Spotify is currently aware of an issue causing the behavior you describe. I suggest that you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. It will also be useful to subscribe by clicking on the three-dot menu in the top right corner next to the title; that way you can make sure to stay up to date with any relevant updates about this issue.
I hope this helps, and let us know if you have any other questions.
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