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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408526 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279764 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178919 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUnited KingdomOperating SystemIphone 8, ios 13 My Question or IssueOut of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the queue no problem, but when I click the 3 dots in the top right corner, and ...
Plan Premium Country United Kingdom Operating System Iphone 8, ios 13 My Question or Issue Out of nowhere Spotify has suddenly stopped opening my play queue. I can add songs to the que...
Spotify Legend
1180 Views
1 replies
0 likes
My Question or IssueI used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even connect to airplay. I'm on the same network as the speak...
My Question or Issue I used to be able to connect to my Sonos speakers through the Spotify app on iOS and then a few days ago (mid-March 2020) found I could no longer connect. Spotify won't even con...
Visitor
2295 Views
3 replies
1 likes
PlanPremiumCountryCanadaDeviceiphone 11Operating Systemlatest iOS update My Question or Issuewhen i am offline i cant search music by artist, the screen goes black, the songs are still saved and i can find them under the the saved song playlist.i am...
Plan Premium Country Canada Device iphone 11 Operating System latest iOS update My Question or Issue when i am offline i cant search music by artist, the screen goes black, ...
381 Views
0 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone 8 plusOperating System: iOS 13.3.1 My Question or IssueRecently when I was listening to some music, I noticed that my "Go to queue" button wasn't working on my Spotify app. I have tried to restart my device and...
Plan: Premium Country: USA Device: iPhone 8 plus Operating System: iOS 13.3.1 My Question or Issue Recently when I was listening to some music, I noticed that my "Go to queue" ...
Spotify Legend
898 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Operating System(iOS 10, My Question or IssueIve been clicking the option, but it’s not letting me see the queue. I can still add to it but I can’t view or edit it all at. Like it’s not responding to me tap it...
Plan Free/Premium Country Device (iPhone 8, Operating System (iOS 10, My Question or Issue Ive been clicking the option, but it’s not letting me see the queue. I can sti...
Spotify Legend
683 Views
2 replies
1 likes
PlanPremiumCountryDenmarkDeviceiPhone 8SOperating SystemiOs 13.3.1 My Question or IssueSo I downloaded some songs from youtube, and put them in a playlist and everything works as it should. I can see the songs, hear the songs do whatever with the son...
Plan Premium Country Denmark Device iPhone 8S Operating System iOs 13.3.1 My Question or Issue So I downloaded some songs from youtube, and put them in a playlist and everything work...
Spotify Legend
664 Views
1 replies
0 likes
Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the album, it beings to play the album ... shuffled. Ho...
Since the latest update I can't figure out how to just play an album without shuffling. If I select the first song in the album, Spotify will only play that song. If I tap the big play button on the ...
Spotify Legend
1805 Views
3 replies
1 likes
PlanPremiumUnited States DeviceiPhone 8 I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleting the app didn’t do anything. I can add songs to my queue but not see them...
Plan Premium United States Device iPhone 8 I have been trying to view the queue but it will not let me. This has been happening the last 2 days and restarting my phone and deleti...
Spotify Star
523 Views
1 replies
0 likes
Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .
Every since I updated the Spotify app I’m unable to use it. I try listening to a song and the app crashes, I’ve reinstalled the app and that didn’t fix it. I’m on the iPhone 8+ .
Spotify Star
1311 Views
1 replies
0 likes
well i need some help im using a iPhone 7 Plus. i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and my friends who owns a iPhone 8 have it? how do i get it? I havent got ...
well i need some help im using a iPhone 7 Plus. i want the new design of the Spotify all, my sister who has a iPhone 5s have it. My Brother on the Samsung Galaxy s10 have it.. and m...
Spotify Star
548 Views
1 replies
0 likes
add the title says, i love eminem’s flow of lyrical acrobatics (anyone?) and i’m looking for similar artists to when eminem was in his early stages, like in rap god and godzilla, any suggestions? please suggest specific songs aswell as artists, it wo...
add the title says, i love eminem’s flow of lyrical acrobatics (anyone?) and i’m looking for similar artists to when eminem was in his early stages, like in rap god and godzilla, any suggestions? ple...
547 Views
0 replies
0 likes
We have 2 iPhone 6 one plays through a usb cable fine but the other one says no songs but when I change the track on my phone it then says no title but it is playing because you can see the track counting down and no volume we have tried restarting t...
We have 2 iPhone 6 one plays through a usb cable fine but the other one says no songs but when I change the track on my phone it then says no title but it is playing because you can see the track cou...
499 Views
0 replies
0 likes
spotify suggestions bugs sometimes since the deleted playlist always appear and some music stays there while they are not listening for a while
spotify suggestions bugs sometimes since the deleted playlist always appear and some music stays there while they are not listening for a while
332 Views
0 replies
0 likes
PlanFree CountryUnited States DeviceiPad Air 2 Operating SystemiOS 12.1 My Question or IssueIn the latest update the feature that allowed me to see when a playlist was last edited/created seems to have disappeared. The info used to displayed below th...
Plan Free Country United States Device iPad Air 2 Operating System iOS 12.1 My Question or Issue In the latest update the feature that allowed me to see when ...
330 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Downloaded songs won’t play offline unless my data is on. It’s the 3rd month in a row that 3...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
382 Views
0 replies
1 likes
PlanFreeCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan anyone help? basically i’ve started using spotify like a week ago. i have a free account. a couple of days ago i’ve noticed that all the pla...
Plan Free Country Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue can anyone help? basically i’ve started using spotify like...
Community Legend
450 Views
1 replies
0 likes
Device(iPhone 8, iPad pro 10.5, HomePod)Operating System(iOS 13.4) After updating Spotify (v 8.5.50) and iOS (13.4) I started to have a big problem with connection and sound of my stereo paired HomePods (OS 13.4). They are not playing as a stereo and...
Device (iPhone 8, iPad pro 10.5, HomePod) Operating System (iOS 13.4) After updating Spotify (v 8.5.50) and iOS (13.4) I started to have a big problem with connection and sound of my ster...
825 Views
0 replies
1 likes
Hi there!I've got a problem with my artist profile. I uploaded a cover picture, but it doesn't appear in the mobile app, instead there's my album cover somehow.. However it looks fine in the desktop application. Can you help me solve this problem, pl...
Hi there! I've got a problem with my artist profile. I uploaded a cover picture, but it doesn't appear in the mobile app, instead there's my album cover somehow.. However it looks fine in the deskto...
Community Legend
2338 Views
1 replies
0 likes
Plan Premium Country usa Device iphone 10 My Question or Issue this bug shows up every time I click on a song to like it and won’t leave the bottom tenth of the screen. Makes the app unusable and no tenable solution yet. Worse and on another for the ...
Plan Premium Country usa Device iphone 10 My Question or Issue this bug shows up every time I click on a song to like it and won’t leave the bottom t...
Moderator
3494 Views
18 replies
3 likes
Over the past few days, I've noticed that at the end of each song that I pick, there is audio message from Spotify saying, "that song is over, let's keep the vibe going with similar music" or something similar to that before it goes into autoplay. Th...
Over the past few days, I've noticed that at the end of each song that I pick, there is audio message from Spotify saying, "that song is over, let's keep the vibe going with similar music" or somethi...
Visitor
1202 Views
2 replies
4 likes
