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App skipping tracks on Mac, iPhone and Web Player

App skipping tracks on Mac, iPhone and Web Player

Hi guys,

 

I'm having an issue with my Spotify account skipping tracks after around 40 seconds, although it varies a lot. It skips to new random tracks that I don't recognise at all, they aren't on my playlist. I'm having the problem with my account across all my devices, including my Macbook Air, iPhone X and the Web Player on Chrome. I'd really appreciate some help as the app is essentially unusable at the moment.

I've tried the following:
> Reinstalling and restarting my device
> Turning off the crossfade/autoplay settings
> Clearing the cache associated with the app on my Mac

Any other suggestions would be really appreciated.

 

Thanks!

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