 Views
2 replies
0 likes

662 Views
2 replies
0 likes

Superuser Contribution My downloaded songs won’t play in offline mode

PlanPremiumCountryAustralia, currently in Thailand DeviceiPhone XSOperating SystemiOS 13.3 My Question or IssueThe last few days much of my downloaded songs won’t play in offline or airplane mode. The same tracks worked fine a week ago. When pressing...

damonwilder23
Visitor
Plan Premium Country Australia, currently in Thailand Device iPhone XS Operating System iOS 13.3 My Question or Issue The last few days much of my downloaded songs won’...
2020-01-27 5:50:09 AM
422 Views
0 replies
0 likes

422 Views
0 replies
0 likes

Podcasts Page Empty

Plan: PremiumCountry: New Zealand Device: iPhone XROperating System: iOS 13.3 My Question or IssueThe Podcasts page is coming up empty when I go from the Search tab and try to browse Podcasts. It works fine for all other music genres, and also when I...

reinajille
Newbie
Plan: Premium Country: New Zealand Device: iPhone XR Operating System: iOS 13.3 My Question or Issue The Podcasts page is coming up empty when I go from the Search tab and t...
2020-01-21 11:23:36 PM
2020-01-26 12:12:57 AM
PavaScotty
Visitor
1327 Views
1 replies
10 likes
Browse
Podcasts
Search

1327 Views
1 replies
10 likes

Low Volume via Airplay

PlanPremiumCountryUSA DeviceAll Apple GadgetsOperating SystemLatest iOs My Question or IssueI have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I play my Spotify (Premium) via iPad or iPhone and cast it to my Chro...

Tlcbj41v
Music Fan
Plan Premium Country USA Device All Apple Gadgets Operating System Latest iOs My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attac...
2019-08-11 8:49:00 PM
2020-01-26 6:28:39 PM
Onewave
Roadie
1948 Views
2 replies
0 likes

1948 Views
2 replies
0 likes

Solved!!Superuser Contribution Spotify playing random on iPhone

My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app PlanFreeCountryMassachusetts Deviceiphone...

bvf-w9ca_3ozd
Casual Listener
My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t usin...
2020-01-24 9:46:59 PM
2020-01-26 12:25:59 PM
Mario
Spotify Legend
3864 Views
1 replies
0 likes
spotify issues

3864 Views
1 replies
0 likes

Bug

PlanPremiumCountrySaudi ArabiaDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3App Version8.5.41My Question or IssueRecently, my Spotify app begins to change songs without any input, and the songs are not even on my liked playlist. Also, I suddenly see...

Talal2410
Visitor
Plan Premium Country Saudi Arabia Device iPhone 11 Pro Max Operating System iOS 13.3 App Version 8.5.41 My Question or Issue Recently, my Spotify app begins to change songs without any inp...
2020-01-26 3:34:38 AM
2020-01-26 11:42:36 AM
Emilia_8
Community Legend
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

IOS Manual car view for AUX Connection

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FreeCountryAustralia IPhone 7 IOS 13 My Question or IssueCould you please provide a simple manual car view option for people us...

5T-7
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Australia IPhone 7 IOS 13 M...
2020-01-26 6:43:03 AM
506 Views
0 replies
7 likes

506 Views
0 replies
7 likes

Disconnecting from devices

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13 (latest) My Question or IssueWithout fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, Spotify will eventually disconnect from the Chromecast/Apple TV and then eve...

discodansir
Visitor
Plan Premium Country United States Device iPhone 11 Operating System iOS 13 (latest) My Question or Issue Without fail, if I start to cast to a Chromecast or AirPlay to an Apple TV, ...
2020-01-26 1:08:26 AM
1012 Views
0 replies
3 likes

1012 Views
0 replies
3 likes

Playback was fine but now pauses for 1/2 second every 40 secs, or so & then resumes

PlanFreeCountryUK Device(iPhone SEOperating System(iOS 13.3) Bose stereo in the car. My Question or IssueThis problem only happens in my car. It does it with BT and when connected by wire.I've deleted/reinstalled BT connections on both phone and car ...

ohjustuse
Newbie
Plan Free Country UK Device (iPhone SE Operating System (iOS 13.3) Bose stereo in the car. My Question or Issue This problem only happens in my car. It does it with BT and wh...
2020-01-25 4:56:35 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Spotify stops when Waze starts

CountryNetherlandsDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueSince the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very slow (other topic) but when it is playing audio via Bluetooth car connect...

the_menace
Casual Listener
Country Netherlands Device iPhone 7 Operating System iOS 13.3 My Question or Issue Since the latest update of iOS and Spotify app I experience this issue. Spotify is starting up very s...
2020-01-20 7:36:54 PM
2020-01-25 3:18:03 PM
the_menace
Casual Listener
4490 Views
1 replies
1 likes

4490 Views
1 replies
1 likes

Volume Bug

PlanPremiumCountryHKDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to Max by default. This could be problematic as my ears could get hurt.

user-removed
Visitor
Plan Premium Country HK Device iPhone XR Operating System iOS 13.3 My Question or Issue After listening spotify on iMac, as I switch to my iPhone XR the volume was unknowingly set to...
2020-01-25 7:06:11 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Acura Spotify not working

Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium subscription.

ggiulini
Newbie
Anyone else have the issue of using the USB not playing music when you switch to Spotify? It works sometimes, not all the time. Very frustrating. I have a 2014 ILX and use an iPhone 8+ with a Premium...
2020-01-24 3:27:17 PM
490 Views
0 replies
0 likes
Acura ILX

490 Views
0 replies
0 likes

Won't shuffle playlists IOS MAZDA

PlanPremiumCountryUsaDevice(iPhone SEOperating System(iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bluetooth in my 2013 Mazda CX-5. Shuffle does not work, after each skip, shuffle swit...

Lvsaint
Visitor
Plan Premium Country Usa Device (iPhone SE Operating System (iOS 12.0.1 downloaded Spotify for the first time. 3 month free trial. all works fine until hooking up phone to Bl...
2020-01-24 6:13:34 AM
1076 Views
0 replies
0 likes
bluetooth
mazda
shuffle

1076 Views
0 replies
0 likes

Can't use adance to next song while using USB plug in car.

PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13My Question or IssueSpotify won't advance to next song and IDrive song content "stuck" on first song pla...

counting6
Regular
Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13 My Question or Issue Spo...
2020-01-23 11:00:13 PM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

Spotify stops playing when recording an instagram video

Device(iPhone 8 Plus) My Question or IssueSpotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened after my last update, used to work just fine a couple days ago.

__elk
Casual Listener
Device (iPhone 8 Plus) My Question or Issue Spotify stops playing once I try to record an instagram story and especially when I have a filter on for some reason. I noticed it happened afte...
2020-01-23 8:54:42 PM
2020-01-23 10:01:57 PM
gorilla-aiyana
Casual Listener
2355 Views
1 replies
0 likes

2355 Views
1 replies
0 likes

Superuser Contribution need to stay offline

Hi guys,once songs are downloaded are they played offline even if I don´t use the offline mode?And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like to avoid to happen when I´m not connected to a wifi.Th...

boettge
Casual Listener
Hi guys, once songs are downloaded are they played offline even if I don´t use the offline mode? And if yes, what happens after 30 days? Does an automatic download start to refresh - which I´d like...
2020-01-22 9:47:53 PM
2020-01-23 8:49:45 PM
boettge
Casual Listener
704 Views
2 replies
0 likes

704 Views
2 replies
0 likes

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