Custom playlists ignore my songs and play random songs

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Custom playlists ignore my songs and play random songs

Casual Listener

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. 

Any idea what to do?

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Re: Custom playlists ignore my songs and play random songs

Moderator
Moderator

Hey there @russ_stein!

 

Thanks for reaching out. We're sorry to hear this is happening to you.

 

You can take a look here to see how to secure your account since that could be causing the issue.

 

We'd also recommend logging in on your Account page and going to ''Apps'' in the menu.

 

There you can check if there are any third party apps listed that you don't recognize and make sure to "Remove Access" for those.

 

Hope this helps. Let us know if there's anything else we can do for you.

ElenaModerator
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