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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

222203 Views

53 replies

13 likes

  • 222203 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

149751 Views

506 replies

108 likes

  • 149751 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105454 Views

19 replies

38 likes

  • 105454 Views
  • 19 replies
  • 38 likes

New update: Where is the date when playlists are updated now? (mobile app)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

njhqvg0aoxg1wg1

Casual Listener

1544 Views

2 replies

1 likes

  • 1544 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't turn on my mobile data for Spotify

Hello everyone,I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to turn on and then off ariplain mode, to restart the iPhone ...

Casual Listener

Hello everyone, I've been experiencing a strange issue lately: I can't turn on my mobile data for Spotify (iPhone X, soft. ver. 13.3). I have already tried to turn it on and off repeatedly, to tur...

Mario

Spotify Legend

3061 Views

3 replies

0 likes

iphone x
mobile data
  • 3061 Views
  • 3 replies
  • 0 likes

"Now Playing" missing from Apple CarPlay menu until a song is started from the iPhone

PlanPremiumCountryUSA DeviceiPhone7 + Apple Carplay on new 2019 Honda Accord HybridOperating Systemios13 My Question or IssuePrior to my IOS13 upgrade, if a song or playlist within Spotify was in progress (paused partially through a song) on my iPhon...

Regular

Plan Premium Country USA   Device iPhone7 + Apple Carplay on new 2019 Honda Accord Hybrid Operating System ios13   My Question or Issue Prior to my IOS13 upgrade, if a song or pl...

m0nji

Visitor

3713 Views

5 replies

2 likes

  • 3713 Views
  • 5 replies
  • 2 likes

When I'm in a radio or playlist, Spotify automatically leaves playlist after one song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Spotify starting random songs

PlanPremiumCountryGermany Device(iPhone Operating System(iOS 13.3.1) My Question or IssueSince yesterday, after I start Spotify I get the question to play spotify on the web browser which I always deny. Furthermore few seconds after I start to play m...

Visitor

  Plan Premium Country Germany   Device (iPhone 😎 Operating System (iOS 13.3.1)   My Question or Issue Since yesterday, after I start Spotify I get the question to play sp...

Emilia_8

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue invisible

PlanPremiumCountryGermany DeviceiPhone 8Operating System(iOS 13.3 My Question or IssueSo if I add a single song to queue it’s invisible but still plays. If I add a second song to the queue the second song turns invisible. The latest track added alway...

Casual Listener

  Plan Premium Country Germany  Device iPhone 8 Operating System (iOS 13.3   My Question or Issue So if I add a single song to queue it’s invisible but still plays. If I add...

Ivan

Spotify Legend

732 Views

1 replies

0 likes

queue
  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked? Recently played incorrect

PlanPremiumThe Netherlands Device(iPhone 8, iPhone x, Macbook Pro )Operating System(iOS ) My Question or IssueMy recently played shows songs that I have never heard from (or listen to). Is my account hacked?

Visitor

  Plan Premium The Netherlands   Device (iPhone 8, iPhone x, Macbook Pro ) Operating System (iOS )   My Question or Issue My recently played shows songs that I have neve...

Mario

Spotify Legend

1078 Views

2 replies

0 likes

iOS
Recently Played
  • 1078 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics on spotify

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Newbie

I have a friend that can see the lyric of the music that is playing on the Spotify app, but she have an android. How can I see the lyrics without going to the musixmatch app on IOS? Can I do that?

Lorenzo_NGG

Roadie

875 Views

4 replies

2 likes

  • 875 Views
  • 4 replies
  • 2 likes

Album art is not showing

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this? (iPhone X, iOS 13.3.1)

Visitor

Hi. None of the album art is showing. This is happening only on my device, on others my account is fine. It has been like this since beginning. Very frustrating. How to fix this?   (iPhone X, ...

Billy-J

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Music stops playing on Sonos when starting Spotify app on iOs device

CountryNetherlandsDeviceiPhone XR, iPad (2017)Operating SystemiOs 12.2 My Question or IssueRegularly (but not always) the music playing from Spotify on my Sonos speakers (through Spotify Connect) stops playing when I open the Spotify app on my iOs de...

Casual Listener

Country Netherlands Device iPhone XR, iPad (2017) Operating System iOs 12.2   My Question or Issue Regularly (but not always) the music playing from Spotify on my Sonos speakers (through...

420spotify

Newbie

4877 Views

2 replies

3 likes

  • 4877 Views
  • 2 replies
  • 3 likes

Solved!! iOS Spotify new design

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is 8.5.48.1021.Please help me

Newbie

Hello.My phone is iPhone 6S and the iOS version is latest version 13.3.1 . I saw new changes in the app's interface.Although my application is up to date, I cannot see a change.My app version is...

Maxim

Spotify Star

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Changing Device

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again. Should this be the case? I think not. It should just transfer and continue playing as if I hadn’t changed device. Please ...

Gig Goer

When changing device while playing a playlist in Shuffle mode the list resets and so tracks that have already played play again.  Should this be the case? I think not. It should just transfer a...

PrettyMuchSwiss

Composer

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Files are invisible, but I can listen to them still

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I pressed shuffle play on the album, and songs other...

Visitor

This is a kind of weird one. So I have all my files on my laptop downloaded on my phone and it's all good. However, I noticed that for one of the albums I downloaded, only two songs were appearing. I...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Local Files Disappearing from Spotify

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song names of the files slightly in order to get them to ...

Casual Listener

So I have the Spotify app on my iPhone 6 iOS 8.1.3 and I was having problems syncing some local files to my phone when I first installed the app. I found a workaround by changing the artist or song n...

DragonWarrior20

Visitor

4305 Views

11 replies

6 likes

  • 4305 Views
  • 11 replies
  • 6 likes

Superuser Contribution Student Discount payement in app

PlanPremium (Student)CountrySwitzerlandDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey!I had a question, because I got a gift card in the Apple App Store, and I wanted to know if it was possible to pay the Student subscription with the ...

Visitor

Plan Premium (Student) Country Switzerland Device iPhone SE Operating System iOS 10   My Question or Issue Hey! I had a question, because I got a gift card in the Apple App Store, and...

Xenia

Moderator

677 Views

2 replies

0 likes

in app payement
iOS
Payement
  • 677 Views
  • 2 replies
  • 0 likes

Imported song not showing up on Iphone

PlanPremiumCountryUSADeviceIPHONE XS MAXOperating SystemIOS 13.3.1 My Question or IssueI imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iphone. Everything is at its latest version. SO what's the issue?

Visitor

Plan Premium Country USA Device IPHONE XS MAX Operating System IOS 13.3.1   My Question or Issue I imported a song on my laptop to a downloaded playlist. Seems to not show up on my Iph...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Profile Username

PlanPremium FamilyCountryUS Device(iPhone X)Operating System My Question or IssueI'm new to the community so i'm sure this question and answer is out there somewhere....I just don't have time to keep searching. Why is it not possible to change our us...

Visitor

Plan Premium Family Country US     Device (iPhone X) Operating System   My Question or Issue I'm new to the community so i'm sure this question and answer is out there somew...

Emilia_8

Community Legend

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle Icon on Iphone IOS 13.3.1

Premium Familyakd1961Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

Newbie

Premium Family akd1961 Was using Spotify at the weekend the shuffle button was there, now it disappeared, browsed the post but nothing is working

Mario

Spotify Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes